DIRECTV NOW Review

DIRECTV’s streaming video service is definitely a work in progress, but it might interest those who are eager to cut the cord.

DIRECTV NOW
DIRECTV’s streaming video service is definitely a work in progress, but it might interest those who are eager to cut the cord.
Overall Rating3.5 out of 5
Channels:
60-120+
Price:
$35-$88/mo
Contract Terms:
None

BOTTOM LINE: DIRECTV NOW wants to be the best of both worlds for traditional TV and streaming video, but it ends up tripping over its own feet. It’s buggy and clunky, and it doesn’t work as expected. However, despite its flaws, DIRECTV NOW does have potential. It’s way cheaper than satellite DIRECTV, and we’re hoping updates will squash many of the bugs we came across.

PROS

  • Cheaper than cable or satellite TV
  • Live channels, news, and sports
  • HBO or Cinemax for $5 a month

CONS

  • Commercials on live TV
  • No DVR to record live TV
  • Limited availability for local channels

DIRECTV NOW channels, plans, and pricing

It’s easy to get started and cheaper than cable or satellite TV.

DIRECTV NOW Channels and Pricing
The DIRECTV NOW plan names make no sense, but choosing a plan is easier than we thought it would be.
PlanPriceChannelsDetails
Live a Little$35/mo. 60+7-day Trial
Just Right$50/mo. 80+7-day Trial
Go Big$60/mo. 100+7-day Trial
Gotta Have It!$70/mo. 120+7-day Trial
Info box icon Info box icon

What is DIRECTV NOW?

What is DIRECTV NOW?

DIRECTV NOW is a standalone internet TV streaming service. All you need to watch DIRECTV NOW is an internet connection and a compatible device (PC, iPhone, tablet, streaming media player, etc.). There’s also no contract or extra fees.

DIRECTV NOW has four plans, and they only differ in pricing and channels. The cheapest plan has 60+ live channels, and to our surprise, there are plenty of channels we would actually watch: AMC, Cartoon Network, Comedy Central, ESPN, FX, Hallmark Channel, TNT, USA, and more. Typically, cheaper TV plans have bare-bones channel selection, but DIRECTV NOW’s isn’t bad at all.

The other three DIRECTV NOW plans add more channels at higher prices.

DIRECTV NOW plan selection screen

The DIRECTV NOW plan selection screen is clear and simple. Compared to DIRECTV satellite plans, deciding on a DIRECTV NOW plan is a million times easier—you only need to decide on channels and pricing (see screenshot below). DIRECTV satellite service tacks on price increases, hidden fees, and additional equipment; DIRECTV NOW doesn’t bother with any of that. We have to give kudos to DIRECTV NOW for making the decision process easy.

Little pin Little pin

Keep in mind

Keep in mind

DIRECTV NOW doesn’t carry CBS, and you can’t watch local NBC channels on streaming devices (Apple TV, Amazon Fire TV, etc.). If you can’t stand to be without local channels, you can always snag an HD TV antenna for pretty cheap.

If you want to see every single channel in each plan, use the DIRECTV NOW channel comparison. It’s not nearly as user friendly as the plan selection screen, but it lists all 120+ channels and which plans have them. The channel comparison is also the only place where we could find out which channels have video on demand (VOD) or live programming.

DIRECTV NOW video review

Watch our video review below or read on to get our take on the new streaming service.

The DIRECTV NOW experience

It doesn’t work like it should, and commercials are hard to avoid.

DIRECTV NOW’s setup is quick and simple. In under five minutes, we were signed up and watching Nicolas Cage in Con Air. With DIRECTV NOW, it felt like we were watching DIRECTV’s traditional satellite TV service but without the signup and setup hassle. DIRECTV NOW’s interface is somewhat similar to the satellite service, and navigation is pretty intuitive. However, the more time we spent with DIRECTV NOW, the more apparent its flaws became.

DIRECTV NOW interface

DIRECTV NOW does some things we simply don’t understand. For example, when pausing a movie or show, you’d think pressing play would resume the movie or show. Nope. Pressing the pause button will freeze the screen, but when you press play, it skips forward to what’s live. We found this out the hard way and ended up missing some of our movie. If resuming a show after pausing is not an option, why make the pause button available? It’s baffling.

