How to upgrade your NBN to FTTP

Guided steps and what you need to know about upgrading your NBN connection to faster, future-proofed FTTP.

April 13, 2022
6 min read

The NBN is currently separated into three core technology brackets: fixed-line to metro areas, Fixed Wireless for rural and regional places, and Sky Muster satellite for offshore and remote sites. For anyone not satisfied with their current NBN speeds, though, there’s always the option of requesting an upgrade quote via NBN Co’s Technology Choice Program.

In the past, it used to cost money just to get a quote, but that’s changed in more recent times, even if it’s far from cheap. That said, NBN Co has also announced plans for an upgrade program that’s set to happen between 2021 and 2023 with the goal of getting 75% of homes and businesses capable of connecting to gigabit internet plans by the end of 2023.

NBN FTTP upgrade map

If you're looking for an easy-to-read map showing which suburbs or regions will be getting upgraded to FTTP, I've got bad news for you. No such map exists. At least, not publicly.

Technically, almost every home in Australia is eligible for FTTP though. If you’re in an FTTN or FTTC area, there’s a good chance your home will be upgraded to an FTTP connection in the next couple of years, but there is a catch. When a free FTTP upgrade is available in lucky FTTN areas, FTTN homes will have to order at least an NBN 100 plan to kick off the upgrade. For fortunate FTTC homes that are in FTTP upgrade areas, they’ll need to order at least an NBN 250 plan to kickstart the free upgrade.

At the time of writing, the plan was for 2 million homes to be able to access an FTTP connection by the end of 2023, joining the 3.5 million-ish FTTP and HFC homes that can already access gigabit internet. This translates to these areas in the following states:

