How to Lower Your Internet Bill

The average American spends $72 on internet each month. Compared to the days of the AOL free trial CDs, that’s a lot of moolah.

Of course, today’s internet is much faster than dial-up, but we’re right there with you when it comes to slashing that monthly cost.

Turns out, there are eight easy ways to lower your internet bill:

1. Reduce your internet speed
2. Buy your own modem and router
3. Bundle your TV and internet
4. Shop around and compare prices
5. Negotiate your monthly charges
6. Cancel your cell phone data plan
7. Ask about discounts and promotions
8. Look for government subsidies

1. Reduce your internet speed

One way you might be paying too much for your internet? You’re paying for more speed than you actually use.

Let’s say you fork over $65 a month for CenturyLink’s 940 megabits per second (Mbps) plan, but aside from a security system and smart TV, the only other time you and your partner use the internet is to watch The Handmaid’s Tale on Hulu.

You could probably get away with 100 or even 50 Mbps download speeds.

An easy way to figure out your minimum viable download speed is to check out our Mbps guide. Once you’ve got an idea of how much speed you need, look for internet service providers (ISPs) that offer plans in that Mbps range at a low price. (We even recommend some ISPs, like Spectrum, Xfinity, and AT&T, in our list of the cheapest internet providers.)

Bonus tip: Lower your data usage

Some providers, like Xfinity, let you pay more per month to earn more data. Similarly, other ISPs will charge you a fee if you go over your data limit—usually around 1 terabyte (TB). (And you generally get one to two warnings before they charge you.)

But if you’re not using more than 1 TB of data each billing cycle, there’s no need to pay extra.

Here’s a quick list of some popular web activities and the amount of data you’d use for each one. If you find yourself chomping up data faster than Pac-Man chomps up those bonus fruits, see if you can save some downloads or high-data activities for next month.

2. Buy your own modem and router

Most ISPs let you rent a modem and router for a small monthly fee. Gee, isn’t that nice?

Okay, yes, it is. But that extra equipment rental charge quickly adds up. And if you’re planning to stay connected to the internet for a few years, it’s cheaper to buy your own modem and router in the long run. Plus, you can take it with you if you decide to swap providers.

Here’s an example of how much your Cox Wi-Fi modem might cost versus how much our recommended modem/router combo, the ARRIS Surfboard, costs.

Speaking of modem and router combos, stay away from any rental equipment that’s just a modem.

If you end up with one of these, you’ll need to buy a router to hook additional computers or devices with a wired internet connection. At that point, it’s probably best to just buy your own modem-and-router combo.

3. Bundle your internet with TV service

Sure, people say bundling is a money-saver, but how much does it really save you? Get this: most companies will reduce your bill—some by up to $20 or even $40 a month—if you bundle your internet with TV.

Some high-speed internet providers that save you money with bundles include:

• AT&T DIRECTV and U-verse: Save $20 per month
• Cox: Save $40 or more a month
• Spectrum: Save $15 per month
• Xfinity: Various savings per month depending on the bundle

If you do bundle, take a good, hard look at any additional streaming or TV services you’re still paying for. If they offer the same channels, networks, or shows as your newly bundled TV service, hit the cancel button and tell ‘em goodbye.

Be sure to also compare the cost of bundling to the cost of buying each of your services separately. Not all bundles are created equal, and some offer services you won’t use, channels you won’t watch, or prices that aren’t any good.

4. Shop around and compare prices

If your contract is up soon or you’re lucky enough to not have a contract to begin with, don’t be afraid to shop around.

You’ll often find that most ISPs offer pretty low introductory rates to new customers. And if you can get a price lock guarantee like the ones CenturyLink or Suddenlink offer, even better.

Need an easy way to check out possible savings from ISPs in your area? Just type in your ZIP code below and we’ll make a list for you.

5. Negotiate your monthly bill

If you’re stuck in the middle of a two-year contract and have just about had it with your ISP, you can still shop around.

See what other internet providers in your area charge for the same or similar download speeds you’ve got now. You can use this info later to negotiate a lower price—especially if your provider isn’t delivering the download speeds and performance it promised.

An easy way to check this is to take a speed test. We recommend the ones from HighSpeedInternet.com or SpeedTest.net.

