Spectrum Internet Deals: A Master Haggler’s Guide to Cheap Internet

New customers can get great deals from Spectrum, but current customers can also contact customer service with hopes of rustling up a bargain offer

Spectrum Internet at a glance
Spectrum
Overall Quality ⁃ 3.7/5
bullet 3.8/5 - Dollar value
bullet 4.0/5 - Speed and reliability
bullet 3.2/5 - Customer experience
man popping out of a laptop with a speech bubbles with Wi-Fi, thumbs up, piggy bank
Alex Zaragoza
Jul 08, 2024
Icon Time To Read5 min read

I’ve been a Spectrum customer for six years now on both coasts. In that time, I’ve changed jobs and moved a few times (thanks, economy!), which required me to tighten the belt and find ways to cut costs. Though it often pained me, one of the ways I knew I could save some money every month was to call Spectrum’s customer service ready to start wheeling and dealing, and leaning on my dad’s old tactics to get the deal I wanted.

There is something about arguing for a deal that is deeply mortifying for me, clearly tied to watching the embarrassing display of parental cheapness. But my dad was a relentless, master haggler, and I’ve learned tactics from him that I have taken into adulthood now that I have a budget.

Looking for a deal on Spectrum Internet? I compiled all the best deals and promotions below, and also put together a tactical guide to coaxing a bargain from Spectrum’s customer service department.

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What are the best Spectrum deals and promotions?

As one of the best-rated cable internet providers, Spectrum offers a basic internet plan for $49.99 a month for 12 months when you set up AutoPay. The plan gives you download speeds up to 300Mbps. But you can upgrade to the 500Mbps plan, which costs $69.99 a month for 24 months when you have AutoPay. Bump up to $79.99 a month (for two years guaranteed when you have AutoPay) to get the fastest, most reliable internet, delivering speeds up to 1,000Mbps.

Spectrum also has a package called Internet Assist available to California customers who qualify for certain government benefits. Take a look at our low-cost internet guide for info on how to sign up.

Best Spectrum deals

Plan
Price*
Speed
View plans
Spectrum Internet® $49.99/mo. for 12 mos.*Up to 300 Mbps
Spectrum Internet Ultra$59.99/mo. for 24 mo.Up to 500 Mbps
Spectrum Internet® Gig$79.99/mo. for 24 mos.Up to 1000 Mbps
* For 12 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.
For 24 months when bundled. Limited time offer; subject to change; valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.

If you look at the fine print, Spectrum states that these offers are for “new residential customers only,” which they specify as someone having “no Spectrum services within past 30 days.” This is what we in the haggling business like to call verrrrryyyy interesting information to keep in your back pocket.

If you really want a cheap deal on home internet, you can also search for other internet providers in your area. Search your zip code below to see all the Wi-Fi options you have.

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Best Spectrum promotions

Deal
More info
Sign up for Spectrum Internet® with speeds up to 300 Mbps to get Advanced Wi-Fi and one Unlimited Mobile line free for 12 mos.
Get Disney+ Basic and ESPN+ at no extra cost when you sign up for a qualifying Spectrum TV plan
Receive a $5 monthly discount when you sign up for Autopay for your Spectrum Internet plan

The best promotion from Spectrum Internet right now is the chance to get a free Spectrum Mobile line for a year when you bundle it with the 300Mbps internet plan. The offer saves you $400 a year in cellular costs. You also get Advanced Wi-Fi and you don’t have to worry about data caps or annual contracts.

Spectrum perks

  • No data caps
  • No annual contract or early termination fees
  • Only $5/mo. to cover Wi-Fi when you use a Spectrum modem (compared to $10-$12/mo. from other providers)

How to get a deal on Spectrum Internet

First and foremost, when it comes to getting the best deal from Spectrum, you must have knowledge in your arsenal. Look up what promotions are currently being offered by Spectrum, which you can do in a few different ways:

  • Start by checking our regular roundup of the best internet deals. We’ve done a lot of the heavy lifting to find the sweetest Wi-Fi promotions and discounts, including from Spectrum, and we update the page monthly.
  • Go to the Spectrum website and see what deals they currently offer. You may have to enter your address to see if there are any different or additional offers for you based on your location—which could mean a few extra emails in your inbox. But that’s where the handy “unsubscribe” button can come to good use.
  • Call Spectrum customer service and ask what deals they are offering for new and existing customers. The customer rep likely only can offer promotions to new customers, but, as my dad always said, the answer is always “no” if you never ask. Besides, it’s important to know what new customers can get, even if an existing customer is ineligible.

