CMobile plans review

CMobile is a no-frills, dual-network telco with competitive pricing on its cheaper plans and great reported customer satisfaction.
CMobile logo
Overall Rating 3.5 out of 5

CMobile’s unique point of difference is offering plans on two networks, but it also has competitive pricing and high reported customer satisfaction.

CMobile quick verdict

While certain telcos have shifted between networks, CMobile is a distinct one that offers plans on both the Vodafone mobile network and the Telstra wholesale network. That’s great versatility for SIM Only plans that are competitively priced for its cheaper options. When the price goes up, though, the value is hard to find and the lack of perks makes it a trickier sell, even though CMobile enjoys high reported customer satisfaction.

Pros

  • Two networks to choose from
  • High reported customer satisfaction

Cons

  • No major features
  • More expensive plans are less competitively priced

CMobile value for money

Great value on the cheaper plans, but diminishing returns on more expensive options.

CMobile is a unique telco in that it offers SIM Only plans on two mobile networks. Telstra wholesale network plans (slightly smaller than the main Telstra network) fall under the CMobile Blue umbrella, while Vodafone network plans are flagged as CMobile Red plans. Except for the Red Annual and Red $5.00 PAYG plans, all CMobile plans come with unlimited standard national talk and text as well as a $6.90 upfront fee.

The cheapest non-PAYG CMobile plan is the C Red $9.90, which comes with 1GB of data.

It’s only 10 cents cheaper per month than the C Blue $10 plan.

The standout SIM Only plan at this pricepoint is the Moose 9.80 SIM Only Promo plan from Moose Mobile, which costs $9.80 a month for the first year and comes with 6GB of data. Tangerine Telecom’s 1GB Mobile SIM plan has the same cost and data as the C Red $9.90 plan, but it doesn’t have an upfront fee and it’s on the Telstra network. CMobile is otherwise very competitive at this SIM Only pricepoint, though.

Below is a daily updating list of popular SIM Only plans that come with at least 1GB of data and don’t cost more than $15 a month.

The next cheapest CMobile plan is the C Red $14.90 offering, which comes with 2GB of data.

While it only costs 10 cents more, the CMobile C Blue $15 plan comes with 3GB of data.

That same Moose 9.80 SIM Only Promo offers the best value for money when you’re looking for at least 2GB of data for no more than $15 a month. Spintel’s $14.95 Mobile Plan comes with 4GB of data on the Optus network, which is better overall value than both CMobile plans. iiNet, Internode and Circles.Life offered cheaper pricing for the first six months at the time of writing this review, but their typical monthly pricing is closer to $20.

Southern Phone’s Small SIM Only Plan is a decent alternative with 2.5GB for $12.99 a month, while Tangerine’s 3GB Mobile SIM offers 3GB of data for $14.90 a month. This means Moose mobile, Spintel, Southern Phone and Tangerine are ahead of CMobile at this pricepoint, but CMobile still offers competitive pricing.

Below is a daily updating list of popular SIM Only plans with at least 2GB of data that don’t cost more than $20 a month.

For more data, you may want to consider the CMobile C Red $19.90 plan, which comes with 5GB of Vodafone network data to use each month.

Despite another difference of only 10 cents per month, the data divide grows: the CMobile C Blue $20 plan comes with 8GB of data on the Telstra network.

The best value for at least 5GB, once again, comes from the Moose 9.80 SIM Only Promo plan (6GB of data). Spintel’s $12.95 Mobile Plan is another Optus network alternative, but it comes with 5GB of data. Pennytel, Tangerine and Circles.Life also offer more competitive pricing for at least 5GB of data. It’s a similar story with 8GB as a starting point, too, with CMobile down the list behind Dodo Mobile and Circles.Life, also with identical pricing and data (and network) to Mate’s Good Mates plan.

Below is a daily updating list of popular SIM Only plans with at least 5GB of data that don’t cost more than $20 a month.

For 10GB a month, CMobile’s cheapest plan is the C Red $24.90 offering.

It doesn’t make a lot of sense to go with this plan, though, when 10 cents more a month gets you 18GB of Telstra network data with the C Blue $25 plan. From this plan upwards, all CMobile Telstra network plans come with unlimited talk and text to 15 selected countries.

Moose Mobile has a plan with the best value at this pricepoint, with the Moose 16.80 SIM Only Promo plan coming with 20GB of data and a $23.80 typical monthly cost (after the first year). Spintel’s $24.95 Mobile Plan is slightly more expensive but also comes with 20GB of data. Pennytel has a similarly priced plan to CMobile ($24.99 per month), which comes with 18GB of Telstra network data.

Vaya’s $24 Unlimited 18GB plan is $1 cheaper than CMobile for 18GB of Optus network data, while Belong has the same $25 price as CMobile but offers 20GB of Telstra network data. Alternatively, Mate and Woolworths Mobile both offer the same price and data as CMobile, but Woolies has better perks.

At this pricepoint, CMobile isn’t as competitively priced. You can pay $5 more a month for the C Blue $30 plan, but that extra investment only gets you 2GB more to play with.

Below is a daily updating list of popular SIM Only plans with at least 18GB of data that don’t cost more than $25 a month.

The next CMobile plan for comparison is the C Blue $35 offering, which comes with 30GB of data.