How to negotiate with your internet provider

Need some tips for negotiating with your ISP? Start here:

1. Find out which service you have now so you can compare. Look at your download speed and, if you bundled TV service, the number of channels you get.
2. Be willing to cancel your service. If worst comes to worst, be ready to hit that button and be done with your ISP. Let them know you mean business.
3. Find out what competing internet providers charge in your area. If you’re signed up with the only provider in town, you’ve still got a leg to stand on. After all, your ISP makes $0 if you cancel and go without their internet. The thing is, they don’t know you won’t just sign up for satellite internet or swap to your cell phone’s 4G LTE service instead so you can get your Schitt’s Creek fix. (And we won’t tell them.)
4. Make sure you talk to your ISP’s Retentions department. These are typically the people with the power to make you the best offers, but don’t play ball with them until they offer to lower your bill without downgrading your service.
5. Build rapport and play nice with your customer service rep. Rumor has it that ISP’s reps can’t give a better offer to “irate” customers. If that’s not reason enough to polish your manners, we don’t know what is.
6. Be clear about what you want and the offer you found from a competitor. Don’t be afraid to ask if the offer on the table is the best your rep can do. If it’s not, tell them thanks, hang up, and try again later.

Again, we can help you create a list of what prices and speeds are in your neighborhood. Just enter your ZIP code below.

6. Cancel your cell phone data plan

This strategy might seem like a curveball, but if you look at the monthly cost of unlimited phone plans, you might change your mind.

Most of us don’t use anywhere near the “unlimited” data that companies like Verizon, AT&T, T-Mobile, and Sprint offer. (Which is technically not unlimited, since your speed drops drastically if you hit a certain data threshold your service provider sets.)

One way to better estimate how much data you need each month is to switch your phone’s settings so it uses Wi-Fi whenever a wireless connection is available, then track your data use.

7. Ask about discounts and promotions

The easiest internet discount just about anyone can get comes from ordering your service online. If you order online, usually an ISP will waive the installation or activation fees.

If you don’t currently have internet access, you might try to negotiate for this discount over the phone. Or you can ask a friend you trust if you can borrow their Wi-Fi, or order service on your phone with a secure wireless connection.

And if there’s a holiday coming up (or you can hold out until, say, Black Friday), keep an eye out for additional promotions.

Clothing and electronics stores aren’t the only shops that like to offer deals year-round. Some ISPs will offer gift cards, freebies, or contract buyouts for Labor Day, Black Friday, Cyber Monday, Christmas, and New Year’s. We’ve also got a list of the best internet deals we find each month—check it out to see if you can save some cash or get a freebie.

8. Look for subsidies

If your family is enrolled in certain federal assistance programs, you might qualify for subsidized, low-cost internet. These programs can include the following:

• National School Lunch Program (NSLP)
• Community Eligibility Provision of the National School Lunch Program (CEP of the NSLP)
• Supplemental Nutrition Assistance Program (SNAP)
• Temporary Assistance for Needy Families (TANF)
• Public Housing (HUD)
• Supplemental Security Income (SSI)
• Pell Grant
• Senior and/or veteran government assistance

You’ll find that most large internet providers have some sort of low-income internet plan they offer to those enrolled in certain assistance programs. Here’s a quick look at those low-income internet plans from some of the larger ISPs.

State programs that may qualify for internet assistance

A number of states offer programs that could also qualify you for a lower internet bill. Here are some examples:

• Women, Infants, and Children (WIC)
• California’s Medi-Cal program
• Senior Citizen Low-Income Discount Plans offered by local gas or power companies
• Minnesota Family Investment Program (MFIP)
• Tribally Administered Temporary Assistance for Needy Families (TANF)
• Refugee assistance

If you qualify for these or other assistance programs, your best bet is to call your internet provider to see if it can enroll you in a low-income internet plan.

Lifeline internet discount

Many ISPs also honor the Federal Communications Commission’s (FCC’s) Lifeline program, which gives you a monthly discount on your internet bill.¹

Certain internet providers, like CenturyLink and Verizon, have info on their Lifeline programs online. You can also check your eligibility and learn more about how to apply at the official Lifeline site.

Recap: How can I lower my internet bill?

A few easy steps, like reducing your download speed, buying your own modem and router, and comparison shopping, can help you lower your internet bill.

On top of that, there are a few other tricks you may not have thought of, like canceling your cell phone data plan or bundling your internet with TV service. And if you’re a low-income family, you might also qualify for low-cost internet service through the Lifeline program or your local internet provider’s own low-income internet plans.

Sources

1. Federal Communications Commission (FCC), “Lifeline Support for Affordable Communications”