Xfinity vs. Frontier Internet Review 2022

Best Speeds & Prices
Xfinity Internet
Xfinity Internet
4.3 out of 5 stars
4.25
Starting from
$25.00
/mo
Monthly price
$25$299.95
Download speeds
503000 Mbps
Data cap
1.2 TB
Best for No Data Caps or Contracts
Frontier Fiber Internet
Frontier Fiber Internet
3.8 out of 5 stars
3.75
Starting from
$49.99
/mo
Monthly price
$49.99$149.99
Download speeds
5002000 Mbps
Data cap
Unlimited
Catherine McNally
Editorial Lead, Internet & Gaming
Read More
January 22, 2022
4 min read

Comparing Xfinity and Frontier Fiber Internet is tricky: you really can’t go wrong with either option. But Frontier Fiber internet is a slightly better choice.

But if you’re stuck with Xfinity versus Frontier DSL internet, Xfinity is the better internet service provider (ISP).

Read on to learn more about how these two internet providers differ on prices, internet speeds, data caps, and customer service. Let’s dig in and find out which one is the best choice for you.

Comcast Xfinity vs. Frontier internet pros and cons

Xfinity

Pros
  • Reliably fast download speeds
  • Competitive promo prices
  • Wide availability
Cons
  • Prices change depending on location
  • Iffy customer service

Frontier

Pros
  • Great fiber internet prices
  • Unlimited data options
  • Fast download and upload speeds
Cons
  • Slow speeds with DSL service
  • Awful customer service
Compare Xfinity and Frontier prices in your area.

Xfinity vs. Frontier: Prices

Choose Xfinity over Frontier unless you can get Frontier Fiber Internet.

Xfinity and Frontier internet prices seem to play leapfrog. Depending on what speed you’re looking at, one or the other might offer a better promotional price.

That said, we think Frontier’s Fiber internet service is the best deal thanks to its low cost, fast speeds, and unlimited data options—not to mention its newer and generally more reliable fiber technology.

But not everyone can get Frontier’s fiber internet service. And if you’re stuck with its DSL service, Xfinity internet is the clear winner. Here’s what Xfinity’s promotional prices look like for the Central part of the US:

Xfinity internet prices and plans for the Central US
Plan
Price
Download speed
Connection type
Details
Connect$19.99/mo.*Up to 50 MbpsCable
Connect More$39.99/mo.*Up to 100 MbpsCable
Fast$49.99/mo.*Up to 300 MbpsCable
Superfast$59.99/mo.*Up to 600 MbpsCable
Ultrafast$69.99/mo.*Up to 900 MbpsCable
Gigabit Extra$70.00/mo.1200 MbpsFiber
Gigabit X3$299.95/mo.3000 MbpsFiber
Data effective 02/17/22. Offers and availability vary by location and are subject to change.
* For the first 12 months with a 1-year agreement. Includes $10/mo automatic payments and paperless billing discount.
For the first 12 months with a 1-year agreement. Taxes and equipment not included.
With a 2-year agreement.
Xfinity Deals
Deals

Switch to Xfinity and get up to a $200 Visa® Prepaid Card!

Data effective 2/4/2022. Offers and availability vary by location and are subject to change.
*Limited time offer. Restrictions apply. Not available in all areas. New residential customers only. Limited to Performance Pro Internet, Blast! Internet, or Gigabit. Offer requires enrollment in both automatic payments and paperless billing. Must enroll within 30 days of placing the order. Without enrollment, the monthly service charge automatically increases by $10. The automatic payment and paperless billing discount is for a period of 24 months and will appear on the bill within 30 days of enrolling. If either automatic payments or paperless billing are subsequently cancelled during the 24-month term, or services are reduced to Xfinity TV Limited Basic service only, the $10 monthly discount will be removed automatically. 1- or 2-year minimum term contract required.
**Offer ends 02/21/2022. Limited time offer. Restrictions apply. Not available in all areas. New residential customers only. Limited to Superfast. Paperless Billing and Automatic Payments with bank account required, otherwise monthly service charge automatically increases by $10 (or $5 if enrolling with credit or debit card information). Discount will appear on statement within 45 days of enrollment. 1-year minimum term contract required.
†Offer ends 02/21/2022. Limited time offer. Restrictions apply. Not available in all areas. New residential customers only. Limited to Connect. Paperless Billing and Automatic Payments required. Discount will appear on statement within 45 days of enrollment. 1-year minimum term contract required.