Spectrum deals—winning tactics for saving money

When you’re ready to score a deal, consider what may be your style of negotiating. I take the “online troll” approach, hiding behind my phone and calling customer service. I am much more likely to wave a white flag if I have to look someone in the eye and demand a deal. But I have a few tactics in my handbook that have proven successful in securing Spectrum bargains.

Ask for a bundle offer—or simply get a cheaper plan

You certainly take advantage of a bundle deal as a way to get a discount on internet. On top of offering internet services, Spectrum also sells cable TV plans as well as cellular packages through its MVNO brand, Spectrum Mobile. The provider can get you a free mobile line for a year when you get the Spectrum One package, while a TV package can get you indirect perks like free subscriptions to Disney+ Basic and ESPN+.

Be really charming at a Spectrum store

Fidel Diaz, who works in the nonprofit union space, prefers a softer, in-person approach when he wants to save on Spectrum.

“My neighbor Greta and I trade war stories about this,” he says. “Her approach is to bottle up every work slight and frustration from being a mother and unleash hell on Spectrum management until they give her the correct deal. My approach is to walk in and be as charming as possible.”

In the past, Diaz has walked into a Spectrum store with pastries from a local bakery that everyone loves and “got free streaming TV for a year.” The following year, he dropped in “with candy on Halloween and they helped me set up for the federal discount.” Catching flies with honey instead of vinegar (or mild bribery) is certainly a worthy strategy. But it could absolutely backfire.

“I think both ways work. I just don’t have the Attila the Hun gene,” he says.

Call customer service and threaten to cancel

Whether you’re in a store or on the phone, your success in bargaining with Spectrum customer service all depends on the employee or management style of whoever you’re talking to. However, the thing to remember before going into a call or visit with Spectrum is that the company wants to keep your business. A customer rep absolutely does not want you to cancel service: They’d rather give you the deal than lose you as a client.

So—and brace yourself if you’re like me and are easily embarrassed—you have to be willing to try my dad’s go-to preferred strategy: the fake walk away. Even if you’re a current customer, insist on getting the new customer deal. If they can’t give it to you, threaten to cancel your services. This may be a long back-and-forth, but remain strong. And, importantly, be ready to actually walk away.

Another option: Switch to a new internet provider

You only need 30 days as a non-Spectrum customer to re-qualify as a new customer and, thus, score their promotional deal that would last a whole one to two years. Is it worth not having home internet for a month just to get the deal? Maybe, maybe not. The worst case scenario is for one month you have to use a coffee shop Wi-Fi or stream TV and movies from your phone under your phone’s internet plan.

Best internet providers that aren’t Spectrum

Provider
Prices
Speeds
View plans
ATT$55-$245300-5000 Mbps
Google Fiber$70-$150^1000-8000 Mbps
T-Mobile 5G Home Internet$50–70/mo.°72–245Mbps
Xfinity$9.95-$70**50-1200 Mbps
Verizon Authorized Dealer$35-$80††300-1000 Mbps
Data as of 04/05/2023. Offers and availability vary by location and are subject to change.
Price after $5/mo Autopay & Paperless bill discount (w/in 2 bills). Plus taxes $ fees. Limited availability. May not be available in your area.
^ Plus taxes and fees. Upload/download speed and device streaming claims are based on maximum wired speeds. Actual Internet speeds are not guaranteed and may vary based on factors such as hardware and software limitations, latency, packet loss, etc.
° w/ Auto Pay. Regulatory fees included in monthly price for qualified accounts. See full terms.
** Pricing for some packages are for the first 12 months. Some packages require a 1- or 2-year contract.
†† w/ Auto Pay. Available in select areas.

Another option, if Spectrum doesn’t budge, is to cancel and set up internet through a different provider. Not everyone lives on a block where multiple internet options are available—and you may not even have another viable option that can deliver speeds as fast as Spectrum. But it’s worth running a search to see what other internet options are available in your area.

The deals are there. There is money to save. It’s just a matter of how much you’re willing to haggle like my dad.

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