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Coles Mobile: Plans and prices

Nathan Lawrence
Apr 11, 2024
Icon Time To Read3 min read


Coles Mobile is a mobile provider that offers prepaid plans and SIM-only options. Whichever mobile plan type you go for, expect reasonably priced options with some decent perks. Here’s everything you need to know about Coles Mobile plans in Australia.

Coles Mobile quick facts

  • Coles Mobile operates on the Optus 4G mobile network, which has coverage for 98.5% of Australians.
  • There are multiple 28-day and 365-day prepaid plans from Coles Mobile, but there are also a couple of SIM-only plans to choose from.
  • Whether you choose SIM-only or prepaid, you get data rollover with Coles Mobile: 500GB for SIM-only plans and up to 50GB for prepaid plans.
  • All Coles Mobile plans include unlimited standard international calls to either 15 selected countries (prepaid), or 22 selected dialling destinations (SIM-only) plus text.

What are the different types of Coles Mobile plans?

Coles Mobile offers a mix of prepaid and SIM-only plans. Prepaid customers have a choice between 28-day or 365-day long-expiry prepaid plans. SIM-only users only have a couple of Coles Mobile plan options. Regardless of the plan type, all Coles Mobile plans come with unlimited standard talk and text in Australia.

Coles Mobile SIM-only plans and prices

Coles Mobile plans are targeted at everyday to heavy data users. If you need extra data, it costs $10 to add 3GB for five days.

For alternatives, here’s a daily updating list of popular SIM-only mobile plans from our comparison engine.

Coles Mobile prepaid plans and prices

Coles Mobile offers a mix of prepaid plans that either recharge every 28 days or every 365 days. If you need extra data, it costs $15 for a 3GB top-up, which expires after 30 days. Here are the 28-day prepaid plans from Coles Mobile.

And for comparison, below is a daily updating list of popular monthly prepaid plans from our database.

Here’s a look at the long-expiry 365-day prepaid plans from Coles Mobile.

Compare the Coles Mobile plans above with these popular long-expiry prepaid picks below.

What do you get with Coles Mobile plans?

Coles Mobile plan speeds

All Coles Mobile plans are offered on the Optus 4G mobile network, so don’t sign up for a plan if you’re after Optus 5G speeds. What you can expect is download speeds of up to 100Mbps in best-case scenarios. According to Opensignal data, expect average download speeds around 57.5Mbps and upload speeds of roughly 7.9Mbps.

Coles Mobile plan data

Coles Mobile’s two SIM-only plans have enough gigabytes for big-data users, which means comfortably more than 30GB of data per month. The 28-day prepaid plans are more targeted at everyday users, with comparatively lower data counts. Similarly, the Coles Mobile long-expiry prepaid plans are also geared towards those who only need between 10GB and 20GB per month.

Coles Mobile plan international calls

All Coles Mobile plans come with an international call allowance. For Coles Mobile prepaid users, that’s unlimited standard calls to 15 selected dialling destinations: Canada, mainland China, France, Hong Kong, India, Indonesia, Ireland, Japan, Malaysia, New Zealand, Singapore, South Korea, Thailand, United Kingdom and United States of America.

SIM-only customers get unlimited standard international talk and text to 22 selected dialling destinations, which includes those listed above, plus Bangladesh, Denmark, Germany, Greece, Spain, Sweden and Vietnam.

Coles Mobile deals

If there’s a Coles Mobile deal going today, you’ll find it below.

Coles Mobile plan features

Coles Mobile isn’t massive on perks, but there are some inclusions worth flagging, like the lack of contracts and upfront fees. We’ve already outlined the international call and text inclusions above, but Coles Mobile customers can also purchase an international roaming extras pack when travelling overseas.

While Coles Mobile doesn’t yet support eSIM—a digital replacement for physical SIM cards—the telco does offer WiFi calling for customers with compatible phones. It’s also great to see data rollover: 50GB for prepaid users and up to 500GB for Coles Mobile SIM-only customers.

Coles Mobile plan phones

You won’t find phones on the Coles Mobile website, but there are handsets available via Coles supermarkets. Fair warning: Coles sells several mobile phones, some of which are locked to the Telstra network. You’ll want a prepaid mobile phone that’s locked to the Optus network if you want to pair it with a Coles Mobile plan.

At the time of writing, there were several handset options locked to the Optus network:

  • Optus X Lite 4G
  • Optus X Start 2
  • Optus X Delight
  • Optus X Tap
  • Optus X Pro
  • Optus Realme C21
  • Optus Oppo A16s

Coles Mobile coverage map

Coles Mobile services are offered on the Optus 4G mobile network, which is available to 98.5% of Australians. The interactive map below offers a visual indication of Optus 4G coverage. Note that the Optus 3G network is being shut down in September 2024.

How to switch to Coles Mobile

Shifting from one mobile provider to Coles Mobile is a straightforward process. Here’s how to switch to Coles Mobile:

  1. Look at the list of Coles Mobile prepaid and SIM-only plans, then click the ‘Go to site’ button next to the one you like. If you see ‘Link not supplied’, go to the Coles Mobile website.
  2. On the Coles Mobile website, select ‘Prepaid’ or ‘Month to month’, then click on ‘More info’ beneath your preferred plan.
  3. Click on the ‘Add to cart’ or ‘Buy now’ button to confirm your plan purchase. You’ll need to create a username and password, then follow the checkout prompts to complete sign-up.

Coles Mobile SIM cards should be delivered within three to eight working days. SIM card activation should only take about 15 minutes but may take up to 48 hours.

Coles Mobile frequently asked questions

Whether you’re on a prepaid or SIM-only plan, Coles Mobile uses the Optus 4G network (no Optus 5G).
Use Coles Mobile overseas by purchasing an international roaming extras pack.
No, Optus doesn’t own Coles Mobile, but Coles Mobile does operate on the Optus 4G network.

Coles Mobile features breakdown

Coles Mobile plan features
Data rollover
50GB (prepaid), 500GB (SIM-only)
Auto prepaid recharge
Icon Yes  Dark
Data-free streaming
Icon No  Dark
Endless data
Icon No  Dark
Data sharing
Icon No  Dark
Rewards program
Icon No  Dark
$0 setup-fee plans
Icon Yes  Dark
International calls
Unlimited calls
International roaming
Add-on
Discounted mobile plan
Icon No  Dark
Phones available
Icon Yes  Dark
Entertainment bundle
Icon No  Dark
Exclusive content offers
Icon No  Dark
eSIM
Icon No  Dark
Coles Mobile networks
Mobile network
Optus
Population covered
98.5%
5G network access
Icon No  Dark
4G network access
Icon Yes  Dark
3G network access
Until September 2024
Coles Mobile customer service
Customer forum (or blog) Icon No  Dark
Crewed Twitter Icon No  Dark
Facebook page Icon Yes  Dark
Retail stores Icon Yes  Dark
Phone support Icon Yes  Dark
Usage-monitoring app Icon Yes  Dark
Chat service Icon Yes  Dark
Self-service online (FAQs) Icon Yes  Dark
Email or messaging form Icon No  Dark
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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