Cox TV Review (2026): Is it Worth it?

Cox TV is good for people who value customization, but it comes at a steep cost.

Cox
Cox TV
4 out of 5 stars
4
  • pro
    The first HD box is free of charge
  • pro
    Cheapest plan starts at $20/mo.
  • pro
    Customizable to your specific needs
  • con
    The DVR can quickly get expensive
  • con
    More expensive than most other cable TV providers
  • con
    Must spend extra for most sports or lifestyle channels
John Schmoll
Jul 01, 2026
Icon Time To Read5 min read
Icon CheckEdited ByKelly Huh

Cox TV is a cable TV provider that offers various popular networks, a reliable DVR, and a host of on-demand content. The company also sells internet, phone, and home automation services. The bundling and customization options are plentiful, but they come with one significant drawback. Most Cox TV plans are expensive, and you must spend up to get a good selection of sports and lifestyle channels. I had Cox TV for five years and currently use Cox Internet. Our internet service is relatively fine, but our experience with Cox TV left us frustrated.

Bottom line: The personalization is nice, but not worth the price tag. Dig into my Cox TV review to learn if the cost is worth it.

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How to add Cox TV service when you already have Cox internet or another service from Cox Communications.

A view of my account settings where I can see what it’s like to add Cox TV to my current Cox Internet package. Image courtesy of John Schmoll, Reviews.org

Our breakdown of Cox TV

Our review of Cox TV is based on three main criteria. We assign a score to each, then average them to give you an overall rating.

Cox TV plans and prices

3/5

Package
Price
Number of channels
Cox TV Lite$20/mo.*60+
Contour TV Starter$80/mo.75+
Contour TV Preferred$140/mo.140+
Contour TV Ultimate$184/mo.250+
* Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment. Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees.
No Term Agreement. 2 Year Price Guarantee. Pricing, packages, and policies are subject to change, including when adjusting or removing services or equipment. Prices do not include applicable taxes, surcharges, usage-based charges (such as data, toll usage, pay-per-use service), and other fees. After any promotional period, regular rates apply (see www.cox.com).

Cox TV offers many popular networks and channels, but they’re not available on lower-tier plans. Purchasing a higher-end tier quickly gets pricey, making Cox one of the most expensive cable TV providers.

Pricing and channel selection were frustrating when I was a Cox TV subscriber. Other users concur. “80 channels and 60 of them I had never heard of. It didn't have any basic cable channels like ESPN or History Channel, or News Channels,” said Redditor RRHunt28.

Here’s the lowdown:

  • Plans start at $20, but this economical plan doesn’t include local channels, sports, or news networks. However, it does include 60+ popular lifestyle channels, such as A&E, HGTV, and TLC.
  • You must purchase Contour TV Preferred or Ultimate to get a broad mix of live sports, cable news, and lifestyle channels.
  • You can purchase various premium channels or add-on packs to customize your service, but that quickly gets expensive.
  • If saving money is important, then a live TV streaming service, such as YouTube TV, offers more well-rounded packages for your money.
  • Most Cox TV package tiers include 50+ music channels, so the number of channels per tier may be misleading.

Add-ons

If you want to customize your Cox TV plan, the company makes it affordable (starting from $10), but you commonly need the Contour TV Preferred plan to do so.


18 channels, including ACCN, ESPNU, and NBA TV.

12 channels, including NFL RedZone, BTN, and Outdoor Channel.

15 channels, including Starz, MGM+, and Flix.

25+ channels, including Disney Junior, Military History, and CLEO TV.

Cox TV reliability and experience

4/5

Outages are the main source of aggravation for many Cox Communications customers. Worse, Cox is notorious for not compensating subscribers for outages or loss of service.

  • My family and I generally didn’t experience many outages, even during peak hours or live sporting events.
  • Other users report regular outages, “...Every couple months their boxes conk out, you have to lose a couple days service, wait for tech who installs another refurbished box,” said Redditor
  • I found the guide intuitive, and the video quality was consistent on most occasions.
  • Cox gives you the first HD box for free, but you must pay extra for each additional box, and they’re 4K compatible.
  • You pay extra for DVR service with 250-hour and 1,000-hour recording limits.

Cox TV features

Multiple user profilesUp to 9
Unlimited DVR spaceNo
Simultaneous streams5
Extra Spanish networksOnly via add-on
Stream across devicesTV, mobile, desktop

Cox TV is feature-rich, with numerous helpful tools to manage your subscription. You may pay for some of those tools, though.

