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Belong internet plans and prices

Nathan Lawrence
Feb 16, 2024
Icon Time To Read4 min read

For those in the know, Belong is a Telstra-owned brand that offers discounted mobile and internet plans. On the internet front, Belong offers competitive pricing for a few key NBN fixed-line plans as well as postpaid mobile broadband plans.

Belong internet fast facts
  • Belong is a budget brand owned by Telstra, which offers NBN fixed-line plans on the major speed tiers, including NBN 50 (the most popular one).
  • Users can also access internet plans from Belong via a handful of postpaid mobile plans, which use the 3G, 4G and 5G Telstra networks.
  • Belong uses a simplified plan structure with configuration and management handled online.
  • Save money with a bring-your-own (BYO) compatible modem or purchase a preconfigured Belong modem at checkout.

What are the different types of Belong internet plans?

Belong sells internet plans across two technology types: NBN fixed-line and mobile broadband. NBN fixed-line connections are available to most metropolitan homes in Australia. Belong’s mobile broadband plans operate on the Telstra wholesale network, which means they’re available to most Australians.

Belong NBN fixed-line internet plans

Most homes in metropolitan areas can access Belong’s NBN fixed-line plans, specifically those connected via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) technologies. Belong offers NBN 25/5, NBN 50/20 and NBN 100/20 plans for these homes.

Belong mobile broadband plans

Belong also sells a small selection of mobile broadband plans on the Telstra wholesale network. Mobile broadband plans start competitively priced with a reasonable amount of data, then reach up to hundreds of gigabytes if you spend more. Mobile broadband plans are compatible with any data-only device that has a SIM slot: namely, certain model tablets, laptops or WiFi dongles. You can also use a mobile phone but it won’t have cellular calls or SMS. Note that Belong details additional requirements for compatible mobile broadband devices:

  • 3G: 850MHz band
  • 4G: 700MHz and 1800MHz bands
  • 5G: 3.6GHz band (plus 5G compatibility)

What do you get with Belong internet plans?

Belong NBN fixed-line plans are relatively feature-light, but they all include unlimited data. Save money by using a BYO compatible modem or purchase one from Belong when you sign up. Note that Belong doesn’t offer any home phone service with its NBN internet plans. Here are the typical evening speeds you can expect with a Belong NBN fixed-line plan (between 7:00pm and 11:00pm nightly):

  • NBN 25/5: 25Mbps download, 4Mbps upload
  • NBN 50/20: 48Mbps download, 17Mbps upload
  • NBN 100/20: 95Mbps download, 17Mbps upload

Note that Belong says actual speeds for FTTC, FTTB and FTTN homes are confirmed after connection (and they may be slower). If you input your address on the Belong website, you should see an overall download and upload speed estimate relative to your NBN connection technology.

If you’re after a Belong mobile broadband plan, all of them have data and speed caps. Belong’s cheaper mobile broadband plans are capped at 150Mbps download speed, while its priciest option has up to 250Mbps download speeds on 5G and up to 180Mbps on 4G.

Belong internet deals

If there’s a Belong internet deal today, you’ll find it listed below. This may include specific Belong NBN plans or mobile broadband plans.

Belong plan features

Whether you choose a Belong NBN or mobile broadband plan, there are some crossover features. For starters, that’s straightforward online account management with a Telstra-owned company that’s 100% carbon neutral. Belong plans also have $0 activation fees and no contracts.

New Belong NBN customers also receive a Belong SIM card with $80 credit. Belong mobile broadband plans also include data gifting. You need to have at least 1.3GB of data to send 1GB data blocks to an active Belong customer. Gift data via the Belong app. Note that international roaming is only compatible with Belong mobile plans and not mobile broadband ones.

Belong internet plan modems

If you’re comfortable with the router or modem-router you’re currently using, save some money by signing up for a BYO-modem Belong NBN plan. If you’d like a preconfigured alternative, consider adding the Belong modem. This is a rebranded Technicolor DWA0122 modem-router, which should work with all NBN technology types.

Belong says the DWA0122 is built for plug-and-play configuration. It has dual-band 2.4GHz and 5GHz WiFi 5 bands with four gigabit Ethernet ports for wired connections to local devices and a single USB 2.0 port. Belong doesn’t sell any modem dongles for its mobile broadband plans, so be sure to bring a SIM-compatible device.

Belong coverage map

Belong NBN plans should be available to any home in metropolitan areas, specifically those with FTTP, HFC, FTTC, FTTB or FTTN technologies. Visit the NBN Co website and enter your address if you’d like to know your home’s NBN technology. Anywhere with 3G, 4G or 5G coverage from the Telstra wholesale network should work with Belong mobile broadband plans. Collectively, that’s 98.8% of the Australian population. If you’d like an idea of Belong’s mobile broadband coverage, use the interactive map below. Note that Telstra is planning on ending 3G network services in June 2024.

How to switch to Belong internet

If you want to switch to a Belong NBN plan from another provider, it’s a straightforward process. Follow these steps to switch to a Belong NBN plan:

  1. Pick the Belong NBN plan that’s the best fit for your home and click the ‘Go to Site’ button (if available).
  2. On the Belong website, enter your address to confirm NBN plan availability, then select the plan you’d like to go with.
  3. Choose between the default BYO modem option or select the ‘Yes, I need a modem’ option, then click ‘Next’.
  4. Enter your first name, last name, date of birth, email address and a password to create a Belong account. Follow the steps to complete the Belong NBN plan sign-up process.

Follow these steps for a Belong mobile broadband plan:

  1. Select the Belong mobile broadband plan that’s best for your BYO device needs by choosing the corresponding ‘Go to Site’ button (if available).
  2. On the Belong website, select the ‘Order data SIM’ option to confirm your mobile broadband plan.
  3. Create a Belong user account by inputting your first and last name, date of birth, email address and a password. Select ‘Create account’ then follow the prompts.
  4. Belong estimates that your mobile broadband SIM should be with you within two to four days. Alternatively, get a Belong SIM card from a participating retailer.
  5. Insert the Belong SIM card, then you should be able to use mobile data within 10 minutes.

Belong internet frequently asked questions

Yes, Belong internet (NBN and mobile broadband) and mobile services are owned by Telstra because the company is owned by Telstra.
For home internet, Belong uses the NBN to connect homes to broadband services. For mobile broadband, Belong uses the Telstra wholesale network.
Yes, in most side-by-side comparisons Belong has slower potential download speeds than Telstra for NBN and mobile broadband plans.

Belong internet features breakdown

Belong plan features
Data rolloverx
Auto prepaid rechargex
Data-free streamingx
Rewards programx
BYO modem
Included modemx
Purchasable modem
$0 setup-fee plans
Home phonex
Discounted international callsx
Discounted mobile plan
Entertainment bundlex
Exclusive content offersx
ACCC trackedx
CVC transparencyx
Belong connections
NBN fixed-line plans
NBN Fixed Wireless plansx
NBN satellite plansx
Mobile broadband plans
Home wireless plansx
Fibre plansx
Cable plansx
Mobile networkTelstra wholesale
Population covered98.8%
5G network access
4G network access
3G network access
Belong customer service
Customer forum (or blog)x
Crewed Twitter
Facebook page
Retail storesx
Phone support
Usage-monitoring app
Chat servicex
Self-service online (FAQs)
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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