Moose Mobile is a SIM-only provider in Australia that offers plans on the Vodafone network. The mobile provider has a history of offering long-duration promotional prices for new customers. Read on for everything you need to know about Moose Mobile.
Moose Mobile plans and prices
Moose Mobile quick facts
- Moose Mobile SIM-only plans operate on the Vodafone mobile network (including Vodafone 5G), which is available to 99% of Australians.
- There are a handful of Moose Mobile SIM-only plans, which range from 30GB of data through to hundreds of gigabytes.
- Moose Mobile plans are typically sold at a reduced price for longer promotional periods than the six-month norm.
- All Moose Mobile SIM-only plans are eSIM compatible
What are the different types of Moose Mobile plans?
Moose Mobile sells a few SIM-only plans, all of which have no contracts, setup fees nor any cancellation fees. As is the norm, Moose Mobile SIM-only plans include unlimited standard talk and text in Australia.
Moose Mobile prepaid plans and prices
Moose Mobile plans range from average to competitive monthly fees, but that’s without factoring in the initial promotional pricing. There are excess data costs if you use more than your data cap, but they are pro-rata fees charged in kilobyte increments of a $9-per-gigabyte overarching excess cost.
Compare the Moose Mobile plan above with the popular SIM-only picks below.
What do you get with Moose Mobile plans?
Moose Mobile plan speeds
Moose Mobile SIM-only plans are offered on the Vodafone mobile network, which includes Vodafone 5G. All plans run on the 5G Vodafone network, except for the cheapest plan which runs on the 4G network. According to Opensignal data, Moose Mobile customers can expect these average speeds: 68.5Mbps download and 10.8Mbps upload.
Moose Mobile plan data
Moose Mobile plans have different data caps: the more you spend, the more data you get. The two cheapest plans are enough for moderate data needs. Moose Mobile’s two priciest plans come with at least 100GB of monthly data, which should be plenty for heavy users.
Moose Mobile plan international calls
All of Moose Mobile’s SIM-only plans don’t have any international call inclusions. You need to call Moose Mobile on 1300 566 673 to enable international calls, and the rates change based on where you’re calling. Any international call costs are added to your bill at the end of the month. At the time of writing, Moose Mobile had 230 international dialling destinations listed on its international call rates support page. It also costs 50 cents and 75 cents per SMS or MMS, respectively.
Moose Mobile plan features
Moose Mobile plans aren’t typically overflowing with features. There is, however, an eSIM compatibility for all Moose Mobile plans. Outside of WiFi calling, Moose Mobile is missing some features that other mobile providers offer, like data banking, data sharing and mobile phones for sale.
If you travel overseas, you can enable international roaming via a $15 Zone 1 add-on. Zone 2 countries require a $200 credit prepayment for individually charged roaming costs. One of the better invisible inclusions is Moose Mobile’s reported customer satisfaction, with high scores on user-review websites Product Review and Trustpilot.
Moose Mobile coverage map
Moose Mobile SIM-only plans operate on the Vodafone network, which is available to 99% of Australians. The 50GB and more Moose Mobile plans support Vodafone 5G, which has coverage for around 3400 sites across Australia. Use the interactive map below for a visual indication of Vodafone coverage around Australia.
How to switch to Moose Mobile
Shifting from another mobile provider to Moose Mobile is a straightforward process. Here’s how to switch to Moose Mobile:
- Pick the Moose Mobile SIM-only plan you want and click the ‘Go to site’ button next to the corresponding plan. If you see ‘Link not supplied’ instead of the button, go to the Moose Mobile website.
- On the Moose Mobile website, click the ‘Select plan’ button beneath the plan you want to confirm selection, then click the ‘Checkout’ button.
- Choose if you want an eSIM or a physical SIM.
- Enter your details and a password to create an account, then follow the prompts to complete sign-up.
If you’re transferring a number, it can take between four to 12 hours during business hours. Delivery times for physical SIM cards are either two to four business days with the free postage option. Once your SIM card arrives, activation time takes one to four hours between 9:00am and 5:00pm, Monday to Saturday.
Moose Mobile frequently asked questions
No, while Moose Mobile operates on the Vodafone network, the mobile provider is owned by mobile and internet provider Swoop (as of July 2022).
Moose Mobile SIM-only plans use the Vodafone mobile network, which includes 4G and 5G.
Not anymore, new Moose Mobile SIM-only plans don't include data banking anymore while old plans used to come with a 200GB data bank, meaning you could roll over up to 200GB of data.
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