Dodo Mobile plans review

Is the bird the word? Was it ever the word? What's happening? Do people still MMS?
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Overall Rating 3 out of 5

Dodo Mobile offers competitively priced SIM Only plans that are light on perks outside of a smattering of international inclusions.

Recent Updates: 3 months ago
This Dodo Mobile plans review page has been updated with the latest information as well as comparisons to the last competing plans.

Dodo Mobile quick verdict

Dodo Mobile is an Optus MVNO that offers a handful of SIM Only plans. Eliminate the zero-data entry-level offering, and you’re looking at a few competitively priced options that include a decent amount of monthly data. All plans include unlimited international text, which is a nice touch, and the two more expensive offerings have minutes for some international calls. If things go wrong, there are a lot of support options.

Still, you really shouldn’t look to Dodo Mobile if you’re after a perky plan and its Prepaid plans have gone the way of the company’s namesake. Additionally, there still aren’t any usage-monitoring apps, which feels weird in 2021, and there’s also middling reported customer satisfaction.

Pros

  • Competitively priced plans
  • Decent data allowances
  • Unlimited international texts
  • Lots of support options

Cons

  • Very light on perks
  • Middling reported customer satisfaction
  • No more Prepaid plans
  • No usage-monitoring apps

Dodo Mobile value for money

A trio of competitively SIM Only priced plans with a decent amount of data.

Dodo Mobile offers four SIM only plans, all of which are no-contract offerings with unlimited talk and text. Dodo’s cheapest plan is the $5 Mobile Plan, but it comes with no data and you’ll have to pay $10 per 3GB data pack.

This is where the Dodo $15 Mobile Plan slots in with its 3GB of data, which is effectively that $5 Mobile Plan with a $10 data bolt-on.

Competition is fierce for SIM only plans on the Optus network with at least 3GB of data, with Moose Mobile, Circles.Life and Vaya all offering more data and cheaper first-year pricing on their respective plans. You can also add Spintel to that list if you include its $20 Mobile Plan, which is priced at $12 per month for the first half year.

Tangerine’s 3GB Mobile SIM plan is a Telstra MVNO that comes with the same 3GB of data but is ever so slightly cheaper at $14.90 per month. In terms of the plans in our comparison engine, this puts the Dodo $15 Mobile Plan outside of the cheapest five SIM Only with at least 3GB of data.

For comparison, below is a daily updating list of popular SIM Only plans with at least 3GB of data that don’t cost more than $15 a month.

If you’re willing to spend $5 more a month, Dodo Mobile’s next cheapest SIM Only plan is the $20 Mobile Plan, which comes with 12GB of data and 100 international call minutes to 35 selected countries.

That same Spintel $20 Mobile Plan returns to compete at this price point, with 17GB of data for $12 a month for the first half year (before reverting to a $20 monthly fee). The Moose 16.80 SIM Only Promo plan is discounted to $16.80 per month for the first year (typically $23.80) for 20GB of Optus network data, while the Circles.Life 20GB Monthly plan has a regularly extended promotion that includes $18 monthly pricing (normally $28) for 20GB of base data and 33GB of bonus data. All of these options are better value than the Dodo plan above for at least 12GB of data.

For more comparisons, below is a daily updating list of popular SIM Only plans with at least 12GB of data that don’t cost more than $25 a month.

The last Dodo Mobile offering is the $30 Mobile Plan, which comes with 36GB of data and 200 minutes of calls to 35 selected international dialling destinations.

Circles.Life and Spintel return as familiar-faced Optus MVNOs that offer better value SIM Only plans if you’re looking for at least 36GB of data. Assuming the Circles.Life 20GB Monthly Plan continues to have its 33GB of bonus data, paying $18 a month for the first year is great value. If you need more data, the Circles.Life 100GB Monthly Plan has dropped its $38 monthly fee to $28 a month as part of ongoing promotional pricing. The Spintel $38 Mobile Plan only has six months of promo pricing at $28 a month before reverting to its $38 typical monthly fee, but that comes with 70GB of Optus network data.

In terms of our comparison engine plans, the Dodo $30 Mobile Plan is the next offering, but you’d really only consider it over either of those Circles.Life plans if you wanted the international minutes. Below is a daily updating list of popular SIM Only plans that come with at least 36GB of data and don’t cost more than $40 a month.

Dodo NBN plans

Apart from being a SIM Only telco, Dodo also offers NBN plans. Dodo offers plans across NBN 25, NBN 50 and NBN 100 speed tiers, as well as a Fixed Wireless Plus plan. You can see all five Dodo NBN plans below.

Dodo Mobile features and perks

Outside of some international inclusions, there’s nothing to see here.

Dodo Mobile is incredibly light on perks. In terms of features, there are premium bolt-ons: $10 for 3GB, $5 for 1GB or $5 monthly fees for either 100 international minutes or unlimited MMS. Dodo Mobile does include unlimited international SMS, plus there are 100 minutes of calls with the 12GB plan and 200 minutes with the 36GB plan to 35 selected countries.

  • Bangladesh
  • Bhutan
  • Cambodia
  • Canada
  • China
  • Colombia
  • Egypt
  • Fiji
  • France
  • Greece
  • India
  • Indonesia
  • Ireland
  • Italy
  • Jordan
  • Kenya
  • Malaysia
  • Mongolia
  • Nepal
  • New Zealand
  • Nigeria
  • Pakistan
  • Philippines
  • Poland
  • Romania
  • Saudi Arabia
  • Singapore
  • South Africa
  • Sri Lanka
  • Thailand
  • Turkey
  • United Arab Emirates
  • United Kingdom
  • United State of America
  • Vietnam

Dodo Mobile customer support and satisfaction

While Dodo Mobile might not have much on the perks front, it does have a lot of ways to get in touch if you need support. You can find self-service support online; chat online via the Dodo website, Facebook or Twitter; or you can contact them on the phone by dialling 13 36 36. There are even bricks-and-mortar stores if you’d prefer in-person support (use the Dodo Kiosk finder tool). Still, it is odd that there’s not a Dodo Mobile app for monitoring data usage.

Reported customer satisfaction is a mixed affair according to consumer-review websites. At the time of writing, there were more than 500 Dodo Mobile reviews on Product Review with a 3.4 out of 5 overall rating. The breakdown is more positive, with 4.3 out of five in terms of value for money and customer service as well as 4.2 apiece for local reception and transparency.

Trustpilot had a score of 1.6 out of 5 after more than 50 reviews, but it’s worth noting that this is for Dodo Services, which encompasses NBN, electricity and gas as well as mobile plans. The average between those two scores is 2.5 out of 5, which may not sound particularly flash, but it’s a common score for the dozens of telcos we track in our comparison engine. Still, if you’re after high reported customer satisfaction, check out Felix Mobile, Mate or Moose Mobile.

How to sign up for Dodo Mobile plans

Click the ‘Go’ button on the Dodo Mobile plan you like the look of below to be taken directly to the sign-up page. Click on the green ‘Order’ button to confirm your selection, then fill out your personal and payment details to have a SIM sent to your address.

Dodo Mobile plans

You can see all four Dodo Mobile SIM Only plans below.

Does Dodo Mobile have 5G?

At the time of writing, Dodo Mobile was not offering 5G mobile plans. In fact, there was only one Optus MVNO, Spintel, otherwise 5G plans are only sold by Telstra, Optus and Vodafone. Below is a daily updating list of popular 5G plans.

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