Spintel mobile plans review

Good stuff

• Competitive pricing/data combo
• Affordable 5G plans

Bad stuff

• Forget about features
• Post-data cap options

Spintel mobile value for money

Competitive SIM Only plans for 4G and 5G users.

Spintel is an Optus mobile network MVNO, and the reason you go with one of those is that you want a mix of competitive monthly pricing, a generous serving of data and a widespread network that’s second only to Telstra. All of Spintel’s plans are month-to-month SIM Only offerings that come with unlimited national talk and text, as well as no contracts.

For cheapest first-year value with Spintel, there’s the $9.95 Mobile Plan, which comes with 1GB of data.

That used to be a reasonable price to pay for 1GB of SIM Only data, but there are plenty of competing plans, most notably the iiNet Mobile 8GB Plan at the time of writing, which come with more data around that same $10 price point. Below is a daily updating list of popular SIM Only plans that don’t cost more than $20 a month and come with at least 1GB of data.

One of those plans competing with the Spintel $9.95 Mobile Plan is the Spintel $14.95 Mobile Plan which, at the time of updating this review, was reduced to an identical $9.95 monthly price for the first six months, albeit with 4GB of data.

Again, paying under $10 for 4GB of data is great, but it’s not as great as the regularly recurring Moose Mobile’s Moose 9.80 SIM Only Promo plan that comes with 6GB of data for a $9.80 monthly fee for the first 12 months. If you crave even more data, the iiNet Mobile 8GB Plan costs $10 a month for 8GB of data thanks to promotional pricing. Don’t expect a lot to change between popular SIM Only plans below compared to the one above, even though this list includes options with at least 4GB of data (still capped at $20 max per month).

If you want around about that amount of monthly data without having to set a calendar reminder for six months from sign-up, there’s the Spintel $12.95 Mobile Plan, which comes with 5GB of data.

This is effectively the same story as above, with familiar competing plans rearing their heads with more data and cheaper first-year pricing, or the option of a whole lot more data if you don’t mind paying a wee bit more per month. Below is a daily updating list of SIM Only plans with at least 5GB of monthly data that don’t cost more than $20 per month.

There’s a leap for the final two Spintel regular mobile plans, with its $24.95 Mobile Plan upping the data to 20GB alongside the price, albeit reduced to $19.95 per month for the first six months.

This pricing-and-data combo thins out the herd a bit, albeit with unbeatable six-month value from the iiNet Mobile 40GB Plan ($15 monthly fee before reverting to $29.99) and $16.80 per month for the first year for the Moose 16.80 SIM Only Promo plan. For not a whole lot more, there’s also the iiNet Mobile 55GB Plan ($20 monthly fee for six months, then $39.99) and the Circles.Life 20GB Monthly Plan ($22 per month for the first year, plus 50GB of data).

Below is a daily updating list of popular SIM Only plans with at least 20GB of data.

The final Spintel SIM Only plan for most users is the $34.95 Mobile Plan, which comes with 40GB of monthly data.

Spending between $30 and $35 a month is decent pricing for 40GB of SIM Only data, but it’s beaten by competitive promotional pricing from iiNet’s Mobile 40GB Plan and Mobile 55GB Plan, as well as the TPG Large Plan, which has 40GB of data for $29.99 a month (and a $15 monthly fee for the first three months). Below is a daily updating list of popular SIM Only plans with at least 40GB of data.

Does Spintel mobile have 5G plans?

Spintel mobile absolutely offers 5G plans, all of which have a $10 upfront fee. The Spintel $35 5G Mobile Plan is the cheapest at $35 a month and it comes with 10GB of data.

This is competitive pricing among 5G telcos, with the Vodafone $40 SIM Only Lite Plan beating it care of bonus data that’s part of a promotion that was regularly extended at the time of writing. It’s also worth noting that the Optus 5G network, which Spintel uses for its 5G plans, is more widespread than Vodafone’s 5G network. Below is a daily updating list of popular 5G SIM Only plans with at least 10GB of data.

It’s clear Spintel wants you to think more about its pricier 5G plans, given the $45 5G Mobile Plan comes with 50GB of data and only costs $40 a month for the first half year.

Vodafone has two SIM Only plans that have more data and/or better first-year pricing, but they’re both part of limited-time promotions that have been renewing in recent months. Below is a daily updating list of popular 5G SIM Only plans with at least 50GB of monthly data.

Finally, there’s the Spintel $55 5G Mobile Plan, which is reduced to a $45 monthly fee for the first six months and comes with 80GB of data.

Once again, the Vodafone $55 SIM Only Super Plan offers more data, but that’s part of a promo that may not be extended in perpetuity. Below is a daily updating list of popular 5G SIM Only plans with at least 80GB of data.

Spintel mobile features and perks

Come for the competitive pricing and data, not for the perks.

If you want perks with your SIM Only plan, you don’t want Spintel. The cost of a generous serving of data at competitive prices is clearly on the perks front. Even if you want extra data, it’s going to cost you $10 per 1GB, which is reminiscent of the old Optus approach to breaching data caps (nowadays, Optus caps SIM only plans at 1.5Mbps shaped speeds).

Spintel’s two cheapest plans do come data capped, meaning you won’t have bill shock if you go over 1GB or 5GB, respectively, but you also won’t have data, so your smartphone will effectively be rendered a whole lot less intelligent outside of WiFi connectivity. This data cap is an optional feature for Spintel’s other SIM Only plans, too.

Outside of usage-limit warnings at 50%, 85% and 100%, there’s not much else on the features front.

Spintel customer support and satisfaction

Reasonable variety for customer support options with okay reported customer satisfaction.

If you need support from Spintel mobile, there are a handful of straightforward ways to get in touch. You can call 1300 303 375 seven days a week for help – 8am to 8pm on weekdays and 9am to 5pm on weekends – or go the virtual route. There’s a searchable blog of support articles, as well as a chat service and usage-monitoring app. Messaging for support on Facebook had a very speedy result for us, but it may take up to one business day to get a reply.

Spintel recommends contacting via phone for any urgent issues, and you should probably steer clear of Twitter support because it looks like it hasn’t been updated since 2019, plus it’s not listed as a support option on the Spintel contact page. You can also get support via WhatsApp, chat with a representative online (which may take a few hours for a reply) or request a call-back from within Spintel’s My Account page.

In terms of reported customer satisfaction, Spintel is in the top 10 for the telcos that we track. Consumer-review website Product Review lists a 3.2 out of 5 rating (from 3,000+ reviews) for a mix of NBN and mobile customers. There’s also a separate Spintel mobile entry on Product Review, which stands at 2.8 out of 5 from 10 reviews. Trustpilot has a 2.3 out of 5 rating from fewer than 20 reviews, with the majority falling under bad or poor.

How to sign up for Spintel mobile

Click on the ‘Go’ button next to the plan you like or head over to the mobile plans portion of the Spintel website. Click ‘Buy Now’ to confirm the Spintel SIM Only plan you want, then fill out the four fields to receive your SIM card and plan.

Spintel mobile plans

Below is a list of all of Spintel’s SIM Only plans.

Spintel NBN plans

Outside of SIM Only mobile plans, Spintel also offers NBN plans. Below is a daily updating list of Spintel’s most popular NBN plans.