To be fair, we later found out some on-demand shows and movies don’t have this problem, but it’s not easy to tell beforehand when the pause feature is available. For instance, when we started watching 21 Jump Street, we got the following screen:

DIRECTV NOW interface

Notice the screen says “fast forward, rewind and/or pause” may not be available. So even after starting a movie, you can’t be sure if you’re okay to pause it. In our opinion, it’s a bigger negative to be unsure if a feature works than to not have it at all.

Does it have commercials? We can’t tell.

Another issue is that it’s hard to tell which movies or shows have commercials and which don’t. The exception is live TV, which will always have commercials. There’s no DVR with DIRECTV NOW, so there’s no way to record a live show and watch it later without commercials. The odd thing is, you can’t tell which on-demand shows or movies will have commercials throughout before you start watching them. For example, we added HBO for $5 a month, but when we went to the on-demand movies screen, we couldn’t tell which movies were HBO and which weren’t (see below).

Directv now on demand interface

This matters because HBO doesn’t broadcast commercials. When we put on Fast & Furious 6, we assumed it was a movie included in the HBO plan. We knew it wasn’t when the following commercial popped up:

Directv Now commercial screen

We were hit with commercials before the movie even started. Not cool! It was enough for us to skip out on Vin Diesel’s antics this time around.

After trying out on-demand movies, we thought we’d try on-demand TV shows, but the experience wasn’t any better. For example, we wanted to catch up on ABC’s The Bachelor. We noticed the new episode icon on the DIRECTV NOW home screen (see below) and selected it. It didn’t go well.

the bachelor on directv now

Instead of getting our reality romance fix, we got the following error message:

directv now error screen

The error message says The Bachelor is not part of our plan, but we’re pretty sure it is (we were using the Go Big plan). We double-checked, and sure enough, ABC should be in our plan. We’re not die-hard Bachelor fans, so we weren’t too upset to miss out on the latest episode. However, we don’t expect others to be so forgiving.

Even after spending hours with DIRECTV NOW, we kept finding some surprising bugs. When we tried searching for the ABC network, nothing came up. When we tried to check out the show Big Fan with Andy Richter, there were no episodes to select.

no episodes on directv now

We only noticed the show because it appeared on our home screen. It raises this question: why is a show with no available episodes being promoted on the home screen? Again and again, we’re left scratching heads as to why DIRECTV NOW doesn’t work like it should.

Though the bugs are hard to get past, there are some things we liked about DIRECTV NOW.

A free Apple TV? Yes, please.

DIRECTV NOW does do some things better than PlayStation Vue and Sling TV. If you prepay for the first three months of service, you get a free Apple TV ($149 value). If you prepay for the first month of service, you get a free Amazon Fire Stick ($39.99 value). Those are awesome promotions, but we have no idea how long they will last. You can also add HBO to any DIRECTV NOW plan for $5 a month, which is cheaper than the standalone price for HBO NOW ($14.99 a month). The free streaming-device promotion and HBO for $5 a month are two big positives for DIRECTV NOW.

Though we already talked channel selection, we haven’t mentioned DIRECTV NOW has more channels than PlayStation Vue or Sling TV. To compare, DIRECTV NOW has over 120 channels total, whereas Sling TV has 45 and PlayStation Vue has 90. More doesn’t always mean better—some channels just aren’t worth your time—but DIRECTV NOW’s cheapest plan has more than 60 channels. Sling TV’s cheapest plan only has 20 channels, and PlayStation Vue’s cheapest plan has 45 channels. If channels per dollar matters most, DIRECTV NOW offers more value than others.

The takeaway

If DIRECTV NOW worked like it should, it would be easier to recommend.

Because DIRECTV NOW still needs work, you might be better off waiting for updates. However, if you want to cut the cord, DIRECTV NOW gives you another reason to do it. Its basic plan costs only $35 per month, and it has more than 60 live channels. That’s not a bad price for a plan that includes channels like AMC, Comedy Central, CNN, and ESPN.

If curiosity gets the better of you, you can sign up for the seven-day trial. It only takes a few minutes to get started with DIRECTV NOW.

What devices is DIRECTV NOW compatible with?

FAQs about DIRECTV NOW

Q: What channels can I watch on DIRECTV NOW?

A: You can check out DIRECTV NOW’s channel listing here.

Q: Can I watch live local channels?

A: Watching local, live channels is a bit messy. You can check which local affiliates are available, but they’re pretty limited. Also, CBS is currently not available on DIRECTV NOW because it has a competing streaming service: CBS ALL ACCESS.

