If you’re looking for an internet service provider (ISP) that won’t ask you to make a blood oath to get an internet connection, Spectrum might be your go-to.
That’s right—you won’t have to sign a contract to surf the interwebs. But with one internet-only plan, is Spectrum worth the switch? Let’s find out.
- No contracts
- Well-priced compared to similar plans
- High actual-to-advertised download speed
- Only one plan available
- Fees vary widely based on location
FYI: Charter now owns Time Warner Cable
Spectrum Internet price and plans
Hiding behind the curtain are more choices for internet plans.
Spectrum Internet packages and pricing
|Name||Price||Download speed||View plan|
|Spectrum Internet||$44.99/mo.*||200 Mbps||View Plan|
We can hear Three Dog Night crooning the lyrics to “One is the Loneliest Number,” because Spectrum’s internet plan flies solo. (Or at least that’s what Spectrum wants us to think.)
Luckily, the price for this plan runs about $10 cheaper than other plans with similar speeds. So as long as you’re good with about 100 Mbps, you’re set. (This speed is great for connecting multiple devices, streaming in high-definition or even 4K on a couple devices, and is also enough for gaming.)
Spectrum also one-ups the competition by not making you pinkie swear with a contract. Of course, after 12 months, your price will go up—but sadly, this is true for pretty much every ISP.
Spectrum Internet bundles
Spectrum internet bundles save you money—but you might find better bundle deals elsewhere.
Spectrum adds some variety with its bundles, where you can pair internet with TV or phone service or both.
If you already planned on getting TV and internet or another combo of services, bundling them together will save you about $20 each month. Here’s how Spectrum’s TV and internet bundles shake out.
Spectrum TV and Internet bundle prices
|Bundle||Channels||Bundled price*||Learn more|
|Internet 100 + TV Select||125+||$89.98/mo.||View Plan|
|Internet 100 + TV Silver||175+||$109.98/mo.||View Plan|
|Internet 100 + TV Gold||200+||$129.98/mo.||View Plan|
Data effective 8/21/18. Offers and availability vary by location and are subject to change.
* For 12 months.
Spectrum Internet speed and data
You don’t get a lot of choices when it comes to internet speeds from Spectrum, but will you want to bang your head against the wall while waiting for a video to load?
According to Netflix, the answer is “Nope.” Spectrum rated third on the streaming service’s ISP leaderboard for July 2018.1
If you need more than 100 Mbps because you live in a house of gamers or Hulu binge-watchers, we understand Spectrum may not be for you. Instead, we recommend Verizon Fios for a sweet fiber connection and top speeds of up to 940 Mbps.
Spectrum Internet fees
Spectrum’s fees vary widely based on your location and internet plan.
Spectrum’s low-ish price for its single internet plan can easily skyrocket depending on where you live. Here’s a quick look at some fees you can expect.
- Installation fees: As we searched, we got quoted some very different installation fees—$9.99 for one address and $49.99 for another. Long story short: your installation fee depends on where you live, but you may be able to negotiate it down.
- Wi-Fi router fee: If you want a wireless connection in your home, you’ll need to upgrade to a Wi-Fi router. This upgrade will likely cost an extra $5 per month, but if your location is eligible for Spectrum’s faster plans, it may be free.
- Early termination fees: Nothing to see here because Spectrum doesn’t make you sign a contract.
Spectrum Internet equipment
Spectrum gives you a free modem when you sign up for internet service. Yup, we said F-R-E-E.
Spectrum Internet customer service
Brace yourself, Spectrum’s customer service isn’t the greatest—but neither is any other ISP’s.
If Spectrum’s customer service makes you want to crush soda cans with your bare hands, you’re not alone.
ISPs aren’t known for exceptional customer service, and unfortunately, that includes Spectrum. The latest report from the American Consumer Satisfaction Index ranked Spectrum with a score of 60 out of 100.2 To put that in perspective, the top-ranked ISP, Verizon Fios, had a score of 70.
Recap—How good is Spectrum Internet?
Thanks to unclear advertising and limited availability for faster speeds, we think Spectrum runs in the middle of the pack.
While it has a few setbacks, Spectrum could still be worth the switch if you’re so over your current ISP. Here’s a quick recap on why.
- Plans and pricing: Spectrum only offers one plan—unless you’re lucky enough to qualify for speed upgrades. That plan starts out with a competitive price, but after 12 months your bill will go up. On the plus side, you don’t need to sign a contract.
- Speed and data: No data caps here! And Spectrum got mad props from Netflix’s ISP rankings. However, if you need more than 100 Mbps, you might want to check elsewhere.
- Customer service: Just like every other ISP, Spectrum’s customer service leaves a lot to be desired.
Spectrum Internet FAQs
Who owns Spectrum Internet?
Back in 2016, Charter Communications bought both Time Warner Cable and Bright House Networks. Now all that ISP prowess is housed under one name, making Charter the proud new owner of Spectrum Internet.
Related video: How to speed up your internet
1. Netflix, “ISP Leaderboard – July 2018”
2. American Customer Satisfaction Index, “Video Streaming Dominates Subscription TV in Customer Satisfaction, ACSI Data Show”