How to cancel Disney+

We've made splitting with Disney buttery smooth.

November 18, 2019
2 min read

How to cancel Disney+

  1. Head to www.disneyplus.com
  2. Log in with your Disney Plus username and password
  3. Click on the Profile icon
  4. Select Account from the drop down
  5. Select Billing Details
  6. Select Cancel Subscription
  7. To cancel Disney Plus, click Complete Cancellation
Disney Plus

Even though Disney+ in still a relatively fresh streaming service to the market, you might be already looking for that cancellation button. That’s okay. Whatever your reason for cancelling, Disney+ is, thankfully, one of those subscription services that doesn’t require a stack of clicks to move away from it. It's even simpler than downloading Disney+ titles for offline viewing.

Below is a list of the handful of manual cancellation steps to follow in a computer browser (or you can tap the equivalent options on a compatible touchscreen device) to quickly cancel Disney+, no matter what country you’re in.

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Step 1: Login

Login to Disney+ with your username and password through a compatible browser.

Step 2: Profile management

Hover your mouse cursor over ‘Profile’ in the top right corner.

Step 3: Go to account settings

Click on ‘Account’ from the drop-down menu options.

Step 4: Go to Billing Settings

Click on ‘Billing details’ under ‘Subscription’.

Step 5: Click Cancel Subscription

Click on ‘Cancel Subscription’.

Alternatively, you can follow this link, which should take you straight to the cancellation page once you enter your login details. You should receive an email on your nominated account that confirms the cancellation of your account.

It’s worth noting that the cancellation applies after the current billing or trial (if relevant) period. This means if you pay for a month and cancel immediately, your cancellation goes into effect after that month expires. The screen associated with Step 5 above will tell you your next billing date, which is when the cancellation will occur.

Also, if you’ve ordered Disney+ via a third-party provider (e.g. the App Store or Google Play), you can follow the same steps above until you reach the ‘Billing details’ page. Then follow the relevant blue hyperlink to the specific third-party service to cancel your Disney+ subscription.

What if I want back in?

If you cancel before your 7-day free trial is up, Disney+ will still have your account on billing details on record. Resuming your subscription will be as simple as logging back in with your Disney+ account email address and password and confirming your billing details.

If you want to entirely scrub your account details from the Disney Plus service, that can be done too, but you will need to get in touch with the Disney Plus customer support team  over the phone or live chat between 8am and 12am seven days a week.

Want to try something else?

Take a look at the table below for a comprehensive comparison of streaming services in Australia.
Service
More info
Rating
Monthly price
Max. Video Resolution
# of streams
Available deal
4.5 out of 5 stars
4.5
$10.99 - $19.99 4K 4
4 out of 5 stars
4
$7.994K6
4 out of 5 stars
4
$11.99 4K 4
3.8 out of 5 stars
3.75
$6.99 HD 1
3.5 out of 5 stars
3.5
$6.99HD1
3.5 out of 5 stars
3.5
$8.99HD3
3 out of 5 stars
3
$8.99 HD5
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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