Xfinity Internet Plans and Pricing Review

With years of testing Xfinity internet service and an in-depth look into its prices, internet speeds, and data caps, we’re confident recommending it as an internet service provider with lots of value.

Xfinity Internet
Xfinity
Xfinity Internet
4.3 out of 5 stars
4.25
  • pro
    Reliably fast download speeds up to 1,200 Mbps
  • pro
    Prices ranging from $20–$80
  • Fire Emoji
    Get fast internet with free Wi-Fi equipment for just $25/month (Western US)
  • con
    Varying prices by location
Catherine McNally
Feb 26, 2024
Icon Time To Read12 min read

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Comcast Xfinity offers excellent speed and reliability across the US, although its internet prices and plans may vary based on location.

With competitive pricing compared to other ISPs in the same areas, Xfinity internet bills typically range from $20 to $50 per month depending on your US location. 

Despite its customer service reputation, we've been satisfied customers for 10 years and believe it's a worthwhile option. Let's explore Xfinity's internet prices, plans, download speeds, and customer service to determine if it's the right fit for you.

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Find Comcast Xfinity internet plans near you.
Comcast Xfinity internet plans for the western US
Plan
Price
Download speed
Data cap
Details
Internet Essentials$9.95/mo.Up to 50 Mbps1200 Mbps
Internet Essentials Plus$29.95/moUp to 100 Mbps1200 Mbps
Connect$19.99/mo.*Up to 75 Mbps1200 Mbps
Connect More$30/mo. $25/mo.Up to 200 Mbps1200 Mbps
Fast$50/mo.Up to 400 Mbps1200 Mbps
Superfast$60/mo.Up to 800 Mbps1200 Mbps
Gigabit$65/mo.Up to 1000 Mbps1200 Mbps
Gigabit Extra$70/mo.Up to 1200 Mbps1200 Mbps
* For 12 months with 1-year term contract. Taxes and equpiment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Not available in all areas. Prices may vary by location.

Xfinity internet prices and plans

Xfinity's competitive internet prices earned it our Best Value award. But beware: Comcast Xfinity internet prices and plans change based on your location—a lot.

Xfinity breaks down its pricing and plan names by three different regions in the US: Northeast, Central, and West. So if you live in the Bay Area of California, your Xfinity promotional prices will differ from those in Jacksonville, Florida.

Let’s take a look at how those Xfinity internet prices change from region to region.

Xfinity internet prices in the Northeast

Xfinity internet promotional prices for the Northeast
Plan
Price
Download speed
Data cap
Details
Internet Essentials$9.95/mo.Up to 50 Mbps1200 Mbps
Internet Essentials Plus$29.95/mo.Up to 100 Mbps1200 Mbps
Fast$35/mo.^Up to 400 Mbps1200 Mbps
Superfast$60/mo.°Up to 800 Mbps1200 Mbps
Gigabit$70/mo.°Up to 1000 Mbps1200 Mbps
Gigabit Extra$80/mo.°Up to 1200 Mbps1200 Mbps
^ For 24 months with 1-year term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. Prices may vary by location.
° For 36 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. Prices may vary by location.

Xfinity prices in the Northeastern US are pretty competitive with other internet providers in the same area, like AT&T and Spectrum—especially the Superfast plan, which nets you 800 Mbps speeds compared to Xfinity’s 1000 Mbps Gigabit plan.

We assume the similar pricing of the Superfast, Gigabit, and Gigabit Extra plans is because you don’t have to sign a contract to get it. But other ISPs in the Northeast, like AT&T and Verizon, don’t require a contract. 

Wondering what the cheapest Xfinity internet plans is?

We dug into the numbers to determine which Comcast plans have the lowest price and which offer the best value. Check out our guide to the cheapest Xfinity plans to learn more.

Xfinity internet promotional prices for the Central US
Plan
Price
Download speed
Data cap
Details
Connect$20/mo.**75 Mbps1200 Mbps
Connect More$35/mo.††200 Mbps1200 Mbps
Fast$55/mo.‡‡400 Mbps1200 Mbps
Superfast$70/mo.‡‡800 Mbps1200 Mbps
Gigabit$80/mo.‡‡1000 Mbps1200 Mbps
Gigabit Extra$85/mo.1200 Mbps1200 Mbps
** For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
†† No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
‡‡ For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.

