Kogan Mobile plans review

Kogan Mobile uses Vodafone’s network to offer great value on long-expiry Prepaid plans.

Kogan Mobile
3.5 out of 5 stars
3.5

Kogan Mobile is the gold standard for 365-day long-expiry plans, but not so much for included perks or SIM Only plans.

Published on April 28, 2021
6 min read
Quick verdict

If you want a 365-day Prepaid plan, you really should at least consider a Kogan Mobile plan. They come with plenty of data and are competitively priced. When it comes to SIM Only plans or included features, though, there are better options, specifically alternatives that don’t have 12-month contracts.

Pro Heading
Pros
Pro Bullet Generous with data
Pro Bullet Best in class for 365-day plans
Con Heading
Cons
Con Bullet Light on features
Con Bullet Contracts on SIM only plans

Kogan Mobile value for money

Long-expiry Prepaid is where you’ll find Kogan Mobile’s value.

It used to be that you’d look to Kogan Mobile exclusively for some of the best long-expiry Prepaid plans on the Vodafone mobile network, split between 90-day and 365-day options. But that’s changed in recent times now that Kogan also offers SIM Only plans that, while competitively priced, come with 12-month contracts, which isn’t the norm stacked next to its peers. All Kogan Mobile plans, including long-expiry Prepaid plans, come with unlimited talk and text in Australia.

The first one is the Kogan Mobile Large Monthly Plan, which normally costs $40 a month for 45GB of data but, at the time of updating this review, had a launch-offer promo for $25 a month for the first year ($300 vs $480 first-year cost).

With the discount, that’s competitive monthly pricing for a SIM Only plan but, without the discount, this 12-month contract plan isn’t so flash next to competing alternatives. For context, Moose Mobile is the only other telco that offers 12-month SIM Only plans with at least 45GB of data, and its Moose 34 SIM Only - 12M plan has cheaper regular pricing ($34 a month), more data (50GB) and connects users via the wider-reaching Optus mobile network.

Internode, iiNet, Circles.Life and Vodafone were all offering better regular pricing with more data at the time of writing. Below is a daily updating list of popular SIM Only plans with at least 45GB of data.

It’s a similar story for the Kogan Mobile Extra Large Monthly Plan, which had great launch-offer promo pricing at the time of writing ($40 a month) for the first year instead of the usual $60 monthly fee. Whichever price you pay, you get 80GB of data.

According to the comparison engine we use, Kogan Mobile is the only contract SIM Only plan with at least 12GB of data. The others have no contracts, and tend to be more competitively priced. Circles.Life, Vodafone and Belong all had cheaper typical monthly pricing, and the Spintel $55 5G Mobile Plan is cheaper with regular pricing, has the same amount of data and offers 5G via the Optus mobile network.

Below is a daily updating list of popular SIM Only plans that have at least 80GB of data.

Kogan Mobile 90-day Prepaid plans

Other providers tend to treat Prepaid plans as monthly (28 days, 30 days or an actual month), semiannual (six months or 180 days) or a year (360 days, 365 days or 12 months). Kogan Mobile does things a little differently by offering 365-day Prepaid plans alongside shorter-term 90-day offerings.

Prices start at $46.90 for the Small - 90 Days Plan, which comes with 9GB of data (100MB per day).

If you’re looking for a cheap Prepaid mobile plan that’s not in the monthly bracket, the Small - 90 Days Plan is the cheapest of the bunch, but it’s not the best value. The Woolworths Mobile Pre-paid $60 Long Expiry Recharge, for instance, costs $60 for 180 days and comes with 12GB of data: that’s not double the data for twice the duration, but nor is it double the cost.

Below is a daily updating list of popular Prepaid plans with at least 9GB of data that have at least 90-day expiry.

Spend $79.90 instead and you can get the Kogan Mobile Medium - 90 Days Plan, which comes with 39GB of data, which is more practical in terms of the 433MB daily data breakdown.

This is where Kogan competes with itself for value, with the Large - 90 Days Plan (60GB for $99.90) the next cheapest long-expiry Prepaid option before you get to the Coles Mobile Prepaid $120 for 365 Days plan, which has 60GB of data. Below is a daily updating list of popular long-expiry plans (90 days minimum) with at least 39GB of data.

For 90-day plans, that just leaves the Kogan Mobile Extra Large - 90 Days Plan, which costs $139.90 for 120GB of data.

Compared to other long-expiry Prepaid providers, this is a great option for anyone who plans on burning through 120GB of data in a quarter, though you’re better off going with a six-month or 12-month plan if that’s the case. Still, the nearest competitor in terms of price is the Lebara Mobile Medium Plan - 180 Days, which costs $140 per 180-day recharge. After that, it’s either Amaysim’s Unlimited 125GB Long Expiry plan, which costs $150 every six months, or the Coles Prepaid $150 for 365 Days plan, which comes with 120GB of data.

