Aussie Broadband has a reputation for offering internet plans with great speeds and impressive customer support. While it also offers mobile plans, in terms of internet, Aussie Broadband is primarily known for its NBN fixed-line, Fixed Wireless NBN, mobile broadband and private fibre plans.
Aussie Broadband internet plans and prices
- Aussie Broadband is a rare NBN provider that sells plans on every major speed tier—NBN 12, NBN 25, NBN 50, NBN 100, NBN 250 and NBN 1000—plus custom NBN speed tiers.
- Outside of fixed-line NBN plans, Aussie Broadband also sells internet via NBN Fixed Wireless, postpaid mobile broadband and OptiComm fibre.
- Aussie Broadband has 100% Australia-based tech support with thousands of five-star customer reviews and award-winning service.
- Aussie Broadband offers Connectivity Virtual Circuit (CVC) transparency to its customers, helping better highlight network transparency, and is tracked by the ACCC.
What are the different types of Aussie Broadband internet plans?
Aussie Broadband sells a range of internet plans. Most Australians will be able to access Aussie Broadband internet plans for NBN fixed-line connections and mobile broadband. Those in regional or rural areas may have access to NBN Fixed Wireless internet plans from Aussie Broadband. Additionally, homes in areas serviced by OptiComm can also buy private fibre plans from Aussie Broadband.
Aussie Broadband offers the following main NBN fixed-line plans to homes in metropolitan areas connected via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) technologies:
Users can also opt for a custom NBN plan instead. This may include capped data at a cheaper price (most Aussie Broadband plans have unlimited data), business plans, or custom speed tiers like 75/20 or 250/100.
Aussie Broadband also offers a few NBN Fixed Wireless plans to eligible homes. Most of these plans are data-capped with one option for unlimited data.
Aussie Broadband sells a range of monthly mobile broadband plans. Prices range from cheap for a modest amount of data with 4G speeds to more expensive for hundreds of gigabytes per month with 5G speeds.
While most homes can connect to broadband internet via the NBN, Aussie Broadband also sells non-NBN fibre services via OptiComm. Here’s a list of the available OptiComm fibre plans for eligible homes:
- OptiComm 12/1
- OptiComm 25/10
- OptiComm 50/20
- OptiComm 75/20-
- OptiComm 100/20
- OptiComm 100/40
- OptiComm 250/25
- OptiComm 250/100
- OptiComm 1000/50
What do you get with Aussie Broadband internet plans?
What you get with an Aussie Broadband internet plan varies based on the type of internet and the plan you buy. Most Aussie Broadband NBN fixed-line and OptiComm fibre plans come with unlimited data. NBN Fixed Wireless plans, custom NBN fixed-line speed tiers and mobile broadband plans, though, typically have monthly data limits.
Aussie Broadband speeds can vary greatly based on the internet type and plan speed. Mobile broadband, for instance, uses the Optus mobile network, with plans separated between 4G and 5G offerings. According to Opensignal data, expect around 50Mbps to 80Mbps download speeds on average and between 7Mbps and 9Mbps for upload speeds on Aussie Broadband mobile broadband.
Typical evening download and upload speeds are more straightforward for Aussie Broadband’s NBN and OptiComm fibre plans:
- 12/1: 12Mbps download, 0.85MBps upload
- 25/5: 25Mbps download, 8Mbps upload
- NBN Fixed Wireless: 25Mbps download, 4Mbps upload (max 75/10Mbps speeds)
- 50/20: 50Mbps download, 17Mbps upload
- 100/20: 100Mbps download, 17Mbps upload
- 100/40: 100Mbps download, 34Mbps upload
- 250/25: 250Mbps download, 21Mbps upload
- 1000/50: 600Mbps download, 42Mbps upload
As one of the NBN providers tracked by the ACCC, there’s also quarterly updated information about other Aussie Broadband speed metrics. According to the data available at the time of writing, Aussie Broadband NBN plans offer fast download and upload speeds, speedy webpage loading times (under three seconds) and low latencies (under 11ms).
Aussie Broadband also lets users build their own plans, with choices between standard and non-standard speed tiers, as well as lower (cheaper) data allowances. By default, Aussie Broadband plans are bring-your-own (BYO) compatible modem offerings with the option for a pay-as-you-go (PAYG) home phone line. Alternatively, users can pay a monthly fee for calls to Australian local, national and mobile numbers or pay more for the same with included international credit.
International calls have different costs per minute and include the following destinations, some of which include both mobile and landline calling options: Argentina, Austria, Bangladesh, Belgium, Brazil, Brunei, Canada, Chile, China, Christmas Island, Colombia, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Fiji, Finland, France, Germany, Ghana, Gibraltar, Greece, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Japan, Lebanon, Luxembourg, Macau, Macedonia, Malaysia, Malta, Mauritius, Mexico, Netherlands, New Caledonia, New Zealand, Norway, Papua New Guinea, Paraguay, Philippines, Poland, Portugal, Romania, Russia, Samoa, Singapore, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Tonga, Turkey, Ukraine, United Arab Emirates, United Kingdom, United States of America, Vanuatu, Venezuela, Vietnam, Zambia.
