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Southern Phone mobile plans review

There’s not a lot in the way of perks, but Southern Phone has okay pricing for its SIM Only plans.

Southern Phone
3 out of 5 stars
3
  • pro
    Competitively priced cheapest plan
  • pro
    Good range of support options
  • con
    Not many features
Nathan Lawrence
Jul 30, 2021
bullet2 min read

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Southern Phone mobile features and perks

Not much of anything in terms of perks.

Southern Phone’s cheapest SIM Only plan doesn’t come with any perks of note. From the Medium plan upwards, though, the more you spend, the more international call credit you get: $50 for Medium, $300 for Large and $500 for X-Large. While where in the world you can call doesn’t appear to be limited, the call rates vary depending on the country.

While Southern Phone wasn’t offering senior discounts at the time of updating this review, the telco did offer a Swissvoice C50s mobile phone that’s built for senior users.

If you’re after a perky SIM Only provider, we’d recommend having a look at plans from Woolworths Mobile, Optus, Mate and Vodafone first.

Southern Phone mobile customer support and satisfaction

Okay support options with low reported customer satisfaction.

Southern Phone has a decent range of support options if you have questions. You can call Southern Phone on 13 14 64 or email them via the telco’s info@southernphone.net.au email address. Alternatively, you can get a reply within an hour via Facebook chat (about five minutes in my test) or on the Southern Phone website from either live chat or self-service support. There is a Southern Phone app for usage monitoring and the like, but the Android version hasn’t been updated since 16 July 2018 and recent reviews suggest it’s not a great app experience.

As for customer satisfaction, Southern Phone mobile has a 1.4 out of 5 rating on consumer-review website Product Review (down from 1.6 in January 2020) after close to 200 reviews. Most reviews have one star, with a breakdown of 1.8 for value for money, 1.4 for customer service and transparency, as well as 2.7 for local reception. Trustpilot only had five reviews for a score of 2.5 out of 5, but it’s worth noting that some of these reviews were in relation to Southern Phone’s NBN plans.

How to sign up for Southern Phone mobile plans

Click ‘Go’ on the Southern Phone mobile plan you like the look of below or head directly to the telco’s website to sign up for a plan. Once there, click the ‘Purchase Now’ button to confirm the plan then ‘Add to Cart’ on the next screen. Input your details and accept the terms to have a Southern Phone SIM card sent to your address.

Southern Phone plans

Below is an at-a-glance look at the four SIM Only plans on offer from Southern Phone.

Does Southern Phone have 5G?

At the time of writing, the only way to get 5G in Australia was via Telstra, Optus, Vodafone or Spintel (with Spintel being the only MVNO to sell 5G plans). Below is a daily updating list of popular 5G plans.

Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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