7 Ways to Lower Your Xfinity Bill: Save Cash on Cable Wi-Fi

Lowering your Comcast Xfinity bill is easy if you do it the right way. These seven tips might help, even if you have to resort to the last-ditch option of leaving Xfinity altogether:

• Try an Xfinity Mobile-and-internet bundle
• Reduce your internet speed
• Cut any unnecessary add-ons
• Get your own modem and router
• Look for Xfinity deals
• Call customer service to negotiate 
• Switch to a different internet provider that gives you better value

One way to reduce your Xfinity bill is to get more Xfinity. Yeah, anti-intuitive for sure—but you actually get a sweet deal when you bundle Xfinity Internet with Xfinity Mobile.

Right now, you can get a basic internet plan (with 400Mbps speeds) and an Xfinity Mobile line for as little as $25 per month. While Xfinity Mobile is no big carrier, the MVNO brand uses Verizon’s network at a much lower cost, making it a rather generous mobile opportunity.  Xfinity Mobile offers a 14-day money-back guarantee, too, so you can try it risk-free.

If you need faster internet, the costs increase—but all phone and internet bundles are a much better deal than paying for two separate services.

Reducing your download speed is a top tip for chopping some dollars off your Comcast Wi-Fi plan.Sure, internet faster than a street race sounds fun, but the truth is, it’ll cost you more.

Of course, you don’t want to trim your internet speed down so far that you and your family can’t enjoy online fun. “Figure on 25Mbps per simultaneous user,” retired software engineer Al Klein of North Carolina told Reviews.org. “No one uses more than that. How many 4K video streams can you watch at the same time?”

However, factor in additional speed for devices that tap into your bandwidth even when not actively in use (like security cameras). Look at our guide on how many Mbps you need, then take inventory of how many people and devices connect to your internet simultaneously.

You may not need unlimited data. If you don't, cut it.

While it’s nice to get unlimited monthly data from an internet provider, it’s only worth it if you can get it at no extra cost. Xfinity imposes a 1.2TB monthly data cap on its plans, and to lift that cap you have to pay an additional $25 per month for the xFi Complete add-on.

That’s just not worth the price for most people. Unless you’re consuming massive amounts of data by downloading large files and streaming video in 4K, you’re just fine with that 1.2TB cap.

In addition to the unlimited data, you may be able to cut other add-ons to save cash. Take a look at an itemized copy of your bill and keep an eye out for fees touting a “speed increase” or “speed boost.” If you get a recurring speed charge you didn’t ask for—or that doesn’t lead to any apparent gains in speed—it’s worth asking Xfinity to cancel that feature. Also keep an eye out for unexpected one-time. Let customer service know that you never agreed to pay it and see if they can give you a refund.

Buying your own equipment instead of renting from Xfinity can save you a bunch of money over time.

“Own your own modem, but only if you are capable of doing most of your own technical support,” counsels Scott King Walker, a former Xfinity customer in Virginia. “Over the long run, this will save you substantially over the cost of leasing, and it will get you access to much better equipment.”

Xfinity provides its customers with a device called a gateway (which combines a modem and router) to get internet flowing through the home. This equipment costs a monthly rental fee of $15 per month. Within a year, the price can add up to exceed the cost of a normal modem and router that you can buy yourself. Why keep paying a rental fee when you can buy the thing yourself?

On top of saving you money, having your own equipment also means you can have more options when it comes to speed capabilities, parental controls, safety features, and more.

If your Xfinity bill is getting out of hand, we recommend checking out the latest Xfinity deals first. You may be able to lop off a good chunk of your bill by swapping out your TV or internet package online—we call that an easy win.

It’s pretty easy to shop on the Xfinity site—plus you don’t have to play hardball and negotiate with a real person. (Great news for introverts!)

Even Reddit can be an avenue for finding Xfinity bargains. “I had a question about my final bill and didn’t want to call again, so I posted on r/Comcast_Xfinity,” one Reddit user from suburban Georgia said. “They came back with a plan for 200Mbps at $25/month, including Wi-Fi equipment for two years, and were able to switch my plan to the new one right away. The customer service was WAY better than calling or chatting through their website.”

Of course, you may not find a deal you like online—or you may want to cancel your TV or internet service altogether. You have to call customer service directly in order to cancel your Xfinity plan. But before you pick up the phone, do a little research to give yourself some negotiating leverage.

The first thing you should do is see what other internet providers offer in your area. Run a search using our zip code check tool below to see what’s available.

Once you’ve gathered some intel, call up customer service. Let your Comcast representative know if you can find a competing offer that’s less than what you’re paying Xfinity now. Don’t be afraid to haggle down any hidden costs on your bill and compare prices. If you want to play hardball, ask to be transferred to the “customer retention” department. Let them know you’re ready to switch providers if you’re not happy, even if that’s a bluff.

Be warned, though—sometimes, you simply can’t get a deal. An Xfinity customer in Albuquerque who spoke to Reviews.org said she lives in a development where the builders prewired the homes for Xfinity, making it the only internet option for her and her family.

“I have to sign a new contract every year … and they always say, ‘Oh, this [plan] is only available,’ and pretty much you don’t have a choice,” says Bridget. Because Bridget doesn’t have the option of leaving Xfinity, she has no leverage to negotiate a deal. Unfortunately, negotiating probably won't work for you if you're in a similar situation, though some of our other tips might.

If you can’t get a price that works for you (and if you don’t live in an Xfinity-exclusive area), you can always switch for a better deal with the competition.

To see what internet options you have other than Xfinity, search your zip code in the tool below. Reviews.org maintains up-to-date information on the pricing, plans, and speeds of thousands of internet providers, and we'll give you a detailed snapshot of your best Wi-Fi options in seconds.

Need to know how Xfinity stacks up against the rest? Cable internet like Xfinity is serviceable, but generally, fiber is faster and gets you a better bang for your buck. We also think that 5G internet is a good alternative—while Xfinity’s extra fees can really add up, services like T-Mobile 5G Internet don’t have any hidden charges.

Ready to take the plunge? Just enter your zip code in the checker below to learn which providers are available to you.

We’ve tested, researched, and reviewed Xfinity services for almost 10 years to bring you the best information on this TV and internet provider.

We’ve also tested, researched, and reviewed dozens of cable TV and cable internet providers to know that Xfinity is one of the best services and that we'd recommend it to anyone. And another thing we also know is that your Xfinity payment can creep up over the years.

Since we’ve tested and researched Xfinity firsthand, we can provide helpful information on how to lower your bill with this provider because we've done so ourselves.