  • Cox Communications allows subscribers to add up to nine user profiles, allowing you to customize to specific viewer habits.
  • If you have more than one person in your home, Cox is a good fit as it allows up to five simultaneous streams, or three outside your home.
  • Don’t expect unlimited recording; the most that’s available is 1,000 hours, and that comes at a steep monthly fee.
  • If you want extra Spanish channels, you can purchase the Latino Pack add-on for 30+ channels, including Fox Deportes, ESPN Deportes, and Galavision.
  • The Contour TV app is an easy-to-use platform for live TV, on-demand content, and recordings on the go.

Cox TV billing

HD BoxesOne free, then $8.50 per additional box
CableCARD$6 per month
DVR ServiceStarts at $13.50 per month
Installation Fee$100 for up to three outlets
Troubleshooting visit$75 per visit

Cox TV is fee-happy and I often found it difficult to understand our Cox bill, thanks to hidden costs. If you’re not careful, it’s easy for those costs to balloon your monthly charge beyond the advertised monthly price.

  • Cox provides all subscribers with one Contour HD box and a voice remote, but you must pay an additional $8.50 per extra box you purchase.
  • Getting live help at your home costs a pretty penny: $100 for the initial install and $75 for a troubleshooting visit, though you can try installing it yourself if you wish.
  • Cox offers three DVRs, Essential, Preferred, and Ultimate, costing $13.50, $20, and $30 a month, respectively, but the two lower tiers only offer 250 hours of recording.
  • TiVo owners can purchase a CableCARD add-on for an extra $6 per month, but your device must be compatible with the Contour box.
  • In my time with Cox, surprise charges and unclear pricing were common; reviewing your bill is vital to ensure the company doesn’t overcharge you.

Cox TV channel selection

5/5

Cox TV carries many popular networks, but you have to purchase the most expensive tiers to access most of them.

  • Cox TV offers a broad range of sought-after channels, but you need to get the Contour TV Preferred or Ultimate plan to access most of them.
  • You can add on popular sports channels, but Cox separates them into two different packages, further driving up cost.
  • Subscribers can purchase the Movie, Variety, or Latino packs, starting at $10 a month, to further customize their cable plans.
  • In my experience, HD and 4K availability was widely available and relatively reliable.

Overall quality

4/5

Cox TV is a legacy cable TV provider that is only worth considering if you want to bundle with internet or value customization. The company gives you a free HD box and boasts access to many popular networks.

Unfortunately, Cox is also one of the most expensive cable providers in the space. View the Cox plans to learn which is best for your needs.

Cox
Cox TV
Our Rating
4 out of 5 stars
4
Starts at$20/mo
Prices exclude taxes, surcharges, usage-based charges, certain equipment, and other fees or charges, which are subject to change.
Hide Caret Down  Light

See all Cox TV plans here

How we came up with our rating

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How we came up with our rating

I’ve tested cable companies and streaming services for over a decade. I personally used Cox TV for roughly five years, and my family are currently Cox Internet customers. Over the time I paid for Cox TV, I used and tested it extensively to optimize it to my needs. I drew on that experience to guide this Cox TV review. I’ve also read current online reviews of Cox TV to get an idea of how the service is performing for customers.

  • Plans and pricing: Pricing can vary by location, and I used an address in New Orleans, LA to identify pricing, using the “Choose your TV plan” to guide the purchase process for the plans I was interested in.
  • Reliability and experience: I was a daily user of Cox TV, recording shows, watching during peak hours, and watching live sports. I also researched online reviews of users sharing their feedback on Cox’s reliability.
  • Features: I used many of the available features as a Cox customer and analyzed the latest ones for this review.
  • Billing: I actively reviewed my Cox bill as a customer to identify potential overcharges or fees.
  • Channel selection: I compared Cox’s channel offerings versus its competitors for this review.

For more information on how we test, check out our methodology.

Cox TV FAQ

The most common source of frustration for many Cox customers is the price Cox charges for its service.

Cox TV Lite is the most affordable Cox plan, and it costs $20 per month for roughly 60 channels.

Calling customer service and asking to speak with the retention department is the best way to see if you qualify for a discount on your service.

John Schmoll
Written by
John Schmoll is an experienced writer and reviewer with 15+ years of experience covering streaming TV services and cell phone plans, helping readers compare features, pricing, and fine print to find the best fit. A former stockbroker with an MBA in Finance, he also provides practical guidance around saving, debt payoff, investing basics, and smarter everyday money decisions. His work has appeared in GoBankingRates, Investopedia, Prudential, and U.S. News, and he writes for banks and business clients. He lives in Omaha with his wife and three children.

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