Tangerine Telecom internet plans and prices

Tangerine Telecom is an internet provider renowned for competitive pricing, regularly offering discounted promotional pricing for new sign-ups. There are a few key options for getting online with Tangerine, too, covering NBN fixed-line, Fixed Wireless NBN and mobile broadband.

• Tangerine has a long-running history of offering discounted promotional pricing for the first six months with its internet plans.
• For NBN plans, Tangerine offers every major speed tier except for entry-level NBN 12 and is available to a wide range of homes thanks to fixed-line and Fixed Wireless options.
• Tangerine has high reported customer satisfaction from consumer sites including Product Review, Trustpilot and Google.
• Tangerine NBN plans have a 14-day no-risk trial for new sign-ups.

Most Australian homes will be able to sign up for Tangerine NBN plans with support for Fixed Wireless abodes in rural and regional areas or fixed-line NBN for metropolitan suburbs. Additionally, Tangerine also sells mobile broadband plans via the Telstra wholesale network.

NBN fixed-line internet plans are available to Tangerine customers connected to the NBN via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN). Here’s a list of the available Tangerine NBN plans and the technology types that are eligible to use them:

• NBN 25/10: FTTP, HFC, FTTC, FTTB, FTTN
• NBN 50/20: FTTP, HFC, FTTC, FTTB, FTTN
• NBN 100/20: FTTP, HFC, FTTC, FTTB, FTTN
• NBN 250/25: FTTP, HFC
• NBN 1000/50: FTTP, HFC

More than 650,000 homes in Australia are connected to the NBN via Fixed Wireless technology. If you’re in one of these homes, Tangerine sells a Fixed Wireless plan with 75/10 max speeds.

Tangerine also sells mobile broadband plans over the Telstra wholesale network. There are monthly options available with increasing data options between pricier additions.

Tangerine NBN plans come with unlimited data, a 14-day zero-risk trial and seven-day technical support. There are also $0 setup fees and no contracts or cancellation fees. Tangerine lets its customers use a bring-your-own (BYO) NBN-compatible modem; alternatively, they can pay more for a preconfigured modem. It’s also free to change plans.

New sign-ups have the option of adding a home voice plan for an extra monthly fee, which includes unlimited standard calls to landline and mobile numbers in Australia. International calls aren’t included but there are pay-as-you-go (PAYG) rates for these top 20 destinations: Canada, China, France, Germany, Greece, Hawaii, Hong Kong, India, Indonesia, Ireland, Italy, Japan, Netherlands, New Zealand, Singapore, South Africa, Thailand, Turkey, United Kingdom, United States of America.

Tangerine NBN plans also come with a ‘sticky’ IP address, which is more permanent than the typical dynamic IP for residential connections but less so than static IPs. In terms of typical evening speeds (nightly between 7:00pm and 11:00pm), here’s what you’re looking at for Tangerine’s NBN plans:

• NBN 25/10: 25Mbps download, 8.5Mbps upload
• NBN 25/10 (Fixed Wireless): 23Mbps download, 7Mbps upload (faster than the usual 5Mbps upload cap for these plans)
• NBN 50/20: 50Mbps download, 17Mbps upload
• NBN 100/20: 95Mbps download, 17Mbps upload
• NBN 250/25: 205Mbps download, 21.25Mbps upload
• NBN 1000/50: self-reported speeds unavailable

Tangerine’s data-only mobile broadband plans also have no contracts and are offered on the Telstra wholesale network, which includes Telstra 5G. The cheapest Tangerine mobile broadband plan has download speeds capped at up to 100Mbps on 4G and 5G, while the pricier alternatives are capped at up to 250Mbps.

Tangerine is renowned for offering promotional pricing for new customers. If that’s the case today, you’ll see the relevant Tangerine NBN and mobile broadband plans below.

