Jeenee Mobile review

Jeenee Mobile has been acquired by amaysim. Speaking with Reviews.org, Jeenee Mobile has confirmed that this means the Make A Difference Program, Disability, Seniors and Kids plans have all been retired.

We've spoken both telcos about the acquistion and what it means for new and existing customers here. Essentially, there's no immediate change for existing Jeenee Mobile customers but, short-term, amaysim will be slimming down Jeenee's selection of plans and investigating how it will match and exceed the value offered to Jeenee's Make A Difference, Disability and Seniors plan customers.

While we wait for further details, it's obvious that now's not the right time to sign up with Jeenee Mobile. We've removed the telco's plans from this page in the interim.

We'll keep our review page live while it's still relevant to new and existing Jeenee customers but we'll update it accordingly as more information is released.

If you're looking for a provider similar to Jeenee Mobile, these are the most popular plans on the Optus network this week.

Original articles follows...

Jeenee Mobile made a name for itself in a crowded MVNO market with its strong SIM-only offerings (some of the best on the Optus 4G network) and its Make A Difference system, a program developed to deliver connectivity and technology to folks living with disability. At the time of writing, Jeenee Mobile’s Make A Difference program, Seniors Plans and NDIS eligible plans don’t seem to be live on the telco’s website (we’ve reached out for clarification) but you can still nab some outstanding data deals on month-to-month and 12-month contracts.

Here’s how Jeenee Mobile plans stack up against the massive MVNO market.

There are no two ways about it: If you’re looking for buckets of Optus 4G data at the cheapest price possible, you ain’t never had a friend like Jeenee Mobile. Like most MVNOs, there aren’t many unique perks or plan features that stand out (which can sometimes justify the higher price of Optus plans) but it’s still a good option for people who need cheap data and lots of it.

Normally, we’d count Jeenee Mobile’s social responsibility work and its Make A Difference campaign towards the overall score of this review but as we’ve mentioned, those plans and programs seem to have been removed from the site at the time of writing.

With most providers, the basic rule of thumb is this: the more you spend, the better value you get from your plan. While there are a few exceptions to the rule, that’s definitely the case with Jeenee. The more you spend, and the longer you contract for, the higher the data-per-dollar value is.

The best value plan on Jeenee Mobile is the $42.90 Pennywise SIM on a 12-month contract. It gets you 82GB of monthly data, unlimited calls and text to standard Australian numbers, $500 of international call value (calls are charged by the minute according to the list of rates over on Jeenee’s website).

With that said, Optus is currently doing big data at a much more reasonable price than its MVNOs. So much so that there’s almost no competition. The $59 Optus Choice plan will get you 100GB per month, unlimited calls and texts to Australian numbers, 2GB of roaming data, unlimited calls and text to 35 countries and extra perks, such as 12 months of Apple Music and Optus Sport access at no extra cost.

If 82GB is way more data than you need and you want to keep it under $30 per month, you could opt for the $29.90 Pennywise plan, which gives you 30GB per month on a 12-month contract or 15GB per month on a month-to-month plan.

Whether you opt for a month-to-month or 12-month contract, Jeenee’s cheapest plan will cost you $9.90 per month. On a month-to-month arrangement, you will get 1GB per month to use and on a 12-month contract, you will get 1.2GB per month. 200MB of additional monthly data won’t sway many people to sign up for 12 months so our recommendation is to stick to month-to-month.

As an Optus MVNO, Jeenee Mobile gets access to the full Optus 4G network (unlike a lot of Telstra MVNOs that only access a portion). In theory, that means you should get the same level of access and reception as any other Optus user.

Though the recent decision from Optus to prioritise premium plans over everything else during network congestion brings that claim into question.

Congestion questions aside, Jeenee Mobile customers should receive the exact same geographical coverage as Optus mobile users. Here’s a map of Optus 4G/Jeenee Mobile coverage.

Yes, it does. Jeenee Mobile’s mobile broadband offering is a decent option if you’re looking for more data use on the go. For example, Jeenee currently provides 250GB per month at $59.90 per month on a 12-month contract or $74.90 on a month-to-month arrangement.

At the time of writing, that’s the most affordable mobile broadband plan with the most amount of data.

However, with Optus 5G slowly rolling out across Australia, it might not be the best time to sign up for 12 months with an Optus 4G MVNO. Optus itself is already selling 5G Home Internet plans with unlimited data at $70 per month.

In addition to that, you can currently sign up to an Optus wireless plan with 200GB of data for $65 per month.

Unfortunately, Jeene Mobile doesn’t offer any live chat or email customer supports options on its website or app. If you do need to get in touch with Jeenee Mobile, we’d recommend getting in touch with Jeenee Mobile customer care over the phone on 1300 054 631.

The Jeenee Mobile customer care centre is open Monday to Friday between 9am and 5pm and doesn’t open on public holidays.

Unfortunately, you have to call Jeenee Mobile on the number supplied above if you wish to cancel your account. With that said, if you’re outside of your contracted period or you signed up to a month-to-month plan, you don’t need to cancel your plan at all. You simply need to select a new provider and ask them to port your number from Jeenee Mobile (you will also need the account number from your bill).

If you are thinking about moving on from Jeenee Mobile, here are some more popular plans from Optus and its MVNOs.