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SkyMesh internet plans and prices

Nathan Lawrence
Sep 04, 2023
Icon Time To Read4 min read

SkyMesh is a rare NBN provider in Australia that caters to metropolitan, rural and regional, as well as remote and offshore homes. Instead of having to worry about which technology your home uses to connect to the NBN, you can very likely sign up with a SkyMesh plan and stick with the NBN provider no matter where you move in Australia.

SkyMesh internet fast facts
  • SkyMesh is one of a handful of internet providers that offers NBN fixed-line, Fixed Wireless NBN and NBN Sky Muster satellite plans in Australia.
  • All SkyMesh NBN plans include free standard installation, setup and activation with unlimited plan changes.
  • SkyMesh offers seven-day Australia-based tech support (including public holidays).
  • Bring your own (BYO) NBN-compatible modem-router or router; alternatively, purchase one outright from SkyMesh (with free shipping).

What are the different types of SkyMesh internet plans?

The NBN is comprised of what’s called a multi-technology mix: practically speaking, there are multiple technologies used to connect different parts of Australia. SkyMesh offers NBN plans for all technology types, meaning your address should be eligible to sign up whether you’re in a big city, a small town or a tucked-away place.

SkyMesh NBN fixed-line internet plans

SkyMesh sells three of the most popular NBN speed tiers to those in metropolitan areas. In practical terms, this refers to any home in a populous place connected to the NBN via Fibre-to-the-Premises (FTTP), Hybrid Fibre Coaxial (HFC), Fibre-to-the-Curb (FTTC), Fibre-to-the-Building (FTTB) or Fibre-to-the-Node (FTTN) technologies. If you live in a home with one of these technologies, you can sign up for a SkyMesh NBN 25/5, NBN 50/20 or NBN 100/20 plan.

SkyMesh Fixed Wireless NBN internet plans

For those in rural or regional areas, SkyMesh also offers Fixed Wireless NBN plans.

SkyMesh NBN Sky Muster satellite internet plans

The technology type SkyMesh is most renowned for is NBN Sky Muster satellite. This particular NBN technology is used to service homes in remote and offshore parts of Australia. Prices, speeds and data inclusions vary based on price. SkyMesh also sells Sky Muster Plus plans for homes or small businesses with greater speed needs. Additionally, medium and enterprise-sized businesses can also sign up for SkyMesh Business NBN Satellite Service, which includes automatic data top-ups, business service levels and a dedicated account manager.

What do you get with SkyMesh internet plans?

Outside of SkyMesh webmail, internet plan features may vary based on whether you’ve got an NBN fixed-line, Fixed Wireless or Sky Muster satellite plan. For instance, all SkyMesh NBN fixed-line plans have unlimited data. Not all Sky Mesh Fixed Wireless NBN plans come with unlimited data. And basically every NBN Sky Muster satellite plan has an on-peak and off-peak data limit.

In terms of optional premium add-ons, there are multiple NBN modem options plus a home phone service. That SkyMesh home phone service is comparatively pricey and only includes pay-as-you-go (PAYG) calls, with only 1800 toll-free numbers uncharged.

As for typical evening speeds (nightly between 7:00pm and 11:00pm), here’s what you can expect from SkyMesh’s fixed-line NBN plans:

  • NBN 25/5: 25Mbps download, 4Mbps upload
  • NBN 50/20: 49Mbps download, 16Mbps upload
  • NBN 100/20: 96Mbps download, 16Mbps upload

SkyMesh Fixed Wireless NBN plans typically come with a one-month free trial. While some SkyMesh Fixed Wireless NBN plans have a data cap, all plans are limitless: speeds on data-capped plans are slowed to 256kbps for download and upload if the full-speed limit is exceeded. While Fixed Wireless typical evening speeds aren’t typically advertised, ACCC data suggests users can expect around 86% of their download speed and roughly 60% of max plan speeds during the typical busy evening hours.

Speaking of typical evening speeds, you also won’t find those advertised for NBN Sky Muster satellite plans. SkyMesh offers a mix of satellite plans built on NBN 12/1 and NBN 25/5 speed tiers for residential users. Most of those have on-peak and off-peak data caps. There are Sky Muster Plus plans, which have the potential to have burst download speeds up to 50Mbps or 100Mbps (depending on the SkyMesh plan).

Sky Muster Plus plans also tend to have more data, unmetered data and/or unlimited data (albeit fair-use policies apply). SkyMesh satellite users also have access to bonus data during school holidays. Also note that on-peak times are between 7:00am and 1:00am daily and off-peak times are between 1:00am and 7:00am every day.

