Coles Mobile plans review

Forget 12 items or less; you can get 12 months or less of prepaid with Coles Mobile.

Coles
Coles Mobile
4 out of 5 stars
4
Network
Optus 4G & 5G
Plan types
Postpaid, prepaid, long-expiry
Price
$25 to $45/mth
Data range
22GB to 100GB
Data speed cap
100Mbps to uncapped
Nathan Lawrence
Aug 26, 2026
Icon Time To Read2 min read
Quick verdict: Is Coles Mobile worth it?
In sheer data-for-dollar value, Coles Mobile is highly competitive with its range of monthly and 365-day plans, uncapped speeds on prepaid plans, and generous data rollover. However, customer satisfaction isn't the best, and postpaid plans are limited to speeds of 100Mbps.

pro
Best for
pro Great data-for-dollar value
pro Uncapped 4G speeds on prepaid plans
pro International calls on most plans
con
Avoid if
con You value high customer satisfaction
con You want fast 5G speeds
con You travel overseas often

Is Coles Mobile good value for money?

From a pure data-for-dollar standpoint, Coles Mobile's Optus-powered plans come out quite far ahead of the competition, and that's not even taking into account regular discounts and bonus data for new customers.

Coles Mobile plans are split into three types: postpaid (month-to-month), prepaid 28-day expiry, and prepaid 365-day expiry. All postpaid plans are both 4G and 5G enabled, but speeds are capped at 100Mbps. All prepaid plans, though limited to the 4G network only, offer uncapped data speeds, meaning you could theoretically get faster internet with a cheaper prepaid plan.

Coles Mobile postpaid plans

Coles Mobile 28-day prepaid plans

Coles Mobile 365-day prepaid plans

Compared to other providers in the market, you can get 5G access and faster speeds elsewhere, however, Coles Mobile's data-for-dollar value remains very competitive. For similar (or better) value, consider Exetel, Lycamobile, Moose, or Swoop.

To see how Coles Mobile compares to rival providers, check out these other popular options.

How is Coles Mobile coverage?

Coles Mobile is an MNVO that runs on the Optus 4G and 5G network. Although smaller in physical size than the Telstra network, Optus coverage should be more than good enough in most metro and large regional areas, with black spots possible if you're going bush.

Not sure if your area is covered by Optus? Use our interactive map below to find out, and remember to uncheck the 5G box if you're considering a 4G-only prepaid plan.

Features and perks

Low-cost MVNOs don’t tend to lead the charge in the way of perks and features, and although Coles Mobile is no exception, there are some goodies on offer.

For one thing, all plans come with data rollover (up to 500GB for prepaid plans and up to 1,000GB for postpaid plans) as long as you recharge before expiry or enable auto recharge. Additionally, all plans except for the cheapest long-expiry plan include unlimited standard international calls and texts to select destinations.

These are the selected countries you can call with your eligible Coles Mobile prepaid plan:

  • Canada
  • China
  • France
  • Hong Kong
  • India
  • Indonesia
  • Ireland
  • Japan
  • Malaysia
  • New Zealand
  • Singapore
  • South Korea
  • Thailand
  • United Kingdom
  • United States of America

Coles Mobile's month-to-month postpaid plans add another five destinations to the list: Bangladesh, Denmark, Germany, Greece, Spain, Vietnam and Sweden.

One important thing to note if you're looking for a plan you can activate right now is that Coles Mobile doesn't currently offer eSIM. Also, unlike Everyday Mobile, which offers 10% one Woolworths shop every month, Coles Mobile doesn't include any supermarket discounts.

Coles Mobile international roaming

Heading overseas? You might want to find a travel eSIM instead, as Coles Mobile doesn't offer the usual international roaming packs. Instead, you can pay $25 for credit (with a 30-day expiry) towards calls, texts, and data outside of Australia, which, depending on your destination, won't last long. For example, that credit will get you just 25 minutes of calls and 50MB of data in New Zealand. That's about 30 minutes of social media scrolling, at most.

Image credit: Georgia Dixon, Reviews.org/au

Customer support and satisfaction

Coles Mobile is pretty run-of-the-mill when it comes to support options, with online self-service and an FAQ hub, but if you need to talk to a human, there's a live chat service or you can call 1300 265 370. Although you can buy a SIM or recharge from Coles, don't expect to get any in-store assistance for your mobile service, as supermarket staff will not be able to assist.

The overall sentiment from customers online is pretty on par with most telcos, which is to say, not great. On ProductReview, Coles Mobile has a score of just 1.8 stars, putting it just behind Boost and ALDI Mobile (both on 1.9), but still ahead of Vodafone, Optus, and Telstra. Reddit users, on the other hand, generally have pretty positive things to say about Coles Mobile, particularly when it comes to value for money.

How we review mobile providers

We score Australian mobile providers on a series of metrics that fall into three key categories: value and perks, network and speeds, and customer support.

Providers are then given a total score out of five depending on their performance against our criteria. For more information on how we review mobile providers, check out this page.

Coles Mobile FAQs

What network does Coles Mobile use?

Coles Mobile operates on the Optus 4G and 5G network.

Does Coles Mobile offer 5G mobile plans?

Yes, both Coles Mobile postpaid plans are 5G-enabled, however, speed caps of 100Mbps apply. Coles prepaid plans, on the other hand, are limited to 4G but have no speed caps.

How does Coles Mobile data rollover work?

Prepaid customers can roll over up to 500GB of data (providing they recharge before expiry or enable auto recharge) and postpaid customers can roll over up to 1,000GB of data.

Do I get discounts at Coles supermarket?

No, unlike Everyday Mobile (which gives customers 10% off one Woolworths shop a month), Coles Mobile doesn't offer any in-store discounts for customers.

Nathan Lawrence
Written by
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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