Q: How many people can watch DIRECTV NOW at the same time?

A: DIRECTV NOW allows two concurrent streams, so two people can watch it at the same time. However, DIRECTV NOW’s terms and conditions1 state that “the number of devices available for use and the simultaneous streams may change from time to time at our discretion.”

Q: Does DIRECTV NOW block local games (e.g., NBA games)?

A: Yes, but “blackout restrictions are decided by the sports leagues and other entities that own the local broadcast rights,” according to the DIRECTV NOW terms and conditions.2

Q: Does DIRECTV NOW have 5.1 surround sound?

A: Yes, but only on Apple TV and Amazon Fire TV.

Q: Does DIRECTV NOW broadcast in HD?

A: DIRECTV NOW streams up to 1080p, but consistent HD quality depends on your internet/Wi-Fi connection.

Q: Does DIRECTV NOW support 4K?

A: No, but there are future plans to support it.

Tell us what you think

Does DIRECTV NOW seem like a good deal to you? Are you interested in watching live channels via an internet connection? Do you have more questions about DIRECTV NOW that we didn’t answer? If so, ask us in the comments below. If your question or comment is awesome, we’ll add it to the article.

  • R. Vel

    Thanks for the break down-
    I’ve been a DTV loyalist since the late 90’s. I’ve watched them grow and one thing I can say is DTV is always improving and fixing the bugs-And yes, there have been lots of bugs. I trust these issue will be resolved.

    Does anyone know if DTV Now will offer sport packages like NFL Red Zone, or MLB Extra Innings?

    Lastly-I’ve been extremely disappointed with DTV’s stance on showing the LA Dodger games in LA. I now have both Spectrum basic and DTV. Does DTV Now offer a way to watch the LA Dodger Games?

  • Cydena Kincaid

    I just downloaded Directv Now and it’s horrible. Constant freezing and some channels quality is poor. The sound is no coherent with the picture movement. I will be returning to SlingTv and will test out PlayStation Vue soon. I’m very disapponted in the constant freezing because the channel lineup for Directv Now was great.

  • Michael Johnson (ahze)

    Garbage. The same AT&T engineers who designed shitty wifi routers at hotels designed this POS. Channel take a long time to load (if they load).

  • D. Uvaldo-Nelson

    Hey Samantha, we completely agree. As we mentioned in our review, the commercials during on-demand content felt unnecessary. Plus DIRECTV NOW could do a better job of letting you know when a show will have commercials instead of the vague warning that what you’re watching *might* show ads throughout. Hope you found a better service provider for your needs!

  • mark rosen

    Horrible experience. I just moved to Wisconsin from New York and I was sent a free Firestick with the purchase of their plan, plus HBO. I received the Firestick and plugged it in to HDMI port and it did not work. I called Amazon customer and at the end of the conversation the representative said that they will send me a new Firestick because mine was broken. Received the second one and it was broken as well. I called the cable company and they sent someone over. Right away he looked at my HDMI ports on my TV and said they were damaged. He looked at the Firestick and he said that it was damaged as well. I just purchased a brand new 50” 1080 television and now 2 of the 3 HDMI ports are damaged. The 3rd one is damaged as well, but if I put the cable HDMI carefully it “kind of” works. I “chatted with customer service on my computer (they advised me they do not have a phone number yet???) and they said that they cannot refund my money because it is a “prepaid service.” What that has to do with a refund I still don’t understand. I never got to use the service and I still got charged $40+. I told them that they can have the firesticks back if they send me a return label. I still have not received the return label – it has been 2 weeks. I had to buy another brand new television and, unfortunately, throw out the other brand new TV. I have now spent close to $2,000 on television sets (plus the $40+ that they refuse to refund.) This experience ruined my entire move across the country. All they had to do was refund my $40 and they could not even do that. I will never use any Direct TV products thanks to their customer service, or lack thereof.

    Mark

  • CasaBlancaHOA

    DirecTV is absolutely the worst company I have ever broke up with. The signal went out every time the wind blew. The repair guys were at our house every month, and each time they said the guy before them didn’t know what they were doing. I finally ended my contract with them and went with Spectrum because our internet was so slow, my wife, who works from home, couldn’t download documents. Now, I am on the phone with them for the 4th time trying to get my final bill so that I can pay them and be done with them forever. They were supposed to snail mail it to me 2 weeks ago and THAT hasn’t shown up yet either. This is nothing short of harrassment from a shitty company. I will be pursuing the VP and C levels of this company, as I have access to their contact info through my company. They suck.

