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More NBN plans review: More, please

More NBN is a no-frills NBN provider that ticks a lot of the right boxes.

More Telecom Logo
More Telecom NBN
4 out of 5 stars
4
Max. typical evening speed
205Mbps (Ultrafast)
Highlighted perks
14-day trial and Google Nest WiFi bundles
Cheapest price
$46.20/mth for CommBank customers
Nathan Lawrence
Jan 18, 2023
Icon Time To Read3 min read

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Quick verdict: More NBN

More NBN offers mid-range typical pricing with fast advertised download speeds. Reported customer satisfaction is also good. While More offers all core NBN speed tiers, it doesn’t advertise download speeds for NBN 1000, and its NBN plans don’t have many features.

pro
Pros
pro Fast self-reported download speeds
pro Competitively priced plans
pro Good reported customer satisfaction
pro Great discounts for CommBank customers
con
Cons
con No advertised NBN 1000 download speeds
con Light on features
con Average number of support pathways

Popular plans from More NBN

More NBN plans and pricing

Competitive albeit mid-range pricing across key NBN speed tiers.

We compare NBN providers across all plans, in terms of typical monthly pricing and self-reported typical evening download speeds. At the time of writing, More’s regular monthly pricing was beaten by competitor plans from Tangerine, Spintel, Exetel, Kogan Internet, Dodo, Southern Phone and Belong for its NBN 25 plan. 

As for NBN Standard speeds, Dodo, Spintel, Tangerine, Exetel, Kogan, TPG and iPrimus all had cheaper typical monthly pricing compared to More’s NBN 50 plan. Check out popular NBN 50 plans below.

The gap grows for More’s NBN 100/20 plan in terms of typical monthly pricing, beaten by Dodo, Exetel, Spintel, Tangerine, Superloop, Southern Phone, iPrimus, Belong and Moose NBN. Admittedly, More’s regular pricing for its rare NBN 100/40 plan was only beaten by Exetel and Superloop. You can find more Fast NBN 100 plans in our round-up. 

More also has competitive regular monthly pricing for its NBN 250 plan, albeit behind Tangerine, Exetel and Mate. See how More's Superfast plan compares against other NBN 250 plans

Unfortunately, self-reported download speeds were unavailable for More’s NBN 1000 plan at the time of review, but it was still more expensive than competing plans from Southern Phone, Tangerine, Exetel, Superloop, TPG and iPrimus.  Head over to our round-up of gigabit internet plans to compare More's Ultrafast offer.

Light Bulb
The CommBank difference

More Telecom's NBN and mobile plans will appeal most to CommBank customers. If you're an active CommBank customer, you can score 30% off your monthly bill for the first 12 months of your More Telecom plan. All you need to do is provide your bank details when you sign up. 

Speeds: How fast is More NBN?

Fast up to NBN 100, then speeds slow down.

Anyone after an NBN 25 or NBN 50 plan can expect max potential download speeds, 25Mbps and 50Mbps apiece. Speeds are respectable for NBN 100 (92Mbps) and okay for NBN 250 (205Mbps), but More’s NBN 1000 download speeds aren’t advertised.

Plan
NBN speed tier
Max download speed
More evening download speed
Typical monthly price
More NBN Standard Speed Unlimitd PlanBasic II (NBN 25)25Mbps25Mbps$66
More NBN XL Speed Boost Unlimited PlanStandard (NBN 50)50Mbps50Mbps$77
More NBN XXL Speed Boost Unlimited PlanFast (NBN 100)100Mbps92Mbps$99
More NBN 100/40 Speed Boost Unlimited PlanFast (NBN 100/40)100Mbps92Mbps$109
More NBN XXXL Speed Boost Unlimited PlanSuperfast (NBN 250)250Mbps205Mbps$119
More NBN Ultrafast Speed Unlimited PlanUltrafast (NBN 1000)990MbpsNot advertised$149

For comparison, here’s how More NBN’s 100/20 plan compares to some of the fastest picks from our database.

More NBN speed test

Regardless of whether you’re an existing More NBN customer, you can use the speed test tool below to determine download speed, upload speed and latency. Speed not up to snuff? Consider a faster NBN plan.

More NBN: Perks and features

More plans have less when it comes to features.

More has a couple of features that are worth highlighting. The first is that all More plans allow for cheaper BYO modem prices or users can pay an upfront fee for three different Google Nest WiFi combinations. Users can also add a 4G or 5G mobile SIM to their plans, but we’d advise checking our best SIM Only plans page first. The other main perk is that More residential NBN plans come with a 14-day trial.

More NBN: Customer support and satisfaction

Average number of support pathways but great reported customer satisfaction.

The quality of support experience can vary from person to person, which is why we focus on how many support pathways a provider offers to its customers. For More NBN, contact pathways are limited to an FAQs page, email contact form or phone support on 1800 733 368.

According to More’s listing on consumer-review site Product Review, the NBN provider has a 4.3-out-of-5 rating after more than 400 reviews (with 300+ five-star ratings). Despite not having review scores listed on Facebook, Google or Trustpilot, that customer satisfaction rating puts More towards the top of providers we track in our database.

Here's a sampling of plans from NBN providers with high reported customer satisfaction.

How we review NBN providers

For the 20+ NBN providers we track in our comparison engine, we use a schema to comparatively rank them all in terms of key metrics: price, speed, features, support and user-reported satisfaction. Price and speed are ranked relative to the NBN plan prices and speeds available from the NBN providers in our database.

An NBN provider doesn’t have to be the cheapest, but it should at least have the speed to justify a steeper price. Note that we use typical pricing to better determine overall value, rather than relying on potentially short-lived promotional pricing. For speed expectations, the trend is towards parity between max potential download speeds and an NBN provider’s self-reported typical evening download speeds for NBN 12 (12Mbps), NBN 25 (25Mbps) and NBN 50 (50Mbps) plans. Faster NBN speed tiers tend to offer below-parity speeds, but faster is still preferred.

For features, we favour NBN providers that offer more bang for your buck, while acknowledging that the price-to-speed ratio is the most important. Similarly, the more support pathways an NBN provider offers its customers, the greater its investment in helping which, in turn, offers more options for users. Finally, we scour user-review websites to find satisfaction scores for customers of NBN providers to paint a better picture of their reputations.

Read more about how we rate NBN providers.

More NBN FAQs

More is partly owned by Commonwealth Bank and is an Australian-owned company whose head office is in Melbourne. The provider’s team is comprised of NBN and telecommunications specialists.
More NBN plans are available to homes with fixed-line or Fixed Wireless NBN technologies. Plans range from NBN 25 to NBN 1000, split between business and residential options. NBN 250 and NBN 1000 plans are available to selected HFC and FTTP properties (and FTTP only for business connections).
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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