Woolworths’ Everyday Mobile review: Perky plans

Telstra (and Telstra MVNOs) isn't normally the first network you think of for value. However, Everyday Mobile is one of the exceptions, offering decent amounts of data on the Telstra Wholesale network for reasonable prices, plus the ultimate perk, discounted groceries.

Everyday Mobile plans come in three types; SIM-only plans, 30-day prepaid plans, and long-expiry prepaid plans. Long-expiry plans have the best 12-month value (albeit without the discounted groceries perk), followed by 30-day prepaid and then by SIM-only 5G plans. Plans start from as little as $25 per month for prepaid SIMs, and $40 per month for SIM-only postpaid plans. If you're an Everyday Rewards member, you can also save 10% off your SIM-only (not prepaid) plan every month.

All plans are eSIM compatible, and speed caps of 150Mbps apply, with the exception of the $25 recharge (4G only, 100Mbps) and the $60 SIM-only plan (250Mbps).

Here's a breakdown of every Everyday Mobile plan available.

Everyday Mobile prices are on par with other Telstra-powered providers, but if you're a Woolies shopper, it's hard to beat the added value of that monthly grocery discount.

If you want a better value SIM only or prepaid SIM, you'll need to look at the Vodafone or Optus network. If you want to stick with the Telstra network, you'll get similar data-to-dollar value from Tangerine and EZEE Mobile.

Below is a daily updating list of popular SIM-only plans with at least 20GB of data that don’t cost more than $30 a month.

Everyday Mobile by Woolworths uses the Telstra Wholesale network, which covers 1.4 million square kilometres compared to the full Telstra network's 2.15 million square kilometres. To put that difference into perspective, check out the map below.

Although the wholesale network used by Everyday Mobile is smaller than Telstra proper, it still has a larger physical network size than Optus and Vodafone.

In practice, Everyday Mobile should give you no issues in metro and large regional areas, but may struggle in more rural destinations.

As far as perks go, Everyday Mobile offers some of the most useful on the market. All plans offer data banking up to 500GB or 1,000GB (depending on your plan), and if you've got a friend or family member who's also an Everyday Mobile customer, you can gift data to one another. eSIM is available on every plan, and you can enable auto-recharge on any prepaid plan.

Every monthly plan from Everyday Mobile, be it prepaid or SIM-only comes with international call inclusions. Prepaid plans have unlimited calls and texts to 22 destinations, while SIM-only plans can access 30 destinations. Long-expiry customers can add international calls from $5.

Heading overseas? You can use your Everyday Mobile service in up to 69 destinations with the following add-ons:

• 7-day Pacific Roaming: $6 for 1GB, 7 destinations
• 7-day Asia Roaming: $9 for 1GB, 15 destinations
• 7-day North America Roaming: $6 for 2GB, 3 destinations
• 7-day Global Roaming Data Only: $20 for 2GB, 69 destinations
• 7-day Global Roaming Calls, SMS and Data: $45 for 5GB, 30 call minutes, 30 SMS, 69 destinations

The biggest consistent perk for all Everyday Mobile customers is the 10% discount for one Woolworths shop per month. The discount needs to be redeemed in store, and the maximum total discount is $50 per month. If you plan it out right the savings could cover the cost of your monthly phone bill and then some.

Woolworths Mobile has a good range of customer service options, like app management, live chat, and phone support on 1300 101 234. However, although you can buy an Everyday Mobile SIM in-store at Woolies, don't go expecting in-person support. Everyday Mobile is managed by an external team, so store workers likely won't be able to help you.

In terms of customer satisfaction, like most telcos, Everyday Mobile doesn't rate particularly highly. On Product Review, it currently holds a rating of two out of five, which breaks down to 2.4 for value for money, 1.7 for customer service, 2.8 for local reception and 1.9 for transparency. To put that into perspective, fellow Telstra MVNOs Aldi Mobile and Boost Mobile both have a 1.9-star rating.