I spoke to real Boost Mobile customers. Almost all of them complained about inconsistent speeds.
Boost Mobile Review: Powered by T-Mobile, AT&T, and Its Own Network. I’ll Tell You What I Like (And What I Don’t)
8 min readA carrier unlike others? At first glance, Boost Mobile appears to be some type of cell phone unicorn. It offers you prepaid AND postpaid plans on multiple networks. You also have access to AT&T, T-Mobile, and even Boost’s own 5G network. As long as there is a 5G tower in your area, there’s a good chance that Boost Mobile is going to work for you.
With a range of prices from $25 to $65 per month, generous premium data on every plan, and tons of phone device deals (most of them don’t even require a credit check), it seems people have been sleeping on a solid carrier.
My final conclusion is that I would recommend Boost Mobile to anyone who is ready to leave behind their expensive big carrier bills, prefers no credit checks or contracts, and is fine with not always having super solid speeds.
Keep reading for a more detailed look into my experience with Boost Mobile’s cell phone service, or take a look at Boost Mobile customer reviews below.
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Boost Mobile starts at $10 per month for 2 months and gives you 30GB of premium data. Screenshot by Monica Yoshida.
Here's my expert take on Boost Mobile
For all our mobile reviews, we give a rating based on four main criteria:
Then, we average the scores to make an overall score.
Boost Mobile plans
Here’s a quick overview of what you can expect from a Boost Mobile cell phone plan:
Pros:
- Prepaid and postpaid plans
- Premium data on all plans
- Multi-line discounts
- Phone device and accessory deals
- Hotspot included on higher-tier plans
Cons:
- No international perks on basic Unlimited plan
- No hotspot on basic Unlimited plan
- Complaints of slow data
- Subpar customer service reputation
* Unlimited talk, text, and data starting at $25/mo forever: After 30GB, customers may experience slower speeds. Customers will pay $25/mo as long as they remain active on the Boost Unlimited plan.
Dollar value
5/5
Every customer who spoke to me told me they stick with Boost Mobile because of the prices. So let’s take a look!
Boost Mobile offers three standard plans ranging from $25 to $60 per month called Unlimited, Unlimited+, and Unlimited Premium. Each of the plans offers generous amounts of high-speed data. And each of the three plans can be postpaid or prepaid plans (do not require a credit check to start an account).
Boost Mobile also offers two postpaid plans for phone lovers called Infinite Access for iPhone and Infinite Access for Galaxy. This plan allows you to save up to $800 or $830 every year on a new iPhone or Galaxy.
Get multi-line discounts with a Boost Mobile family plan
The Boost Mobile rep explains how multiple lines add up on the higher-tier plans. Screenshot by Monica Yoshida.
You can add up to 10 lines on a Boost Mobile family plan, but only the basic Unlimited plan offers some discounts up to three lines. On a three-line plan, you can get your line down from $25 to $16.66. The good news is that on the higher-tier plans, you can get promos like a line free or an extra discount as well. So it’s worth it to look into adding extra lines onto your Boost Mobile plan.
Perks and add-ons
Many of the Boost customers I spoke to enjoy the range of available phone deals. Anthony in Texas says that the fact that Boost bakes your phone payment into your plan price made it worth the switch for him. Surprisingly, many of the phone deals don’t require a credit check (which is a big deal for anyone with a lower credit score).
You can also find parental apps, games, and voicemail features, to free lines and discounts on family plans. We list more offers in our Boost Mobile cell phone plans and deals article.
Get a Tablet plan for $20/mo.
Get 30GB of premium data
Global roaming for $20/mo.
Available in 45+ destinations
Boost Family Guard app for $10/mo.
A parental control app that allows parents to track kid’s devices
Customer Takes
Low prices and phone deals make slow data worth it
It is good because they have good deals for plans and phones but when it comes to data it goes really slow.
Kennedi E.
Boost Mobile customer
Plan price and phone payment are convenient
I like that the service and phone payment come together as one payment.
