What is WiFi calling?

WiFi not required to dial in for this answer.

March 21, 2022
3 min read

Smartphones are incredibly intelligent devices, hence the name, but they can also be incredibly temperamental when it comes to connectivity. Shifting between different network types can make calls drop, while buildings or even the home basement can become blackspots that make the task of making calls trickier.

Thankfully, WiFi calling can help with some of that.

man in denim jacket holding phone and coffee

What is WiFi calling?

Unlike other tech things, WiFi calling has an incredibly self-explanatory name: the feature lets you make and receive calls over WiFi instead of the mobile network. This means you’re effectively using your home internet connection for calls (NBN or otherwise), which can come in handy if you’re in an area with spotty reception.

Better yet, WiFi calling works with any WiFi network, including if you’re overseas (a good way to dodge data-roaming charges for making/receiving calls to/from Australia) at least for Telstra customers, but this feature isn’t available with providers like Vodafone. Aside from the extended-coverage perks, the right compatible device may also mean higher-quality calls, plus you can expect seamless call handover when shifting between mobile network and WiFi calls.

Best of all, WiFi calling doesn’t incur any extra costs, and it’s estimated to only use around 45MB of data per hour, so you shouldn’t need to factor it into your home internet data (especially if you have an unlimited-data NBN plan). Bear in mind that if you’re calling a landline number, you need to include the state-based area code to successfully connect with a WiFi call. Outside of that, as long as you are connected to WiFi, even if it’s a mobile WiFi hotspot, you can use WiFi calling under the right conditions.

Which telcos offer WiFi calls?

It used to be that WiFi calls were the exclusive domain of the network holders, meaning you either needed a Telstra, Optus or Vodafone plan to take advantage of the feature. That’s changed a bit in recent times with Boost Mobile offering the feature for its prepaid plans via the Telstra network. Similarly, Optus offers WiFi calling to its customers and the customers of the Optus MVNOs for SIM Only and Postpaid plans. The only exception to that no-Prepaid rule on the Optus network is Gomo, which offers WiFi calling for its Prepaid plans.

Vodafone is similar to Optus in that it only offers WiFi calling to its SIM Only and Postpaid customers, and not on Prepaid plans. Currently, none of the Vodafone MVNOs we track in our database offer WiFi calling.

What do I need to make a WiFi call?

There are three key requirements of WiFi calling: a telco that provides the feature, a compatible smartphone and a WiFi connection. The last of those three requirements is the easiest and simply requires you to connect to a local network with your phone. You don’t even need a fancy app to get it going.

Having a compatible smartphone is critical, though, so use the lists below as a guide, but reach out to your telco if you’re unsure about your own handset.

You’ll need one of the following handsets if you’re with Telstra:

  • Apple iPhone 6 or newer
  • Apple Watch 3 or newer
  • Samsung Galaxy S7 or newer
  • Samsung Galaxy Note 5 or newer
  • Google Pixel 2 or newer
  • LG G6 or newer

Optus has a more comprehensive list of supported handsets for WiFi calls:

