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Xfinity vs. Spectrum Internet Review 2022
Xfinity and Spectrum are two giant internet service providers (ISPs) with a similar cross-country coverage area. But which one is better for you?
Xfinity internet offers a better range of plans and generally lower prices. But Spectrum’s unlimited data offering may make it a better option for big households and those who are online from dawn till dusk.
We’ve got a lot more to say about these two companies, let’s get into the nitty-gritty details about prices, perks, performance, and more.
Xfinity internet pros and cons
Spectrum internet pros and cons
Xfinity vs. Spectrum: Prices
Xfinity will end up being cheaper than Spectrum if you can navigate their pricing plans and find the right one for you.
Xfinity actually has three different price tiers, depending on which region you’re located in: Northeast, Central, or West.
We’ll go over all of the plan prices for each area, but it’s probably easier to type your zip code into this tool to see what Xfinity plans are available in your specific area.
Xfinity’s plan availability can also differ quite a bit, depending on whether you live in a place where Xfinity has a fiber optic network, or just a good ol’ fashioned cable network. So, be sure to check what’s available in your specific zip code.
Enough with the disclaimers, here are all of Xfinity’s internet plans, beginning with the Northeast region.
|Extreme Pro||$69.99/mo.*||Up to 900 Mbps||1.2 TB||View Plans|
|Performance Pro||$39.99/mo.†||Up to 300 Mbps||1.2 TB||View Plans|
|Performance Starter||$65.00/mo.‡||Up to 50 Mbps||1.2 TB||View Plans|
|Performance||$83.95/mo.‡||Up to 100 Mbps||1.2 TB||View Plan|
|Blast!||$59.99/mo.*||Up to 600 Mbps||1.2 TB||View Plans|
|Gigabit||$79.99/mo.*||Up to 1200 Mbps||1.2 TB||View Plan|
As you can see, there’s a wide variety of options here, from a cheap, relatively slow plan to a super-fast gigabit plan that costs nearly $100 a month. There’s a plan for every type of household, and we appreciate the range of speeds and prices.
Those living in Xfinity’s Central zone will see a similar set of plans, but the prices are a bit lower and there’s a Gigabit X3 option that’s just ludicrously fast.
|Connect||$30.00/mo.^||50 Mbps||1.2 TB||View Plans|
|Connect More||$40.00/mo.^||100 Mbps||1.2 TB||View Plans|
|Fast||$55.00/mo.^||300 Mbps||1.2 TB||View Plans|
|Superfast||$70.00/mo.^||600 Mbps||1.2 TB||View Plans|
|Ultrafast||$75.00/mo.^||900 Mbps||1.2 TB||View Plans|
|Gigabit Extra||$80.00/mo.^||1200 Mbps||1.2 TB||View Plans|
|Gigabit X3||$299.95/mo.°||3000 Mbps||1.2 TB||View Plans|
These Central zone plans are probably the best deals that Xfinity has to offer. Rejoice, Midwesterners! You have some of the best internet in the land.
You might be wondering, where exactly do these zones begin and end? It’s a good question, and Xfinity doesn’t give anyone a straight answer. We were shocked to realize that Minneapolis, Minnesota was in the Western zone, for example. So, once again, we suggest you enter your zip code using the tool above to figure out what plans are available to you.
Now, for the last set of plans from Xfinity: the Western zone. You might notice that these are almost exactly the same as the Northeastern plans, but that’s always subject to change.
|Connect||$24.99/mo.**||Up to 50 Mbps||1.2 TB||View Plans|
|Connect More||$39.99/mo.**||Up to 100 Mbps||1.2 TB||View Plans|
|Fast||$50.00/mo.††||Up to 300 Mbps||1.2 TB||View Plans|
|Superfast||$60.00/mo.††||Up to 600 Mbps||1.2 TB||View Plans|
|Ultrafast||$70.00/mo.††||Up to 900 Mbps||1.2 TB||View Plans|
|Gigabit||$80.00/mo.††||Up to 1200 Mbps||1.2 TB||View Plan|
The Xfinity plans you see here share a few features. They’ll all get you access to Xfinity W-Fi, with millions of hotspots available for you to plug into with your phone, laptop, or other device. And they all come with installation and early-termination fees, when applicable.
That was a lot of Xfinity plans. So let’s take a quick intermission before we talk about Spectrum. Go ahead and grab another La Croix from the fridge, use the bathroom, and maybe snag your favorite treat. We’ll wait.
… and we’re back! Here are all of Spectrum’s internet plans.
|Spectrum Internet®||$49.99/mo. for 12 mos.‡‡||Up to 300 Mbps^^||Unlimited||View Plan|
|Spectrum Internet® Ultra||$69.99/mo. for 12 mos.‡‡||Up to 500 Mbps^^||Unlimited||View Plan|
|Spectrum Internet® Gig||$89.99/mo. for 12 mos.°°||Up to 1000 Mbps***||Unlimited||View Plan|
After all those Xfinity plans, that felt a bit anticlimactic. Spectrum has just three plans to choose from.
As you can see, these plans offer between 200—1,000 Mbps speeds and cost between $50—$90 a month. That’s a bit pricier than Xfinity, especially when you consider that Spectrum’s prices often go up after the first 12 months of service.
But, on the plus side, you won’t have to worry about any data caps or pesky 1-2 year contracts.