The prices Xfinity charges customers in the Central US are pretty straightforward. But remember, your price will be higher after the first year of Xfinity's 75 Mbps plan.

Xfinity internet promotional prices for the West
Plan
Price
Download speed
Data cap
Details
Connect$19.99/mo.*Up to 75 Mbps1200 Mbps
Connect More$30/mo. $25/mo.Up to 200 Mbps1200 Mbps
Fast$50/mo.Up to 400 Mbps1200 Mbps
Superfast$60/mo.Up to 800 Mbps1200 Mbps
Gigabit$65/mo.Up to 1000 Mbps1200 Mbps
Gigabit Extra$70/mo.Up to 1200 Mbps1200 Mbps
Gigabit X2$120/mo.^^Up to 2000 MbpsUnlimited
* For 12 months with 1-year term contract. Taxes and equpiment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Not available in all areas. Prices may vary by location.
^^ No term contract. Taxes and equipment not included. (xFi getaway required). Included up to $10 mo. auto pay & paperless discount. Package not available in all cities.

In the Western US, Xfinity has a pretty good deal for its slowest plan with 75 Mbps speeds. If it’s just you using the internet, this might be enough to get by.

Otherwise, the Fast plan is a better deal for couples and families. It gets you up to 400 Mbps speeds and costs about $50 a month—$20 more a month than the Connect More plan, but you get a decent bump in bandwidth.

If $50 still feels too steep, users in the West can currently get Xfinity's Connect More plan for $25 a month plus free Wi-Fi equipment. This deal expires after March 21.

Larger households may want to check out the Superfast or Gigabit plans instead. These two plans go up to 800 Mbps or 1000 Mbps, respectively. That's enough internet juice to run a home business, and the promo price for both plans is a bargain.

And if you live in Seattle, you'll be able to get Xfinity's Gigabit X2 fiber plan. It's a bit pricey but might be worth it for a family who needs a lot of data and fiber speeds. 

Bundling could save you some cash

If you combine Xfinity TVXfinity Mobile, or Xfinity Home Security with your internet connection, you’ll likely see some savings on your bill. Take a look at some of our favorite Xfinity bundles to see how you might be able to save money. For example, Xfinity is offering a free Unlimited Intro mobile line for two years for users who switch to its Fast Internet plan.

Xfinity Internet Essentials

Comcast Xfinity offers internet for about $10 to $30 a month with its Internet Essentials plans. The Internet Essentials plan costs $9.95 a month, and you get 50Mbps download speeds. Internet Essentials Plus goes for $30 a month with 100Mbps download speed.

To get these plans, you’ll need to meet eligibility requirements, such as the following:

  • You or someone in your household is enrolled in housing assistance, Medicaid, SNAP, the National School Lunch Program, or others
  • You haven’t had Xfinity internet within the last 90 days

P.S. If you owe money on a past Xfinity internet bill, you may still qualify.

Xfinity Internet Essentials plans
Plan
Price
Download speed
Data cap
Details
Internet Essentials$9.95/mo.Up to 50 Mbps1200 Mbps
Internet Essentials Plus$29.95/mo.Up to 100 Mbps1200 Mbps

Includes equipment. No credit check. No cancellation fee. Restrictions apply. Not available in all areas. Limited to residential customers meeting certain eligibility criteria. Subject to Internet Essentials program terms and conditions.

Where is Xfinity available?

Comcast Xfinity is available in 40 states across the US, with Delaware, Maryland, and Massachusetts having the most zip codes served by Xfinity Internet.

Xfinity-Internet_Availability-Map-graphic

One odd thing to note: We mentioned that Xfinity prices change by region, but Xfinity doesn’t necessarily make it clear where its regions begin and end. For example, we were surprised to find that Minneapolis and Minnesota are considered part of the Xfinity West region.

How does Xfinity compare to CenturyLink, AT&T, and others?

In general, Xfinity’s promotional prices are pretty competitive with other large internet providers in the same areas. Let’s look at how some specific Xfinity internet plan prices compare to ISPs like CenturyLink, AT&T, Frontier, and Spectrum across different parts of the US.

How do Xfinity internet prices compare in the Northeast?