  • EDM

    So far it is way more than a little buggy. I upgraded my WiFi to the biggest/fastest service in my area for AT&T (Chicago). I am a one person household. My service buffers 2 – 3 times per hour. Got talked into the Roku interface. I dont mind that except there is no manual on how this works and no live customer service to talk me through the questions. Also if you use the live chat, be prepared to be online for at least an hour with no resolution and the chat tech has no ability to resolve your account problems. Leads me to believe those techs are located in Asia. I am not pleased. I am hopeful the service improves as it is about 1/2 the cost of cable in my area. Right now cable seems to still be the better option if you can afford the $110/mo. If this does not improve over the next 30 days, I am gone. Yes it is cheaper, but if you cant use the product, well then the old sayings…”you get what you pay for” & “no good deed goes unpunished!”

  • Ethan

    DTVN FULL OF LIARS AND THIEVES!!! The worst experience ever. I never once signed up for the DTVN account, I was told about the plan during a visit to the AT&T store. I had the account set up WITHOUT my permission, and was then charged the $35 monthly fee. I called in to customer service only to be put on hold for about 30 minutes and then have the call ended on their part. I called back in and was put on hold for nearly 3 hours total, had to go through 6 different employees, just to be told I was unable to get a refund for something I never agreed to. They did however tell me they could cancel my account so I would not be charged again, so I just took what I could and left. One month time passed and I was charged another $35 for DTVN. I have yet to call in again to waste another 3-4 hours of my time trying to cancel a subscription I never signed up for. I’ve gone into the AT&T store and asked the employees about it and they claim to never have done anything like this and that they never set up an account for me. I would not recommend DTVN to anybody, I’ve never used it and I do not plan on using it ever in the future, I do know they will try to screw over whoever they can just to make money. Awful experience, if DirecTV had a website to post reviews and comments on their products, (I have yet to find one) I would personally create several negative comments to make sure they get the overall rating they deserve.

  • Sharon

    HORRIBLE EXPERIENCE! I did not give authorization for this company to bill my credit card! I contacted their customer service and had to do so by a chat dialog box! When you call the phone number it directs you to their website and advised to chat with someone! After explaining I didn’t authorize these charges that were billed for two months I am told at first that I didn’t contact them and they can’t refund! Like HELL! after speaking to Victor he then says well I can refund you one month since you are just now contacting us, and please understand my limitations.! I do not want anything to do with this company!

  • chris

    If you like buyers remorse then DTVnow is for you. If you enjoy planning on watching a football game only to find a blank screen, give these people your money, they are the best in the business at presenting blank screens, bar-none! The best part of the experience is the inability to actually interact with a representative of the company you’re paying for a service, a service that is terrible. If you purchase DTVnow, you deserve all of the misery you will undoubtedly find.

  • Kelly

    Horrible experience with direct tv now! Constant interruptions in streaming, no dive to record shows and completely inconvenient. You will miss all your shows or have a constant interruption!

  • Dan Schriver

    Do not get DirecTV now. I signed up for a free 7 day trial through AT&T and after a couple days use, realized that I was not going to move forward with the service. I went to cancel my 7 day subscription after day 5, and was told that they were already charging me until April of 2018. They stated I did not sign into a 7 day period even though I have the email, and AT&T information stating I did. I kept asking for a refund and this multi million dollar company states they can not refund me my couple hundred dollars. I honestly might have bought this product in the future after a few fixes, but never again. As mentioned before, do not buy this product. They will literally steal from you.

  • Bob Mitchell

    I’m not real satisfied with Direct Now. Seems like it goes in and out of HD as we are watching, especially on live tv. It buffers alot. We can be on one tv and it buffers . We fave a good wi fi and internet speed. Not totally happy.I don’t feel like we are getting out $50.00 worth.

  • snowdog

    Bottom Line: Trash service.
    I purchased $35 plan with HBO, Starz, and Cinemax.

    User Interface: Archaic, wonky, non-intuitive, bare bones

    Premium Channels: Not laid out in categories, just “All movies.” No action, not sci-fi, no drama, just “all movies.” No effort at all put into browsing architecture

    Program Guide: Wonky, visually ugly, non-intuitive. If you’re browsing down the channel line up, let’s say at 12:59pm, the highlight portion (how you know where you’re navigating) jumps from 12:30 to 1:30 and sometimes all the way to the left on the channel name. You cannot simply scroll down all 1pm showings in other words.

