iPrimus mobile plans review

If you’re after a big-data SIM Only plan with international inclusions, iPrimus mobile is worth a look.
iPrimus Logo
Overall Rating 3.5 out of 5

It may not offer cheap SIM Only plans, but iPrimus mobile does offer a decent chunk of data and some great international inclusions with its three plans.

iPrimus quick verdict

Like other NBN providers, iPrimus is first and foremost about internet but it also offers a few SIM Only plans that are built for those seeking a decent chunk of monthly data. While these iPrimus mobile plans are light on perks and there are cheaper competing plans, all three come with unlimited international text and at least 300 minutes of calls to 35 selected dialling destinations.

Pros

  • Great SIM Only plans for data lovers
  • International inclusions

Cons

  • Not many features
  • Less-than-stellar reported customer satisfaction

iPrimus value for money

Nothing for budget users, but plenty of data on the bigger SIM Only plans.

iPrimus is primarily renowned as an NBN provider, but it also offers three SIM Only mobile plans designed to cater to those after a fair chunk of monthly data. All iPrimus mobile plans are no-contract offerings that come with unlimited national talk and text alongside unlimited international text, as well as a monthly allocation of minutes for selected countries.

For starters, the iPrimus $40 Small SIM Only plan comes with 40GB of data and 300 minutes of chat to 35 selected dialling destinations.

This cheapest iPrimus mobile SIM Only plan isn’t particularly competitive with its dollars-to-data parity, beaten easily by Vodafone network MVNOs like iiNet and Internode, as well as Optus network MVNOs like Circles.Life, Spintel and Moose Mobile. Even Telstra network MVNO Belong has a cheaper plan with the same amount of data. The main reason you’d consider the iPrimus $40 Small SIM Only plan over any of its cheaper competitors is for theinternational call and text allowance.

Below is a daily updating list of popular SIM Only plans with at least 40GB of data.

The next iPrimus plan is the $50 Medium SIM Only offering, which comes with 70GB of data and 500 minutes of calls to 35 selected countries.

If you’re mainly interested in dollars-to-data value, Circles.Life, Spintel, Vodafone and Belong all offer plans with more data at a cheaper monthly price but, again, all of them except for Vodafone lack meaningful international call inclusions.

Below is a daily updating list of the most popular SIM Only plans with at least 70GB of data.

The final iPrimus plan is the $60 Large SIM Only offering, which comes with 100GB of data and 1,000 international minutes to 35 selected countries.

Circles.Life, Vodafone and Spintel are all ahead of iPrimus here for plans with at least 100GB of data and all of them are cheaper and/or with more monthly data. Of those three telcos, Vodafone offers better international call allowances than iPrimus for its plans around this price point.

Below is a daily updating list of popular SIM Only plans with at least 100GB of data.

iPrimus features and perks

An included international call allowance is the only noteworthy inclusion.

While prices start at a comparatively high $40 for its cheapest SIM Only plan, the noteworthy perk for iPrimus mobile plans is their international inclusions. All iPrimus mobile plans come with unlimited texts to international numbers as well as a certain number of minutes, ranging from 300 to 1,000, to 35 selected countries.

The 35 selected countries are as follows:

  • Bangladesh
  • Brunei
  • Canada
  • Chile
  • China
  • Denmark
  • Fiji
  • France
  • Germany
  • Greece
  • Hong Kong
  • Hungary
  • India
  • Indonesia
  • Republic of Ireland
  • Israel
  • Italy
  • Japan
  • South Korea
  • Macau
  • Malaysia
  • Netherlands
  • New Zealand
  • Philippines
  • Russia
  • Singapore
  • South Africa
  • Sri Lanka
  • Sweden< /li>
  • Taiwan
  • Thailand
  • Turkey
  • United Kingdom
  • United States of America
  • Vietnam

Outside of this, the only other features are you can pay $5 per gigabyte of extra data and, speaking of that amount, you can save $5 a month on iPrimus mobile plans if you’re also an iPrimus NBN customer.

iPrimus customer support and satisfaction

Great support options with lower-than-average reported customer satisfaction.

If you need support, there are several ways to get in touch with iPrimus. You can reach out on Twitter and Facebook for a reply, or head to their website for online chat. There’s also a usage-monitoring app, limited online self-service or you can call on 13 17 89.

In terms of reported customer satisfaction, at first glance, iPrimus is quite low with an average around two when considering user reviews across Product Review (2 out of five), Google (1.6 out of five) and Trustpilot (1.7 out of five). Admittedly, most of the content of these reviews tends to revolve around iPrimus as an NBN provider more so than a mobile telco, but it still puts iPrimus behind the likes of Felix, Mate and Moose Mobile.

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User-review trends

It’s worth noting that the majority of telco and provider user reviews on sites like Product Review, Google, Trustpilot and Facebook tend to skew negative. After all, it’s more common for people to go out of their way to express concerns with a product or service than use the same effort to say something positive.

While there are helpful insights to be found in some negative user reviews, it’s common these days for telcos and providers to offer no-contract plans, which is a great way to test the waters for a month before setting up an automated payment and putting up with a service that may not be up to scratch.

How to sign up for iPrimus mobile

Click the ‘Go’ button next to the iPrimus mobile plan you like the most or head directly to the mobile portion of the iPrimus website to pick a plan, then click on the ‘Buy Now’ button to confirm. Select whether you’d like to transfer an existing mobile number or get a new one, then fill out your personal details and payment information to complete the sign-up process.

iPrimus mobile plans

You can see all three iPrimus mobile SIM Only plans below.

Does iPrimus mobile have 5G?

At the time of writing this review, iPrimus mobile did not offer 5G plans via the Optus mobile network. Outside of Telstra, Optus and Vodafone, the only MVNO currently offering 5G mobile plans is Spintel.

Below is a daily updating list of the most popular 5G plans.

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