Xfinity Performance plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - NortheastFast$35/mo.^Up to 400 Mbps1200 Mbps
Xfinity Internet - NortheastGigabit$70/mo.°Up to 1000 Mbps1200 Mbps
AT&T Internet AirAT&T Internet Air$55/mo.°°140 MbpsUnlimited
AT&T FiberAT&T Internet 300$55/mo.***300 MbpsUnlimited
Spectrum InternetSpectrum Internet® 300 Mbps$49.99/mo. for 12 mos.†††Up to 300 MbpsUnlimited
^ For 24 months with 1-year term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. Prices may vary by location.
° For 36 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. Prices may vary by location.
°° AutoPay and paperless billing required. Monthly State Cost Recovery Charge in TX, OH, NV applies. . Service subj. to Internet Terms of Service at att.com/internet-terms. Offers may be modified, or discontinued, at any time without notice. Other conditions may apply to all offers.
*** Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. Call or go to www.fiber.att.com to see if you qualify.
††† For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.

The price for Xfinity’s Up to 400 Mbps plan in the Northeast is less than other ISPs in the Northeast, like AT&T and Spectrum. This is likely because Xfinity's 400 Mbps Fast plan has a 12-month contract.

But if you'd like the freedom of no contract and faster speeds, Xfinity's Gigabit plan is a good choice. AT&T’s Up to 140 Mbps plan is fully DSL—an older technology prone to slow speeds and other problems.

On the other hand, AT&T’s Internet 300 plan is a fiber connection, which will boost speeds. The AT&T Internet 300 plan also comes with unlimited data, as does the Spectrum Internet® 300 Mbps plan. (Xfinity’s plans all have a 1.2 TB data cap.) Not to mention neither AT&T nor Spectrum requires a contract, while Xfinity often does. 

That means Xfinity takes the cake when compared to AT&T Fiber’s Internet 1,000 plan: Xfinity's Gigabit 1000 Mbps plan is priced too well to pass up. And the Spectrum Internet® Gig plan pushes the budget limits a bit too much, even with unlimited data and no contracts.

Xfinity Gigabit plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - NortheastGigabit$70/mo.°Up to 1000 Mbps1200 Mbps
AT&T FiberAT&T Internet 1 Gig$80/mo.‡‡‡1000 MbpsUnlimited
Spectrum InternetSpectrum Internet® Gig$89.99/mo. for 12 mos.^^^Up to 1000 MbpsUnlimited
° For 36 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. Prices may vary by location.
‡‡‡ Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. Ltd. availability/areas.
^^^ For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet® Gig promotion price is $89.99/mo; standard rates apply after yr. 1. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra.

How do Xfinity internet prices compare in the Central US?

Xfinity Connect More plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - CentralConnect More$35/mo.††200 Mbps1200 Mbps
AT&T Internet AirAT&T Internet Air$55/mo.°°140 MbpsUnlimited
AT&T FiberAT&T Internet 300$55/mo.***300 MbpsUnlimited
Windstream InternetKinetic Internet by Windstream Up to 500 Mbps$39.99/mo.°°°Up to 500 MbpsUnlimited
†† No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
°° AutoPay and paperless billing required. Monthly State Cost Recovery Charge in TX, OH, NV applies. . Service subj. to Internet Terms of Service at att.com/internet-terms. Offers may be modified, or discontinued, at any time without notice. Other conditions may apply to all offers.
*** Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. One time install chrg may apply. Ltd. avail/areas. Call or go to www.fiber.att.com to see if you qualify.
°°° With Auto Pay for 12 months.

In the Central US, Xfinity’s price for its 200 Mbps is a tad cheaper compared to other providers in the area like AT&T, but right in line with Windstream.

Our only hesitation is that Windstream offers unlimited data on all of its internet plans, and AT&T offers unlimited data on its Internet 300 plan. But sadly, Xfinity still enforces a data cap of 1.2 TB.

Windstream’s Kinetic Gig is by far the best deal (where promotional pricing is considered). Of course, you’ll get an extra 200 Mbps with Xfinity’s Gigabit plan, which might make it the better deal if you need that extra oomph for running a home business or Plex server.