    Playback: Horrible, atrocious, darn near insulting level. Literally had movies freeze 20-30 times, on many occasions movies simply started over during playback and I had to use the horrible fast forward to find my spot again.

    I had tried Dtv last January or February and was not impressed, for instance, no dvr capabilities, just some silly “72 hour rewind,” option which sounds like some mba board room dude came up with that. What’s problematic is the service is worse now, not better, no improvements at all, still wonky, freezy, and unintuitive.

  • Roy white

    Buggyy isn’t the word for it. Lots of lagging and now just won’t start up. Nothing wrong with my WiFi or internet connection. Can’t get through to customer service for help.

  • Jim

    GETS BETTER EVERY DAY! I tried DirecTv for the seven day free trial in September 2017, right after I dropped Cable. I didn’t like it because it kept buffering and it only provided one local channel, plus fox. I thought it may be my Firestick so when I got the offer to come back for a free month in December, I bought a ROKU express and gave it a try. A totally different experience. It now has ALL the local channels and very little buffering. I believe it is Directv that is better because I still use the Firestick on another TV and it works similar to the ROKU. Its not the internet either as I only get the buffering on certain channels so it is a Directv issue that they appear to be working on. The picture is great and the while I don’t like the channel guide it is a great value for the money when you look at the available channels. I hear Directv is coming out later this year with a DVR function as well. I believe that Directv will continue to improve. When the free month is over I am going to get the free apple TV box with three months of paid service.!! What a deal!

  • Priscilla Miosi

    Have Roku and have trouble streaming. Keeps pausing and losing connection every 10-15 seconds. Once the programming returns, usually loses the end of the movie/show/episode or jumps back to beginning. Error codes which mean nothing to me. Customer service….not! Very disappointed! Recommend you try the 7 day trial before signing up.

  • Shawnda Byrd

    HORRIBLE HORRIBLE HORRIBLE CABLE
    COMPANY!!! I been paying 35$ a month for 5 months and should have only been paying 10!!! They have every excuse in the book as to why my discount hasn’t shown up!!! I’m so over this cable company they are worthless and I HATE THEM!!! Can wait until my regular cable contact is up so I can wash my hands with them!!!

  • DS

    Horrible!! Don’t subscribe! A waste of money!! I got the $35 package that says 60+ channels. That’s a lie! I felt there were not many channels and for my surprise, after I counted, I got less than 40! Some prime shows like Grammy’s I could not watch because it said it was “blacked out” in my area. I then canceled the renewal of my subscription. That was easy and I received an e-mail saying I had the services were going to continue until the end of my month subscription. With 16 days still to go, Direct TV removed several good channels from the package I bought (basic) such as CNN, MTV, and others. Every time I try to watch it says I need to subscribe. No “live” customer service to help, not even online chat! Just FAQ. Direct TV… NEVER again!! Don’t do it!

  • Dayne Brittain

    App for the firestick is horrible! It buffers constantly. App for the roku works very well!

  • Mike

    I am a Directv Now subscriber and the service is awful. While no other streaming provider comes close to the amount of channels offered, Directv Now stinks. The service is awful, I am online with their customer service twice a week. The main problem is every single night the service falls apart and stops working, and I wind up watching a swirling blue rectangle instead of TV. The customer service reps are useless. 6 months and the problem is never resolved. I don’t recommend Directv Now, it’s just not worth the aggrevation. Try Playstaion TV or Hulu or Sling, all are far more reliable.

  • Sheldon Perlin

    WOW, was all set to pull the trigger and go with Direct TV Now. But after reading about the poor service, which by the way, I have heard before, I may just stick with what I have. I am not a fan of buffering or reoccuring commercials etc. So it seems that the Cons out weigh the Pros. I’m sticking with cable.

  • Kat89

    Went back and forth between DTVN and Hulu, DTVN give me many more local channels, but I have to wait 2-3 days for new episodes. And it doesn’t stream in nearly as good a quality as Hulu, no DVR, etc. But, streaming live TV on Hulu is the worst for me and the interface is horrible. I can get HBO for $5 with DTVN. Not sure if all of these people who are complaining have tried the others, tell me one that’s so much better and why. I don’t think any of these streaming services are perfect, I wish I could pick and choose features from each one and make my own!

