NBN Speed: What’s Good? Mbps, Download and Upload Speeds Explained

You've signed up to the NBN with the promise of speedier internet but how fast is NBN exactly?
  • Optus NBN

    Best ACCC score February

    4.5 out of 5 overall
    #1 on ACCC ranking (Nov)
    See plansRead review
  • Superloop NBN

    Fastest self-reported speeds

    3.5 out of 5 overall
    Fastest download and upload speeds
    See PlansRead review

Paying for premium NBN speed? Here’s how to tell if you’re getting what you’ve paid for.

The rollout of the NBN promised a faster, more reliable Australian internet infrastructure but many that made the switch have been decidedly disappointed with the results. As with any broadband technology, there’s a laundry list of reasons you might be experiencing broadband speeds slower than what you signed up for. And by virtue of the speed choices offered, many Australians have been left scratching their heads over which NBN speed tier they need and what their internet speed should be once they’ve flicked the switch on NBN. But what is a good NBN speed? And what average NBN speed should you expect on your particular plan?

Generally, if you are on an NBN Standard  Plus plan, you should be achieving at least 40 Mbps, and if you’re on a Premium plan, at least 85 Mbps.

Let’s take a deeper look into what makes a fast NBN connection.

Heads Up icon

The Working From Home Effect

Across the country, more Australians are working from home than ever before. Not only that, but many schools have shifted to online learning temporarily. This means more people at home, more often, doing more data and bandwidth-intensive tasks than usual. Whichever way you slice it, that’s going to have impact on your speeds and data consumption. The question is: will the NBN be able to handle the load? We don’t know the answer to that just yet but in the meantime, testing your home Internet speeds in times of peak usage will give you an idea of what your current plan offers. Not getting what you hoped for? Consider signing up for a faster Internet plan, or an NBN alternative, such as Home Wireless broadband or pocket WiFi dongle.

What are the fastest NBN Plans available?

Now that we’ve taken a look at the speeds you should be expecting at each tier, let’s take a look at the providers that are leading the race for the fastest NBN plans in Australia.

Fastest NBN 100 Plans

These are the fastest top-tier Premium NBN plans according to self-reported data from the providers.

What is a good NBN speed?

That depends on the speed tier you’ve selected. It’s rare you will hit the maximum potential speed for any NBN speed tier but if you’re paying for Premium and regularly hit 100 Mbps, we’d consider that a great NBN speed.

It’s more likely you will hit closer to the average of 85.6 Mbps during busy hours, which is still great but not quite as fast as your connection has the potential for. Each NBN speed tier has a maximum potential speed that looks pretty on paper but there many opposing forces that keep that maximum speed out of reach; the NBN technology used at your address, congestion on the network during busy hours and the available CVC at your POI all have an impact on your speed. Without these roadblocks in the way, your broadband could reach its maximum potential. This is why the ACCC has encouraged Australian ISPs to advertise their typical evening speeds for a more accurate figure.

If your speed test results are anywhere between the average and the maximum potential speed, let’s say 85 to 100 Mbps for Premium, you’re getting your money’s worth.

Here’s a rough guide to give you an idea of whether your current speed tier is delivering the goods. Run a speed test while connected to your home Wi-Fi and compare the results with the table below.

Expected NBN speed quality

If your NBN plan is delivering speeds within the Poor range, get in touch with your provider and work through some basic troubleshooting. If your speeds don’t improve, it might be time to consider another provider.

It’s possible your current provider hasn’t purchased enough CVC in your area’s POI, causing congestion on the network.

QualityPoor SpeedGood SpeedGreat Speed
NBN Standard0 – 15 Mbps15 – 22 Mbps22 – 25 Mbps
NBN Standard Plus0 – 30 Mbps35 – 40 Mbps40 – 50 Mbps
NBN Premium0 – 60 Mbps60 – 85 Mbps85 – 100 Mbps

Fastest NBN 50 Plans

If that’s a little too fast for your tastes (or just a little pricey), take a look at the top-performing providers for NBN 50 plans.

NBN speed jargon primer

With the introduction of the NBN, we’ve been forced to adopt an entirely new vocabulary of acronyms and technical jargon. Before we begin, let’s quickly explore some of the head-scratchers you’ll find in this article.

Mbps

Not to be confused with megabytes (which is used to measure file size), Mbps or “megabits per second” is the metric used to measure the speed of data transfers across the internet. This standard measurement is used by internet service providers across the world. More Mbps allows you to transfer more data at once, which gives you faster downloads and more bandwidth between multiple devices.

ISP

That one’s easy. ISP stands for Internet Service Provider. Your ISP is the company that supplies your broadband connection, such as Telstra or Optus.

Typical evening speed: The ACCC has tasked ISPs with selling speeds based on real-world averages. If a network advertises 100 Mbps but can’t deliver that on average, they could land in hot water with the ACCC. This is why you will see ISPs advertise “typical evening speeds” – a more realistic expectation of what to expect when signing up to a plan.

CVC/POI

When the NBN rolls out in a suburb, ISPs are required to purchase CVC or “connectivity virtual circuit” at that suburb’s POI or “Point of Interconnect”. CVC is essentially the bandwidth on the NBN that ISPs purchase to sell to you. The more CVC your provider purchases, the more homes it can connect in your suburb. ISPs estimate how many customers they will connect in a given area and purchase an equivalent amount CVC. If the provider underestimates the amount of CVC needed in your area, you may experience congested speeds.

