Xfinity vs. Spectrum Internet Review

Xfinity’s prices and plans are generally better, but Spectrum’s unlimited data offering will win over some customers

Best Value
Price Range
$19.99-$70
Download Speed Range
75-1200 Mbps
Data Cap Range
1200 Mbps
Best for Heavy Users
Price Range
$19.99-$89.99
Download Speed Range
30-1000 Mbps
Data Cap Range
Unlimited
Easton Smith
Aug 28, 2023
Icon Time To Read7 min read

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Xfinity and Spectrum are two giant internet service providers (ISPs) with a similar cross-country coverage area. But which one is better for you?

Xfinity internet offers a better range of plans and generally lower prices. But Spectrum’s unlimited data offering may make it a better option for big households and those who are online from dawn till dusk.

We’ve got a lot more to say about these two companies, let’s get into the nitty-gritty details about prices, perks, performance, and more.

Compare Xfinity and Spectrum plans in your area.

Xfinity vs. Spectrum: Prices

Winner: Xfinity’s pricing is confusing, but it still tends to be cheaper than Spectrum’s

Xfinity will end up being cheaper than Spectrum if you can navigate their pricing plans and find the right one for you.

Xfinity actually has three different price tiers, depending on which region you’re located in: Northeast, Central, or West.

We’ll go over all of the plan prices for each area, but it’s probably easier to type your zip code into this tool to see what Xfinity plans are available in your specific area.

Check Xfinity and Spectrum plans in your area with this tool.

Xfinity’s plan availability can also differ quite a bit, depending on whether you live in a place where Xfinity has a fiber optic network, or just a good ol’ fashioned cable network. So, be sure to check what’s available in your specific zip code.

Enough with the disclaimers, here are all of Xfinity’s internet plans, beginning with the Northeast region.

Comcast Xfinity promotional internet prices and plans for the Northeast
Plan
Price
Download speed
Data cap
Details
Connect More$25/mo.*200 Mbps1200 Mbps
Fast$35/mo.Up to 400 Mbps1200 Mbps
Superfast$60/mo.Up to 800 Mbps1200 Mbps
Gigabit$70/mo.Up to 1000 Mbps1200 Mbps
Gigabit Extra$80/mo.Up to 1200 Mbps1200 Mbps
* For 12 months with 1-year term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included.
For 24 months with 1-year term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included.
For 36 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included.

As you can see, there’s a wide variety of options here, from a cheap, relatively slow plan to a super-fast gigabit plan that costs nearly $100 a month. There’s a plan for every type of household, and we appreciate the range of speeds and prices.

Those living in Xfinity’s Central zone will see a similar set of plans, but the prices are a bit lower and there’s a Gigabit Extra option that’s just ludicrously fast.

Comcast Xfinity promotional internet prices and plans for Central
Plan
Price
Download speed
Data cap
Details
Connect$30/mo.^75 Mbps1200 Mbps
Connect More$35/mo.°200 Mbps1200 Mbps
Fast$55/mo.**400 Mbps1200 Mbps
Superfast$65/mo.**800 Mbps1200 Mbps
Gigabit$75/mo.**1000 Mbps1200 Mbps
Gigabit Extra$80/mo.††1200 Mbps1200 Mbps
^ For 12 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
° No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount.
** For 24 months. No term contract. Taxes and equipment not included. Includes $10/mo automatic payments and paperless billing discount.
†† For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount.

These Central zone plans are probably the best deals that Xfinity has to offer. Rejoice, Midwesterners! You have some of the best internet in the land.

You might be wondering, where exactly do these zones begin and end? It’s a good question, and Xfinity doesn’t give anyone a straight answer. We were shocked to realize that Minneapolis, Minnesota was in the Western zone, for example. So, once again, we suggest you enter your zip code using the tool above to figure out what plans are available to you.

Now, for the last set of plans from Xfinity: the Western zone. You might notice that these are almost exactly the same as the Northeastern plans, but that’s always subject to change.

Comcast Xfinity promotional internet prices and plans for the West
Plan
Price
Download speed
Data cap
Details
Connect$19.99/mo.‡‡Up to 75 Mbps1200 Mbps
Connect More$35/mo.††Up to 200 Mbps1200 Mbps
Fast$50/mo.^^Up to 400 Mbps1200 Mbps
Superfast$60/mo.^^Up to 800 Mbps1200 Mbps
Gigabit$60/mo.^^Up to 1000 Mbps1200 Mbps
Gigabit Extra$70/mo.^^Up to 1200 Mbps1200 Mbps
‡‡ For 12 months with 1-year term contract. Taxes and equpiment not included. Includes $10/mo automatic payments and paperless billing discount.
†† For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount.
^^ For 24 months. No term contract. Taxes not included. Includes $10/mo automatic payments and paperless billing discount. Not available in all areas.

The Xfinity plans you see here share a few features. They’ll all get you access to Xfinity W-Fi, with millions of hotspots available for you to plug into with your phone, laptop, or other device. And they all come with installation and early-termination fees, when applicable.