  • John C Davis

    I’ve had DTV now for a couple of weeks and have the same issues as everyone else. I’m using it through a Chromecast. I am hoping they can work the bugs out. One real positive is the ability to use the HBO go and Showtime stand alone apps and both work flawlessly and give you on demand access to pretty much everything they have! All series episodes for every season. That cost $13.00 to subscribe through DTV now and, as I said the stand alone apps are free! That almost makes the buffering through the DTV now app worth it. I’ve tried all of the streaming services and almost everyone has issues, but none of the others offer the HBO and Showtime stand alone apps for free! I am going to try a ROKU ultra soon and hope it will help DTV now work a little more reliably. If not, I will probably try YouTube TV. I suspect all of the issues are caused by overloading DTV now’s server from more subscribers than they were expecting. Should be something they can work out in a short time. Maybe wishful thinking…

  • William Scheiderer

    How about FIXING THE APP on the Roku. Had issues with Roku Ultra (losing show, restarting app, losing sound) so I send the new Roku back and got the Roku Stick. Same CRAPPY app from DirecTV. Thanks for the cheap introductory price, but it doesn’t matter if I can’t watch a whole show all the way through. Blue rectangle of death keeps coming up, buffering issues, app crashes, no sound sometimes,,,,. Oh, I’m using 2.4GHZ Wifi with over 50 MBS connection. So, that’s not the issue. Other apps work great on the Roku. DirecTV, fix your end!

  • Todd

    NO PHONE SUPPORT, the say they can have someone call you in 2 to 4 hours. Problem started after watching a show on SCI channel for a 4 hours then a pop-up saying it was blacked out, what? Been watching several episodes of this show for 4 hours. I then changed the channel and it just sat there buffering, tried 5 more channels only to get the same result

  • Joseph Blow

    I have been part of the beta and directv now should get better with on demand once the beta come out to production. i believe with the new DVR. they record all shows. so the shows should show up on demand sooner. and as a side note. why would you be worried about commercials during on demand. all tv pay providers have commercials for on demand. that’s how they make some of their money

    • Richard Remmele

      I posted a comment to Amanda but her comment was 15 days ago and since you are a beta user, I though I would pose the question to you. Don’t they allow their credentials to be used on the underlying channels.

      For instance, I use the Spectrum app for On Demand, but it is better to
      log in with the Spectrum credentials with the individual channels by
      going to NBC or ABC and using the Spectrum credentials.

      • Wyre

        You can log in to some services ( HBOgo, for example – which offers a far better experience than watching HBO via DirectTVNow) but credentials don’t work on TCM’s app, which is one on the major disappointments to me. – The ( still in beta) recording feature … assuming they stabilize it and make it more reliable … plus expand the amount of space available to record, may minimize the problem. I’ve enjoyed the service ( and the free Apple TV), but that’s mainly because the channel lineup was perfect for me and it is saving me tons of $ not having to pat cable fees, equipment rental, etc. Not sure I will keep it, but it’s better than I expected — despite some glitches.

  • Richard Remmele

    Don’t they allow their credentials to be used on the underlying channels. For instance, I use the Spectrum app for On Demand, but it is better to log in with the Spectrum credentials with the individual channels by going to NBC or ABC and using the Spectrum credentials.

  • Spark026

    For $20/month with my AT&T unlimited phone plan (includes FREE HBO) this has been hard to beat. Literally, my only complaint is that CBS and FOX aren’t shown in my area. However, FOX can be fixed by just using the FOX app, so no real issue there. And CBS vods are available, so I only care about it not being live during football season. CBS All Access can be purchased for $5.99/m. to get over that 3-month hump.

    Through the AppleTV 4K the service has run flawlessly so far. I do prefer using the individual channel apps which you have access to with your DTV NOW credentials if I’m watching ondemand or especially for HBO GO. So you could say that the interface within the DTV NOW app could be better, but they also have a lot more to organize than the individual channel apps. Still, definite room for improvement in the user interface area, although I do like the standard “TV Guide” board for the live tv section.

    Most importantly the overall channel lineup can’t be beat imo, as all the best channels are on the absolutely cheapest plan. I’d really have to scrape the bottom of the barrel to even find a channel that’s included in their higher cost packages that I would watch. Perhaps Travel channel and Tennis Channel certain times a year would be nice, but hardly feels like I’m missing out.