Xfinity Gigabit Extra plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - CentralGigabit Extra$85/mo.1200 Mbps1200 Mbps
AT&T FiberAT&T Internet 1 Gig$80/mo.‡‡‡1000 MbpsUnlimited
Frontier Internet - FiberOpticFiber 1 Gig$69.99/mo. w/ Auto Pay and Paperless Bill****1000 MbpsUnlimited
Windstream InternetKinetic Internet by Windstream 1 Gig$69.99/mo.††††1000 MbpsUnlimited
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
‡‡‡ Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes & fees. Monthly State Cost Recovery Charge in TX, OH, NV applies. Ltd. availability/areas.
**** w/ Auto Pay & Paperless Bill. Max wired speed 1000/1000 Mbps. Location dependent. Wi-Fi, actual & average speeds vary. One-time charges apply.
†††† With Auto Pay for 12 months. Limited-time, non-transferable offer for residential customers that may not be combined with other promotions. Credit restrictions may apply. Subject to availability

How do Xfinity internet prices compare in the West?

Xfinity Connect More plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - WestConnect More$30/mo. $25/mo.Up to 200 Mbps1200 Mbps
CenturyLink InternetSimply Unlimited Internet 100 Mbps$50/mo.‡‡‡‡Up to 100 MbpsUnlimited
Cox InternetGo Fast$49.99/mo.^^^^100 Mbps1280 Mbps
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
‡‡‡‡ Speed may not be available in your area. Paperless billing or prepay required. Additional taxes, fees, and surcharges apply. Get the fastest internet speed available at your location (max speed is up to 100 Mbps).
^^^^ No annual contract or cancellation fees.

At about $20 less than other internet providers, the cost of Xfinity’s up to 200 Mbps plan in the Western US is pretty competitive. It's definitely the cheapest choice, and you don't have a contract.

With Xfinity, your price will be locked in for two years. But if you prefer to go without a price increase, CenturyLink doesn’t bump up your bill year after year, and it comes without a contract too. 

The only downside? CenturyLink is a DSL connection, which tends to be less reliable and may suffer from slower speeds compared to Xfinity’s cable connection.

As for Xfinity Gigabit plan prices in the West, we’d say it’s a pretty good choice for the prices and 1,000 to 1,200 Mbps download speed—Cox's Gigablast plan is more than $30 more per month.

And if you live in Seattle, you'll have access to Xfinity's Gigabit X2 plan. This plan is just $10 more than Cox's gig plan, but you'll get double the download speed and a ton more data.

CenturyLink’s gig plan is pretty limited in availability, but if you can get it we say it might just be a better deal than the Xfinity Gigabit plan.

Our advice? Look to the Xfinity Superfast and Gigabit plans for a better deal and speeds that almost reach a gig.

Xfinity Gigabit plan comparison
Service
Plan
Price
Download speed
Data cap
Details
Xfinity Internet - WestSuperfast$60/mo.Up to 800 Mbps1200 Mbps
Xfinity Internet - WestGigabit$65/mo.Up to 1000 Mbps1200 Mbps
Xfinity Internet - WestGigabit Extra$70/mo.Up to 1200 Mbps1200 Mbps
Xfinity Internet - WestGigabit X2$120/mo.^^Up to 2000 MbpsUnlimited
CenturyLink InternetCenturyLink Fiber Gigabit$75/mo.°°°°Up to 940 MbpsUnlimited
Cox InternetGo Super Fast$109.99/mo.Up to 1000 Mbps1280 Mbps
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Not available in all areas. Prices may vary by location.
^^ No term contract. Taxes and equipment not included. (xFi getaway required). Included up to $10 mo. auto pay & paperless discount. Package not available in all cities.
°°°° Speed may not be available in your area. Maximum download/upload speed of up to 940 Mbps via a wired connection. Paperless billing required. Taxes and fees apply. Offer details. Offer includes professional installation at customer’s eligible location
for 12 months with 1-yr. term agreement

Is Xfinity internet cheap?

For the most part, Xfinity’s promotional prices make it a cheap internet service compared to other companies serving similar areas. There are a few exceptions to this, especially since Xfinity mostly requires contracts and caps your data at 1.2 TB.

  • Compared to AT&T: Versus AT&T’s DSL internet plans, Xfinity is a clear winner. But AT&T Fiber one-ups Xfinity with a low price, unlimited data, and no contracts.
  • Compared to CenturyLink: CenturyLink’s unlimited data and lack of contracts might sway some folks, but its slow DSL speeds and high prices make Xfinity a better choice if you’re concerned about internet speed and cost. (Though CenturyLink’s fiber internet might make up some ground.)
  • Compared to Frontier: If it’s a toss-up between Frontier DSL internet and Xfinity, go with Xfinity. Otherwise, Frontier’s Fiber Gig internet might be a better choice thanks to newer technology, unlimited data, and similar prices.
  • Compared to Spectrum: If you’re more concerned about no contracts and unlimited data, Spectrum’s slightly higher prices might still be a better deal. But the sky-high cost of its gig plan makes the Xfinity Gigabit plan a much better choice.

