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AGL mobile plans review

More renowned for energy, AGL is well worth a look if you’re in the market for a SIM-only plan.

AGL-logo
AGL Mobile
4 out of 5 stars
4
Network
Optus (4G and 5G)
Mobile plan types
SIM-only
Price
From $20/mth
Nathan Lawrence
Jan 26, 2024
Icon Time To Read3 min read

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Quick verdict
AGL has a good selection of 4G and 5G plans, most of which have plenty of monthly data for heavier SIM-only users. While the pricing isn’t overly competitive for cheaper plans, we do like that AGL has ticked a convenience box by offering eSIM support. Still, AGL’s 5G plans are all capped at 100Mbps and the telco’s plans don’t have many perks, including a lack of international inclusions.
pro
Pros
pro Wide selection of SIM-only plans
pro 4G and 5G options
pro eSIM available
con
Cons
con 100Mbps cap for 5G plans
con No global roaming
con Not many perks

AGL value for money

Worth a look if you’re into big-data SIM-only plans.

All AGL SIM-only mobile plans come with unlimited talk and text as standard. Have a look at AGL’s cheapest SIM-only plan before we dive into comparisons.

That’s a fair chunk to pay for AGL’s cheapest plan, which is beaten on price by competing plans from iiNet, Kogan Mobile, Circles.Life and Moose Mobile. Here’s a look at the most popular SIM-only plans from our comparison engine with at least 5GB that don’t cost more than $20 a month.

AGL’s next cheapest plans are the same price with one offering 15GB of 4G data and the other providing 20GB of 5G data. You’re better off going with the AGL 5G plan for better value, which you can see below.

Spintel, iiNet, Moose Mobile and Circles.Life all offer better data-to-dollar value but none of those are 5G plans. Belong has a better price for a 5G SIM-only plan but the next in line is AGL or Southern Phone. Here’s a look at popular SIM-only plans with at least 20GB from our database.

AGL again offers identical pricing for its next two plans, albeit one comes with 40GB of 5G data and the other with 60GB of 4G data. Below is the AGL 4G plan with better dollar-to-data value.

Southern Phone, Moose Mobile, Spintel and Circles.Life have more competitive dollar-to-data value; admittedly, they all have less base data than AGL’s competing plan. Check out popular SIM-only plans from our database with at least 50GB of data.

AGL has an identical-priced pairing for its two most expensive plans, too: the same price gets you either 200GB+ of 4G data or 100GB of 5G data. We’ve highlighted the 4G plan below because of the better value.

AGL is at the top of the pile for plans in our database that have at least 200GB of base data. You may be able to get time-limited bonus data at a better price from other telcos but AGL’s base data even competes with some of those bonus-data offerings. If you’re in the market for a SIM-only plan with at least 200GB of data, have a look at the options below.

AGL mobile coverage

AGL uses the wide-reaching Optus mobile network, including 5G.

AGL is one of several telcos that operate on the Optus mobile network. This includes a selection of 4G and 5G plans but it’s worth flagging that AGL’s 5G plans are capped at 100Mbps download speeds. Use the interactive map above for an idea of AGL coverage in your area.

AGL mobile features and perks

Forward-thinking with eSIM but not many other perks on offer.

If you want a feature-packed SIM-only plan, start comparisons with options from Telstra, Optus, Vodafone and Everyday (Woolworths) Mobile. AGL plans are lighter on the perks front, meaning you won’t be able to buy a handset from AGL and there isn’t international roaming.

AGL SIM-only plans do include mobile credit, which can be used to call landlines and mobile numbers in eligible countries. Outside of that, the other main perk is for AGL Energy customers, who can potentially enjoy reduced plan pricing by bundling their energy and mobile plans. For comparison, the plans below are from perkier telcos.

AGL customer support and satisfaction

Good support options but no reported customer satisfaction.

Because individual support experiences can vary greatly, we laser in on the number of assistance pathways as an indication of a telco’s investment in helping its customers. AGL may not have a customer forum or bricks-and-mortar stores but it does have everything else. Reach out online via social media, chat support or email. Help yourself with self-paced assistance or usage-monitoring apps. Alternatively, call AGL on 131 245 for phone support.

We typically grab the user reviews of real-world customers from places like Facebook, Google, Product Review and Trustpilot. Unfortunately, there weren’t any user reviews available for AGL mobile plans at the time of writing on any of these user-review sites.

icon-expertise

How we review mobile providers

All of the 30+ telcos we track in our comparison engine are appraised using the same schema, where each is awarded between 0.25 stars and up to 5 stars overall. This five-star system is also used for meaningful categories, which starts with all-important dollar-to-data value on a selection of plan options (where available).

The next step is to weigh up perks and extras, which starts with factors like network coverage and 5G availability, but also includes other meaningful inclusions, like endless data, unlimited international calls, and data rollover (among other perks). For support, we check for a range of available pathways, from forums and social media through to phone support and online chat.

Finally, we check a handful of user-review websites to see how customers rate their respective telcos, averaging out the scores when more than one option is available. All of this combines to paint a picture of telcos that may rank highly in one, some or all areas.

Read more about how we rate mobile providers.

AGL mobile frequently asked questions

AGL mobile and internet services come under the umbrella of AGL Energy, which is also the owner of Southern Phone.
Yes, AGL has a selection of 5G plans although they’re all capped at 100Mbps download speeds.
AGL uses the Optus mobile network, which includes access to 4G and 5G.
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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