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Swoop Broadband internet plans and prices

Nathan Lawrence
Jun 27, 2024
Icon Time To Read3 min read

Swoop Broadband is an Australian internet and mobile provider that offers NBN plans to most homes. If you live in a metropolitan or regional area, the chances are good you’ll be able to connect to a Swoop NBN plan.

Read on for everything you need to know about Swoop NBN plans.

Swoop Broadband fast facts
  • Swoop Broadband is an Australian internet provider that’s been around for more than 25 years, whose original focus was on fixed wireless internet.
  • Homes in fixed-line and Fixed Wireless parts of Australia can sign up for a Swoop NBN plan. Swoop also offers its own fixed wireless and private (Opticomm) fibre for eligible addresses.
  • If you need help, Swoop Broadband offers Australia-based tech support.
  • Swoop’s referral program rewards both the referrer and referee.

What are the different types of Swoop Broadband plans?

Swoop Broadband sells NBN plans to those who live in fixed-line and Fixed Wireless areas. There are a couple of Fixed Wireless plans to choose from but a near-comprehensive selection of fixed-line NBN plans for eligible homes.

Swoop Broadband fixed-line NBN plans and prices

Typical pricing for Swoop fixed-line NBN plans is more expensive than competitive, but self-reported speeds are among the fastest. If you live in an Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) home, you should be able to sign up for a Swoop NBN plan. Fixed-line NBN speed tiers include NBN 25/5, NBN 50/20, NBN 100/20, NBN 100/40, NBN 250/25 and NBN 1000/50. Note that only FTTP and HFC homes are eligible for the NBN 250 and NBN 1000 plans.

For comparison, check out the popular NBN fixed-line plans from our comparison engine.

Swoop Broadband fixed-line business NBN plans and prices

Swoop Broadband also sells a handful of business NBN plans for fixed-line addresses. Businesses can choose from NBN 50/20, NBN 100/40, NBN 250/100 and NBN 500/200 plans. Note that a business address needs FTTP or HFC to connect to an NBN 250 or NBN 500 plan.

Below is a daily updating list of popular business NBN plans from our database.

Swoop Broadband Fixed Wireless NBN plans and prices

Swoop Broadband offers a couple of Fixed Wireless NBN plans for eligible addresses. There’s the cheaper Fixed Wireless NBN 25/5 plan or the pricier NBN 75/10 plan. Typical plan prices are competitive compared to the other Fixed Wireless plans we track in our database.

Info Box
Other Swoop internet plans

If you want other internet plan options, Swoop also offers non-NBN fixed wireless and Opticomm private fibre plans. For business users, there’s also a selection of faster fixed wireless internet plans and enterprise Ethernet. Visit Swoop’s website for more information.

What do you get with Swoop Broadband plans?

Regardless of the plan type, all Swoop Broadband plans include unlimited data. As for speeds, Swoop advertises 25Mbps downloads and 5Mbps uploads for its basic Fixed Wireless plan, and 73Mbps download and 10Mbps upload speeds for its Fixed Wireless Plus plan. Below is a breakdown of all of Swoop’s fixed-line NBN plans in terms of typical evening speeds:

  • Swoop Broadband NBN 25/5: 25Mbps download, 5Mbps upload
  • Swoop Broadband NBN 50/10: 50Mbps download, 20Mbps upload
  • Swoop Broadband NBN 100/20: 100Mbps download, 20Mbps upload
  • Swoop Broadband NBN 100/40: 100Mbps download, 40Mbps upload
  • Swoop Broadband NBN 250/25: 250Mbps download, 25Mbps upload
  • Swoop Broadband NBN 1000/50: 975Mbps download, 49Mbps upload

Swoop Broadband deals

If you’re looking for a Swoop Broadband internet deal today, you’ll find them below (if there are any).

Swoop Broadband plan features

Like most other NBN providers, Swoop Broadband plans have $0 setup fees and no contracts. Outside of this, Swoop also offers Australia-based tech support and a generous two-way referral plan. If a Swoop customer successfully refers a new sign-up, both receive a $15 monthly credit for six months. Swoop doesn’t offer home phone plans, though, and is otherwise light on plan features.

Swoop Broadband plan modems

To save money, sign up for a Swoop Broadband NBN plan and use an existing NBN-compatible router or modem-router. Alternatively, pay extra for Swoop’s TP-Link VR400 v3 modem-router. This device offers dual-band WiFi 5 with 1,200Mbps of wireless bandwidth, plus three gigabit Ethernet ports for LAN connections and a single USB 2.0 port.

How to switch to Swoop Broadband

Transferring from an NBN provider to Swoop Broadband is a straightforward process. Here’s how to switch to a Swoop Broadband NBN plan:

  1. Find the Swoop NBN plan that works best for your home or business, then click the ‘Go to site’ button to go directly to the corresponding Swoop plans page. If that button is unavailable, head to the Swoop Broadband website.
  2. On the Swoop plans page, input your address and click ‘Search’. Select your address then confirm your internet type and plan.
  3. Optionally, select to add a preconfigured modem-router, then click on the ‘Continue to Checkout’ button to proceed. Follow the prompts to complete sign-up.

Swoop Broadband frequently asked questions

Which network does Swoop use?

For home internet, Swoop uses the NBN to connect eligible homes that use fixed-line and Fixed Wireless technologies. For its mobile plans, Swoop uses the Optus 4G network. Swoop also has its own fixed-wireless network and sells Opticomm private fibre plans.

How do I contact Swoop Broadband?

Swoop can be contacted via email (support@swoopbroadband.com.au), phone (1300 66 55 75), social media or online chat.

How much is the Swoop modem?

Swoop’s NBN-compatible modem-router is the TP-Link VR400 v3 and it was available for $180 at the time of writing.

Swoop Broadband features breakdown

Swoop Broadband internet plan features
Data rolloverN/A
Auto prepaid rechargeN/A
Data-free streamingX
Rewards programX
BYO modem/device
Included modemX
Purchasable modem
$0 setup-fee plans
Home phoneX
Discounted international callsX
Discounted mobile planX
Entertainment bundleX
Exclusive content offers
ACCC trackedX
CVC transparencyX
Swoop Broadband internet connections
NBN fixed-line plans
NBN Fixed Wireless plans
NBN satellite plansX
Mobile broadband plansX
Home wireless plansX
Fibre plansX
Cable plansX
Mobile networkN/A
Population coveredN/A
5G network accessN/A
4G network accessN/A
Swoop Broadband internet customer service
Customer forum (or blog)X
Crewed TwitterX
Facebook page
Retail storesX
Phone support
Usage-monitoring appX
Chat service
Self-service online (FAQs)
Email or messaging form
Nathan Lawrence
Written by
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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