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iiNet business NBN plans review
iiNet has a lot of plans based on two core speed offerings, which have competitive pricing and decent perks.
It’s a shame that the flexibility doesn’t carry over to iiNet offering other NBN plans, most notably an NBN 25 option for small businesses and beyond-NBN 100 alternatives for bigger businesses, plus the upfront fees run against the grain. Still, there are some great included perks, specifically a static IP address and priority support, alongside some optional add-ons that are also worth considering.
iiNet business NBN plans value for money
Out of all of the business NBN plans in our comparison engine, iiNet is one of the rare providers that offers data-limited plans. If you’re looking to save $10 a month on your NBN bill, you can either opt for the iiNet Business NBN 50 Essentials plan or the speedier iiNet Business NBN 100 Essentials plan, both of which come with 300GB of data.
Given the $10 monthly price difference to step up to unlimited data, though, there’s not much point opting for these plans unless your business really doesn’t use a lot of data. All of iiNet’s other business NBN plans come with unlimited data, and either have a $10 upfront fee if you want a modem on a 24-month contract or attract a $79.95 setup fee if you opt for a month-to-month version of the plan (with a BYO modem). Given that month-to-month and unlimited data plans are more prevalent in the business NBN space, let’s use those iiNet business NBN plans as a point of comparison.
The first iiNet business internet plan, then, is the iiNet Business NBN 50 Value offering, which costs $79.99 a month (with a $79.95 upfront fee) for 50Mbps business-hours download speeds.
Upfront fee notwithstanding, this $79.99 monthly fee is a competitive price for a business NBN plan with a BYO modem and PAYG phone service. Aussie Broadband and Optus edge out a win with their respective $79-per-month NBN 50 plans, while More Telecom is nine cents cheaper per month for its equivalent plan.
For comparison, below is a daily updating list of popular business NBN 50 plans with unlimited data and no contract.
If you’d like the same iiNet NBN business plan with a landline phone service, consider the Business NBN 50 Ultimate plan, which costs $89.99 per month (with a $79.95 upfront fee) for the same 50Mbps typical business-hours download speeds.
In terms of the business NBN plans in our comparison engine, this iiNet plan is the cheapest way to bundle a landline phone service with unlimited calls to standard Australian landline and mobile numbers. The only other contender is the TPG NBN 50 XXL Business Bundle, which is $10 more expensive per month (with a $129.95 upfront fee), albeit this TPG plan does come with a modem.
Next up for iiNet NBN business plans is the provider’s Business NBN 100 Value offering. This iiNet business NBN plan costs $109.99 per month (with a $79.95 upfront fee) and comes with 91Mbps typical business-hours download speeds.
For NBN Fast plans, iiNet isn’t as competitively priced as its NBN Standard plans. Optus, Aussie Broadband, Vodafone, More Telecom and Exetel all have cheaper plans. On top of this, Optus, Aussie Broadband, More and Exetel all advertise faster download speeds, too. We’d advise looking at the Optus Internet Everyday Fast – NBN or Aussie Broadband Business NBN 100/40 plan at this price point.
For comparison, below is a daily updating list of popular business NBN 100 plans with no contract and unlimited data.
If you’d prefer an iiNet business NBN alternative that comes with unlimited calls to Australian mobiles and landlines, consider the iiNet Business NBN 100 Ultimate plan, which has the same 91Mbps typical business-hours download speeds and cost $119.99 per month (with a $79.95 upfront fee).
TPG returns to compete with this iiNet plan, arguably with better value. Outside of a steeper upfront $129.95 fee, the TPG NBN 100 XXL Business Bundle includes unlimited calls to Australian mobile and landline numbers, plus it has an NBN modem, all for the same $119.99 monthly fee.
The other thing to note is sometimes the NBN technology type that services your business address may impact your potential to reach the advertised speeds. Telstra, for instance, estimates expected download and upload speeds to your inputted business address prior to sign-up, whereas iiNet confirms Fibre-to-the-Building, Fibre-to-the-Curb and Fibre-to-the-Node speeds, but only once a connection is active.
iiNet business NBN features and perks
Regardless of the iiNet business internet plan you sign up for, there are two big features that are great business perks. The first is a static IP address, which offers more straightforward pathways to virtual private network (VPN) connections, server hosting, remote access configurations and more reliable communication (compared to dynamic IP addresses). And the other big positive is priority tech support from a dedicated team.
All iiNet business NBN plans also include contract flexibility, so you can switch between plans at any time, as well as 20 mailboxes, which can be handy if you haven’t set up your own email accounts already. The other iiNet business NBN perks depend on the type of plan you’re signed up to.
Those businesses comfortable with a 24-month contract have a cheaper initial $10 fee to cover the cost of sending out the TP-Link VR1600v modem-router. Outside of this, while most iiNet NBN plans come with a PAYG phone line, the ‘Ultimate’ versions of iiNet’s business NBN plans come with unlimited calls to Australian mobiles and landlines. For $10 extra per month, you can also add a business VoIP international call pack, which includes unlimited calls to landlines from the top 20 international dialling destinations:
- United Kingdom
- South Africa
- Hong Kong
- New Zealand
- South Korea
- United States of America
iiNet also offers a VoIP business phone for $29.95 a month extra, which includes unlimited standard calls to Australian numbers (including mobile).
iiNet business NBN customer support
Outside of a lack of physical brick-and-mortar stores, which is something that only a handful of providers offer these days, iiNet offers support via dedicated business channels. You can call iiNet on 13 86 89 between 8:00am and 9:00pm Monday to Friday AEST or on weekends and public holidays between 9:00am and 5.30pm AEST. Alternatively, email the email@example.com address for assistance.
If your business support need isn’t as pressing, you can take advantage of self-paced support on the iiNet website, chat with someone online, or jump onto Twitter or Facebook if you’d prefer a reply there.
iiNet NBN business plans
Below is a list of all of iiNet’s NBN business plans.
How to sign up for iiNet NBN business plans
Click ‘Go’ next to the iiNet business NBN plan you like the look of above to be taken directly to the iiNet website. Enter your address at the top of the page to check availability, then select whether you’re an existing customer, confirm your desired contract length and note whether you need a modem. Confirm the NBN speed you want then the plan specifics, as well as other add-ons like international calls and/or a business phone. Click on ‘Sign up now’ and follow the prompts to complete the process.