That was a lot of Xfinity plans. So let’s take a quick intermission before we talk about Spectrum. Go ahead and grab another La Croix from the fridge, use the bathroom, and maybe snag your favorite treat. We’ll wait.

… and we’re back! Here are all of Spectrum’s Internet plans.

Spectrum prices and plans
Plan
Price
Download speed
Data cap
Details
Spectrum Internet®$49.99/mo. for 12 mos.°°Up to 300 MbpsUnlimited
Spectrum Internet Ultra$69.99/mo.500 MbpsUnlimited
Spectrum Internet® Gig$89.99/mo. for 12 mos.***Up to 1000 MbpsUnlimited
°° For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.
*** For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet® Gig promotion price is $89.99/mo; standard rates apply after yr. 1. Taxes, fees and surcharges extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra.

After all those Xfinity plans, that felt a bit anticlimactic. Spectrum has just three plans to choose from.

As you can see, these plans offer between 300—1,000 Mbps* speeds and cost between $50—$90 a month. That’s a bit pricier than Xfinity, especially when you consider that Spectrum’s prices often go up after the first 12 months of service.

But, on the plus side, you won’t have to worry about any data caps or pesky 1-2 year contracts.

Differences between Spectrum vs. Xfinity plans at a glance:

  • Xfinity’s offers more plan options than Spectrum
  • Spectrum doesn’t require a contract when you sign up, while Xfinity internet requires a contract for all of its plans
  • Xfinity’s prices are generally cheaper
  • Spectrum offers unlimited data, while Xfinity has a 1.2 TB cap on all of its plans
  • Spectrum’s promotional prices will usually go up after the first year, while Xfinity’s prices are locked in for a 1-2 year contract period.

Xfinity vs. Spectrum: Internet, TV, and phone bundles

Winner: Both companies offer great bundle deals, but Xfinity’s prices are lower

Xfinity and Spectrum aren’t just in the internet biz. Both companies are also cable TV providers (check out Spectrum TV® and Xfinity TV) and mobile phone carriers. That means there are some sweet deals to check out for those who want to bundle multiple services together.

We’re not going to go too deep into all of the bundling options here, because there are many (you learn more about Xfinity bundles and Spectrum bundles in our separate reviews).

But we will show you some of our favorite bundles from each ISP.

Our favorite Xfinity bundles (Northeast region)
Plan
Price
TV channel count
Internet download speeds
Details
Fast Internet + Popular TV + Xfinity Voice$70/mo.†††125+Up to 400 Mbps
Superfast Internet + Ultimate TV + Xfinity Voice$130/mo.‡‡‡185+Up to 800 Mbps
Gigabit Extra Internet + Ultimate TV$140/mo.‡‡‡185+Up to 1200 Mbps
††† Internet: For 24 months with 1-year term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. TV: No term contract. Broadcast TV fee and regional sports fee extra; price subj to change. Taxes and equipment not included.
‡‡‡ Internet: For 24 months. No term contract. Includes $10/mo automatic payments and paperless billing discount. Taxes and equipment not included. TV: No term contract. Broadcast TV fee and regional sports fee extra; price subj to change. Taxes and equipment not included.

$140 for gigabit speed internet and over 185 cable TV channels is a great offer. While Spectrum’s bundle deals are also good, they aren’t quite as impressive.

Take a look for yourself.

Our favorite Spectrum bundles
Plan
Price
TV channel count
Internet download speeds
Details
Internet (Up to 300 Mbps) + TV Essential$74.98/mo for 12 mos* with Auto Pay ^^^65+Up to 300 Mbps
Internet (Up to 300 Mbps) + TV Select Signature$109.98/mo. for 12 mos.^^^150+Up to 300 Mbps
Internet (Up to 300 Mbps) + TV Select Signature + Voice$124.97/mo. for 12 mos.^^^150+Up to 300 Mbps
Internet Ultra + TV Select Signature$99.98/mo. for 12 mos.^^^150+Up to 500 Mbps
^^^ Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.

†SPECTRUM TV ESSENTIALS: Price subject to change. Taxes, fees, surcharges extra and subject to change during and after the term; additional services are extra. Spectrum Internet required. Spectrum Internet promotion price is $49.99/mo; standard rates apply after yr 1. Advertised price reflects $5 discount when enrolling in Auto Pay. Must maintain Auto Pay to keep discount. Taxes and fees are extra in select states. Taxes, fees and surcharges (broadcast surcharge up to $23.20/mo) extra and subject to change during and after the promotional period; installation/network activation, equipment and additional services are extra. General Terms: VIDEO: TV equipment required, charges may apply. Channel and HD programming availability based on level of service and location. Account credentials may be required to stream some TV content online. INTERNET: Speed based on wired connection and may vary by address. Wireless speeds may vary. Services subject to all applicable service terms and conditions, subject to change. Services not available in all areas. Restrictions apply. ©2023 Charter Communications.

