Spintel mobile plans review

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Spintel is an Optus mobile network MVNO, and the reason you go with one of those is that you want a mix of competitive monthly pricing, a generous serving of data and a widespread network that’s second only to Telstra. All of Spintel’s plans are month-to-month SIM Only offerings that come with unlimited national talk and text, as well as no contracts.

For cheapest first-year value with Spintel, there’s the $22 Mobile Plan, which comes with 25GB of data.

That is a reasonable price to pay for 25GB of SIM Only data, but there are some competing plans, most notably the Moose Mobile Mobile $26.80 plan at the time of writing, which come with more data around that same under $15 price point. Below is a daily updating list of the cheapest SIM Only plans that don’t cost more than $25 a month (for the first 6 months) and come with at least 20GB of data.

If you want more data, Spintel has a $29 Mobile plan with 50GB of data.

Paying under $30 for 50GB of data is great, but it’s not as great as the regularly recurring Moose Mobile’s Moose 26.80 SIM Only Promo plan that comes with 40GB of data for a $12.40 monthly fee for the first 6 months. If you crave even more data, the Southern Phone 80GB Plan also costs $29 a month thanks to promotional pricing. Here are popular SIM Only plans below, this list includes options with at least 40GB of data and capped at $35 max per month.

Spintel keeps doubling the data in its mobile plans, with the $35 Mobile Plan upping the data to 100GB.

This pricing-and-data combo thins out the herd a bit, once again with unbeatable six-month value from the Moose Mobile 41.80 Plan ($29.80 monthly fee for 6 months) for 100GB of data. However, once that 6-month promotion, ends, Spintel will be better value with a cheaper ongoing price. For not a whole lot more, there’s also the Swoop 100GB Plan for $40 which includes some international calls credit.

Below is a daily updating list of popular SIM Only plans with at least 100GB of data for $40 or less.

The final Spintel SIM Only plan is the $50 Mobile Plan, which comes with 200GB of monthly data. This plan is the only plan from Spintel that doesn't have limited speeds.

Spending $50 a month is decent pricing for 200GB of SIM Only data, but it’s beaten by competitive promotional pricing from Moose Mobile 55.80 Plan for 220GB of data (once again Spintel becomes cheaper after the promotional period). Below is a daily updating list of popular SIM Only plans with at least 200GB of data for less than $50 per month:

Spintel mobile absolutely offers 5G plans, and they got rid of their previous $10 upfront fee. All of their plan include 5G, with the Spintel $22 Mobile Plan being the cheapest with 25GB of data. This plan is limited to 100Mbps speeds.

This is competitive pricing among 5G telcos. Below is a daily updating list of popular 5G SIM Only plans with at least 10GB of data.

The next two 5G plans from Spintel give you speeds up to 150Mbps with the $29 and the $35 plans that comes with 50GB and 100GB respectively.

For comparison, below is a daily updating list of popular 5G SIM Only plans with at least 50GB of monthly data.

Finally, there’s the Spintel $50 5G Mobile Plan, which comes with 200GB of data.

Below is a daily updating list of popular 5G SIM Only plans with at least 200GB of data.

If you want perks with your SIM Only plan, you don’t want Spintel. The cost of a generous serving of data at competitive prices is clearly on the perks front. Even if you want extra data, it’s going to cost you $10 to $12 per 1GB, which is reminiscent of the old Optus approach to breaching data caps (nowadays, Optus caps SIM only plans at 1.5Mbps shaped speeds).

All of Spintel’s plans do come data capped, meaning you won’t have bill shock if you go over 1GB or 5GB, respectively, but you also won’t have data, so your smartphone will effectively be rendered a whole lot less intelligent outside of WiFi connectivity.

Outside of 5G and eSIM being available, there’s not much else on the features front.

If you need support from Spintel mobile, there are a handful of straightforward ways to get in touch. You can call 1300 303 375 seven days a week for help – 8am to 8pm on weekdays and 9am to 5pm on weekends – or go the virtual route. There’s a searchable blog of support articles, as well as a chat service and usage-monitoring app. Messaging for support on Facebook had a very speedy result for us, but it may take up to one business day to get a reply.

Spintel recommends contacting via phone for any urgent issues. You can find support options on the Spintel contact page. You can also get support via WhatsApp, chat with a representative online (which may take a few hours for a reply) or request a call-back from within Spintel’s My Account page.

In terms of reported customer satisfaction, Spintel is in the top 10 for the telcos that we track. Consumer-review website Product Review lists a 4.4 out of 5 rating (from 12,000+ reviews) for a mix of NBN and mobile customers. There’s also a separate Spintel mobile entry on Product Review, which stands at an impressive 4.8 out of 5 from 2000+ reviews. Trustpilot however has a 1.4 out of 5 rating from fewer than 200 reviews, with the majority falling under bad or poor; yet those seem to be mostly rating their NBN service.

Click on the ‘Go’ button next to the plan you like or head over to the mobile plans portion of the Spintel website. Click ‘Buy Now’ to confirm the Spintel SIM Only plan you want, then fill out the four fields to receive your SIM card and plan.

Below is a list of all of Spintel’s SIM Only plans.

Outside of SIM Only mobile plans, Spintel also offers NBN plans. Below is a daily updating list of Spintel’s most popular NBN plans.