    Lastly, the apple remote is a bit sensitive. I personally don’t find this an issue, but I could see that being an issue for much older individuals.

    PS – Apple messed up and sent me 2 free AppleTV 4Ks (1 in-store, 1 shipped from DTV NOW). The $15 off and the free HBO also applies to any unlimited plan, not just the unlimited choice plan (as the rep thought). Unlimited plus customers will still get all the perks, just go to DirectTV NOW and verify your phone.

  • Rich LaPlante

    Does DTVN offer DVR service yet?

    • Maria Millett

      Not quite yet! THey say it’s just around the corner.

  • CP

    Can I get pay per view, the UFC for example?

    • Maria Millett

      We would recommend the UFC app on your streaming device like the Amazon Fire Stick.

  • Skip

    Can you watch to different channels in the same house?

    • Maria Millett

      Yes! You can stream on two devices at a time, watching different channels.

  • D Moorer

    Got ATT 1GB fiber to home — Directv Now is working as stated — some issues but saving a lot of money. Not TV addict, between this netflix, amazon video, youtube and other — more than I can watch.

  • david d snow

    Don’t get this service you will end up regretting your decision. Trust me I do.

  • david d snow

    Try playstation vue it’s better and cheaper

  • Fumcat

    I intensely dislike this service. Poor quality. I’d rather pay more and get what I want when I want it. I dont care about streaming on multiple devices. I want good solid quality, good local channels and the forget the 120 channels, most of which I will never watch.

  • John

    Everyone be patient. I have been beta testing the new app. Works great at my house with 100mb fiber, and have very minor issues at the lake with 5mb and weak wifi. Can’t wait for this to go live. I was an early adopter and get Go Big for $35. It was the only service that carries all the channels I wanted. I stream some channels through their apps because of the hesitation issue but not with the beta anymore. It looks like my patience is finally being rewarded. The DVR is small but most shows have a 3-4 week history in the app. Good enough. If not the network sites they support usually covers me.

    I had sling (dropped after I got DTVN for a month) and PS Vue (best quality of service but was lacking many channels I watched – cut over a year ago after 1-2 years and my internet upgrade fixed most DTVN hesitations). Sling gets expensive fast unless you just need the few stations in ine of the base plans. PS Vue I loved but just didnt have the channels I wanted. Haven’t tried Hulu or Youtube’s services.

    All lack PBS. I love UNC Explorer (our local 3rd PBS channel) but no stream anywhere. Satelite doesn’t even carry it, and my cable service in the area stinks to be overly generously kind.

  • Chester

    Have had “Just Right” package for a little over three weeks. Use Roku Premiere, New Roku Stick+, and Apple TV 4K to stream service. No issues in quality. Guide needs work. Network On Demand feature is very good and almost eliminates the need for DVR. Use $35 rooftop antenna to get network TV (in rural area). Cost is 1/3 of what prior satellite bill. A few suggestions before you make the jump…1) Dependable High Speed Internet. 2) Understand the difference between streaming and traditional live TV service. 3) Do a free trial on each service if possible. 4) Purchase an updated streaming device or at minimum firmware update.

    We did these, Directv Now had the channels we watched either live or on demand. Almost did this a year ago, but none of the stream services fit our needs and our internet was not dependable. Several “Apps” that were fully functional with DirecTv login are not available using the DirecTv Now login information – that is disappointing, especially since the channels are on our package.

    Limitations are easy to live with for the cost.

  • justsaying

    I have been using dtv now for 6+ months. The main reason I selected this over Hulu was comedy channel. Unfortunately live TV works fine but going into the on demand usually sucks. I just tried to watch last night’s daily show and finally gave up after it times out 10 times at same.spot about 4 minutes in and it starts over. If this was abnormal, I could.ignore but this is many times on many different shows. The reason I keep is that live TV is good and hbo is $5. I use Hulu and Kodi for other stuff.

  • Dave

    This was an interesting article. I tried Directv Now on the 1 week free trial and canceled after the first day. When i tried to get the local channels i found that some were not available. The recording of live shows is not available. I am a big GSN channel fan and this is only available in the $50 a month package. The bottom line is that Youtube TV offers recording capabilitites as well as all the local networks for the same monthly cost With Youtube tv, coupled with the Roku streaming stick, i am very pleased and i am saving more than $100 a month over sataelite tv. Roku even has their own channel with lots and lots of free movies and tv shows. Once Directv Now offers local tv and recording capabilities, i might reconsider using them.

