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Spintel internet plans and prices

Nathan Lawrence
May 17, 2024
Icon Time To Read4 min read

Spintel is a mobile and internet provider in Australia with a full range of broadband plans. Most people will be able to sign up for a Spintel NBN plan but Spintel also offers 4G and 5G wireless home internet plans, as well as SIM-only mobile broadband plans.

Read on for everything you need to know about Spintel as an internet provider.

Spintel internet fast facts
  • Spintel is a privately owned internet provider that’s been around since 1996.
  • If you’re after an internet plan from Spintel, you can choose from NBN, wireless home internet and mobile broadband.
  • Spintel has a long-running history of offering six months of promotional pricing for its NBN plans.
  • If you have any issues, the Spintel internet support centre is open seven days a week.

What are the different types of Spintel internet plans?

Spintel plans are suited for those who live in metropolitan areas. There are a few NBN options, a handful of wireless home broadband choices and a couple of data-only mobile broadband plans.

Spintel NBN plans and prices

Spintel only offers a few NBN plans, which should be available to anyone living in a home with Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB)or Fibre-to-the-Node (FTTN) technologies. All of these technologies can access Spintel’s NBN 25/10 and NBN 100/20 plans, but only those in HFC and FTTP abodes can sign up for Spintel’s NBN 250/25 plan. Note that Spintel tends to offer six months of promotional pricing for new customers with its NBN plans.

For comparison, below are the fastest NBN plans today from our comparison engine.

Spintel home internet plans and prices

For those in eligible suburbs, Spintel also offers wireless home internet plans. The cheapest Spintel home internet plan is a 4G plan but all other Spintel home internet plans offer 5G. Paying more for the Spintel 5G plans equates to faster typical evening download speeds.

For comparison, check out these popular home internet plans from our database.

Spintel mobile broadband plans and prices

Spintel also sells a couple of mobile broadband plans on the Optus network. The cheapest Spintel mobile broadband plan has a data cap while the pricier alternative is a speed-capped mobile broadband plan with unlimited data.

Alternatively, consider these popular mobile broadband plans from our comparison engine.

What do you get with Spintel plans?

What you get with a Spintel internet plan varies based on the plan type. Almost every Spintel internet plan comes with unlimited data, except for the cheapest Spintel mobile broadband plan. Below is a look at the typical evening download and upload speeds you can expect from Spintel’s internet plans:

  • Spintel NBN 25/10: 25Mbps download, 8Mbps upload
  • Spintel NBN 100/20: 100Mbps download, 18Mbps upload
  • Spintel NBN 250/25: 211Mbps download, 22Mbps upload
  • Spintel 4G home internet: 25Mbps download, 2Mbps upload
  • Spintel 5G home internet: 50Mbps download, undisclosed upload
  • Spintel 5G home internet: 87Mbps download, undisclosed upload
  • Spintel 5G home internet: 240Mbps download, undisclosed upload
  • Spintel Mobile Broadband 50GB: undisclosed download, undisclosed upload
  • Spintel Mobile Broadband Unlimited: 20Mbps download, undisclosed upload

Spintel internet deals

If there’s a Spintel deal today for NBN, home internet or mobile broadband, you’ll find it below.

Spintel internet plan features

Spintel follows the NBN provider trend of selling plans without contracts and $0 sign-up fees. You can get a discount if you bundle a Spintel SIM-only plan with a Spintel internet plan. Spintel also has a referral scheme if you successfully refer friends, family or colleagues.

If you want a home phone, Spintel offers free incoming calls and pay-as-you-go outgoing calls. Alternatively, Spintel charges $10 a month for unlimited calls to home phones and mobile numbers in Australia. While Spintel offers eSIM for its SIM-only mobile plans, it doesn’t appear to offer this feature for its mobile broadband plans.

Spintel internet plan modems

Spintel lets its users BYO NBN-compatible router or modem-router but there are a couple of preconfigured options you can buy. For Spintel NBN plans, add a TP-Link VX230v modem-router for $139.95 upfront or spend $249.95 on the same device with a TP-Link HX510 mesh WiFi extender. The TP-Link VX230v modem-router is compatible with all NBN technologies, supports VoIP calls and offers dual-band WiFi 6 with wireless speeds up to 1800Mbps. It also sports three gigabit Ethernet ports and a single USB 2.0 port.

There are a few different purchasable options for a Spintel home internet plan. You can get the dual-band WiFi 5 Nokia FastMile 5G router, which has three gigabit Ethernet ports and a single USB 3.0 port. Alternatively, there’s the Huawei B628 modem-router, which has two gigabit Ethernet ports and a VoIP telephone port. This dual-band WiFi 5 modem-router supports speeds up to 600Mbps download and 100Mbps upload.

For a portable alternative (in supported areas), Spintel also offers the Netgear AC800S, which is a dual-band WiFi 5 device with 11 hours of battery life. This Netgear modem-router is available for home internet and mobile broadband customers.

Spintel coverage map

Spintel home internet and mobile broadband plans operate on the Optus 4G mobile network, which is available to 98.5% of Australians. Spintel offers a few Optus 5G home internet plans, which are only available in supported regions. Use the interactive map below for an idea of Spintel coverage via the Optus network. Note that Optus is shutting down its 3G network in September 2024.

How to switch to Spintel internet

Transferring from one NBN provider to Spintel is a straightforward process. Follow the steps below to switch to Spintel:

  1. Click the ‘Go to Site’ button next to the Spintel internet plan you want to sign up for. If you see ‘Link not supplied’, go to the Spintel website.
  2. On the Spintel website, enter your website at the top of the plans page, then click on the plan you’d like to confirm its selection. Optionally, choose to add a modem, phone line and a Spintel mobile plan.
  3. At the bottom of the plans page, click on the ‘Buy now’ button to go to the checkout. Fill in your details to create an account and follow the prompts to complete sign-up.

It’s the same process for Spintel’s home internet and mobile broadband plans, except there isn’t an option to add a home phone line or mobile plan.

Spintel frequently asked questions

Does Spintel use Telstra or Optus?
For its mobile broadband and wireless home internet plans, Spintel uses the Optus mobile network (4G and 5G).
Is Spintel owned by Telstra?
No, Spintel is a privately owned mobile and internet provider that’s been operating since 1996.
Is Spintel a good internet provider?
Yes, Spintel is a good internet provider, offering a range of NBN, wireless home internet and mobile broadband plans with competitive prices and decent speeds, albeit lacking in plan features and support pathways.

Spintel features breakdown

Spintel internet plan features
Data rolloverx
Auto prepaid rechargeN/A
Data-free streamingx
Rewards programx
BYO modem
Included modemx
Purchasable modem
$0 setup-fee plans
Home phonePAYG or call pack
Discounted international callsx
Discounted mobile planx
Entertainment bundlex
Exclusive content offersx
ACCC trackedx
CVC transparencyx
Spintel internet connections
NBN fixed-line plans
NBN Fixed Wireless plansx
NBN satellite plansx
Mobile broadband plans
Home wireless plans
Fibre plansx
Cable plansx
Mobile networkOptus
Population covered98.5%
5G network access
4G network access
Spintel internet customer service
Customer forum (or blog)x
Crewed Twitterx
Facebook page
Retail storesx
Phone support
Usage-monitoring appx
Chat service
Self-service online (FAQs)
Email or messaging formx
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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