T-Mobile 5G Home Internet offers a reliable internet experience, but Verizon 5G Home Internet gets faster maximum speeds.
Verizon vs. T-Mobile: Which 5G Home Internet Is Better?
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8 min readT-Mobile 5G Home Internet is a fixed wireless home internet service that is affordable, easy to set up, and fast enough to meet most customers’ needs. It’s widely available nationwide, consistently offers new-customer deals, and gets excellent customer satisfaction ratings from Reviews.org and the American Customer Satisfaction Index. Here is what you get from a T-Mobile 5G Home Internet plan:
- Five-year price guarantee
- 5G Gateway included
- Unlimited data
- Free and quick self-set up
- No contracts
Verizon 5G Home Internet also offers all-inclusive plans that provide a reliable connection over a fixed wireless connection. It offers similar prices to T-Mobile 5G Home Internet, but can deliver faster speeds, up to 1,000Mbps in select areas. Here are the features of a Verizon 5G Home Internet plan:
- Two-to-three year Price Guarantee
- Router included
- Unlimited data
- Free and quick self-set up
- No contracts
Both 5G internet providers offer great deals, including a $15 monthly discount when you bundle with a mobile plan. However, T-Mobile 5G Home Internet is more widely available than Verizon 5G Home Internet and also gets higher scores in consumer reports.
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T-Mobile 5G Home Internet vs. Verizon 5G Home Internet: Plans, pricing, and deals
T-Mobile 5G Home Internet plans and prices
Provider | Plan | Price | Download speed | Details |
| Rely Internet |
$50/mo. w/ AutoPay
| Up to 318 Mbps | View Plans | |
| Amplified Internet |
$60/mo. w/ AutoPay
| Up to 415 Mbps | View Plans | |
| All-In Internet |
$70/mo. w/ AutoPay
| Up to 415 Mbps | View Plans |
Verizon 5G Home Internet plans and prices
Provider | Plan | Price | Download speed | Details |
| 5G Home | $50/mo. w/ AutoPay* | Up to 300 Mbps |
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| |
| 5G Home Plus | $70/mo. w/ AutoPay* | Up to 1000 Mbps |
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|
*
w/ Auto Pay. Consumer data usage is subject to the usage restrictions set forth in Verizon's terms of service; visit: https://www.verizon.com/support/customer-agreement/ for more information about 5G Home and LTE Home Internet or https://www.verizon.com/about/terms-conditions/verizon-customer-agreement for Fios internet.
T-Mobile 5G Home Internet is available in three plan tiers: Rely Home Internet for $50 per month, Amplified Home Internet for $60 per month, and All-In Home Internet for $70 per month, which includes a 5G gateway and Wi-Fi mesh system. T-Mobile 5G Home Internet plans deliver download speeds between 318 and 415Mbps, offer unlimited data, and charge zero extra fees for installation or equipment. You can get a $5 monthly discount and a $15 a month discount if you have a T-Mobile mobile plan. And with T-Mobile's Project 10Million program and Lifeline discount, qualifying households can get low-income perks and discounts.
Verizon’s plans are set up similarly, with Verizon 5G Home, there are two plans to choose from: The standard 5G Home Internet plan with up to 300Mbps for $50 a month and the 5G Home Internet Plus plan with up to 1,000Mbps for $70 a month (with AutoPay). Speeds vary depending on your area, with some plans maxing out at 300Mbps download speeds. Verizon customers can get a monthly $15 discount with qualifying cellular plans, so your total internet bill costs $35 a month with AutoPay. Plus, Verizon's Forward program offers discounted service for low-income households.
T-Mobile 5G Home Internet vs. Verizon 5G Home Internet: Fees for modem and installation
T-Mobile 5G Home Internet plans offer some of the best internet deals, including a $5 monthly discount when you opt in to AutoPay bill payments, a five-year price guarantee, a 15-day test drive, access to entertainment perks with T-Mobile Tuesdays, and no equipment fees or contracts.
Verizon 5G Home Internet plans include a two to three-year price guarantee and a router rental. Verizon 5G Home Plus customers get additional benefits, such as whole-home Wi-Fi and a choice from a list of special gifts, which may include TVs, gaming headsets, and more. There are also multiple streaming and entertainment add-ons for $10 monthly, such as Netflix and Max.
T-Mobile 5G Home Internet add-ons and perks
Sign up for Amplified or All-In Home Internet plans
Sign up for any T-Mobile 5G Home Internet plan
Bundle with your postpaid T-Mobile voiceline
Sign up for Autopay bill payments
Included with the All-In Home Internet plan
Included with the All-In Home Internet plan
Verizon 5G Home Internet add-ons and perks
Bundle with your postpaid Verizon mobile plan
Sign up for autopay and paper-free bill payments
Add to your Verizon 5G Home Internet plan
Add to your Verizon 5G Home Internet plan
Add to your Verizon 5G Home Internet plan
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What makes this review legit?
Our fact-based research process centers on interviews with internet customers across the country, helping us understand how internet services hold up against diverse needs and challenges.
To put together this review, we looked at results from our speed test, pulled data from customer satisfaction surveys, and pored over the fine print to compare prices and speeds between the two providers. To flesh out our analysis, we also interviewed T-Mobile 5G Home Internet vs. Verizon 5G Home Internet customers to get their first-hand insights. We let their experiences guide our research and shape our conclusions. We also speak with ISP spokespeople and industry experts to get insights into connection types, speed capabilities, and other technical issues related to internet service.
The matchup: How we rate T-Mobile 5G Home Internet vs. Verizon 5G Home Internet
For all our internet reviews, we give a rating based on three main criteria—speed and reliability, dollar value, and customer experience—which we then average to make an overall score.
Here, we compare those ratings face to face. We then offer some analysis and context for important factors to keep in mind.