Anthony
Boost Mobile customer
Share your experience and rate your mobile carrier
Your feedback helps others find the right cell phone plan. Whether your experience was great, frustrating, or somewhere in between, we want to hear about it.
Network coverage
3/5
Like I mentioned before, Boost Mobile is a unique cell phone carrier. It’s technically an MVNO that gives you access to T-Mobile and AT&T’s network towers. But it ALSO runs on its own 5G network. Your Boost SIM card will give you access to all three networks depending on what 5G tower is most available to you, and you don’t have to manually switch between them. So is that good for you? Well, AT&T’s network offers the best performance and T-Mobile offers the best 5G coverage, according to our in-depth Best Cell Phone Coverage page. And according to the 2025 OpenSignal report that provides an in-depth analysis into mobile network performance, T-Mobile and AT&T are winners in multiple categories of 5G experience. Bottom line: You’re going to get some great 5G coverage with Boost’s cell phone service.
As for its native 5G network (offering coverage in bigger cities), EchoStar (the company that owns Boost) recently agreed to sell its spectrum licenses to SpaceX and AT&T. So get ready to say goodbye to Boost’s native network. This doesn’t mean you’ll be losing service—it just means your Boost Mobile service will rely on AT&T and T-Mobile.
Boost Mobile isn’t the only prepaid carrier that relies on multiple network coverage. Red Pocket Mobile and US Mobile also offer coverage across AT&T, T-Mobile, and Verizon. For these carriers, you can pick one of the major cell phone networks for your individual line. Boost Mobile, on the other hand, features automatic switching. “J”, a Boost Mobile customer, told me that “to the average end user, you won’t know which network you’re on.” To me, this seems like a big positive since that seems like a lot of time and energy to manually switch between networks. I think the average American just wants their phone to work, and probably doesn’t need to control the inner workings of their multi-network SIM cards.
Boost Mobile customers complain about inconsistent speeds
Kennedi E.—a Boost Mobile customer who left a review on our site—let me know that when it comes to her data, “it goes really slow especially when you’re out in public or on the road.” Another Boost customer I found online shared, “The service can still be inconsistent at times, as in blazing fast and then hitting a bit of a speed bump…But I can live with that.”
Overall, the unpredictable and inconsistent speeds gives me the sense that if you’re looking for fast and reliable service, Boost Mobile may not be your ticket. However, if you can live with fluctuating speeds for a lower price point, then you can probably be content with a Boost Mobile plan.
After I entered my IMEI number on Boost’s site, it told me I’m a match! Boost SIM cards give you access to all three networks too! Screenshot by Monica Yoshida.
Data performance
3/5
You get a very generous amount of premium data on every Boost Mobile plan—from 30GB to 50GB. Like most MVNOs, the data you get can get slowed down during network congestion.
If you run out of premium data (each Boost Mobile plan is capped), your speeds significantly slow down. This is why cell phone companies can sell you “unlimited” plans rather than telling you that they actually offer a limited amount of data. Since your phone still technically keeps working (at insanely slow speeds), they can get away calling it “unlimited” (now you know!). And for reference, not even AT&T or Verizon offer premium data on all of their plans.
At the very least, 30GB to 50GB may not be truly unlimited data, but it’s a huge amount. The average cell phone user only needs about 10GB of data per month, so if you’re someone who connects to Wi-Fi often, Boost’s data allotment will be more than enough.
Pro tip: Add a Recurring Data Pack instead of upgrading your plan.
You can get the same amount of premium data as the Unlimited+ plan if you add a Recurring Data Pack to the basic Unlimited plan. You only pay $10/mo. more to have a total of 40GB of premium data, instead of paying $50/mo. on the Unlimited+ plan for the same amount.
A Boost customer (who prefers to remain anonymous) shared with me that he structures his plan exactly like this. You can have peace of mind that you’ll have enough data, and even have the choice to remove the extra data top-up whenever you want.
