Kogan Internet: Plans and prices

Kogan isn’t just a household name as an online retailer. It’s also a provider of mobile and home internet services, the latter via a selection of NBN plans and a single prepaid 4G home internet offering.

• Kogan Internet is a public company founded by Ruslan Kogan, headquartered in Melbourne, which offers NBN and 4G home internet.
• Users can sign up for every major NBN speed tier, including the fastest NBN 250 and NBN 1000 plans available to HFC and FTTP homes.
• Kogan Internet offers a price pledge to give back double the difference to customers who “find a better price on the same NBN plan from an approved major provider”.
• Qantas Frequent Flyers can link their account and collect one Qantas Point for every $2 spent with Kogan Internet.

Kogan Internet sells plans that should be available to most homes in Australia, particularly those in metropolitan areas. The provider offers fixed-line NBN plans and 4G home internet plans. Kogan’s 4G home internet plans operate on the Vodafone 4G mobile network.

Most Australian residences should be eligible for a Kogan Internet NBN plan, specifically those connected to the NBN via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB)or Fibre-to-the-Node (FTTN) technologies. For eligible premises, Kogan Internet offers NBN NBN 25/5, NBN 50/20, NBN 100/20, NBN 250/25 and NBN 1000/50 plans.

Kogan Internet also offers a single 4G home internet plan via the Vodafone 4G mobile network. Effectively, if your home has access to the Vodafone 4G network, you should be able to sign up for a Kogan home internet plan. It’s a prepaid plan that needs to be recharged every 30 or 90 days.

Kogan Internet plans are renowned for competitive typical pricing more so than a wealth of features, so don’t expect a home phone service. That said, all Kogan NBN and home internet plans come with unlimited data. Below are the typical evening download and upload speeds customers can expect from Kogan Internet plans:

• NBN 25/5: 25Mbps download, 4.25Mbps upload
• NBN 50/20: 50Mbps download, 17Mbps upload
• NBN 100/20: 90Mbps download, 17Mbps upload
• NBN 250/25: 200Mbps download, 17Mbps upload
• NBN 1000: 250Mbps download, 42.5Mbps upload
• 4G home internet: 16Mbps download, 2Mbps upload

Note that the max download speed for the Kogan home internet plan is 20Mbps. Kogan Internet notes that its home internet plan isn’t suitable for 4K streaming and potentially also not for online gaming.

If there’s a Kogan Internet deal today, you’ll see it below, which may include NBN and/or Kogan home internet plans.

Kogan Internet plans aren’t for those after a feature-rich service. There’s no home phone, no pay TV bundles and no exclusive content offerings. But there are two notable perks. The first is one Qantas Point earned per $2 spent with Kogan Internet. And the other is the Kogan Internet Price Pledge, which offers up to double the plan price difference. But there are some catches.

First, the price comparison has to be with an “approved major telco”, which translates to Telstra, Optus, TPG, Dodo, iiNet, Internode and iPrimus. It also has to be part of a widely advertised offer. And you need to stay connected to a Kogan Internet NBN plan for at least a month. If you meet those requirements, you’ll get a Kogan.com voucher that’s valid for three months from the date of issue. You’re only allowed to claim the offer once.

Part of the reason Kogan Internet plans are so cheap is because they’re bring-your-own (BYO) modem offerings. Kogan advises that an existing NBN-compatible modem-router or router from another provider “is already likely” ready to work with a Kogan NBN plan. Alternatively, purchase a Kogan Internet modem-router from Kogan.com, which is a rebranded TP-Link Archer VR500v.

The Kogan Internet Modem is built to work with all NBN technology types, offering 300Mbps of 2.4GHz speeds and up to 867Mbps of 5GHz speeds via WiFi 5. There are four gigabit Ethernet ports for wired devices in the home, and the modem-router also has a USB 2.0 port that’s compatible with 4G USB dongles.

If you sign up for a Kogan 90-day home internet plan, your plan comes with a TP-Link Archer MR600 V2 WiFi modem-router. This TP-Link modem-router has three gigabit LAN ports, 5GHz and 2.4GHz WiFi 5 bands (with the same speeds as the Kogan Internet Modem) and a micro-SIM card slot.

Kogan Internet NBN plans should be available to all homes in metropolitan areas across all technologies: FTTP, HFC, FTTC, FTTB and FTTN. Use the address search bar on the NBN Co website to check your home’s NBN technology. If your home is in an area with Vodafone 4G signal, you should be eligible for a Kogan home internet plan. The Vodafone 4G network is available to more than 24 million Australians. Use the interactive map below for an idea of Vodafone 4G coverage in your suburb.

Switching from one NBN provider to Kogan Internet NBN is a straightforward process. Here’s how to switch to Kogan Internet:

1. Pick the Kogan Internet NBN plan that works best for your home and click on the ‘Go to Site’ button (or visit Kogan Internet if the button is unavailable).
2. On the Kogan Internet website, enter your name, email address and home address to confirm availability, then confirm the NBN plan you’d like.
3. Click on the ‘Continue’ button and follow the prompts to enter your details, identification and payment information.

The main difference between a Kogan NBN and home internet plan in terms of sign-ups is choosing a 90-day or 30-day duration. Note the 30-day duration has an upfront fee for the modem-router, while the 90-day option has no upfront device fee. Click the ‘Add to cart’ button and follow the prompts to complete your order.