  • Belmont North
  • Charlestown
  • Toronto
  • Carramar
  • Castle Hill
  • Holsworthy
  • Liverpool
  • Wetherill Park
  • Campbelltown
  • Elderslie
  • Narellan
  • Maitland
  • Singleton
  • Tarro
  • New Lambton
  • Bathurst
  • Orange
  • Alexandria
  • Albion Park
  • Austinmer
  • Balgownie
  • Bankstown
  • Barrack Heights
  • Barrack Point
  • Batemans Bay
  • Belmont
  • Bogangar
  • Byron Bay
  • Cabarita Beach
  • Camperdown
  • Charlestown
  • Claymore
  • Cordeaux Heights
  • Corlette
  • Davistown
  • Dubbo
  • East Albury
  • Erina
  • Erskinville
  • Ettalong Beach
  • Fairy Meadow
  • Fingal Bay
  • Forster
  • Gerringong
  • Glenfield Park
  • Glenmore Park
  • Gorokan
  • Horningsea
  • Hoxton Park
  • Hunters Hill
  • Huntleys Cove
  • Jerrabomberra
  • Kariong
  • Kellyville
  • Kincumber
  • Islington
  • Lake Illawarra
  • Maryville
  • Merrywether Heights
  • Milton
  • Mount Annan
  • Mount Pleasant
  • Narellan
  • Nelson Bay
  • North Richmond
  • North Wollongong
  • Oak Flats
  • Old Bar
  • Prestons
  • Raymond Terrace
  • Salamander Bay
  • Seven Hills
  • Shoal Bay
  • Soldiers Point
  • St Georges Basin
  • Terrigal
  • Thirroul
  • Tuncurry
  • Tweed Heads
  • Ulladulla
  • Umina Beach
  • Warilla
  • Warners Bay
  • West Hoxton
  • Woodbine
  • Woolwich
  • Woonona
  • Worrigee
  • Woy Woy
  • Yattalunga
  • Albion Park Rail
  • Alstonville
  • Ambarvale
  • Avalon Beach
  • Banora Point
  • Beaumont Hills
  • Berkeley
  • Brighton-Le-Sands
  • Broulee
  • Bundeena
  • Callala Bay
  • Callala Beach
  • Campbelltown
  • Currans Hill
  • Dalmeny
  • Farmborough Heights
  • Figtree
  • Glen Alpine
  • Glenmore Park
  • Glenwood
  • Goonellabah
  • Goulburn
  • Harrington Park
  • Kellyville
  • Kellyville Ridge
  • Keiraville
  • Lake Heights
  • Lennox Heads
  • Mollymook Beach
  • Mount Warrigal
  • North Nowra
  • Palm Beach
  • Pottsville
  • Rouse Hill
  • Ruse
  • Stanhope Gardens
  • Sussex Inlet
  • Sutherland
  • The Ponds
  • Tweed Heads
  • Tweed Heads South,
  • Unanderra
  • Warrawong
  • Windang
  • Yamba
  • Anna Bay
  • Bonnells Bay
  • Buff Point
  • Caves Beach
  • Dubbo
  • Forresters Beach
  • Inverell
  • Merewether
  • Mudgee
  • Muswellbrook
  • Narromine
  • Orange
  • Parkes
  • Port Macquarie
  • San Remo
  • Thurgoona
  • Wamberal
  • Wellington
  • Windradyne
  • Wyoming
  • Wyong
  • Lyndhurst
  • Narre Warren
  • Deer Park
  • Sydenham
  • Berwick South
  • Cranbourne
  • Aireys Inlet
  • Albert Park
  • Alfredton
  • Barwon Heads
  • Belmont
  • Berwick
  • Caroline Springs
  • Cowes
  • Craigieburn
  • Deer Park
  • Delacombe
  • Derrimut
  • Echuca
  • Fairhaven
  • Geelong
  • Geelong West
  • Grovedale
  • Hampton Park
  • Hastings
  • Highton
  • Kalimna
  • Kangaroo Flat
  • Lakes Entrance
  • Leopold
  • Mernda
  • Mornington
  • Ocean Grove
  • Pakenham
  • Pearcedale
  • Rosebud
  • Sebastopol
  • Seymore
  • Somerville
  • Sunshine West
  • Tarneit
  • Torquay
  • Traralgon
  • Warrnambool
  • Waurn Ponds
  • West Wodonga
  • Wodonga
  • Kialla,
  • Narre Warren South
  • Myrtleford
  • Newport
  • Port Fairy
  • Sunbury
  • Wangaratta
  • Williamstown
  • Williamstown North
  • Woori Yallock
  • Bell Park
  • Cape Paterson
  • Diamond Creek
  • Doreen
  • Drysdale
  • Greenvale
  • Hamlyn Heights
  • Jan Juc
  • Lara
  • McCrae
  • Mildura
  • Norlane
  • Rosebud
  • Sale
  • Taylors Lakes
  • Torquay
  • Whittlesea
  • Wonthaggi
  • Yarra Glen
  • Acacia Ridge
  • Brown Plains
  • Eight Mile
  • Oxenford
  • Albany Creek
  • Ashgrove
  • Bald Hills
  • Ferny Hills
  • Robina
  • Burleigh Heads
  • Townsville
  • Alexandra Headland