Customer service
2/5
Cell phone carriers aren’t known for amazing service. That’s just a fact. However, Boost Mobile may take the cake for being especially not good, especially when it comes to the online chat function.
While they do have a phone number, an online chat, and even physical store locations, my personal experience with the online chat was pretty disheartening. My conversations with Boost online reps about basic service questions ended up leaving me more confused than anything. One online chat agent literally told me I should just call in since they couldn’t explain the SIM card and multi-network situation.
However, there is one green flag– Boost Mobile reps over the phone are actually helpful. I don’t like talking on the phone. Generally, if I can’t get the help I need over chat, I’m over it. But I decided to call the Boost Mobile phone number and was immediately connected to a real guy, Anthony in Texas.
After answering all my questions in a helpful way, Anthony went on to tell me he had switched from Metro by T-Mobile to Boost Mobile. What he really liked about Boost Mobile is that “the service and phone payment are baked into one monthly price”—for him, Boost offered convenience and much lower prices.
Customer service pro tip: If you have a real question or concern about Boost Mobile, call in. Don’t rely on the unhelpful online agents or Reddit posts. Just call in and talk to a real person. It was worth it.
Need to contact Boost Mobile?
- Call +1-833-502-6678
- Start chatting with customer service online
- Download the Boost Mobile app
- Message BoostMobileBlake on Reddit
Final take: Is Boost Mobile worth your money?
Dollar value
5/5
Network coverage
3/5
Data performance
4/5
Customer service
2/5
Overall quality
3.5/5
I recommend Boost Mobile if you want to get away from your big carrier bill and still want an impressive list of perks, especially on new Galaxy or iPhones.
With Boost Mobile, you get some incredibly low prices for generous premium data on all plans (prepaid and postpaid).
Warning: Be ready to trade in low prices for spotty service, subpar customer service, and a rapidly changing mobile carrier model that could contribute to unpredictable coverage. You’ll want to double check that at least AT&T and T-Mobile networks provide coverage in your area.
To put together this review, I relied on meticulous research, exploring the following:
- Boost Mobile’s current official site
- Fine print and term details
- Customer service chat
- Boost customer service over the phone
- Interviews with Boost customers through online forums, our own site, and over the phone
- Key findings from the official OpenSignal Report from June 2025 and our in-depth analysis on network coverage
For more information on how we test, check out Our Methodology.
Boost Mobile vs. the competition
All Boost Mobile customers that I interviewed complained about data speeds. They also told me they’d rather stick with Boost Mobile because of the low prices. If you’re looking for low prices, then please read on because Boost Mobile is not your only option!
Other MVNOs also provide access to T-Mobile, AT&T, and the Verizon network. Some of their prices are a lot lower than Boost Mobile. And the service might be more reliable.
For example, you could pay $30 per month for Mint Mobile’s Unlimited Plan and access to T-Mobile’s network. Or why not consider Visible Wireless—running on Verizon’s network—with unlimited premium data on its Unlimited+ plan for only $35. That’s comparable to Boost’s basic Unlimited plan! Oh and you get hotspot data included on each of its plans.
And if you really want super duper cheap prices, look no further than Tello’s prepaid plans that start at $5 per month. Nope, I’m not joking.
Take a look below:
Boost Mobile at a glance
Other cell phone carriers
Boost Mobile FAQ
It depends on what you prioritize in your cell phone plan. If you want cheap prices, no credit checks, and are OK with your data not being super fast at all times, Boost Mobile will be a good choice. However, if you prioritize consistently strong coverage and fast data speeds, you may want to consider another popular prepaid carrier that offers better coverage at a similar price point (or cheaper).
You can close your account online, by calling the customer service number, or even visiting a store. Be aware that closing your account is irreversible. And you should use any remaining balance in your Boost wallet before closing your account.
It is generally okay but can be inconsistent. While some users report positive experiences, other customers that spoke to me cite significant and inexplicably slow speeds.
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