Mate internet plans and prices

Mate is an Australian mobile and internet provider that offers a selection of the most popular NBN speed tiers for most homes in Australia. Outside of NBN plans, Mate also sells a range of SIM-only mobile plans.

Read on for everything you need to know about Mate NBN plans.

• Mate is a 100% Australian-owned telco started by identical twins Mark and David Fazio alongside their business partner Jonathan Dundovic.
• Those who live in fixed-line and Fixed Wireless NBN homes are eligible to sign up for Mate NBN plans.
• Mate offers award-winning Australia-based customer service.
• If you want to try before you (fully) buy, Mate offers a one-month money-back guarantee.

Mate connects homes in Australia to NBN plans via fixed-line and Fixed Wireless NBN technologies, which effectively means most homes nationwide.

You’re able to connect to a Mate NBN fixed-line plan if you’re in a home connected to the NBN via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) technologies. Mate has a reputation for occasional discounted pricing for new sign-ups, otherwise typical plan prices are comparatively competitive.

For comparison, here’s a snapshot of popular fixed-line NBN plans from our database.

Mate also offers a single Fixed Wireless plan for homes in eligible areas. Typical pricing for this Mate Fixed Wireless NBN plan is comparatively cheap.

Compare the Mate Fixed Wireless NBN plan above with popular picks from our comparison engine.

All Mate NBN plans include unlimited data. Download and upload speeds vary based on whether you’re on a fixed-line or Fixed Wireless NBN plan, and the plan speed tier. Mate’s Fixed Wireless plan has max theoretical speeds of 75Mbps download and 10Mbps upload, but Mate says you can expect up to 60Mbps download. Here are the typical evening speeds for Mate’s fixed-line NBN plans:

• Mate NBN 25/10: 25Mbps download, 10Mbps upload
• Mate NBN 50/20: 48Mbps download, 19Mbps upload
• Mate NBN 100/20: 95Mbps download, 19Mbps upload
• Mate NBN 100/40: 95Mbps download, 36Mbps upload
• Mate NBN 250/25: 202Mbps download, 23Mbps upload

If you’re keen on a Mate internet deal today, you’ll find any available ones below.

Whichever Mate NBN plan you choose, expect $0 sign-up fees and no contracts. One of Mate’s big bragging points is award-winning Australia-based customer service, so reach out via phone, social media, online chat or email if you have any questions. Mate also offers discounted bundle deals if you want to combo an NBN plan with a Mate mobile plan or an internet plan with a home phone.

The home phone service includes unlimited calls to Australian home and mobile numbers. Mate also has a referral scheme wherein successful sign-ups equate to a $50 discount for the referrer. You can also check more detailed Mate performance metrics via the ACCC’s Broadband Performance Data program.

Mate lets new sign-ups save money by using a BYO NBN-compatible router or modem-router. Optionally, you can also buy a TP-Link VX230v from Mate. This dual-band modem-router offers 1800Mbps of wireless speeds alongside three gigabit Ethernet ports and a single USB 2.0 port. If you go for a home phone bundle, the VX230v is also VoIP compatible.

Transferring from one NBN provider to a Mate internet plan is a straightforward process. Here’s how to switch to Mate NBN:

1. Select the Mate NBN plan you like most and click the ‘Go to site’ button next to it. If you see ‘Link not supplied’, head to the Mate website.
2. On the Mate NBN plans page, enter your address to confirm plan eligibility.
3. Optionally, select a mobile or home phone package, then click on the NBN plan you want to confirm selection.
4. Click on the ‘sign-up now’ button, then follow the prompts to complete sign-up. Select to add a modem-router to your plan if you’d like a preconfigured one.

During sign-up, Mate lets you choose to delay connection, which is handy if you’re moving to a new home.