Your Apple Watch maybe eligible for a free repair

If your Apple Watch won't charge, read on.

Georgia Dixon
Feb 17, 2021
Icon Time To Read1 min read

 

Earlier today, Apple announced it would be providing free repairs to the "small number of customers" whose Apple Watch has been affected by a charging issue. In a support article posted earlier today, Apple acknowledged the problem, which has seen some Series 5 and SE owners running watchOS 7.2 or 7.3 unable to charge their Watch after Power Reserve mode (which effectively disables most features) is turned on. If you're not sure what model your Watch is, you can find out here. To check your device's current watchOS version, simply access the Settings on your Watch, tap 'General', then 'About', then you should see the version number.

Apple released a minor but important 7.3.1 update to address this issue, but should it persist, affected users will be eligible for a free mail-in repair. To see if your Watch is working as expected, place it on your usual charger and leave it for up to 30 minutes. If it still isn't charging even after the update, contact Apple Support to arrange your repair.

Even if your Watch is functioning as normal, it's always a good idea to ensure you install updates as soon as they become available so your device is covered with the latest security patches and features.

Georgia Dixon
Written by
Georgia Dixon has 10 years of experience writing about all things tech, entertainment and lifestyle. She spends most of her time as Managing Editor of SafeWise Australia and also has bylines on 7NEWS, Stuff.co.nz, in TechLife magazine and more. In 2023 she won Best News Writer at the Consensus IT Awards, and in 2024 she was a finalist for Best News Journalist at the Samsung IT Journalism Awards (The Lizzies). In her spare time, you'll find her playing games and daydreaming about good food, wine, and dogs.

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