If you’re still not sure whether to choose Xfinity over another internet provider, these other reviews might help.

Xfinity internet speed and data

Xfinity download speeds range from 75 to 1,200 Mbps, and it tends to deliver the speeds it promises.

If you live in the right spot (and have major cash to spend), you’ve also got the option to slingshot yourself into the internet at 6,000 Mbps with the Gigabit Pro plan.

Depending on where you live, here’s a quick glance at some of the download and upload speeds Xfinity offers:

Xfinity by Comcast internet download speeds and upload speeds
Plan
Price
Download speed
Upload speed
Data cap
Details
Connect$19.99/mo.*Up to 75 Mbps10 Mbps1200 Mbps
Connect More$30/mo. $25/mo.Up to 200 Mbps10 Mbps1200 Mbps
Fast$50/mo.Up to 400 Mbps10 Mbps1200 Mbps
Superfast$60/mo.Up to 800 Mbps20 Mbps1200 Mbps
Gigabit$65/mo.Up to 1000 Mbps20 Mbps1200 Mbps
Gigabit Extra$70/mo.Up to 1200 Mbps35 Mbps1200 Mbps
* For 12 months with 1-year term contract. Taxes and equpiment not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.
For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Not available in all areas. Prices may vary by location.

The major drawback to Xfinity internet speeds is that it doesn’t sport symmetrical, or matching, upload speeds. While Xfinity download speeds range from 75 to 1,200 Mbps, its upload speeds range from 10 to 35 Mbps.

Now, don’t get us wrong. Anything around 10 Mbps or faster upload speeds is probably enough to get those YouTube videos uploaded or handle a Zoom call from your boss. But anyone running a livestream or sending out large files on a regular basis might want more.

Save money, get the right internet speed

You don’t want to pay extra for internet speed you don’t need, just like you don’t want to pay too little for not enough speed. We’ll help you find that sweet spot in our internet speed guide.

Data caps

Almost every Xfinity plan has a 1.2 TB data limit. That’s a pretty significant amount of data, and it matches what Cox and CenturyLink offer.

But if data is a concern for you, Frontier and Spectrum both offer unlimited data on all their plans. AT&T also offers unlimited data on some of its plans, and while Verizon is quiet about its true data cap, we bet it’s unlimited too.

  • Comcast Xfinity data cap: 1.2 TB

If your data usage is blasting past that data cap, you do have a few options for adding data to your Xfinity plan. But be warned, extra data costs extra money.

  • Data overage fee: $10 per 50 GB, up to $100/mo.
  • xFi Complete (already have xFi Gateway and in West region): $15/mo. for 12 months $25/mo. after first year
  • Unlimited Data plan: $30/mo. extra

Option 1: Pay the overage fee

Xfinity charges $10 (plus tax) to add an extra 50 GB of data to your internet plan, up to a max of $100 each month.

If you don’t go over your data limit that often, this may be the least expensive option for you. But if you go through data like we go through a bag of white cheddar popcorn, you’ll want to look at Options 2 and 3.

Option 2: Sign up for xFi Complete

If you’re already renting the xFi Gateway modem-router combo, you can add the xFi Complete program to get unlimited data. It costs an extra $25 a month, and that includes your xFi Gateway rental (which normally costs $15 a month).

Or, if you're a new customer in Xfinity's West region, you can currently add xFi Complete for only $15 a month for a year. Just remember that will revert to the regular rate of $25 after those twelve months.

Option 3: Get the Unlimited Data plan

If you prefer to use your own router instead of the xFi Gateway, you can still get unlimited data. You’ll pay a little more than you would for the xFi Complete program though, to the tune of $30 extra a month.

If paying more for extra data makes you turn up your nose (hey, we have the same reaction), check out our YouTube guide on how to budget data for various online activities.

Xfinity contracts, equipment, and fees

Xfinity’s approach to contracts seems to vary by plan and by region.

You might have to sign a 1- or 2-year contract to lock in your low promotional price. In some areas, you might have the option to pay extra to dodge that contract. 