One of the most notable Tangerine perks is its customer support. Tangerine prides itself on speedy assistance. Optionally, Tangerine users can sign up for a Tangerine SIM Only mobile plan alongside an NBN plan. These SIM Only plans are offered on the Telstra wholesale network, include 500GB data banks and most have international call inclusions. Prices and speeds vary based on how much data you’re after.

If you’re confident configuring your own BYO modem, you can use an existing compatible device with a Tangerine internet plan. But Tangerine also offers preconfigured modems. For starters, there’s the Eero 6+ mesh WiFi system, which is effectively a router-plus-extender combination designed for FTTP, HFC, FTTC and Fixed Wireless homes. This dual-band WiFi 62.4GHz and 5GHz device offers wireless speeds up to 3000Mbps.

Tangerine also includes a 12-month subscription to Eero Secure, which has a monthly fee thereafter. Either opt for a single Eero 6+ device for smaller homes or add an extra Eero 6+ device or two for larger abodes. Tangerine also sells NetComm networking equipment. For a cheaper option, there’s the NetComm CF40MESH router, which has dual-band WiFi 6 speeds and four gigabit Ethernet ports.

Alternatively, there’s the NetComm NF20MESH modem-router to consider, which can be purchased standalone as well as with one or two WiFi satellites for a boosted wireless signal. The NF20MESH has wireless speeds up to 2400Mbps and has one USB 3.0 port, plus four gigabit Ethernet ports for wired connections with compatible devices.

Tangerine hasn’t forgotten about the potential modem needs of mobile broadband users, either. There’s no extra device cost if you want a mobile broadband SIM card for a BYO device, like a compatible tablet, laptop or modem. But if you want a WiFi dongle, Tangerine has a couple of 5G-capable options: the Inseego M2000 and the Inseego FX2000. Both mobile broadband modems offer dual-band WiFi 6 connectivity for up to 30 devices. The difference, though, is the M2000 has a touchscreen, all-day battery and is built for on-the-go use, while the FX2000 is intended as a power-dependent indoor router.

Tangerine NBN fixed-line plans should be available to any metropolitan home, while NBN Fixed Wireless plans are typically accessible to those in rural or regional areas. If you’re unsure of the NBN technology type that connects your home, enter your address on the Tangerine or NBN Co website. Any area with Telstra 3G, 4G or 5G coverage should work with a Tangerine mobile broadband plan, which is around 98.8% of the population. For a better idea of how that looks, use the interactive map below. Keep in mind that Telstra is shutting down its 3G network in June 2024.

It’s a straightforward process to switch to any internet provider in Australia, including Tangerine. Follow these steps to shift to Tangerine NBN:

1. Find the right-fit Tangerine NBN plan and click on the orange ‘Go to Site’ button to go directly to the Tangerine website. If that button isn’t there, head to the Tangerine website.
2. Input your home address on the Tangerine website to tailor available NBN plans. Click on the orange ‘Choose Plan’ button to verify your desired Tangerine NBN plan.
3. Optionally, click the ‘Add Phone’ button to add a home voice plan with unlimited national calls.
4. Either ignore the modem section or click ‘Choose’ on the preconfigured Tangerine NBN-compatible modem you’d like to buy upfront.
5. Optionally, add a Tangerine SIM Only plan.
6. Click the ‘Order Now’ button at the bottom of the page, then sign up for an account by entering your email address. Follow the rest of the checkout prompts to complete your Tangerine NBN plan order.

Tangerine will notify you of the process of your NBN connection, including whether access to your property is required.

If you want a Tangerine mobile broadband plan, it’s a more streamlined process:

1. Pick the best Tangerine mobile broadband plan for your ’net needs and click on the orange ‘Go to Site’ button to go directly to the Tangerine website. If you don’t see the orange button, visit the Tangerine website.
2. On the Tangerine website, click the blue ‘Add Mobile’ button to confirm
3. Optionally, add a Tangerine mobile broadband modem.
5. Click the ‘Order Now’ button, then fill in your email address to sign up for an account. Complete your order by following the prompts.
6. When the SIM card arrives, follow the activation steps and insert it into a compatible device to get online.