Aussie Broadband plan features
Aussie Broadband plan features start with $0 setup fees and the flexibility to choose from popular mainstream plans or customise your own. Those seeking an entertainment package with their internet connection can bundle Fetch TV with an Aussie Broadband NBN plan. Fetch TV prices vary based on whether you choose a Fetch Mini 4K or Fetch Mighty set-top box, whether you need additional set-top boxes and/or the channel packs you add.
Additionally, users also have the option to add a SIM Only mobile plan. Prices vary based on the included data and whether the SIM Only plan supports up to 4G or up to 5G speeds. Like its mobile broadband plans, Aussie Broadband SIM Only plans support data sharing under the same account. More expensive Aussie Broadband SIM Only plans included international call credit.
For an extra monthly fee, residential Aussie Broadband users can also add a static IP address via the MyAussie web portal. Customers can also earn $50 of credit for successful referrals as part of the Aussie Broadband refer-a-friend program.
Aussie Broadband internet plan modems
If you have a compatible networking device, Aussie Broadband plans let users BYO modem to save money. Alternatively, Aussie Broadband lets you pay a flat fee (plus shipping) for either a NetComm NF20Mesh modem-router or Google Nest WiFi router. Both of these networking devices are mesh WiFi systems, meaning they’re built to seamlessly expand and share the internet wirelessly around the home. Mesh WiFi systems are particularly useful for large homes or those prone to WiFi black spots.
The cheapest option is for the NetComm NF20Mesh starter unit but you can also pay more to add a satellite or two for extra WiFi coverage. It’s a dual-band WiFi 6 with up to 2400Mbps wireless speeds, one USB 3.0 port and four gigabit Ethernet ports for compatible wired devices.
In terms of configuration options, it’s a similar story for the Google Nest WiFi. There’s a cheaper one, which includes a router and a single WiFi point, but the pricier option comes with a router and two WiFi Points. The Google Nest WiFi is a dual-band WiFi 5 mesh router with 2200Mbps of shared wireless speeds and dual gigabit Ethernet ports per WiFi point.
Because the NetComm NF20Mesh is a mesh modem-router, it supports home phone functionality and is compatible with all NBN technology types. As a mesh router, the Google Nest WiFi is natively compatible with most NBN technologies except for FTTB and FTTN homes (unless you’re connecting the Goole Nest WiFi to a compatible modem-router).
Aussie Broadband coverage map
While there isn’t a coverage map for Aussie Broadband NBN fixed-line, NBN Fixed Wireless or OptiComm fibre availability, you can input your address on the relevant Aussie Broadband plans page to find out which services are available at your home. For those after mobile broadband, Aussie Broadband operates on the Optus mobile network. The Optus 3G and 4G networks have a combined coverage reach of 98.5% of Australians. Optus 5G is available to more than 830,000 households. Use the interactive map below for an idea of Aussie mobile broadband coverage in relevant Optus 4G and 5G areas. Note that Optus is shutting down its 3G network from September 2024.
How to switch to Aussie Broadband
Switching internet providers in Australia is typically as easy as signing up for a plan with a new one. Whether you’re shifting NBN, mobile broadband or OptiComm fibre with Aussie Broadband, follow these basic steps:
- Find the Aussie Broadband plan that works best for your internet needs and click on the corresponding ‘Go to Site’ button (where available).
- On the Aussie Broadband website, choose the ‘Select plan’ button to confirm your selection.
- Optionally, add a NetComm NF20Mesh modem-router or Google Nest WiFi router (for NBN and OptiComm plans).
- Optionally, add a monthly add-on home phone plan for national phone calls or national calls plus some international credit.
- Optionally, add an Aussie Broadband SIM Only mobile phone plan.
- Click ‘Add to cart’ and follow the prompts to complete your order.
For mobile broadband plans, expect to receive your Aussie Broadband SIM card within one to three business days. Visit the Aussie Broadband activation portal within 30 days to activate your mobile broadband plan.
Aussie Broadband internet frequently asked questions
Aussie Broadband internet features breakdown
Aussie Broadband plan features
|Auto prepaid recharge
|$0 setup-fee plans
|PAYG, call add-ons
|Discounted international calls
|Discounted mobile plan
|Fetch TV add-on
|Exclusive content offers
Aussie Broadband connections
|NBN fixed-line plans
|NBN Fixed Wireless plans
|NBN satellite plans
|Mobile broadband plans
|Home wireless plans
|5G network access
|4G network access
|3G network access
Aussie Broadband customer service
|Customer forum (or blog)
|Self-service online (FAQs)