For the cheaper plans above, we’ve been mostly ignoring the identically priced iiNet and Internode plans because their typical monthly costs are above CMobile’s. That ends at this pricepoint, with the iiNet Mobile 40GB Plan and the Internode Large 40GB Plan, both offering a typical monthly cost of $29.99 on the Vodafone network. Southern Phone offers 30GB of Optus network data for the same monthly price as CMobile, while the Moose 29.80 SIM Only plan goes one better with 35GB a month before Spintel ups the data count to 40GB a month in its $34.95 Mobile Plan.

While it doesn’t tend to have promotional pricing, Dodo’s $30 Mobile Plan offers 36GB of Optus network data, while Numobile offers price-to-data parity with the 30GB in its $30 Medium SIM Plan on the Telstra network. Speaking of Telstra network MVNOs, Pennytel has a cheaper contender ($32.99 per month), Belong and Mate offer more data (40GB and 34GB, respectively) and Woolworths Mobile has better perks. The bottom line is, regardless of the network you prefer, there are better-priced plans for 30GB of data.

Below is a daily updating list of popular SIM Only plans with at least 30GB of data that don’t cost more than $35 a month.

CMobile’s more expensive plans veer deeper into bad-value territory, with the C Red $39.90 plan offering 20GB of Vodafone network data, so unless you have worse Telstra network signal in your home, definitely pick the C Blue $35 plan over it.

For those who want more than 30GB of CMobile data, the C Blue $50 plan comes with 60GB of data on the Telstra network.

The best value you’ll find for at least 60GB of data is from the Circles.Life 100GB Monthly Plan, which comes with 100GB of Optus network data for a typical $38 monthly fee. Spintel has a 5G plan for $50 a month that comes with 80GB of data. Southern Phone’s X-Large SIM Only Plan comes with 60GB of Optus network data for $45 a month, while the Moose 46.80 SIM Only plan is slightly costlier for the same data and network. The iPrimus $50 Medium SIM Only plan takes it a step further with 70GB for $50 a month on the Optus network.

On the Telstra network, Belong’s 80GB Mobile Plan costs $45 a month for Telstra network data, which makes it a better pick than the C Blue $50 plan.

Below is a daily updating list of popular SIM Only plans with at least 60GB of data that don’t cost more than $50 a month.

The final CMobile plan is its C Blue $65 offering, which comes with 100GB of data.

No surprises here, but the Circles.Life 100GB Monthly Plan offers the best value at $38 a month. Similarly, the Vodafone $65 SIM Only Super+ Plan offers 100GB of 5G data, with a reasonable 10Mbps data cap if you burn through it all. Spintel takes the 5G data love a step further with its $65 5G Mobile Plan, which comes with 200GB of Optus network data. The iPrimus $60 Large SIM Only plan may only offer half that Optus network data, but it’s still cheaper than CMobile at $60 a month.

For the same price as the CMobile plan, you can tap into the Optus 5G network with the $65 Optus Choice Plan, which comes with 200GB of data. All these plans have better value than the CMobile C Blue $65 offering.

Below is a daily updating list of popular SIM Only plans with at least 100GB of data.

CMobile features and perks

International talk and text, but that’s about it.

If you want a perky SIM Only provider on the Telstra network, either go with Woolworths Mobile or Telstra. CMobile doesn’t have a lot in the way of perks, except for the unlimited talk and text to the 15 selected countries below:

  • China
  • Germany
  • Greece
  • Hong Kong
  • India
  • Indonesia
  • Ireland
  • Malaysia
  • New Zealand
  • Singapore
  • South Korea
  • Thailand
  • United Kingdom
  • United States of America
  • Vietnam

CMobile supports international roaming, but it’s PAYG, which doesn’t offer the best value for travellers. The telco also doesn’t offer a usage-monitoring app, which means users need to login via the CMobile website to track usage.

CMobile customer support and satisfaction

Decent range of support options and great reported customer satisfaction.

There aren’t a full suite of options for getting support from CMobile, but the telco ticks most of the main boxes. You can reach CMobile via Facebook messenger, which doubles as the chat service on the CMobile website. It was estimated that it may take a few hours to get a reply, but in our tests we received a reply within minutes.

Alternatively, the CMobile website has an FAQ section that may have the answers you need. If not and you don’t like virtual chat, you can talk to a real operator by dialling CMobile on 1300 545 000 to speak with someone Monday to Friday between 9.00am and 6.00pm. The other support alternative is to use the support@cmobile.com.au email address to get a reply within 24 hours.

In terms of customer satisfaction, CMobile ranks really well. While there were only a handful of reviews on Google at the time of writing this review, the majority were five stars. It’s a similar story for the CMobile customer reviews on Product Review, which was at an average of 4.6 out of five after more than 270 reviews. Value for money, customer service, local reception and telco transparency all ranked above 4.5, which puts CMobile in the top five for customer satisfaction of the close-to-30 telcos we track.

How to sign up for CMobile plans

Click ‘Go’ next to the CMobile plan below you like the look of. Alternatively, find the C Blue or C Red plan you want to sign up for on the CMobile website. Whichever option you go with, hit ‘Buy Now’ on the CMobile website to confirm the plan you want, then fill out the relevant porting, personal and payment information to complete your order.

CMobile plans

Below is a list of all CMobile SIM Only plans (excluding the PAYG ones).

Does CMobile have 5G?

At the time of writing this plans review, CMobile was not offering 5G SIM Only plans and Spintel was the only MVNO that was. Below is a daily updating list of popular 5G plans.

Now that you know, here are your next steps.

Don't want a contract? Try prepaid

FIND THE BEST

Otherwise, see more SIM-only plans

FIND THE BEST