Aldi Mobile plans review

Aldi Mobile proves it’s more than just a supermarket-brand telco.
Best Prepaid Plans January 2020 Reviews.org AU - ALDI Mobile Logo
Overall Rating 5 out of 5

Aldi Mobile offers competitive pricing for Prepaid mobile plans with decent data and great international inclusions.

Our verdict

In our Australian mobile provider analysis, ALDI scored 4.5 out of 5 stars overall (an average calculated from over 25 scores and considerations). At 4.5 stars, ALDI rubs shoulders with the likes of Optus and Telstra when it comes to value for money and features and competes with OVO Mobile for the title of best prepaid mobile provider. Let’s take a look at how its plans stack up against the competition these days in our ALDI Mobile review.

Good stuff

  • Competitive pricing
  • Great inclusions

Bad stuff

  • Average reported customer satisfaction
  • No 5G plans

Aldi Mobile value for money

Competitive pricing and a generous smattering of Prepaid data.

Aldi Mobile offers Prepaid plans with 30-day expiry alongside data plans and family plans, which operate on the Telstra wholesale network. The focus of the Aldi Mobile plans review on this page is the 30-day expiry intended for individual users. The cheapest mobile plan is the Aldi Mobile $5 PAYG Starter Kit, which covers you for 365 days, but includes no data and only $5 worth of calls.

For our monthly best Prepaid plans, we focus on Prepaid recharges because they give a better indication of first-year value. All Aldi Mobile 30-day plans have a $5 upfront fee to cover the SIM Starter Kit, plus you can roll over data indefinitely (with no expiry) up to 30GB. All of the 30-day recharges come with unlimited national talk and text, plus the top three most expensive Aldi Mobile Prepaid plans include unlimited standard international talk and text to 15 countries.

The main Prepaid options kick off with the Aldi Mobile $15 Mobile Plan, which comes with 3GB of data.

The pricing of this first Aldi Mobile Prepaid plan is incredibly competitive stacked next to the competition. Lebara and Kogan have similar pricing for 3GB of data, but they’re on the Vodafone mobile network. The same is true of the iiNet Mobile 8GB Plan, which has more data and cheaper pricing for the first six months. Below is a list of daily updating popular Prepaid plans with at least 3GB of data that don’t cost more than $20 per recharge.

Next up is the Aldi Mobile $25 Mobile Plan, which comes with 20GB of data as well as 100 minutes and 50 SMS to 35 selected countries.

This Aldi Mobile plan is the cheapest price you’ll find for 20GB of data, with Prepaid competitors like Lebara, iiNet and TPG – all on the Vodafone mobile network – opting for a higher recharge cost albeit with more data. Popular Prepaid plans with at least 20GB of data that cost under $30 per recharge are listed below in a daily updating table.

The third 30-day Prepaid plan is the Aldi Mobile $35 Mobile Plan, which comes with 40GB of data alongside 200 minutes and 50 SMS to 50 selected countries.

This is where other telcos challenge Aldi Mobile’s pricing, with iiNet and TPG offering cheaper plans that have 40GB of data. There’s initial competition from Lebara, Lycamobile, Amaysim and Optus, too, but that’s because of bonus data on the first few recharges. Below is a daily updating list of popular Prepaid plans with at least 40GB of data that don’t cost more than $40.

Finally, there’s the Aldi Mobile $45 Mobile Plan, which comes with 55GB of data as well as 300 minutes of calls and 50 SMS to 35 selected countries.

Prepaid rivals iiNet and TPG return alongside Amaysim to offer at least 50GB of data (55GB apiece for iiNet and TPG) for cheaper than Aldi Mobile’s recharge cost. Expect to see these providers and others in the daily updating list of popular Prepaid plans below that cost no more than $50 and have at least 50GB of data.

Aldi Mobile data plans

Aldi Mobile also offers a few mobile broadband plans, all of which include data that expires after 365 days.

There’s the Aldi Mobile $95 Data Plan, which comes with 30GB of data (2.5GB per month).

While all competing plans with at least 30GB of mobile data are cheaper, most have expiry periods of 28 or 30 days, with the Lebara Data Plan Medium offering 60 days. Aldi Mobile has the best first-year value if you don’t need a lot of mobile data each month. Below is a list of daily updating popular Prepaid mobile broadband plans with at least 30GB of data.

Then there’s the Aldi Mobile $240 Data Plan, which has 185GB of data (15.4GB per month).

