Best customer support

Aussie Broadband
Price:
4 out of 5 stars
4
Speed:
5 out of 5 stars
5
Support:
4 out of 5 stars
4
Plans start from
$79/mth

Best price

Dodo
Price:
5 out of 5 stars
5
Speed:
4 out of 5 stars
4
Support:
4 out of 5 stars
4
Plans start from
$59/mth
incl. $21/mth discount for 6 months

Best speeds

Exetel
Price:
4 out of 5 stars
4
Speed:
5 out of 5 stars
5
Support:
4 out of 5 stars
4
Plans start from
$60.99/mth
incl. $18/mth discount for 6 months

Dodo

Lowest prices
Price:
5 out of 5 stars
5
Speed:
4 out of 5 stars
4
Support:
4 out of 5 stars
4

This month Dodo has the best price on NBN 50 plans in our database. Both the NBN 50 and NBN 100 plans both have a $21/mth discount for the first six months, making the NBN 50 plan $59, and the NBN 100 plan $64 per month.

After the discount period these plans revert to their usual price, but they are contract-free so you can alway cancel and chase the next deal.

Here are Dodo's range of NBN plans:

And here are how they compare to other providers we gave 5 star price ratings too.

Aussie Broadband

Best customer support
Price:
4 out of 5 stars
4
Speed:
5 out of 5 stars
5
Support:
4 out of 5 stars
4

Aussie Broadband is one of the most highly rated ISPs in Australia, with a 4.5-star average score across every user-review platform in Australia. Aussie Broadband is also the most transparent provider about its practice, providing up-to-date information on CVC and POIs in your area (giving customers a more honest estimate of potential speeds). You pay slightly more for Aussie's service, but it's worth every cent.

Here are Aussie's range of NBN plans. For brevity we've only included unlimited data options, but you can click through a browse the limited data options if you're looking for a cheaper option.

And here are other providers that stack up well in the support category:

Exetel

Best speeds
Price:
4 out of 5 stars
4
Speed:
5 out of 5 stars
5
Support:
4 out of 5 stars
4

Overall Exetel has consistently fast speeds regardless of which speed tier you go for. Between NBN 25 and 100 you'll get 100% of the plans max speeds at peak hours, and evening speeds of 220Mbps and 400Mbps on NBN 250 and NBN 500 plans.

Here is Exetel's range of NBN plans:

And here is how it compares to other high-speed telcos in our database:

How we review NBN providers

For the NBN providers we track in our comparison engine, we use a schema to comparatively rank them all in terms of key metrics: price, speed, features, support and user-reported satisfaction. Price and speed are ranked relative to the NBN plan prices and speeds available from the NBN providers in our database.

For speed expectations, the trend is towards parity between max potential download speeds and an NBN provider’s self-reported typical evening download speeds for NBN 12 (12Mbps), NBN 25 (25Mbps) and NBN 50 (50Mbps) plans. Faster NBN speed tiers tend to offer below-parity speeds, but faster is still preferred.Finally, we scour user-review websites to find satisfaction scores for customers of NBN providers to paint a better picture of their reputations.

Read more about how we rate NBN providers.