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Mate internet plans and prices

Nathan Lawrence
Jun 26, 2024
Icon Time To Read3 min read

Mate is an Australian mobile and internet provider that offers a selection of the most popular NBN speed tiers for most homes in Australia. Outside of NBN plans, Mate also sells a range of SIM-only mobile plans.

Read on for everything you need to know about Mate NBN plans.

Mate NBN fast facts

  • Mate is a 100% Australian-owned telco started by identical twins Mark and David Fazio alongside their business partner Jonathan Dundovic.
  • Those who live in fixed-line and Fixed Wireless NBN homes are eligible to sign up for Mate NBN plans.
  • Mate offers award-winning Australia-based customer service.
  • If you want to try before you (fully) buy, Mate offers a one-month money-back guarantee.

What are the different types of Mate internet plans?

Mate connects homes in Australia to NBN plans via fixed-line and Fixed Wireless NBN technologies, which effectively means most homes nationwide.

Mate fixed-line NBN plans and prices

You’re able to connect to a Mate NBN fixed-line plan if you’re in a home connected to the NBN via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) technologies. Mate has a reputation for occasional discounted pricing for new sign-ups, otherwise typical plan prices are comparatively competitive.

For comparison, here’s a snapshot of popular fixed-line NBN plans from our database.

Mate Fixed Wireless NBN plans and prices

Mate also offers a single Fixed Wireless plan for homes in eligible areas. Typical pricing for this Mate Fixed Wireless NBN plan is comparatively cheap.

Compare the Mate Fixed Wireless NBN plan above with popular picks from our comparison engine.

What do you get with Mate NBN plans?

All Mate NBN plans include unlimited data. Download and upload speeds vary based on whether you’re on a fixed-line or Fixed Wireless NBN plan, and the plan speed tier. Mate’s Fixed Wireless plan has max theoretical speeds of 75Mbps download and 10Mbps upload, but Mate says you can expect up to 60Mbps download. Here are the typical evening speeds for Mate’s fixed-line NBN plans:

  • Mate NBN 25/10: 25Mbps download, 10Mbps upload
  • Mate NBN 50/20: 48Mbps download, 19Mbps upload
  • Mate NBN 100/20: 95Mbps download, 19Mbps upload
  • Mate NBN 100/40: 95Mbps download, 36Mbps upload
  • Mate NBN 250/25: 202Mbps download, 23Mbps upload

Mate internet deals

If you’re keen on a Mate internet deal today, you’ll find any available ones below.

Mate NBN plan features

Whichever Mate NBN plan you choose, expect $0 sign-up fees and no contracts. One of Mate’s big bragging points is award-winning Australia-based customer service, so reach out via phone, social media, online chat or email if you have any questions. Mate also offers discounted bundle deals if you want to combo an NBN plan with a Mate mobile plan or an internet plan with a home phone.

The home phone service includes unlimited calls to Australian home and mobile numbers. Mate also has a referral scheme wherein successful sign-ups equate to a $50 discount for the referrer. You can also check more detailed Mate performance metrics via the ACCC’s Broadband Performance Data program.

Mate internet plan modems

Mate lets new sign-ups save money by using a BYO NBN-compatible router or modem-router. Optionally, you can also buy a TP-Link VX230v from Mate. This dual-band modem-router offers 1800Mbps of wireless speeds alongside three gigabit Ethernet ports and a single USB 2.0 port. If you go for a home phone bundle, the VX230v is also VoIP compatible.

How to switch to Mate NBN

Transferring from one NBN provider to a Mate internet plan is a straightforward process. Here’s how to switch to Mate NBN:

  1. Select the Mate NBN plan you like most and click the ‘Go to site’ button next to it. If you see ‘Link not supplied’, head to the Mate website.
  2. On the Mate NBN plans page, enter your address to confirm plan eligibility.
  3. Optionally, select a mobile or home phone package, then click on the NBN plan you want to confirm selection.
  4. Click on the ‘sign-up now’ button, then follow the prompts to complete sign-up. Select to add a modem-router to your plan if you’d like a preconfigured one.

During sign-up, Mate lets you choose to delay connection, which is handy if you’re moving to a new home.

Mate internet frequently asked questions

Who does Mate internet use?

For home internet, Mate uses NBN to connect eligible homes via fixed-line and Fixed Wireless technologies.

Is Mate an Australian company?

Yes, Mate is a 100% Australian-owned company.

Can I use my Telstra modem with Mate?

Mate says that most Telstra NBN-compatible modems should work with a Mate NBN plan, as long as they’re not locked to Telstra.

Mate NBN features breakdown

Mate internet plan features
Data rollover
N/A
Auto prepaid recharge
N/A
Data-free streaming
Icon No  Dark
Rewards program
Icon No  Dark
BYO modem
Icon Yes  Dark
Included modem
Icon No  Dark
Purchasable modem
Icon Yes  Dark
$0 setup-fee plans
Icon Yes  Dark
Home phone
Bundle
Discounted international calls
Icon No  Dark
Discounted mobile plan
Icon Yes  Dark
Entertainment bundle
Icon No  Dark
Exclusive content offers
Icon No  Dark
ACCC tracked
Icon No  Dark
CVC transparency
Icon No  Dark
Mate internet connections
NBN fixed-line plans
Icon Yes  Dark
NBN Fixed Wireless plans
Icon Yes  Dark
NBN satellite plans
Icon No  Dark
Mobile broadband plans
Icon No  Dark
Home wireless plans
Icon No  Dark
Fibre plans
Icon No  Dark
Cable plans
Icon No  Dark
Mobile network
N/A
Population covered
N/A
5G network access
N/A
4G network access
N/A
Mate internet customer service
Customer forum (or blog) Icon No  Dark
Crewed Twitter Icon Yes  Dark
Facebook page Icon Yes  Dark
Retail stores Icon No  Dark
Phone support Icon Yes  Dark
Usage-monitoring app Icon No  Dark
Chat service Icon Yes  Dark
Self-service online (FAQs) Icon Yes  Dark
Email or messaging form Icon Yes  Dark
Nathan Lawrence
Written by
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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