Dodo NBN Plans Review

Still kicking
Overall Rating 4 out of 5
Cheap 101GB NBN Plans
Plenty of bundle options
Pricey premium speeds

What is Dodo Internet?

Dodo came crashing onto the Australian broadband market back in 2001 with a series of ads and earworms that burrowed deep in the Australian psyche. First, there was the catchy ‘Internet that flies‘ campaign. Then there was the sleazy ‘No Limits‘ club mix in 2010 and a random TV spot feat. Sharknado’s Tara Reid. For years, Dodo got away with its scrappy CGI mascot and repetitive jingles but in 2019, amidst stiff NBN competition, Dodo has ditched the chintzy mascot and put on a serious face.

The NBN rollout has put most internet providers on a level playing field in terms of service quality, so the battle is being waged with wallets; which provider can offer the same service and speed at the cheapest price? Dodo has one of the most interesting journeys since the NBN began spreading through Australian suburbs. Instead of focusing its efforts on NBN entirely, the ISP has diversified the utilities offered; adding mobile plans, electricity and gas to its suite of services.

What is Dodo NBN internet like?

Dodo’s NBN efforts are nothing to squawk at. In our analysis of the NBN providers, Dodo came out on top for features (like customer support, bundles etc.) and managed a decent score when it came to value for money. Overall, Dodo was one of the 6 providers (out of the 25+ we reviewed) that scored 4 out 5.

In our books, that puts Dodo on a level playing field with heavy hitters like Telstra and Optus. There are a few things to consider, however. For example, Telstra’s bundled modem in one of the best of the bunch and while Dodo offers mobile plans (for those who like everything on one bill), it doesn’t offer mobile phone contracts as Optus does.

Dodo NBN plans: What’s on offer?

Dodo sells a large suite of NBN plans with various contract lengths and data caps. When choosing a Dodo plan, the first question you need to ask yourself is this: how much data do you need and how fast do you need your downloads to be.

Dodo supplies a download-lite 101GB plan with NBN Standard (25Mbps) and an unlimited data plan with NBN Standard Plus (50Mbps).

What’s the cheapest Dodo NBN plan?

The 101GB plan is Dodo’s cheapest NBN plan and a good fit for folks who don’t stream Netflix every night or require big software updates on the regular. Smaller households with one or two residents.

What’s the Dodo Unlimited NBN plan like?

Unlimited Dodo NBN plans are a better suit for, basically, everyone else. Most folks don’t want to worry about hitting their data cap. This is especially true for family households or share houses. It’s easy to tell who is responsible for the exorbitant electricity bill when your roommate has a slow cooker set up in their wardrobe, it’s not so easy to point the finger when it comes to data.

If you really want your internet to fly, it’s going to cost you. Dodo doesn’t sell an NBN Premium (100Mbps) plan, per se, but you can bump your speed from NBN Standard Plus to NBN Premium on the unlimited plan for an additional $25 per month. That brings your monthly bill up to $95 per month.

That’s a little pricier than most outright Premium Plans. Here’s a small selection of the cheapest NBN 100 plans available right now.

How much does the Dodo NBN modem cost?

If you’re opting for month-to-month, Dodo will supply an NBN-ready modem for $109 upfront. If you’re after a longer commitment, you can sign up for 12 of 24 months and Dodo will chuck in the modem at $0 upfront.

If you go down the contract route, you will need to return your Dodo modem when you cancel. Otherwise, you will be charged the $109 hardware fee.

Of course, it’s important to remember that Dodo NBN customers can bring their own modem. Dodo’s branded modem will get you connected to the NBN but if you really want all the bells and whistles, you’re going to want to splash out on an aftermarket modem from a retailer like JB Hi-Fi or Amazon.

How fast is Dodo NBN speed?

Dodo self-reports its typical evening speeds for its NBN 25, NBN 50 and NBN 100 options as follows:

Dodo NBN speeds
NBN tierDodo NBN speed
NBN 25 Standard20.1Mbps
NBN 50 Standard Plus40.2Mbps
NBN 100 Premium80.4Mbps

That’s pretty decent as far as delivering on NBN speeds goes. However, it’s important to remember that Dodo and iPrimus performed poorly in the ACCC’s real-world broadband speed testing program.

In August 2019, the ACCC reported that Dodo and iPrimus delivered only 73.8% of their maximum speeds, on average, during the busiest hours for download. Out of the providers tracked by the ACCC, Dodo and iPrimus came in second-last when it came to delivering maximum speeds during the busiest hour.

Dodo and iPrimus also came dead last for download speeds during busy hours, delivering only 80.4% of their maximum speeds on average.

If stable, consistent speed is an absolute must for your broadband connection, you might want to consider providers at the other end of the spectrum. TPG and Optus, in particular, have performed exceptionally in the ACCC’s speed testing program.

How to cancel Dodo internet

If the poor ACCC results are a deal-breaker for you, there’s no reason you need to stick around. You can clip the wings on your Dodo connection by calling Dodo’s customer support on 13 DODO or 02 8375 3629.

If your plan is to switch providers, you don’t actually have to proactively cancel your internet through Dodo. In fact, it’s probably best you don’t. Once you decide on a new provider, all you need to do is get in touch (with your Dodo account number handy) and ask to have your services ported to the new provider.

More popular NBN providers?

If you don’t think Dodo’s got the wings to make your broadband fly, here are some the most popular NBN Standard Plus providers and plans according to the broadband comparison site, WhistleOut.

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