Below is a daily updating list of popular long-expiry Prepaid plans that come with at least 120GB of data.

Kogan Mobile 365-day Prepaid plans

Kogan Mobile has four 365-day Prepaid plans, and while the Small - 365 Day Flex Plan is cheapest ($150 for 100GB), the dollars-to-data value starts with the Medium - 365 Day Flex Plan, which costs $170 for 200GB of data.

This is where the long-expiry herd thins out and Kogan Mobile’s value is at its best. The nearest competitor is the Lebara Medium Plan - 360 Days, which costs $280 for 240GB of data, though that does include unlimited talk and text to 30 selected countries. Below is a daily updating list of popular long-expiry Prepaid plans with at least 200GB of data.

For the most value, you’ll have to spend the most. The Kogan Mobile Extra Large - 365 Day Flex Plan costs $275 and comes with a whopping 500GB of data.

It also happens to be peerless for this amount of data, with the nearest competitor being the Kogan Mobile Large - 365 Day Flex Plan ($210 for 280GB).

Kogan Mobile features and perks

Outside of Qantas Points, there are no meaningful included perks.

Don’t look to Kogan Mobile for much in the way of included features. All Kogan Mobile plans let you earn one Qantas Point per $2 spent if you link your accounts, and you can buy handsets via the Kogan online store. But that’s about it when it comes to inclusions.

You can pay for international add-ons. Kogan Mobile charges $15 per 24 hours of roaming, which gives you 1GB of data, 100 standard text and 30 minutes of call time to selected countries. While international roaming still isn’t a massive consideration these days, that bolt-on can’t compete with the $5-per-day Vodafone charges to effectively use your calls, text and data as you would in Australia.

The other Kogan Mobile bolt-on is an international call pack, which starts at $5 per 30 days for 250 minutes of calls to 10 selected countries. There’s also the option to pay $10 per 30 days for 250 minutes of calls to 15 countries, or $15 per 30 days for 250 minutes of calls to 20 countries. You can see the supported countries below. The first 10 are part of the $5 bolt-on, which are also part of the $10 add-on as well as the proceeding five countries, while the $15 extra cost includes all 20 below.

  • USA
  • China
  • Canada
  • UK
  • India
  • Singapore
  • Germany
  • South Korea
  • Malaysia
  • Ireland
  • Hong Kong
  • Colombia
  • Bangladesh
  • New Zealand
  • Thailand
  • Japan
  • Indonesia
  • Pakistan
  • Chile
  • Brazil

New Zealand not being one of the countries included in the $5 pack feels like an oversight, but you should really look to telcos like Optus, Amaysim, Vodafone and Telstra if you want to find the best phone plans with international calls.

Kogan Mobile customer support and satisfaction

Okay support options with average reported customer satisfaction.

Kogan Mobile has a decent number of support options if something goes wrong or you have any questions. You can start with self-paced online help via the Kogan Mobile Help Centre, which has a mix of FAQs and a search bar for specific queries. You can reach the telco on the phone by calling 1300 056 426 seven days a week between 8am and 8pm AEST, or by dialling 12612 if you’re calling from a phone connected to Kogan Mobile.

If you want chat support, you can get a reply within a few hours on Facebook but don’t look for a speedy reply on Twitter, and there are no other online chat options.

In terms of reported customer feedback, average ratings put Kogan Mobile outside of the top 10 of telcos that we track internally. The Kogan Mobile user reviews on Product Review have a 2.8 average rating (out of five) from 1,300+ reviews. This breaks down to a 2.5 rating for value for money, 1.8 for customer service, 2.7 for local reception and 1.9 for transparency.

There were only just over a dozen user reviews for Kogan Mobile on Trustpilot at the time of updating this review, but 81% of those were one-star ratings, and the 1.9-out-of-five overall score isn’t flash.

How to sign up for Kogan Mobile

To sign up for a Kogan Mobile plan, click ‘Go’ next to the plan you like the look of the most below to be taken directly to the sign-up page. Confirm whether you want a Kogan Mobile SIM Card, then click the ‘Add to cart’ button to add the plan to your cart. Follow the shopping cart prompts to complete your order.

Kogan Mobile plans

Below is a daily updating list of all Kogan Mobile plans, organised by popularity.

Does Kogan Mobile have 5G?

At the time of updating this review, Kogan Mobile did not offer any 5G mobile plans. If you want a 5G mobile plan on the Vodafone network, you’ll have to go with a Vodafone 5G plan, though Optus and Telstra also offer 5G plans (on larger 5G networks). Below is a daily updating list of popular 5G mobile plans.

Kogan NBN plans

Kogan also offers NBN plans via Kogan Internet (our review here), covering NBN 25, NBN 50, NBN 100, NBN 250 and NBN 1000 speed tiers. You can see all Kogan NBN plans below (organised by popularity).

Nathan Lawrence
Written by
Nathan Lawrence

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