In terms of competitors with this amount of data, there’s only the Telstra $300 Pre-Paid Mobile Broadband Go plan, which has less data (180GB) and costs more ($300) for a 12-month plan. For more mobile broadband data, you’d want to shift over to monthly Postpaid plans.

Finally, there’s the Aldi Mobile $365 Data Plan, which has 365GB of data (30.4GB per month).

When you get to this last Aldi Mobile plan, it’s peerless in the Prepaid space, with a reasonable Prepaid price to pay for 1GB of data per day.

Aldi Mobile features and perks

Some great perks for Prepaid plan fans.

Aldi Mobile perks start with the Telstra network it uses for calls and data in Australia. While it uses the Telstra Wholesale network, which isn’t as widespread as the full Telstra network, it still covers 98.8% of the Australian population.

As long as you’re not using Aldi Mobile’s cheapest $15 Mobile Plan, your Prepaid plan comes with unlimited talk and text to 15 countries, which is a great Prepaid perk. These plans also include additional minutes and 50 text for 35 other countries (as outlined above). The 15 countries for unlimited talk and text are as follows:

  • Canada
  • China
  • France
  • Germany
  • Hong Kong
  • India
  • Indonesia
  • Ireland
  • Japan
  • New Zealand
  • Pakistan
  • South Korea
  • Thailand
  • United Kingdom
  • United States of America

It’s also a great feature that you can continuously roll over data (up to 30GB) without having to worry about the data expiring, as long as you recharge within 24 hours of the previous 30-day recharge. This is a great way to manage data between low use and heavier use months.

If you opt for an Aldi Mobile family plan, you can tap into the perks listed above as well as share 40GB with either two users ($45 Family Plan), 80GB with four users ($80 Family Plan) or 120GB with up to six users ($110 Family Plan).

Aldi Mobile customer support and satisfaction

Typical customer support options with average reported customer satisfaction.

If you need help, you can contact Aldi Mobile in several ways. Aldi Mobile can be called on 130 989 000 or reached online via self-service as well as responsive Twitter and Facebook support. There’s a usage monitoring app to track how much data you have, but it’s worth noting that Aldi Mobile services are provided by a company that’s not Aldi Stores, which means you probably shouldn’t head into your local Aldi for support.

In terms of customer satisfaction, Product Review and Trustpilot give an indication of how Aldi Mobile customers feel about the Prepaid plans. At the time of writing, Aldi Mobile had a 2.4-star rating on Product Review from 1,400+ reviews, albeit with a 3.2 rating for value for money, 2 for customer service, 3.3 for local reception and 2.4 for transparency.

On Trustpilot, Aldi Mobile only had 10 reviews at the time of writing with a 2.3 rating out of five. Of the providers that we track, this averaged star rating puts Aldi Mobile in the middle for customer satisfaction in terms of user reviews.

How to sign up for Aldi Mobile

When available, click on the ‘Go’ button next to the Aldi Mobile plan below that most catches your eye, or head over to the Aldi Mobile website to view their four Prepaid plans. From here, click ‘Buy now’ on the plan you want, continue to the checkout, then create an account with your personal details or use PayPal for express checkout.

Aldi Mobile plans

Below is a list of the five Aldi Mobile Prepaid plans you can buy.

Aldi Mobile 5G?

Despite being part of the Telstra Wholesale network, Aldi Mobile doesn’t yet offer 5G mobile plans and there’s currently no word on when it might offer them.

Not into recharging every month? Try postpaid.

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  • Timmy Tom

    Worst Mobile service provider

    I ported my wife number from Amysim to Aldi mobile yesterday 4-Nov-2019 and activated Aldi sim.
    I paid $5 for the sim and recharged online for $25 for plan L.

    Even after activated I couldn’t able to receive any phone calls or couldn’t able to make any call to any other numbers, including Aldi customer care number.

    Then I called Aldi customer care from another mob and the customer care person said “sorry that your mobile phone is not compatible with Aldi’s network”.

    End story I lost my money and time, so switching back to my previous provider.

    So be careful when opting for Aldi mobile.

  • Me, Myself and I

    Friends are complaining about their Telstra MVNO service. I am on Telechoice, some are on Woolworths and some Aldi. We are all complaining.

    At one of our friends house, we all had our service drop out. So, it is not the reseller, but Telstra.

    I lodged a complaint with my carrier – Telechoice. I asked them to find out why I had a good service at home 2 months ago but now have no service. The resultant information from Telstra was that it was due to bushfires and Telstra aren’t going to fix the problem. NOTE: I live in an urban area several hundred kilometres from any bushfire!

    So, before you complain about the MVNO, think about the LACK of service by Telstra!!!