Differences between Spectrum vs. Xfinity plans at a glance:
- Xfinity’s offers more plan options than Spectrum
- Spectrum doesn’t require a contract when you sign up, while Xfinity internet requires a contract for all of its plans
- Xfinity’s prices are generally cheaper
- Spectrum offers unlimited data, while Xfinity has a 1.2 TB cap on all of its plans
- Spectrum’s promotional prices will usually go up after the first year, while Xfinity’s prices are locked in for a 1-2 year contract period.
Xfinity vs. Spectrum: Internet, TV, and phone bundles
Xfinity and Spectrum aren’t just in the internet biz. Both companies are also cable TV providers (check out Spectrum TV and Xfinity TV) and mobile phone carriers. That means there are some sweet deals to check out for those who want to bundle multiple services together.
But we will show you some of our favorite bundles from each ISP.
TV channel count
Internet download speeds
|Standard+ More||$89.99/mo.†††||125+||Up to 300 Mbps||View Plan|
|Signature+ More||$129.99/mo.†††||185+||Up to 1200 Mbps||View Plan|
|Super+||$139.99/mo.†††||185+||Up to 800 Mbps||View Plan|
If you're looking to change mobile providers or add another phone line, Xfinity can save you money on more than just your phone bill.
When you add an Xfinity Mobile plan, you can get Xfinity Internet + streaming for only $30 a month. Plus, this deal comes with internet equipment included, a 2-year price guarantee, and doesn't require a contract.
$130 for gigabit speed internet and over 200 cable TV channels is a great offer. While Spectrum’s bundle deals are also good, they aren’t quite as impressive.
Take a look for yourself.
TV channel count
Internet download speeds
|Internet (Up to 300 Mbps) + TV Select||$99.98/mo. for 12 mos.‡‡||125+||Up to 300 Mbps||View Plan|
|Internet (Up to 300 Mbps) + TV Select + Voice||$114.97/mo. for 12 mos.‡‡||125+||Up to 300 Mbps||View Plan|
|Internet Ultra + TV Select||$119.98/mo. for 12 mos.‡‡||125+||Up to 500 Mbps||View Plans|
Once you start bundling internet and TV packages, the pricing details can get pretty messy. Things like annual contracts, installation fees, and equipment rentals can sneak up on you, so be sure to read all the fine print before you sign up.
Xfinity vs. Spectrum: Internet speed and data caps
In general, Xfinity has faster plans available than Spectrum (however this can depend on where you live). In fact, Xfinity internet makes it onto our list of the fastest internet providers for its well-priced gigabit plan.
Spectrum internet’s speeds aren’t too shabby, either. The company can get you gigabit speed internet, which is more than enough bandwidth for most households.
When we talk about internet speeds we need to consider both download and upload speeds. Upload speeds are what make it possible to download huge files quickly, game at high levels without lag, and be in Zoom meetings without sounding like a robot.
Here’s a chart that breaks down the upload and download speeds from both companies.
As you can see, neither company has very impressive upload speeds. Where Xfinity and Spectrum have fiber optic networks, customers should see faster upload speeds (usually on par with download speeds), but these areas are few and far in-between.
If you do want to make sure you have the best upload speeds available, check out our favorite fiber internet service providers.
Xfinity vs. Spectrum: Data caps
There’s a clear winner when it comes to data caps. Spectrum lets you use as much data as you’d like on all of it’s plans, while Xfinity caps you at 1.2 TB a month.
While the average monthly data usage of US households is around 433 GB a month1, there are still plenty of heavy-use households that could exceed Xfinity’s 1.2 TB cap every once in a while.
If you do go over your monthly data cap, Xfinity will charge you $10 for an extra 50 GB of data. You can circumvent the data cap completely by going unlimited for an extra $30 a month (or you could just use Spectrum).
Xfinity vs. Spectrum: Customer service
Internet providers aren’t really known for their phenomenal people skills. Getting a real live human to pick up the phone when your modem isn’t working can be tough.
Luckily, Xfinity and Spectrum are actually pretty decent when it comes to customer service.
The most recent telecommunications report from the American Customer Satisfaction Index2 puts Xfinity in 3rd place overall and Spectrum in 5th.
|ACSI 2021–2022||67 out of 100||63 out of 100|
Of course, there are still plenty of online complaints about both companies.
Customers often have issues with outages, bill payment, and equipment failure. If you find that you’re having trouble with Xfinity or Spectrum internet service, check out our tips for getting useful help from a customer service agent.
Xfinity’s breadth of plans and prices make it the best choice for most users who just want an affordable and straightforward internet plan.
But Spectrum’s unlimited data plans are probably better for those who use a ton of data—like gamers, streamers, and big families.
- Price: Xfinity. Xfinity offers a wider variety of plans at a wider variety of prices. It has 50 Mbps plans for as low as $20 a month, while Spectrum’s cheapest plan starts at $40 a month.
- Internet speed: Xfinity. While Spectrum’s speeds are enough for most people, Xfinity has plans that go up to 3,000 Mbps in certain areas!
- Data caps: Spectrum. Spectrum offers unlimited data on all of its internet plans, while Xfinity caps you at 1.2 TB. This makes Spectrum the obvious choice for heavy users.
- Customer service: Xfinity. Both companies do just fine in an industry plagued with bad customer service, but Xfinity is rated slightly higher.