Apple iPhone
Samsung
Other Android handsets
iPhone 13 Pro MaxSamsung Galaxy Fold2 5GGoogle Pixel 3
iPhone 13 ProSamsung Galaxy FoldGoogle Pixel 3XL
iPhone 13 miniSamsung Galaxy Z FlipGoogle Pixel 4
iPhone 13Samsung Galaxy Z Flip 5GGoogle Pixel 4 XL
iPhone 12 ProSamsung Galaxy Note10+Google Pixel 5
iPhone 12 Pro MaxSamsung Galaxy Note10+5GOppo Find X2 Lite
iPhone 12 MiniSamsung Galaxy S21 5GOppo Find X3 Pro
iPhone 11 ProSamsung Galaxy S21+ 5GOppo Find X3 Lite
iPhone 11 Pro MaxSamsung Galaxy S21 Ultra 5GOppo R11s
iPhone 11Samsung Galaxy S20 4GOppo R15 Pro
iPhone XSSamsung Galaxy S20 5GOppo AX5s
iPhone XS MaxSamsung Galaxy S20+ 5GOppo Reno Z
iPhone XRSamsung Galaxy S20 Ultra 5GOppo Reno 5G
iPhone XSamsung Galaxy S20 FEOppo Compass Pro
iPhone 8Samsung Galaxy S20 FE 5GOppo A53s
iPhone 8 PlusSamsung Galaxy Note 20 5GOppo A54
iPhone 7Samsung Galaxy Note 20 Ultra 5GLG G5
iPhone 7 PlusSamsung Galaxy S10HTC 10
iPhone 6Samsung Galaxy S10 5GHTC U11
iPhone 6 PlusSamsung Galaxy S10 PlusSony Xperia XZ Premium
iPhone 6sSamsung Galaxy S10eHuawei Vogue Dual SIM
iPhone 6s PlusSamsung Galaxy Note 9Huawei Elle Dual SIM
iPhone SESamsung Galaxy Note 8Huawei P30 Lite Dual SIM
Samsung Galaxy S9Nokia 3310
Samsung Galaxy S9 PlusRazer Phone 2
Samsung Galaxy Note 8Bullitt S61
Samsung Galaxy S8Bullitt B35
Samsung Galaxy S8 PlusBullitt S52
Samsung Galaxy S7realme C3
Samsung Galaxy S7 Edgerealme C21
Samsung Galaxy S6Motorola Moto G8 Power Lite
Samsung Galaxy S6 EdgeOptus X Delight
Samsung Galaxy S6 Edge PlusOptus X Tap
Samsung Galaxy Note 5
Samsung Galaxy J5 Pro
Samsung Galaxy Star
Samsung Galaxy Star 2
Samsung Galaxy J2 Pro
Samsung Galaxy A8
Samsung Galaxy Tab A 10.1
Samsung Galaxy Tab A 10.5
Samsung Galaxy Tab Se 10.5
Samsung Galaxy Tab S7
Samsung Galaxy Tab S7+ 5G
Samsung Galaxy Tab A7
Samsung Galaxy Tab Active3
Samsung Galaxy A30
Samsung Galaxy A50
Samsung Galaxy A51
Samsung Galaxy A52 5G
Samsung Galaxy A90
Samsung Galaxy A71 5G
Samsung Galaxy A11
Samsung Galaxy A12
Samsung Galaxy A21s
Samsung Galaxy Xcover Pro

Note that Optus has some disclaimers for its supported devices, such as needing iOS software version 10.3 (or later), Android phones need the latest Optus firmware installed, plus Android handsets should be purchased from Optus to be supported. You also want to sure your phone is enabled for 4G calls (or VoLTE calls), has up-to-date software, and has WiFi calling enabled.

Vodafone has an even bigger range of officially supported handsets for WiFi calling:

Apple iPhone
Samsung
Other Android handsets
iPhone 13Samsung Galaxy A11Alcatel 1S 2021
iPhone 13 miniSamsung Galaxy A12Alcatel 1B 2020
iPhone 13 ProSamsung Galaxy A20Alcatel 1V 2020
iPhone 13 Pro MaxSamsung Galaxy A22 5GAlcatel 3L 2020
iPhone 12Samsung Galaxy A30Alcatel 1 2019
iPhone 12 miniSamsung Galaxy A32 5GGoogle Pixel 6 5G
iPhone 12 ProSamsung Galaxy A5 2017Google Pixel 6 Pro 5G
iPhone 12 Pro MaxSamsung Galaxy A51Google Pixel 5 5G
iPhone SE 2020Samsung Galaxy A52 5GGoogle Pixel 4
iPhone 11Samsung Galaxy A52s 5GGoogle Pixel 4 XL
iPhone 11 ProSamsung Galaxy A70Google Pixel 4a
iPhone 11 Pro MaxSamsung Galaxy A71 5GGoogle Pixel 3
iPhone XSamsung Galaxy A8Google Pixel 3 XL
iPhone XRSamsung Galaxy FoldGoogle Pixel 3a
iPhone XSSamsung Galaxy J2 ProHTC U11 life
iPhone XS MaxSamsung Galaxy J5 ProHTC U Ultra
iPhone 8Samsung Galaxy Note5Huawei P30
iPhone 8 PlusSamsung Galaxy Note10Huawei P30 Pro
iPhone 7Samsung Galaxy Note10+Huawei Mate 20
iPhone 7 PlusSamsung Galaxy Note20Huawei Mate 20 Pro
iPhone SESamsung Galaxy Note20 5GHuawei Mate 10
iPhone 6Samsung Galaxy Note20 Ultra 5GLG Velvet 5G
iPhone 6 PlusSamsung Galaxy Note8LG K42
iPhone 6sSamsung Galaxy Note9Motorola Moto e7
iPhone 6s PlusSamsung Galaxy S10Motorola Moto e7 Power
Watch SE (GPS + Cellular)Samsung Galaxy S10+ Motorola Moto edge20 fusion 5G
Watch Series 3 (GPS + Cellular)Samsung Galaxy S10eMotorola Moto g 5G Plus
Watch Series 4 (GPS + Cellular)Samsung Galaxy S20Motorola Moto g8
Watch Series 5 (GPS + Cellular)Samsung Galaxy S20 5GMotorola Moto g10
Watch Series 6 (GPS + Cellular)Samsung Galaxy S20 FEMotorola Moto g50 5G
Watch Series 7 (GPS + Cellular)Samsung Galaxy S20 FE 5GNokia 1 Plus
Samsung Galaxy S20 Ultra 5GNokia 6
Samsung Galaxy S20+Nokia 8
Samsung Galaxy S20+ 5GNokia 2720 Flip
Samsung Galaxy S21 5GNokia C01 Plus
Samsung Galaxy S21 Ultra 5GOppo A16s
Samsung Galaxy S21+ 5GOppo A91
Samsung Galaxy S6Oppo AX5
Samsung Galaxy S6 EdgeOppo Find X2 Lite 5G
Samsung Galaxy S6 Edge+Oppo R15 Pro
Samsung Galaxy S7Oppo R17 Pro
Samsung Galaxy S7 EdgeOppo Reno Z
Samsung Galaxy S8TCL 20 Pro 5G
Samsung Galaxy S8+TCL 20 R 5G
Samsung Galaxy S9Vodafone Smart E9
Samsung Galaxy S9+Vodafone Smart N10
Samsung Galaxy Tab A 10.1
Samsung Galaxy Tab A 10.5 2018
Samsung Galaxy Tab A 8.0 2017
Samsung Galaxy Tab A7 2020
Samsung Galaxy Tab S4
Samsung Galaxy Tab S5e 10.5
Samsung Galaxy Tab S6 10.5
Samsung Galaxy Tab S7
Samsung Galaxy Tab S7 11.0
Samsung Galaxy Tab S7+5G
Samsung Galaxy Z Flip
Samsung Galaxy Z Flip3 5G
Samsung Galaxy Z Fold2 5G
Samsung Galaxy Z Fold3 5G

How do I enable WiFi calling on my phone?

For an iPhone, follow these steps to enable WiFi calling:

  • Go to settings
  • Select ‘Mobile’
  • Enable ‘WiFi calling’

The steps are slightly different for Android phones:

  • Open your Android phone’s calling app
  • Tap the three dots or ‘More’ option
  • Select ‘Settings’
  • Enable ‘WiFi calling’

Follow these steps again and disable ‘WiFi calling’ in the final step if you want to turn the feature off.

Plans that support WiFi calls

Below is a list of mobile plans that support WiFi calls from the eligible telcos in our comparison engine:

Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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