My Internet Speed Test: Your NBN Download Speed
How to speed up your internet
We have a comprehensive guide to speeding up slow internet, but if you’re not experiencing any particular technical issues, the solution is often to switch plans and providers. Here’s a small selection of fast NBN plans and providers.
Explained: How to run an NBN internet speed test
First step: check what NBN speed tier you are paying for. There are several speed tiers (Basic I NBN 12, Basic II NBN 25, Standard NBN 50, Fast NBN 100, Superfast NBN 250 and Ultrafast NBN 1000), and the speed you are paying for will inform the quality of your results.
Checking your NBN internet speed couldn’t be simpler. Simply make sure you’re connected to the internet via your home NBN WiFi modem with the device you plan to test on and hit the big “Start Speed Test” button at the top of this page. If you are testing from your smartphone and you’re not connected to WiFi, the speed test will return results from your mobile network (also handy to know).
Allow around ten seconds for the internet speed test to run. Once complete, you’ll be given your download speed result, and if you click more info, you can find your ping/latency and upload speeds.
While ping and latency are important to some users, download and upload speed are the two most important data points in your test (they are, after all, what you usually pay extra for).
Fastest internet in Australia
Here are the fastest NBN internet plans in Australia according to each provider’s self-reported speeds.
What is a good internet speed test result?
A “good” internet speed test depends on what NBN speed tier you’re paying for. There are several available NBN speed tiers:
- Basic I NBN 12: Potential 12 Mbps download and 1 Mbps upload
- Basic II NBN 25: Potential 25 Mbps download and 5 Mbps upload
- Standard NBN 50: Potential 50 Mbps and 20 Mbps upload
- Fast NBN 100/20: Potential 100 Mbps download and 20 Mbps upload
- Fast NBN 100/40: Potential 100 Mbps download and 40 Mbps upload
- Superfast NBN 250 (available in eligible areas): Potential 250 Mbps download and 25 Mbps upload
- Ultrafast NBN 1000 (available in eligible areas): Potential 1000 Mbps download and 50 Mbps upload
These are the potential speeds for every tier but each provider also self-reports the typical evening speeds you can expect on their plans. For more information on what kind of speeds to expect, head over to our comprehensive guide to NBN speed tiers.
For a rough guide on what kind of speeds you should be getting at each tier, run the test above and compare the results with the table below.
|Basic II NBN 25||0 – 15 Mbps||15 – 22 Mbps||22 – 25 Mbps|
|Standard NBN 50||0 – 30 Mbps||35 – 40 Mbps||40 – 50 Mbps|
|Fast NBN 100||0 – 60 Mbps||60 – 85 Mbps||85 – 100 Mbps|
|Superfast NBN 250||0 – 150 Mbps||150 – 200 Mbps||200 – 250 Mbps|
What is ping in an internet speed test?
Once the speed test has run, you will notice a value for “Ping” in the results. Ping is used to measure the response time of your internet connection. Download speeds represent the rate at which you can download a file over the internet. The higher the download speed, the faster you will download that whopping 4K version of Star Wars: The Last Jedi. Ping measures the response time between you clicking download, the server recognising your action and the action appearing on the computer in front of you (e.g. “Downloading”). Because of the speed of the internet these days, ping speed is typically measured in milliseconds.
To test the response time, the ping sends a packet of data to a specific IP address, waits for a signal to return and measures the milliseconds in-between.
It’s near imperceptible in most cases so why should it matter? Well, it might not matter for you but for certain types of uses, like online gaming, a few milliseconds can make all the difference.
If you’ve ever heard (or complained about) lag; that’s due to high ping on the connection. If you’re experiencing high ping, consider using a wired internet connection by running an ethernet cable to your computer rather than a WiFi connection.
If that doesn’t help, there’s a long list of troubleshooting methods that can potentially improve the speed on your connection. If that doesn’t improve your download speed and ping, it might be time to consider switching providers.
How to test latency speed
What’s a good ping/latency result?
In most cases, anything under 100ms is ideal. The sweet spot is below 50ms but most NBN connections in Australia average around 11.69ms according to a December 2020ACCC broadband testing program so ping’s not much of an issue Down Under.
Other reasons your internet is slow
Your NBN provider may not be solely responsible for less than impressive internet speeds. Hardware issues could be preventing you from reaching the full speed potential of your plan, as some older devices, modems and routers do not support high-speed internet. Likewise, be sure to look into how many devices your router is capable of handling and how large (or small) an area it covers. If you’re looking to upgrade, take a look at our roundup of the best NBN modems and routers currently available.
It’s also worth checking what applications you have running in the background. Constantly uploading and downloading items from the cloud (e.g. Dropbox and Google Drive) can drag down your internet speed considerably. If you find this is the case, you can adjust how much bandwidth your cloud storage uses. For Dropbox users, you’ll find bandwidth settings in ‘Preferences’, while Google Drive users can adjust their max download speed by clicking ‘Preferences’ then ‘Advanced’.
If you’ve tried everything and ruled out all the above issues, it could be time to get a technician out to inspect your line. For more troubleshooting, visit our dedicated guide on how to speed up slow internet.
More fast NBN 100 plans
If you’re not getting the speed you need, it might be time to upgrade. Here’s a selection of some of the most popular NBN 100 plans on the market right now.