Want to know more? Read our full-length T-Mobile 5G Home Internet review and Verizon 5G Home Internet review.
Speed and reliability
T-Mobile 5G Home Internet: 3.5/5.0 | Verizon 5G Home Internet: 4.0/5.0
Dollar value
One downside of T-Mobile 5G Home Internet is that it doesn’t necessarily have the fastest speeds—all three plan tiers range between 72Mbps and 245Mbps. Generally, those are solid download speeds for two or three users, but large households with four people or more may find it challenging. Those download speeds are reliable for regular browsing, but you’re likely to experience fluctuating speeds throughout the day, which may make online gaming and 4K streaming a challenge. Some T-Mobile customers have reported they’ve given up on online gaming, and others in more rural areas may find that the service isn’t quite as reliable.
Verizon 5G is the better provider for those who are most interested in fast and reliable speeds, as Verizon speed tests place it as the country's second-fastest internet provider. Depending on the plan, you get between 300Mbps to 1,000Mbps download speeds, which should be more than enough for home internet use as well as a decent amount of online gaming and streaming. As with any wireless service, you may experience less stable connections and outages, but Verizon 5G Home Internet reliability has been rated highly by customers with 72% saying they “never” or “rarely” experience internet outages.
T-Mobile 5G Home Internet: 3.7/5.0 | Verizon 5G Home Internet: 4.5/5.0
In terms of bang for buck, T-Mobile offers good value, though not necessarily the best compared with Verizon. The plan is simple, with fixed rates of $50, $60, and $70 a month and no additional fees for installation or equipment. You are able to get additional discounts for $10 a month with autopay or up to $20 a month with flagship cellular plans, bringing your price down to potentially as low as $30. There are also plenty of perks including bundled streaming services with the free trial, T-Mobile Tuesdays freebies, and a five-year price guarantee.
With Verizon 5G Home Internet, you get a similarly competitive price: A fixed $60 or $80 a month with AutoPay, depending on the plan you choose, with no additional fees for installation or equipment. You’re also able to take advantage of significant discounts if you’re a Verizon customer, allowing you to get home internet for $35 a month with AutoPay, putting the prices roughly on par with T-Mobile, but with faster average speeds, which makes Verizon a better buy for most people in its service area. Perks aren’t as extensive and are only available as add-ons with some plans.
Customer experience
T-Mobile 5G Home Internet: 4.2/5.0 | Verizon 5G Home Internet: 4.25/5.0
T-Mobile 5G Home Internet gets stellar customer reviews. The provider ranked at the top of a 2023 customer satisfaction survey with high scores in overall satisfaction and customer experience—and the highest rating among non-fiber providers. (T-Mobile is working on expanding its fiber service, which is now available in eight states.) Many customer reviews mention the ease of getting in touch with customer service and timely resolution of technical issues. When Reviews.org called in, we were connected to a representative in three minutes.
Verizon is no slouch with customer service, either. The company ranks second among major internet providers in terms of overall customer service satisfaction, behind T-Mobile. Installation and setup are also easy, with customers reporting consistent speeds and no outages. Reviews for the 2023 American Consumer Satisfaction Survey are decent, but Reviews.org noted difficulty with both reaching a customer service representative on the phone and slow responsiveness via chat.
Overall quality: Which internet provider should you pick?
Verizon 5G Home Internet is the best 5G internet provider for most people, but especially Verizon mobile customers. It has the highest ratings out of the internet providers Reviews.org has reviewed. The service is fast and reliable and offers great bang for the buck for people with an existing Verizon cellular plan.
T-Mobile 5G Home Internet has its strengths, with simple and straightforward plan options and reasonable prices, but it’s not suitable for big households or power users. In terms of reliability, your mileage may vary depending on your location, and service can be occasionally spotty.
T-Mobile 5G Home Internet vs. Verizon 5G Home Internet: What do customers think?
Customers love T-Mobile, although wireless speeds can fluctuate
T-Mobile 5G Home Internet customers are generally positive about T-Mobile’s 5G service as an alternative to the monopoly of large internet providers. California customer Steve Abbott—whom Reviews.org spoke with for our full review of T-Mobile’s 5G home internet service—mentioned that it was a big step up from DSL, allowing him to stream two different shows in two different rooms with high definition.
That said, because the connection is wireless through the T-Mobile network, speeds can fluctuate significantly, especially in more rural areas where cell service isn’t as strong. Las Vegas user Jordan Rivera reported giving up trying to use the service for online gaming because of the high ping spikes.
“It’s always been easy to get to a real person on the phone when I call T-Mobile.” —Steve Abbott
Customers love Verizon 5G’s faster speeds and unlimited data
Verizon 5G Home Internet gets great customer feedback too. In interviews that we conducted for our review of Verizon, many customers mentioned that the service provides fast download speeds without a video throttle cap, allowing them to watch 4K shows without trouble. Others said that they were T-Mobile customers previously but didn’t like how they were subject to speed deprioritization during times of network congestion, so they switched to Verizon instead.
Other customers credit the excellent value of Verizon 5G Home Internet, especially for the consistent speeds that are usually higher on average than T-Mobile’s. As for customer service, most customers don’t have complaints and say they haven’t had to interact with customer service at all, even during setup.
“I like how it gives us fast speeds without a video throttle cap, so we can watch 4K shows.” —Johnothy Michael
Want T-Mobile 5G Home Internet or Verizon 5G Home Internet? Find it in your area
Both T-Mobile 5G Home Internet and Verizon 5G Home Internet should theoretically be available wherever their respective cellular networks are present. If you enter your zip code below, the Reviews.org address checker will tell you what providers you have available in your area.
Look for Verizon and T-Mobile 5G Home Internet in your area.
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