How fast is NBN?

There are four NBN speed options broadband providers can sell:

  • Basic Evening Speed: Typically less than 15 Mbps in busy hours
  • Standard Evening Speed: Typically 15 Mbps minimum in busy hours
  • Standard Evening Plus Speed: Typically 30 Mbps minimum
  • Premium Evening Speed: Typically 60 Mbps minimum

As you can see from the list above, nbnco only advertises typical minimum speeds (to cover its butt if your NBN connection is slower than the average) but in reality, you can potentially reach much faster speeds on each tier:

  • Basic Evening Speed: Potential 12 Mbps
  • Standard Evening Speed: Potential 25 Mbps
  • Standard Evening Plus Speed: Potential 50 Mbps
  • Premium Evening Speed: Potential 100 Mbps

Then there’s the actual average speed delivered on each speed tier courtesy of ACCC’s broadband speed tracking program (updated November 2019):

  • Standard Evening Speed: 21.7 Mbps
  • Standard Evening Plus Speed: 41.8 Mbps
  • Premium Evening Speed: 83.9 Mbps

NBN speed tier comparison

NBN download speed

The ACCC captures real-world broadband performance data and reports those numbers to the public. We’ve used the ACCC’s broadband speed data for our averages above but it also tracks the performance of specific providers.

NBN download speeds vary between providers and are subject to change during busy hours. The ACCC reports a percentage for each provider that indicates how close on average ISPs get to delivering the maximum speed of its retail NBN plans.

For example, Optus delivers 87.6% of its maximum speeds during busy hours on average. If you’re signed up to a Premium 100 Optus plan, you could expect average evening speeds (7-11 PM) of around 80-88Mbps. Of course, this percentage is an average based on a (relatively) small sample size. Average download speeds will differ from house to house. Optus also self-reports its average evening speeds at 80Mpbs but there’s a fair bit of wiggle room depending on your connection type, your property and many other factors.

Average NBN evening speeds according to the ACCC (November 2019)

ProviderDownload (busy hours)Download (busiest hours)
TPG86.3%82.2%
Aussie Broadband84.2%80..5%
Exetel84.8%87.5%
Optus87.6%86.2%
iiNet82.6%86.0%
Telstra83.8%82.7%
MyRepublic84.0%82.8%
Dodo/iPrimus76.4%85.8%

So there’s your particular provider’s average performance to consider but there’s one more factor that impacts your speed: the type of NBN technology you have. There are three technology types tracked by the ACCC, Fibre to the Premises (FTTP), Fibre to the Node (FTTN) and Hybrid Fibre-Coaxial.

We won’t go into too much detail around the difference here. Basically, FTTP connects your home directly to the POI over an optical network, whereas FTTN runs fibre from the POI to the existing Distribution Area (DA) pillar in your street, with copper replacing fibre in the last leg from the DA to your home. Then there’s HFC or “hybrid fibre-coaxial” which is a legacy technology the nbnco purchased from Telstra.

When it comes down to it, FTTP is the fastest NBN type because fibre is delivered to your doorstep, whereas data delivered through FTTN has a copper hill to climb between the street and your house.

The type of NBN technology you are connected with will impact your download speeds. The figures below give you an idea of the type of speeds you can expect on each technology.

TechnologyFTTPFTTNHFC
Avg. % of max speed87.9%79.7%88.4%

NBN upload speed

Unless you upload a lot of photos or videos to the internet, or you’re planning on kicking off a lucrative career as a Twitch streamer, upload speed won’t be as important to you.

However, if you are one of the former, it could be the most important aspect of your NBN connection.

Each of the NBN tiers we’ve outlined above has a typical and average upload speed:

  • Basic Evening Speed: Up to 1 Mbps
  • Standard Evening Speed: Up to 5 Mbps
  • Standard Evening Plus Speed: Up to 20 Mbps
  • Premium Evening Speed: Up to 40 Mbps

Unfortunately, the ACCC doesn’t offer real-world upload speed averages for each speed tier as it does for downloads. But it does offer data on average provider performance for NBN upload speeds.

ProviderUpload (busy hours)
TPG87.8%
Aussie Broadband85.8%
Exetel87.5%
Optus86.2%
iiNet86.0%
Telstra82.7%
MyRepublic82.8%
Dodo/iPrimus80.5%

The best NBN plan for fast uploads

In November, TPG took the top spot for most consistent upload speeds in busy hours according to the ACCC. While the NBN 50 plan will give you perfectly reasonable uploads speeds around 20 Mbps, you will want faster uploads if you planning on uploading a fair amount of content to YouTube or live streaming video games.

TPG’s NBN SL bundle offers 40Mbps uploads and the results from the ACCC’s broadband tests suggest it delivers close to that on the regular.

Not your cup of tea? Take a look at our top picks for the best NBN plans available in Australia.

The most popular fast NBN plans

If none of the plans above are doing it for you, we’ve rounded up the most popular fast (NBN 100 plans) of the week below. This list is updated weekly.

Now that you know, here are your next steps.

Check out our top picks for the best NBN plans

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Looking to save? Check out our picks for cheap unlimited NBN

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