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Moose Mobile plans and prices

Nathan Lawrence
May 09, 2024
Icon Time To Read3 min read

Moose Mobile is a SIM-only provider in Australia that offers plans on the Optus network. The mobile provider has a history of offering long-duration promotional prices for new customers. Read on for everything you need to know about Moose Mobile.

Moose Mobile quick facts

  • Moose Mobile SIM-only plans operate on the Optus mobile network (including Optus 5G), which is available to 98.5% of Australians.
  • There are a handful of Moose Mobile SIM-only plans, which range from a little bit of data through to hundreds of gigabytes.
  • Moose Mobile plans are typically sold at a reduced price for longer promotional periods than the six-month norm.
  • All Moose Mobile SIM-only plans include a 200GB data bank.

What are the different types of Moose Mobile plans?

Moose Mobile sells a few SIM-only plans, all of which have no contracts, setup fees nor any cancellation fees. As is the norm, Moose Mobile SIM-only plans include unlimited standard talk and text in Australia.

Moose Mobile prepaid plans and prices

Moose Mobile plans range from average to competitive monthly fees, but that’s without factoring in the initial promotional pricing. There are excess data costs if you use more than your data cap, but they are pro-rata fees charged in kilobyte increments of a $9-per-gigabyte overarching excess cost.

Compare the Moose Mobile plans above with the popular SIM-only picks below.

What do you get with Moose Mobile plans?

Moose Mobile plan speeds

Moose Mobile SIM-only plans are offered on the Optus mobile network, which includes Optus 5G. The catch there is that almost every Moose Mobile plan has capped 100Mbps download speeds. Only the priciest Moose Mobile plan doesn’t have a disclaimer about capped Optus 5G speeds. According to Opensignal data, Moose Mobile customers can expect these average speeds: 57.9Mbps download and 7.7Mbps upload.

Moose Mobile plan data

Moose Mobile plans have different data caps: the more you spend, the more data you get. The three cheapest plans are okay for casual to moderate data needs. Moose Mobile’s two priciest plans come with at least 100GB of monthly data, which should be plenty for heavy users.

Moose Mobile plan international calls

All but one of Moose Mobile’s SIM-only plans don’t have any international call inclusions. You need to call Moose Mobile on 1300 566 673 to enable international calls, and the rates change based on where you’re calling. Any international call costs are added to your bill at the end of the month. The only exception is Moose Mobile’s priciest SIM-only plan, which comes with $400 of talk and text credit to anywhere in the world. At the time of writing, Moose Mobile had 230 international dialling destinations listed on its international call rates support page. It also costs 50 cents and 75 cents per SMS or MMS, respectively.

Moose Mobile deals

Moose Mobile is no stranger to promotional pricing, so you should be able to find a deal below.

Moose Mobile plan features

Moose Mobile plans aren’t typically overflowing with features. There is, however, a 200GB data bank for all Moose Mobile plans. Outside of WiFi calling, Moose Mobile is missing some features that other mobile providers offer, like eSIM, data sharing and mobile phones for sale.

If you travel overseas, you can enable international roaming via a $15 Zone 1 add-on. Zone 2 countries require a $200 credit prepayment for individually charged roaming costs. One of the better invisible inclusions is Moose Mobile’s reported customer satisfaction, with high scores on user-review websites Product Review and Trustpilot.

Moose Mobile coverage map

Moose Mobile SIM-only plans operate on the Optus network, which is available to 98.5% of Australians. All Moose Mobile plans support Optus 5G, which has coverage for around 1.2 million households. Use the interactive map below for a visual indication of Optus coverage around Australia. Note that Optus will be switching off its 3G network in September 2024.

How to switch to Moose Mobile

Shifting from another mobile provider to Moose Mobile is a straightforward process. Here’s how to switch to Moose Mobile:

  1. Pick the Moose Mobile SIM-only plan you want and click the ‘Go to site’ button next to the corresponding plan. If you see ‘Link not supplied’ instead of the button, go to the Moose Mobile website.
  2. On the Moose Mobile website, click the ‘Add to cart’ button beneath the plan you want to confirm selection, then click the ‘Checkout’ button.
  3. Optionally, tick the box to add $10 Express Post for your Moose Mobile SIM card, then click the ‘Checkout’ button.
  4. Enter your details and a password to create an account, then follow the prompts to complete sign-up.

If you’re transferring a number, it can take between four to 12 hours during business hours. Delivery times for SIM cards are either three to five business days for the free postage option or one to two business days for the $10 express choice. Once your SIM card arrives, activation time takes one to four hours between 9:00am and 5:00pm, Monday to Saturday.

Moose Mobile frequently asked questions

Is Moose Mobile owned by Optus?
No, while Moose Mobile operates on the Optus network, the mobile provider is owned by mobile and internet provider Swoop (as of July 2022).
What network does Moose Mobile use?
Moose Mobile SIM-only plans use the Optus mobile network, which includes 4G and 5G (and 3G until September 2024).
Does data roll over on Moose Mobile?
Yes, all Moose Mobile SIM-only plans come with a 200GB data bank, meaning you can roll over up to 200GB of data.

Moose Mobile features breakdown

Moose Mobile plan features
Data rollover
Auto prepaid recharge
Data-free streaming
Icon No  Dark
Endless data
Icon No  Dark
Data sharing
Icon No  Dark
Rewards program
Icon No  Dark
$0 setup-fee plans
Icon Yes  Dark
International calls
Call credit (one plan)
International roaming
Discounted mobile plan
Icon Yes  Dark
Phones available
Icon No  Dark
Entertainment bundle
Icon No  Dark
Exclusive content offers
Icon No  Dark
Icon No  Dark
Moose Mobile network
Mobile network
Population covered
5G network access
Icon Yes  Dark
4G network access
Icon Yes  Dark
3G network access
Until September 2024
Moose Mobile customer service
Customer forum (or blog)
Icon No  Dark
Crewed Twitter
Icon Yes  Dark
Facebook page
Icon Yes  Dark
Retail stores
Icon No  Dark
Phone support
Icon Yes  Dark
Usage-monitoring app
Icon Yes  Dark
Chat service
Icon No  Dark
Self-service online (FAQs)
Icon Yes  Dark
Email or messaging form
Icon Yes  Dark
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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