Once you start bundling internet and TV packages, the pricing details can get pretty messy. Things like annual contracts, installation fees, and equipment rentals can sneak up on you, so be sure to read all the fine print before you sign up.

Xfinity vs. Spectrum: Internet speed and data caps

Winner: Xfinity may be faster, but its pesky data caps are a bummer

In general, Xfinity has faster plans available than Spectrum (however this can depend on where you live). In fact, Xfinity internet makes it onto our list of the fastest internet providers for its well-priced gigabit plan.

Spectrum's Internet speeds aren’t too shabby, either. The company can get you gigabit speed internet, which is more than enough bandwidth for most households. You can use our handy internet speed guide to figure out what plan is right for you if you're n to sure how much speed you need.

When we talk about internet speeds we need to consider both download and upload speeds. Upload speeds are what make it possible to download huge files quickly, game at high levels without lag, and be in Zoom meetings without sounding like a robot.

Here’s a chart that breaks down the upload and download speeds from both companies.

Comcast Xfinity vs. Spectrum download speed comparison
Provider
Download speeds
Upload speeds
Details
Xfinity Internet75-1200 Mbps10-35 Mbps
Spectrum Internet®30-1000 Mbps^^^4-35 Mbps
Data as of 04/05/2023. Offers and availability vary by location and are subject to change.
^^^ Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.

As you can see, neither company has very impressive upload speeds. Where Xfinity and Spectrum have fiber optic networks, customers should see faster upload speeds (usually on par with download speeds), but these areas are few and far in-between.

If you do want to make sure you have the best upload speeds available, check out our favorite fiber internet service providers.

Xfinity vs. Spectrum: Data caps

There’s a clear winner when it comes to data caps. Spectrum lets you use as much data as you’d like on all of it’s plans, while Xfinity caps you at 1.2 TB a month.

While the average monthly data usage of US households is around 433 GB a month1, there are still plenty of heavy-use households that could exceed Xfinity’s 1.2 TB cap every once in a while.

If you do go over your monthly data cap, Xfinity will charge you $10 for an extra 50 GB of data. You can circumvent the data cap completely by going unlimited for an extra $30 a month (or you could just use Spectrum).

Xfinity vs. Spectrum: Customer service

Winner: Xfinity rises above Spectrum, though neither is particularly impressive

Internet providers aren’t really known for their phenomenal people skills. Getting a real live human to pick up the phone when your modem isn’t working can be tough.

Luckily, Xfinity and Spectrum are actually pretty decent when it comes to customer service.

The most recent telecommunications report from the American Customer Satisfaction Index2 puts Xfinity in 3rd place overall and Spectrum in 5th.

Xfinity vs. Spectrum customer service ratings
Rating
Xfinity rating
Spectrum rating
ACSI 2021–202267 out of 10063 out of 100

Of course, there are still plenty of online complaints about both companies.

Customers often have issues with outages, bill payment, and equipment failure. If you find that you’re having trouble with Xfinity or Spectrum Internet® service, check out our tips for getting useful help from a customer service agent.

Xfinity vs. Spectrum: Which is better?

Best Overall: Xfinity Internet

Xfinity
Xfinity Internet
Our Rating
4.3 out of 5 stars
4.25
Starts at
$19.99
/mo
Data as of 04/05/2023. Offers and availability vary by location and are subject to change.

Xfinity’s breadth of plans and prices make it the best choice for most users who just want an affordable and straightforward internet plan.

But Spectrum’s unlimited data plans are probably better for those who use a ton of data—like gamers, streamers, and big families.

  • Price: Xfinity. Xfinity offers a wider variety of plans at a wider variety of prices. It has 75 Mbps plans for as low as $20 a month, while Spectrum’s cheapest plan starts at $30 a month.
  • Internet speed: Xfinity. While Spectrum’s speeds are enough for most people, Xfinity has plans that go up to 3,000 Mbps in certain areas!
  • Data caps: Spectrum. Spectrum offers unlimited data on all of its internet plans, while Xfinity caps you at 1.2 TB. This makes Spectrum the obvious choice for heavy users.
  • Customer service: Xfinity. Both companies do just fine in an industry plagued with bad customer service, but Xfinity is rated slightly higher.

Best for Heavy Users: Spectrum Internet®

Spectrum
Spectrum Internet®
4 out of 5 stars
4
Download Speed Range
30-1000 Mbps
Data Cap Range
Unlimited
Starts at
$19.99
/mo
Data as of 04/05/2023. Offers and availability vary by location and are subject to change.

*Wireless speeds may vary

Sources

Easton Smith
Written by
Easton Smith
Easton has worked as a freelance writer and researcher for several years, reviewing health, lifestyle, and technology products. He has probably read more Terms of Use contracts than any human alive. When he’s not sitting in front of a computer, Easton spends his time camping, climbing, and volunteering with humanitarian aid organizations.

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