  • Annie

    You advertising for Directv not providing fair review. The streaming is extremely slow and frequently gets hung for minutes at a time.

    Unlike Hulu there is no rewind or fast forward. Many times to change channels have to stop casting and cast again once able to get channel to change which can take several minutes. Hulu works extremely well went to Directv Now for $10 promo that has cost me $53 a month.

    Customer service is horrible after working with 8 different representatives finally cancelled. Special offer was never applied charged full price for three months. Again customer service is unless.

  • Maria Millett

    Here you go! 1 (800) 934-6489

  • Railduck

    Our case exactly. Fastest internet package spectrum has, and constant buffering. We only keep it because of the $25 discount with at&t. I’ve tried all the streaming services available, and all are light years ahead of directv now!!!

  • Nikki

    Ok I figured what people aren’t doing- you gotta get a VPN! Your internet provider won’t slow your internet with streaming services it seems. It’s been perfect- no buffering since I installed it. Also- bonus- I get 18 extra channels because it thinks I’m in Dallas instead of Austin! I get my Good morning America! I’m only on the basic package and it’s amazing! You just occasionally have to force stop the direct tv now app and reload it (I have the fire stick and IPvanish). Love it.

  • Clair Jelliff

    I have had literally 1 month of hell with Directv. They were alerted to the hardware issue I am experiencing with their mini genie over 30 days ago. Still I am waiting for the resolution. I purchased their NHL center ice at a high cost otherwise I would have left them months ago. They actually spent 2 hrs on the phone trying to troubleshoot the issue I already identified for them. The mini genie is toast. Send me another. Nope, we have to do this this and this. We did that. It’s the mini genie they say. Um,2 hrs of my time? Yeah that was March 23rd. Still waiting for anything

  • shonuffharlem

    Great Channel selection and guide and qualit. But it constantly buffers even though I have super fast internet They lie to you in my opinion about the price too and then won’t honor the price (I asked in chat before I signed up and then even gave them the chat transcript Customer service is beyond awful and I had technical issues with my account and they just kept losing the trouble tickets and never fixing the issue. Stay far away

  • A

    Just started using this today. Found passed episode of Counting On, but when tried to play it, kept going to some car show. Tried several times. NOT GOOD. Am I mistaken in thinking I could watch passed episodes of shows I like as long as they are shown to be in there? The Live works pretty good, not much buffering at all here. Have a new Samsung TV and disappointed still needed to use a Roku device to get DirectNow and 4K not available. Shucks!

  • John Kelly

    Had it for a month was working fine last night on all my devices. update was pushed out last night now I have to replace them all. and they still list the old models on the website as being compatible.Very poor communication,

  • HERMAN DOUTHARD

    Do i need a landline to get directv now ?

    • Maria Millett

      Hi Herman! You do not need a landline – it’s all over wifi!

  • Robert Memory

    Directvnow streams just like if you had a satellite dish. On a smart tv it is too bugy. Signal comes and goes through WiFi. I have 200mbps. Works better on an android device. I will not be renewing after 3 month promotion. Hulu, CBS All Access and Prime all for $20 a month. Antenna for locals. AT&T still can’t get their streaming platform correct. Look what happened to U-Verse.

  • scott

    total waste of time and effort…..you will be so disappointed, its not a substitute for normal tv service….buggy and clunky is so nice…..this is a first class pile of crap…..and forget about cust service, its by chat only, which will drive you mad….no way they are real people

  • Autumn Pecchenino

    Absolutely disappointed in this service. Wanted to try it out, paid $70 for Service from April 2nd to May 2nd and decided I wasn’t ready to commit silo cancelled and received an email that would continue getting channels until the period I paid for ended and I haven’t been able to watch a thing since! I only used it for a week or two.. absolutely ridiculous waste of money!! About to cancel our regular Directv serv all together.

  • Erin Hamm

    I ordered Sling TV and the streaming was terrible because the networks didn’t dedicate the bandwidth – is that same for DirectTV Now?

  • Erin Hamm

    Thanks – I got Sling and had the same issue. I was hoping Direct Now would be better. I just don’t want to pay the cable company. I have the antenna but I don’t get many channels