Telstra tees up a price rise for its NBN and mobile customers

Many Telstra internet and mobile plans will increase by between $3 and $5 per month from July 1.

Telstra mobile data SIM customers are looking at the biggest increases while those on the provider's cheapest NBN and prepaid plans aren't looking at any changes. The provider's most expensive mobile plan as well as its prepaid, home phone, satellite, 5G internet plans are also remaining at their current price.

This move follows NBN Co's latest review of wholesale pricing, which has already seen providers like Tangerine implement their own price hikes. However, unlike that example, Telstra's annual round of pricing changes won't kick in until 1 July 2025.

In a blog post announcing the changes, Telstra consumer group executive Brad Whitcomb acknowledged the rising cost of wholesale broadband but framed it just one of many factors. 

"We’re making these changes to help us to invest more to improve our mobile network performance and experience including the reliability and security of our services and continue to ensure we have local support on hand," he said.

Whitcomb also paid lip service to the telco's new partnership with Starlink.

"We’re also developing satellite to mobile messaging - a new capability that would allow customers with compatible mobile devices to send and receive text messages from almost anywhere in Australia where they don’t have mobile coverage - as long as they are outside and have line of sight to the sky," he said.

According to him, Telstra are currently testing this technology and it will soon become available to eligible customers.

For a sense of how Telstra's mobile plans are changing in price, check out the table below.

In the past, Telstra's pricing changes have often come with comparable revisions to the amount of data included with each of its mobile plans. This time around, that isn't the case.

If that has you considering a change, you can find a snapshot of how Telstra's SIM only plans compare in price and value to the cheapest plans available from Optus and Vodafone below.

When it comes to Telstra's NBN internet plans, the provider pointed to similar and ongoing investment its network, products and services.

For a sense of just how much the cost of Telstra's NBN plans are changing, check out the table below.

One thing to note in the table above is that although the Telstra Start plan isn't getting more expensive, it's worth noting that this plan isn't advertised by the provider and is only available on request. The other thing to note is that where most Telstra NBN plan are set to get more expensive, Telstra's NBN 250 and NBN 1000 plans are moving in the other direction. Come July, these plans will become more affordable.

For a sense of how Telstra's fastest NBN plan compares in price to other NBN plans that offer similar gigabit speeds, check out the widget below.