Free credit monitoring available for some Optus customers

But is it enough? 

This story was originally published on WhistleOut Australia.

Alex Choros
Group Reviews Editor
Read More
September 26, 2022
1 min read

We are committed to sharing unbiased reviews. Some of the links on our site are from our partners who compensate us. Read our disclosure policies to learn more.

Optus will offer current and former customers "most affected" by the data breach a 12-month free subscription to credit monitoring and identity protection service Equifax Protect.

While Optus didn't specify the parameters for "most affected", we can presume that all customers who had identification documents such as passport numbers or driver's licenses exposed will be part of this group.

Optus will be getting in touch with these customers with information on how to start the Equifax subscription over the coming days. The telco says these communications will not include links. If you get an email or SMS purporting to be from Optus with a link, do not click - it's a scam.

Equifax Credit & Identity Protect is valued at $14.95 per month, and includes a credit report each month, alerts for changes to your report, dark web monitoring, and document expiry alerts.

Optus says it has now contacted all customers who had identification documents compromised as part of the breach. It is now reaching out to customers who had other details, such as their email address, exposed.

Alex Choros
Written by
Alex Choros
Alex Choros is the Group Reviews Editor for Clearlink Australia's local websites - Reviews.org, Safewise, and WhistleOut - and the Managing Editor for WhistleOut Australia. He's been writing about consumer technology for over eight years and is an expert on the Australian telco sector, to the point where he knows far too many phone and internet plans by heart. He also contributes to Gizmodo and Lifehacker, and makes regular appearances on 2GB. Outside of tech, Alex loves long hikes, red wine, and death metal.

Related Articles

soundcore space q45
Soundcore Space Q45 review: love is blind, not deaf
First impressions last - they need to count.
Pixel 7 and Pixel 7 Pro
Vodafone has the best Pixel 7 deal, but Optus has the weirdest
Australia's big three are giving Pixel fans plenty of deals to pick between.
This discount makes the Samsung S20 FE the best sub-$300 phone right now
Samsung's take on the iPhone SE is less than $300 for Black Friday.
Best Gaming Laptops you can buy in Australia
The best gaming laptops you can buy in 2022
Gaming laptop sales are at an all-time high so it's a good time to review...