SkyMesh internet deals

If SkyMesh has an NBN deal today (for fixed-line, Fixed Wireless or satellite technologies), you’ll see it listed below.

SkyMesh plan features

SkyMesh NBN plans don’t have a whole lot of perks but there are some features worth highlighting. For starters, all SkyMesh NBN plans have $0 setup fees and no contracts. Technically. You need to give 30 days’ notice on a 30-day rolling billing cycle to exit without paying a pro rata fee. Basically, if you don’t cancel on the first day of your 30-day rolling cycle, you’ll be charged for any extra days into that cycle.

If you have any questions, SkyMesh has seven-day Brisbane-based tech support team familiar with regional internet needs. SkyMesh customers can also use a unique referral code for cash rewards with successful referrals.

SkyMesh internet plan modems

While SkyMesh supports BYO modems, the NBN provider advises new sign-ups to consider purchasing one of its available devices to ensure compatibility. SkyMesh modem costs are outright with free shipping. The Tenda V12 modem-router is compatible with all NBN technologies across fixed-line, Fixed Wireless and satellite. While it isn’t voice over internet protocol (VoIP) compatible for those after a home phone line, the V12 offers dual-band WiFi 5 2.4GHz and 5GHz up to 1200Mbps wireless speeds. It also has one USB 2.0 port and three gigabit Ethernet ports (four if your home is connected to the NBN via FTTB or FTTN).

If you do want VoIP compatibility or a mesh-upgradeable modem-router, consider the NetComm NF20Mesh. It’s also compatible with all NBN technology types but offers fast dual-band WiFi 6 with wireless speeds up to 2400Mbps. The NF20Mesh also includes four gigabit Ethernet ports and a single USB 3.0 port. If you live in a larger home or one that’s prone to WiFi black spots, also consider upgrading the NF20Mesh with CloudMesh WiFi Range Extenders.

How to switch to SkyMesh internet

Switching to any NBN provider in Australia is a straightforward process, and SkyMesh is no exception. Follow these basic steps to shift to a SkyMesh NBN plan:

  1. Use our SkyMesh NBN plans page to find the best plan for your home and click on the orange ‘Go to Site’ button (if it’s available).
  2. On the SkyMesh NBN plans page, enter your home address, select the corresponding option from the drop-down menu, then click on the orange ‘Check your address now’ button.
  3. Scroll down and confirm your plan selection by clicking on the orange ‘Select plan button’.
  4. Fill in your details, including name, email address, phone number, date of birth and desired username.
  5. Follow the prompts and, optionally, add a SkyMesh modem and/or home phone plan before confirming payment details.

SkyMesh internet frequently asked questions

The speed of a SkyMesh NBN plan is determined by the technology type and speed tier. SkyMesh NBN fixed-line plans have 25/4Mbps (NBN 25/5), 49/16Mbps (NBN 50/20) and 96/16MBps (NBN 100/20) speeds. Download and upload speeds for SkyMesh Fixed Wireless NBN and NBN Sky Muster satellite plans aren’t required to be self-advertised.
Like most NBN providers, SkyMesh offers $0 setup fees. The main additional cost to consider is if you choose to add an NBN-compatible modem at sign-up.
If you have a relevant SkyMesh Sky Muster satellite NBN plan, off-peak times are between 1:00am and 7:00am every day.

SkyMesh internet features breakdown

SkyMesh plan features
Data rolloverx
Auto prepaid rechargex
Data-free streaming
Rewards programx
BYO modem
Included modemx
Purchasable modem
$0 setup-fee plans
Home phonePAYG calls
Discounted international callsx
Discounted mobile planx
Entertainment bundlex
Exclusive content offersx
ACCC trackedx
CVC transparencyx
SkyMesh connections
NBN fixed-line plans
NBN Fixed Wireless plans
NBN satellite plans
Mobile broadband plansx
Home wireless plansx
Fibre plansx
Cable plansx
Mobile networkN/A
Population coveredN/A
5G network accessN/A
4G network accessN/A
3G network accessN/A
SkyMesh customer service
Customer forum (or blog)
Crewed Twitterx
Facebook page
Retail storesx
Phone support
Usage-monitoring app
Chat servicex
Self-service online (FAQs)
Nathan Lawrence
Written by
Nathan Lawrence
Nathan Lawrence has been banging out passionate tech and gaming words for more than 11 years. These days, you can find his work on outlets like IGN, STACK, Fandom, Red Bull and AusGamers. Nathan adores PC gaming and the proof of his first-person-shooter prowess is at the top of a Battlefield V scoreboard.

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