In today’s world, DSL internet doesn’t quite cut it. Frontier’s lowest speed of 6 Mbps is barely enough to surf the web and send a few emails. We imagine you’ll hear dial-up noises in your head while trying to load Gmail or other sites.

And the 25 Mbps and 45 Mbps speeds aren’t much better—but they’ll at least connect you to a Zoom call if you’re the only person online in your home.

So if it’s a tossup between Xfinity and Frontier DSL internet, go with Xfinity. 

But, like we said, if you can grab Frontier’s Fiber internet, go for it. It comes with no contracts and unlimited data (Xfinity caps data at 1.2 TB), plus the prices are pretty low for the speeds you get.

Frontier internet prices and plans
Plan
Price
Download speed
Connection type
Details
Frontier Internet$49.99/mo.^Up to 115 MbpsDSL
Frontier Fiber Internet 500$49.99/mo.°500 MbpsFiber
Frontier Fiber Gig$74.99/mo.**940 MbpsFiber
Frontier Fiber 2 Gig$149.99/mo.††2000 MbpsFiber
Data effective 05/09/22. Offers and availability vary by location and are subject to change.
^ w/ Auto Pay & Paperless Bill. Per month for 24 mos. One-time charges apply. Max speeds are wired. Wi-Fi, actual & average speeds vary.
° per month for 12 mos. One-year agreement, early termination fee, and one-time charge apply. Max speeds are wired. Wi-Fi, actual & average speeds vary.
** per month for 36 mos. One-year agreement, early termination fee, and one-time charge apply. Max wired speed 940/880 Mbps. Wi-Fi, actual & average speeds vary.
†† per month. One-year agreement, early termination fee, and one-time charge apply. Max speeds are wired. Wi-Fi, actual & average speeds vary.

Xfinity vs. Frontier: Internet speed and data caps

Xfinity and Frontier Fiber get great speeds, but only Frontier has unlimited data.

Xfinity and Frontier’s fiber internet service are pretty much neck and neck when it comes to promised download speeds.

We recommend at least 50 Mbps for one person to stream, game, and take Zoom calls, and both ISPs offer these speeds plus faster download speeds for larger families.

But, as we said previously, Frontier’s DSL internet speeds leave a lot to be desired. We don’t recommend these speeds for anyone—unless you absolutely have no other choice. (Frontier’s DSL prices and unlimited data are still a better deal than satellite internet.)

Xfinity vs. Frontier download speed comparison
Provider
Download speeds
Upload speeds
Xfinity Internet503000 Mbps53000 Mbps
Frontier Fiber Internet5002000 Mbps5002000 Mbps
How much internet speed do you need?
Light Bulb

Not sure what download speed is right for you? We feel you. That’s why we created our internet speed guide to help you make choosing an internet plan a little bit easier.

Looking at our latest report on internet speeds, Xfinity gives you the most bang for your buck when it comes to the actual download speeds you’ll get. It ranked seventh out of 38 total ISPs that we analyzed, while Frontier ranked twelfth.

That said, Frontier’s speed score is likely brought down by its DSL internet service. We analyzed download speed, upload speed, and latency from over a million speed tests taken in 2019, and DSL’s slower download and upload speeds automatically put it at a disadvantage.

Our spidey sense tells us that Frontier’s fiber internet speeds probably match Xfinity’s speeds.