You can find out for certain during the checkout process (before you put in your card information), or you can call Xfinity at 1-855-846-8376 to order.

Equipment

If you decide to go with Xfinity’s xFi gateway modem, it’ll run you $14 a month extra. That’s a pretty typical equipment rental fee, but if you plan to keep your Xfinity service for longer than a year, you can save some money by buying your own.

You can also upgrade your xFi Gateway rental to include xFi Complete, which includes unlimited data and an xFi pod if you need extra coverage in your house.

  • Xfinity xFi Gateway rental fee: $15/month
  • xFi Complete with xFi Gateway rental: $25/month
  • xFi Pod Wi-Fi extender cost: $119 for one, $199 for two

But bringing your own equipment to the table tends to cost less than a full year of renting the xFi. We’ve got recommendations for Xfinity-compatible modems and routers if you prefer to bring your own equipment.

Did you know your Xfinity Gateway comes with a free hotspot?

Most Xfinity routers come with a home hotspot enabled, meaning you can easily get Xfinity internet for your device on the go. You can find out how to hop on the Xfinity network for free or turn your home hotspot off in our Xfinity Wi-Fi sharing guide.

Service fees

Sadly, there’s no getting away from Xfinity fees, just like with every ISP. Here are a few to watch out for:

  • Professional installation: $100, but your pro install price might change based on where you live. And in some cases, Xfinity may not offer pro installation, so you’ll need to grab a self-install kit instead.
  • Self-installation kit: $15, and it ships within 3–5 business days. You may still need to pay the shipping and handling fees. You can also choose to have its shipment delayed by up to 25 days if you’re in the middle of a move.
  • Early termination fees: There’s a 30-day “money-back guarantee” period to cancel after signing up for a 12-month Xfinity plan. After that, you can expect to pay a fee for the remaining months of your service contract. Xfinity doesn’t list exact amounts, but you can expect to at least pay the monthly price for the time remaining on your contract.

Xfinity customer service

Xfinity is known for its bad customer service, but so is every other ISP.

The latest American Customer Satisfaction Index (ACSI) shows that Xfinity's customer service over the last year has improved a little.

It scored 68 out of 100, up from its 2022 score of 66 out of 100. We hope Xfinity customer service continues that upward trend.

In comparison, the average satisfaction score for ISPs is 66.

Xfinity doesn’t list any customer service phone numbers. But you can still chat with them over the phone. You’ll need to request that they call you by using the automated chat on your My Xfinity app.

Xfinity-Review_Customer-Service-Chat

When you chat with the bot in the Xfinity app, you can request to talk to someone and either live chat with a representative or have them call you at a later time.

Aside from chatting in the app, there are a few other channels you can use to contact Xfinity:

And however you do get a hold of Xfinity, these customer service tips might give you a leg up. We’ve also got a guide to Comcast Xfinity customer service—so if you have TV, home security, or mobile questions, take a peek before you call.

Is your Xfinity internet not working?

It’s the moment we all dread: that “No Connection” notification. If your Xfinity internet is out, here are a few troubleshooting tips to try before you call up tech support.

Recap: Is Xfinity internet good?

Xfinity is a top pick for internet service because of its competitive prices, great range of plans to choose from, and excellent download speed performance. We also like that it’s available across most of the US, plus it has one of the largest Wi-Fi hotspot networks.

On the downside, we wish Xfinity would just swap to more affordable unlimited data already. And we’d love to see it improve its customer service even more.

  • Prices and plans: Xfinity’s promotional prices tend to be a good deal for the speeds you get. But there are a few better deals out there from other ISPs at a lower cost that also offer unlimited data and no contracts.
  • Speed: Xfinity scored extremely well in our fastest ISPs report, so we’re confident you’ll get the internet speed you paid for (at least most of the time).
  • Contracts, equipment, and fees: Most Xfinity plans require a 1- or 2-year contract. A few plans come with no contract, but they tend to cost more. The xFi Gateway modem-router combo is a good piece of equipment too. (We use it currently.)
  • Customer service: Xfinity could improve its customer service, but then, so could most every ISP. (Not that that makes it any better.)