  • Andergrove
  • Bargara
  • Bayview Heights
  • Beaconsfield
  • Bellara
  • Bentley Park
  • Blacks Beach
  • Brinsmead
  • Buderim
  • Bulimba
  • Burpengary
  • Burpengary East
  • Caboolture
  • Caboolture South
  • Cannonvale
  • Castaways Beach
  • Clifton Beach
  • Coolangatta
  • Coolum Beach
  • Cooroibah
  • Craiglie
  • Currimundi
  • Dolphin Heads
  • Earville
  • Edmonton
  • Eimeo
  • Forest Lake
  • Freshwater
  • Glenella
  • Griffin
  • Heathwood
  • Kawungan
  • Kewarra Beach
  • Lawnton
  • Meridan Plains
  • Monoora
  • Mooloolaba
  • Manunda
  • Marcoola
  • Marcus Beach
  • Maroochydore
  • Minyama
  • Mooroobool
  • Morayfield
  • Mount Coolum
  • Mount Pleasant
  • Mount Sheridan
  • Mountain Creek
  • Murrumba Downs
  • Newtown
  • Noosa Heads
  • Noosaville
  • Ormeau
  • Pacific Paradise
  • Pacific Pines
  • Parrearra
  • Peregian Beach
  • Port Douglas
  • Proserpine
  • Redlynch
  • Rothwell
  • Seventeen Mile Rocks
  • Stratford
  • Sunrise Beach
  • Sunshine Beach
  • Tewantin
  • Trinity Beach
  • Twin Waters
  • Upper Coomera
  • Urraween
  • Victoria Point
  • Warana
  • White Rock
  • Woree
  • Battery Hill
  • Bellbowrie
  • Bli Bli
  • Brassall
  • Brinsmead
  • Coomera
  • Darling Heights
  • Edmonton
  • Condon
  • Harristown
  • Maroochydore
  • Moggill
  • Newtown
  • Oakey
  • Palm Cove
  • Redland Bay
  • Sippy Downs
  • Smithfield
  • Springfield Lakes
  • Toowoomba City
  • Upper Coomera
  • Yorkeys Knob
  • Avoca
  • Biloela
  • Caboolture
  • Coolum Beach
  • Deception Bay
  • Frenchville
  • Goondiwindi
  • Lammermoor
  • Mango Hill
  • Narangba
  • Taranganba
  • Osborne
  • Elizabeth
  • Gepps Cross
  • Salisbury
  • Golden Grove
  • Andrews Farm
  • Ascot
  • Ascot Park
  • Balcatta
  • Edwardstown
  • Exeter
  • Glanville
  • Grange
  • Largs Bay
  • Munno Park West
  • New Port
  • Port Adelaide
  • Seaton
  • Semaphore
  • Tennyson
  • West Lakes
  • Woodville West
  • Clovelly Park
  • Craigmore
  • Findon
  • Mitchell Park
  • Morphett Vale
  • Rosewater
  • Woodville South
  • Davoren Park
  • Greenwith
  • Smithfield
  • Cannington
  • Double View
  • Girrawheen
  • Kingsley
  • Wanneroo
  • Canning Vale
  • Jandakot South
  • Balcatta
  • Balga
  • Bayswater
  • Beaconsfield
  • Beckenham
  • Belmont
  • Bentley
  • Bicton
  • Cannington
  • City Beach
  • Cloverdale
  • Coogee
  • East Cannington
  • East Fremantle
  • Fremantle
  • Gosnells
  • Hamilton Hill
  • Highgate
  • Hilton
  • Huntingdale
  • Karawara
  • Karrinyup
  • Kewdale
  • Maylands
  • Midland
  • Morley
  • Mount Lawley
  • Nollamara
  • North Fremantle
  • North Perth
  • Osborne Park
  • Palmyra
  • Redcliffe
  • Riverton
  • Rivervale
  • Rossmoyne
  • Samson
  • Scarborough
  • Shelley
  • South Fremantle
  • Southern River
  • Spearwood
  • St James
  • Stirling
  • Tuart Hill
  • Waikiki
  • Waterford
  • Wembley Downs
  • Westminster
  • Yokine
  • Armadale
  • Atwell
  • Bassendean
  • Bayswater
  • Beaconsfield
  • Cannington
  • Claremont
  • Forrestfield
  • Fremantle
  • Innaloo
  • Morley
  • Myaree
  • Piarra Waters
  • Port Kennedy
  • Rockingham
  • Safety Bay
  • Seville Grove
  • Shoalwater
  • Stirling
  • Waikiki
  • Wattle Grove
  • White Gum Valley
  • Willagee
  • Wilson
  • Dianella
  • Edgewater
  • Ferndale
  • Gosnells
  • Hamilton Hill
  • High Wycombe
  • Hillarys
  • Lynwood
  • Morley
  • Noranda
  • Padbury
  • Port Kennedy
  • Spearwood
  • Stratton
  • Swan View
  • Wanneroo
  • Willetton
  • Alice Springs
  • Araluen
  • Braitling
  • Ciccone
  • Desert Springs
  • East Side
  • Gillen
  • Ilpara
  • Larapinta
  • Ross
  • Sadadeen
  • The Gap

