How to get Gigabit Internet in Australia

Some NBN HFC and FTTP users can now access gigabit speeds.

Gigabit Internet in Australia might seem like a fantasy on the National Broadband Network, but for a lucky few, that fantasy has become a reality.

Late 2019, the NBN Co. plans to launch three new plan configurations in its wholesale pricing review: 100/20 Mbps, 250/25 Mbps, and the mythical 1000/50 Mbps plan. Now, halfway through 2020, the gigabit download (1000/50 Mbps) plan has officially launched, with the Australian ISP darling Aussie Broadband the first to start offering the option. Next on the gigabit scene is Superloop, and its 1TB NBN 1000 gigabit plan. It’s priced the same as Aussie’s Power Home plan at $149 per month, except its gigabit speeds are limited to 1TB of usage, after which your speeds will be shaped to 100 Mbps.

Gigabit NBN 1000 plans are only available to FTTP customers and a small portion of NBN HFC customers.

In addition to its gigabit deal, Aussie Broadband launched a new 250/25 Power User plan at $129 per month for FTTP connections.

NBN 1000 plans (Ultrafast)

The latest gigabit NBN 1000 plans are available through two of Australia’s favourite broadband providers: Aussie Broadband and Superloop.

Superloop’s Ultrafast NBN 1000 plan advertises typical evening download speeds of 250 Mbps, and 50 Mbps upload for $149 per month. Superloop’s offer has a 1TB cap at NBN 1000 speeds. If your monthly usage exceeds 1TB, your speed will be shaped down to 100 Mbps (which is still fast).

Aussie Broadband’s Power House Ultrafast Unlimited plan is almost identical. It advertises 50 Mbps upload speeds, and typical evening download speeds of 250 Mbps at $149 per month. The only difference is, Aussie Broadband advertises unlimited data without any restrictions.

NBN 250 plans (Superfast)

The NBN’s new speed tier configuration includes NBN Superfast, a broadband option with maximum theoretical evening speeds of 250 Mbps. At the time of writing, both Aussie Broadband and Superloop advertise average evening speeds of 215 Mbps on their NBN 250 Superfast plans.

How do I get Gigabit Internet?

If you’re already an Aussie Broadband customer on FTTP or HFC, you can switch to the gigabit plan using the Aussie Broadband app. As mentioned above, only a small selection of HFC customers will be eligible for Aussie’s gigabit plan, but you should be able to check your eligibility in the app.

Superloop customers can register for its 1TB NBN 1000 plan on its website after completing an address check.

If you’re not sure what technology you have at your address. You can head to the Aussie Broadband website and use the address check to see what options are available to you.

Otherwise, punch your address into the address bar below.

You will be redirected to a page of results with the message “Great News! Your area has NBN” at the top of the page. Hover your mouse over that message to find out which technology you have at your address. If it’s NBN HFC or FTTP, congrats. Get in touch with Aussie Broadband or Superloop and check your eligibility.

How fast is Gigabit Internet really?

As with every NBN plan, the 1000/50 Mbps speed tier is more of a guide. It’s the theoretical maximum that the plan is able to deliver. But there are many factors that impact your NBN speeds.

Aussie Broadband is stepping into uncharted territory with its gigabit offering, but the ISP is confident that it can deliver 80 to 90% of those speeds, depending on the technology type installed.

Both Aussie and Superloop are erring on the side of caution in their advertised speeds, claiming a typical evening download speed of 215 Mbps.

The ACCC currently tracks typical evening speeds for a handful of NBN providers, and the results are an invaluable resource if you’re hoping to get a better idea of what speeds to expect on the NBN, but at time of writing, gigabit NBN 1000 plans have not been added to the program.

Next best speed for non-FTTP or HFC customers

If you’re not connected with a superior technology like FTTP or HFC, the fastest speed available to you is NBN 100 (100 Mbps). NBN 100 comes in two configurations, 100/20 with 20 Mbps upload speeds, or 100/40 with 40 Mbps upload speeds.

The providers below all offer NBN 100 speeds. We’ve sorted the table by highest speeds, so you know what to expect with each provider.