Amaysim Mobile Review

It isn't the cheapest, but amaysim plans are packed with value including lots of data and overseas calls.
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Overall Rating 4 out of 5
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Amaysim operates on the Optus 4G Plus network and offers four 28-day prepaid plans. 

Amaysim first launched in Australia in 2010 and spearheaded the success of the tiny telco down under. Not that amaysim was the first mobile service reseller, but it was the first to bring mainstream awareness to the idea that you don’t have to be a customer of the major telcos such as Optus or Telstra to get a great service.

Key to the amaysim proposition is simplicity. Rather than having customers sign long, detailed contracts, all amaysim plans are prepaid and month-to-month (while your 28-day prepaid will auto-renew at the end of the month, you’re not obliged to continue your plan and just need to cancel your plan prior to your plan expiry date). What’s more, you can control most aspects of your plan online, and the pricing is easy to understand. 

While amaysim doesn’t offer a plethora of plans, it’s definitely still worth considering whether an amaysim mobile plan could be right for you. Check out our amaysim review below to work out whether an amaysim SIM-only, prepaid plan suits your data usage needs, budget and lifestyle best.

Amaysim offers four 28-day prepaid plans as well as a Pay As You Go option with 365-day credit expiry. Its $30 and $40 UNLIMITED plans include unlimited international calls and SMS to 10 selected countries.

Let’s take a quick look at amaysim’s most popular plans.

Which amaysim prepaid phone plan is best?

Choosing an amaysim plan is pretty straight-forward. There are currently 4 ‘Unlimited’ plans to choose from and a Pay As You Go plan for anyone who needs a phone but won’t use it often.

The Unlimited plans step up in logical leaps. As you pay a little more, you get more for your money. The best way to break this down is by figuring out how much you pay for 1GB of data. The cheapest plan option is $10 and comes with 1GB of data, so the cost is $10 per 1GB. At the other end of the plan range, you pay $40 for 60GB, so the cost is $0.67 per 1GB. It’s a big difference.

The question you need to ask yourself is: how much data do I actually need each month? It’s one thing to get the best bang for your buck, but you’re still blowing your money if you don’t use the inclusions. Here are our picks for the best plans for different types of phone users.

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What's the difference between prepaid and postpaid phone plans?

The distinction is actually pretty simple. Essentially, you pay for prepaid credit before the start of the month, while you receive a bill for a postpaid plan at the end of the month.

The most important difference is in what happens when you reach your data limit. With a prepaid plan your data is cut off and you can’t access the web until you top up your account. With postpaid plans you will be charged a fee for using the extra data, usually costing $10 for an extra 1GB. If you like to be in control of how much you spend each month, then prepaid plans are a great choice.

Best for Netflix bingeing AND calling overseas: $30 UNLIMITED Plan

You might expect us to go straight to the big guns and suggest the $40 Unlimited plan, but no. The $40 plan has the best data-per-dollar ratio, but 60GB is a lot of data to use on a smartphone. Even if you connect your laptop to your phone’s WiFi Hotspot and share the data, it is still more than most people need.

The $30 Unlimited plan includes 40GB of data per month (reverting to 30GB per month if you miss the limited time bonus data promo ending 31 January 2020), which is a competitive rate, and is probably more in line with what people need. And if it’s not enough, you can always bump it up later.

Another big bonus, particularly for those that have friends or family overseas, is the unlimited standard international calls inclusion, depending on which countries you plan to call. The $30 Unlimited plan is a great all round option, and better still if you want to call any of the following countries: China, Hong Kong, India, Japan, Malaysia, New Zealand, Singapore, South Korea, United Kingdom and USA.

Best plan for kids: $10 UNLIMITED Plan

We think amaysim has a strong plan range in general, but we love amaysim for kids. The $10 Unlimited plan includes unlimited calls and messages, so your kids can always stay in touch, even if they have run out of data watching YouTube videos.

While the 1.5GB of data isn’t much (which you’ll get instead of the standard 1GB for the life of your plan if you sign up by 31 January 2020), and older kids will definitely want more, it’s hard to argue with the $10 price point, which is one of the cheapest on the market for those data and call inclusions.