Xfinity vs. Frontier internet speed scores
Provider
Overall rank
Rank by connection type

Comcast Xfinity

7th out of 38 ISPs

2nd out of 22 cable ISPs

Frontier

12th out of 38 ISPs

7th out of 20 fiber ISPs

Data effective 1/28/2021. Offers and availability vary by location and are subject to change.

Xfinity vs. Frontier: Data caps

There’s no hemming and hawing here: Frontier takes the win with unlimited data on all of its internet plans. Even its DSL internet.

Xfinity, on the other hand, caps your data at 1.2 TB. While most of us probably won’t go near that data cap, it definitely starts to loom large by the end of the month if you’re working from home or need to download a boatload of video games.

  • Xfinity data cap: 1.2 TB
  • Frontier Fiber data cap: Unlimited
  • Frontier DSL internet data cap: Unlimited

Xfinity vs. Frontier: Customer service

Neither ISP is great, but we’d rather deal with Xfinity than Frontier.

Okay, let’s start this chat by saying that no internet provider offers amazing customer service. It’s the sad truth, and we wish it would change.

That said, Frontier’s customer service is the lowest of the low. It scored 55 out of 100 points in the latest American Customer Satisfaction Index (ACSI) report and made no improvements from the year before.1 Yuck.

On the other hand, Xfinity scored 66 out of 100, putting it right in the middle of the pack. That’s also an improvement from its score of 61 out of 100 the previous year. Sure, we’ve all heard the horror stories about Xfinity customer service, but we’d rather deal with Xfinity than Frontier.

Comcast Xfinity vs. Frontier internet customer service ratings
Rating
Xfinity rating
Frontier rating

ACSI 2019–2020

66 out of 100

55 out of 100

If you do need to call your ISP’s customer service center, be not afraid. You can take these steps before you call to make your life easier.

Xfinity vs. Frontier: Which is better?

Xfinity and Frontier are pretty evenly matched. But if you can get Frontier’s Fiber internet plans where you live, the prices are lower, you won’t need a contract, and you’ll get unlimited data.

But if you’re comparing Frontier DSL service with Xfinity, go with Xfinity.

  • Price: Frontier Fiber. Both Xfinity and Frontier Fiber internet offer great promo prices. But Frontier’s no contracts and unlimited data push it into the lead. That said, Frontier’s DSL internet prices aren’t good for the speeds you get.
  • Internet speed: Xfinity. Xfinity scored well in our fastest ISPs report, but it’s hard to say how Frontier performs. We think its Fiber internet matches Xfinity, but its DSL service isn’t worth writing home about.
  • Data caps: Frontier. You get unlimited data on every Frontier internet plan—including its DSL service. But Xfinity puts a 1.2 TB limit on your data.
  • Customer service: Xfinity. Internet customer service isn’t great, but at least Xfinity improved. That said, Frontier’s rock-bottom score is scarier than a Stephen King novel.

Best speeds and promo prices: Comcast Xfinity

4.3 out of 5 stars
4.25
Download speeds
503000 Mbps
Data cap
1.2 TB
Starting from
$25.00
/mo
Data effective 12/07/2021. Offers and availability vary by location and are subject to change.

Data effective 1/28/2021. Offers and availability vary by location and are subject to change.
*For the first 12 months. Some packages require a 1- or 2-year contract.

Best for unlimited data and no contracts: Frontier

3.8 out of 5 stars
3.75
Download speeds
5002000 Mbps
Data cap
Unlimited
Starting from
$49.99
/mo
Data effective 04/14/2022. Offers and availability vary by location and are subject to change.
Now that you know about Xfinity vs. Frontier, check these out next.
Compare internet prices and speeds in your area.

See which ISPs are the best.

Sources

Catherine McNally
Written by
Catherine McNally
Catherine has a degree in journalism and an MBA, and has spent the last 10+ years writing everything from Okinawa travel guides to stories on Medium. She’s been online since AOL CDs were a thing and is an unapologetic PC gamer. She believes the internet is a necessity, not a luxury, and writes reviews and guides to help everyone stay connected. You can also find her on Twitter: @CMReviewsIt.

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