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Yomojo mobile plans review

Yomojo offers a great discount on family plan bundles and a way to monitor your kids' phones.

Yomojo
Yomojo
3.5 out of 5 stars
3.5
Network
Optus network (4G)
Mobile plan types
Prepaid
Price
From $14.90 (30 days)
Nathan Lawrence
Jan 23, 2020
Icon Time To Read3 min read

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Quick verdict
Yomojo sets itself apart from other prepaid providers by targeting families with a decent plan-bundle discount. Base prices aren’t particularly competitive, but Yomojo does have good reported customer satisfaction. Still, it’d be great to see long-term prepaid options and more competitive inclusions like 5G and eSIM support.
pro
Pros
pro Family-focused prepaid plans
pro Bundle discounts
pro Good reported customer satisfaction
con
Cons
con Base plan prices aren’t overly competitive
con No long-term prepaid plans
con No 5G or eSIM

Yomojo value for money

Yomojo’s better-priced plans are in the middle of the pack.

The more you pay with Yomojo, the better chance you have of competitive pricing. All of Yomojo’s mobile options are 30-day prepaid plans, which operate on the Optus 4G network (no 5G, sadly). Prices start at under $20 per month for under 10GB of data.

Yomojo’s first plan is one of the cheapest ways to get a decent amount of monthly data, unless you don’t mind paying more for, admittedly, extra data from the likes of Catch Connect, Exetel and Aldi Mobile. For comparison, below is a daily updating list of popular monthly prepaid plans with at least 6GB of data that don’t cost more than $20 per recharge.

Yomojo’s next cheapest plan has a step up in price and a leap in its data allowance.

Exetel offers cheaper pricing with less data and Lebara Mobile offers similar pricing and data (albeit on the Vodafone network), otherwise Yomojo is again the cheapest bet for an ongoing prepaid plan with a decent chunk of data for everyday use.

For not a whole lot more each recharge, you can get even more data with Yomojo’s next plan.

Yomojo is among the cheapest telcos again for around 40GB of data. For alternatives, there’s Aldi Mobile albeit with less base data.

Yomojo’s next prepaid plan costs a bit more for even more data.

Once again, Yomojo is among the cheapest ongoing prepaid plans for at least 50GB of data, beaten only by other providers offering time-limited bonus data (Aldi Mobile, Exetel, Superloop and Amaysim).

Yomojo’s priciest plan comes with enough data for prepaid users who like to have gigabytes to spare.

There’s better dollar-to-data value from Amaysim, Exetel and Aldi Mobile, but those plans are also propped up by time-limited bonus data, meaning Yomojo’s plan is still competitive.

Yomojo mobile coverage

Yomojo should be available to most Australians care of the Optus 4G network.

Like a bunch of other telcos in Australia, Yomojo sells its prepaid plans on the Optus mobile network. While the Optus network has up to 5G connectivity, Yomojo prepaid plans max out at 4G speeds.

Practically speaking, that means you can expect download speeds up to 100Mbps but only in the best conditions. Another perk is that 4G is available to more mobile phones and is accessible in more places than Optus 5G.

Yomojo mobile features and perks

Yomojo’s best perk is the family-bundle discount.

If you prefer your prepaid plan with a decent selection of perks, consider a plan from Telstra, Optus, Vodafone or Everyday (Woolworths) Mobile. Most other prepaid telcos are relatively light on plan features, and Yomojo is no exception.

The best Yomojo perk is targeted at families looking to bundle plans, which unlocks a max discount of 15%. In terms of other features, expect to pay extra for international call add-ons, plus international roaming is only accessible via PAYG credit.

Yomojo customer support and satisfaction

The main support pathways are covered, plus decent reported customer satisfaction.

While support experiences can vary between individuals, we like a telco that invests in multiple support pathways. The most support options come from telcos like TPG, Superloop, Amaysim, Vodafone, Telstra and Optus. For Yomojo, most pathways are covered: Facebook, online chat and email, online self-service, and usage-monitoring apps. Alternatively, call Yomojo for help on 1300 966 656.

In terms of reported customer satisfaction, we keep an eye on user reviews from sites like Google, Facebook, Trustpilot and Product Review. Overall, Yomojo has high reported customer satisfaction compared to other telcos.

icon-expertise

How we review mobile providers

All of the 30+ telcos we track in our comparison engine are appraised using the same schema, where each is awarded between 0.25 stars and up to 5 stars overall. This five-star system is also used for meaningful categories, which starts with all-important dollar-to-data value on a selection of plan options (where available).

The next step is to weigh up perks and extras, which starts with factors like network coverage and 5G availability, but also includes other meaningful inclusions, like endless data, unlimited international calls, and data rollover (among other perks). For support, we check for a range of available pathways, from forums and social media through to phone support and online chat.

Finally, we check a handful of user-review websites to see how customers rate their respective telcos, averaging out the scores when more than one option is available. All of this combines to paint a picture of telcos that may rank highly in one, some or all areas.

Read more about how we rate mobile providers.

Yomojo frequently asked questions

Yomojo is an Australian-owned company that offers mobile plans as well as home broadband and mobile broadband.
Yomojo doesn’t offer 5G for any of its prepaid plans, though users can access up to Optus 4G Plus speeds.
Yomojo prepaid mobile plans operate on the Optus mobile network, with speeds up to Optus 4G Plus available.
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Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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