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The problem with 28 day expiry

All amaysim UNLIMITED prepaid plans have 28 day expiry for the credit you buy with each recharge. At first glance this seems fair enough, but if you check the math you’ll notice that you actually need to recharge 13 times each year.

Keep this in mind when considering phone plans, and remember to factor in the extra month’s recharge for a fair comparison.

See more Amaysim UNLIMITED prepaid plans

Are amaysim phone plans the cheapest?

amaysim phone plans are competitive, but not absolutely the cheapest. Since its launch in 2010, dozen of new MVNO businesses have launched in Australia, and we’ve seen a race to the bottom in terms of the price of phone plans. That’s bad news for the telcos, but great news for us as customers.

If you’re looking for the cheapest phone plans, take a look at carriers like Moose Mobile, Spintel, Belong and OVO Mobile. You’ll find examples of the cheapest phone plans below:

Network and coverage

Who owns amaysim?

amaysim is a telco and energy provider that was founded by Peter O’Connell, Rolf Hansen, Christian Magel, Thomas Enge and Andreas Perreiter in 2010. It became a publicly listed company on the ASX in 2015 as AYS. amaysim has since acquired MVNOs Vaya and Jeenee Mobile in 2016 and 2019 respectively.

What network does amaysim use?

amaysim is a MVNO that utilises the entire Optus network, which has roughly 98.5% coverage across Australia.

Here’s the coverage you’ll get with amaysim:

amaysim Coverage Map

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What in the world is an MVNO?

Businesses like amaysim are called ‘MVNO’. It stands for Mobile Virtual Network Operator and means that rather than building their own mobile network (which costs billions of dollars) an MVNO buys access to an existing network and resells this to their customers.

amaysim piggybacks on the Optus 4G Plus mobile network, meaning that you will get coverage with amaysim anywhere you can get coverage with an Optus SIM card.

Can I use my amaysim SIM for roaming when I travel overseas?

You can use your amaysim SIM overseas, but you really don’t want to. Even amaysim itself recommends that you buy a local SIM card when you reach your destination.

For an example of the rates you’ll pay, here are the costs when travelling in the UK. Making and receiving calls costs $1 per minute. Sending a text message will cost you $0.50 and mobile data costs $0.50 per MB. To put that into perspective, listening to a single song on Spotify could cost you $2 or $3, and watching one minute of a video on YouTube can cost over $5. If you are planning a trip, check out this guide to the cheapest ways to roam on WhistleOut.

If you need to use your amaysim SIM overseas, international roaming is available in 50 countries, including the places that we tend to visit most:

  • USA
  • UK
  • Canada
  • New Zealand
  • Singapore
  • Indonesia
  • China

How to contact amaysim

You can call amaysim’s customer service hotline on 1300 808 300 between 8am to 6:45pm Sydney time Monday to Friday, 10am to 5:30pm on Saturdays and Sundays and 10am to 6pm on public holidays (or 567 from an amaysim number).

Alternatively, you can also speak with a customer service agent via live chat or shoot them an message via www.amaysim.com.au/help/contact/email-us. You can also message their social media team on Facebook or Twitter between 8am to 8pm Sydney time daily.

How to login to your amaysim account

You can either login by clicking the top right hand ‘Login’ button on amaysim’s homepage or by simply visiting www.accounts.amaysim.com.au/identity/login directly.

Where can I buy an amaysim SIM card?

The easiest way to get an amaysim SIM card is from the comfort of your couch, by buying it online. After placing an order, amaysim will post out a SIM pack to you, which you’ll need to activate once it arrives.

Alternatively, you can buy amaysim SIM cards at grocery stores, convenience stores and from most service stations.

The amaysim website highlights the following stores:

  • Woolworths
  • Coles
  • 7-Eleven
  • Australia Post
  • Big W

The amaysim site also has a store finder tool which lets you search for a place to buy a SIM card using your location.

Now that you know, here are your next steps.

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