 

  • Camdale
  • Cooee
  • Devonport
  • Howrah
  • Legana
  • Ocean Vista
  • Park Grove
  • Paklands
  • Sandy Bay
  • Shorewell Park
  • Tranmere

 

  • Banks
  • Campbell
  • Conder
  • Dickson
  • Gordon
  • Hume
  • Lyneham
  • O’Connor
  • Reid
  • Turner

If you’re reading this article in or after February 2022, those ‘Check your address’ steps outlined in the previous section should also now offer an indication of whether your home is eligible for an FTTP upgrade.

FTTP vs HFC

NBN 250 and NBN 1000 plans are currently available to all FTTP homes and a select number of HFC homes, with NBN 250 being more widely available to HFC homes and fewer still able to access NBN 1000 plans. This means HFC homes won’t receive a free FTTP upgrade but the NBN Co plan now is to upgrade nearly all HFC homes to be able to tap into gigabit internet speeds.

By the middle of 2021, HFC users should be able to get NBN 250 plans, and most should be able to tap into gigabit plans by the end of 2023. No further on-premises work should be required for these HFC upgrades, which means you should be able to order an NBN 250 or NBN 1000 plan once the upgrade is complete.

Upgrade from FTTC to FTTP

If you’re living at a premises with a FTTC connection, there’s a good chance your home will be upgraded to an FTTP connection in the next couple of years for free. The only catch here is that you'll have to sign up for an NBN 250 plan or higher to trigger  the upgrade process.

If you don't want to do this or can't bear the idea of waiting on NBN Co to get around to upgrading your suburb on their time, you can also apply for an upgrade through the Technology Choice Program. This can costs thousands to tens of thousands of dollars, but process itself is fairly straightforward.

Upgrade from FTTB to FTTP

Unfortunately for those with a FTTB connection, NBN Co has yet to outline whether or when those with this particular connection type will be able to get an upgrade to FTTP.

For now, the only option is to get a quote through the NBN Technology Choice Program and then anywhere from thousands to tens of thousands of dollars to have your connection type upgraded.

Upgrade from HFC to FTTP

If you're currently rocking a HFC connection and keen to upgrade to FTTP, I've got good news and bad news.

The bad news is that there's not much to be done but wait for NBN Co get around to upgrading your suburb. The good news is that the company says that most HFC connections should be upgraded by the middle of 2022.

In contrast to those upgrading from FTTC connections, you also won't have to do anything to spark the upgrade process. You just sign up for a new plan and you should be good to go when it comes to accessing the fast download and upload speeds.

How to get FTTP installed

If your area isn’t set to receive an FTTP upgrade or you don’t like the idea of waiting until the end of 2023 to maybe have access to a free upgrade option, there’s another way to do it. But it’ll cost you. NBN Co has the Technology Choice Program, which is a fancy way of saying ‘check your eligibility and the costs involved to upgrade your home to FTTP’.

Normally, there are three options for requesting a quote: Individual Switch for an individual home, Group Switch for a number of premises , and Area Switch for an area. At the time of writing, the Group Switch and Area Switch options were unavailable on the Technology Choice Program website.

Here’s the steps to take if you want to get an FTTP quote for your home:

  1. Head to the Technology Choice Program website.
  2. Read through the relevant information headings under ‘What you need to know’.
  3. Ready to go? Click on ‘Get a quote and apply’.
  4. Click on the ‘Get a quote for a single premises’ bubble.
  5. Read through more information, then enter your address at the bottom of the page.
  6. Enter your given name, family name, email address and phone number.
  7. Tick the confirmation checkbox, then select ‘Generate quote’.

You’ll be emailed a quote outlining the cost to upgrade to FTTP.

How much does it cost to upgrade to FTTP?

This is one of those ‘how long is a piece of string?’-type questions that doesn’t have a straightforward answer.

If you follow the steps above, you’ll be emailed a quote almost straight away, but it’s only valid for 24 hours. You can request another quote later. Click on the ‘View your quote now’ link in the email to see your quote. This is where you want to be sitting down. Expect costs to range from thousands of dollars to tens of thousands of dollars. The quote prices also vary depending on when you do them. For instance, our FTTC test initially quoted a $9,898 FTTP upgrade fee but, at the time of writing this article, the cost was $8,572 (prices include GST).

Whatever the cost, if you’re okay to wear it and want to proceed, click on the ‘Submit an Individual Premises Switch application’ and follow the prompts to get the FTTP ball rolling.

Why are FTTP upgrades so expensive?

As you can see from the quote above, upgrading to FTTP ain’t cheap, even on an FTTC connection where the fibre runs to the kerbside telecommunications pit just outside the home. According to NBN Co, here’s what’s factored into the cost:

  • Proximity to existing NBN infrastructure
  • Distance between premises (where applicable)
  • Complexity of required construction
  • Original NBN technology vs FTTP
  • Remoteness of your home

NBN alternatives

If getting an fast and easy upgrade to FTTP is too expensive or otherwise impossible, then perhaps an NBN alternative like 5G or 4G home broadband might work as a viable option.

While these kinds of connectivity solutions do require decent coverage when it comes to Australia's mobile networks, they can provide speeds that are comparable or even faster than what you can expect from a FTTP upgrade connection. You can check out the widget below for a round up of popular NBN alternative internet options.

Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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