Comcast Xfinity internet promotional prices

Xfinity plans and prices vary by region, but here’s a quick recap of the Xfinity prices and internet speeds you’ll find in the West:

  • Connect: $19.99/month*, up to 75 Mbps download speeds, 1.2 TB data cap
  • Connect More: $30.00 $25.00/month†, up to 200 Mbps download speeds, 1.2 TB data cap
  • Fast: $50.00/month*, up to 400 Mbps download speeds, 1.2 TB data cap
  • Superfast: $60.00/month*, up to 800 Mbps download speeds, 1.2 TB data cap
  • Ultrafast: $65.00/month*, up to 1000 Mbps download speeds, 1.2 TB data cap
  • Gigabit: $70.00/month*, 1,200 Mbps download speeds, 1.2 TB data cap
Data effective 2/23/2024. Offers and availability vary by location and are subject to change.
*​For the first 12 months with a 1-year agreement. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
†For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Prices may vary by location.

Methodology

We rank and evaluate internet providers by fairness of pricing to performance, speed, and data caps. 

We personally have been a customer of Xfinity internet for more than 10 years. With this, we have years of testing this broadband provider under our belt. Not only have we test Comcast Xfinity internet, but we have tested many others to compare and find "the best" internet provider and if we would personally recommend them to others. 

Here at Reviews.org, we have eight years of experience reviewing internet, TV, home security, and mobile services—finding and testing services to provide you the information in one place.

Xfinity Internet FAQ

Still have questions about Xfinity? Let’s see if we can help.

Almost always, Xfinity will give you an xFi Gateway modem and router combo if you choose to rent from it. There are various models of the xFi Gateway, and if you need to troubleshoot or get started setting yours up, we recommend checking out this xFi Gateway support page.

If you prefer to bring your own modem, you’ll need to make sure it’s a cable modem. And we’ve got Xfinity cable modem recommendations right here if you need help shopping.

We’re big fans of TP-Link and NETGEAR routers for our Xfinity internet service. You can see our specific Xfinity router recommendations in our guide.

Pretty much. “Comcast” and “Xfinity” are often used interchangeably, but Xfinity is specific to Comcast’s cable TV, internet, voice, mobile, and home security services.

The Superfast plan is available in the northeast region and offers 800 Mbps download speeds.

Those speeds should cover you no matter how hectic a battle you get into. Want to see how other ISPs compare when it comes to MMOs or FPS games? Check out our Best Internet for Gaming review.

A perk to Xfinity is that it offers multiple services you can bundle together: internet, TV, home security, and mobile. Bundling is a great way to save money each month, and you may also find bundle-specific Xfinity discounts.

But aside from cable TV, Xfinity’s other home services might be a bust. Here’s what our fellow experts had to say about other Xfinity services:

Xfinity cable TV: “Xfinity might have a lot of fees, but at least you won’t be disappointed by Xfinity’s service. This cable TV company is reliable, widely available, and you’ll get most, if not all, of the channels you and your family want.” —Chantel Buchi, TV and streaming expert

Xfinity Home security system: “Xfinity Home’s prices are hard to pin down, most of the equipment lags behind other brands, and its customer service (through Comcast) may be the worst we’ve ever encountered.” —Brianne Sandorf, home security expert

Xfinity Mobile: “A solid, cheap [option] for those already in the Xfinity universe, though you have to deal with data throttling, slowdowns, and poor video streaming quality.” —Easton Smith, mobile expert

Xfinity doesn’t offer a specific student internet package, but it does regularly offer student discounts.

Comcast also offers a low-cost internet plan called Internet Essentials, which costs $9.95 a month for 50 Mbps speeds. Families with students may qualify for this plan if someone in your household is enrolled in a program like the National School Lunch Program.

Yes and no. Sadly Xfinity internet doesn’t offer unlimited data in every region. And its plans that do offer unlimited data are priced at over $200 a month. Yikes. Otherwise, your data is capped at 1.2 TB each month with options to buy more data if you need it.

Comcast’s $10 (technically $9.95 a month) Internet Essentials plan gets you 50 Mbps download speeds.

There are quite a few ways to get free internet, but you may or may not run into data caps along the way. We don’t know of any truly free internet plan with unlimited data though.

Catherine McNally
Written by
Catherine McNally
Catherine has a degree in journalism and an MBA, and has spent the last 10+ years writing everything from Okinawa travel guides to stories on Medium. She’s been online since AOL CDs were a thing and is an unapologetic PC gamer. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. You can also find her on Twitter: @CMReviewsIt.

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