This prepaid carrier is perfect for those who want a mix of affordability and performance.
My Metro by T-Mobile Review (2026): A Cheaper Way to Get on the Fastest Mobile Network
T-Mobile has created the fastest mobile network in the US. But not everyone wants to shell out $60+ a month for a cell phone plan. Enter Metro by T-Mobile.
After diving deep into the stats, learning about the experience of real customers, and looking at third-party data, my expert opinion is this: Metro by T-Mobile offers a good middle-of-the-road option in the mobile arena.
Metro doesn’t offer all of the perks and premium data that a normal T-Mobile plan does. Nor is it the cheapest prepaid carrier on T-Mobile’s network (that honor probably goes to Mint Mobile). Instead, it mixes a decent set of perks and performance with an affordable price.
Keep reading to learn more about what Metro does right and where it might fall short. I’ll talk prices, including how to get the best deal, and look at some real customer reviews.
Why you can trust us
At Reviews.org, our team takes its editorial independence seriously. We may earn money when readers click affiliate links, but we don't work for our brand partners, and they don’t approve our pieces before publication. To learn more, visit our About us page.

Metro by T-Mobile plans and deals. Image courtesy of Metro by T-Mobile.
Here’s my expert Metro by T-Mobile review
For all our mobile reviews, we give a rating based on four main criteria:
Then, we average the scores to make an overall score.
Metro by T-Mobile is what we call a mobile virtual network operator (MVNO), which is basically just a fancy way of saying that it’s a carrier that doesn’t own its own network. As the name suggests, Metro uses— you guessed it —T-Mobile’s network to offer service.
Most MVNOs offer a lower price than the actual company operating the network. But there are trade-offs, like fewer perks and downgraded speeds. While this is also true in Metro’s case, the carrier still offers a decent mix of perks (like hotspot data and free subscriptions) and performance (like premium data allotments).
Here’s everything you need to know about the company's different plans, including family plans.
Metro by T-Mobile plans
Metro offers three main plans, all of which come with unlimited talk, text, and data. Here are some basic components to understand about these plans.
- Speeds: The lowest tier $40/mo. plan has lower typical download speeds than the two higher tiers (even before you hit your 35GB premium data limit)
- Hotspot data: Only the higher-tier plans include hotspot data
- Perks: All plans include T-Mobile Tuesdays rewards and the option to add international perks
- Discounts: Save big when you pay for 6 months of service up front or bundle with a multi-line family plan (more on that below)
Dollar value
4/5
Metro by T-Mobile offers an affordable way to get on T-Mobile’s powerful 5G cellular network. It offers three plan tiers, all of which come with unlimited data. The main difference between the plans is the amount of high-speed data. $40 a month gets you 35GB, $50 gets you 50GB, and $60 gets you 70GB. Once you hit that data cap, your speeds can be reduced.
These Metro by T-Mobile plans are definitely cheaper than T-Mobile’s standard plans and are competitive with plans from other MVNOs, like Visible Wireless. Plus, if you bring your own device (BYOD), you get a discount. And, if you’re willing to pay for 6 months upfront, you can get the $40 unlimited plan for just $20 a month. Yes, that’s half the price.
Another way to save with Metro by T-Mobile is to bundle with your family and friends in a multi-line plan. Here’s the breakdown of savings with Metro by T-Mobile family plans.
That’s a significant price cut for multi-line customers.
So, what’s the deal? How come Metro by T-Mobile doesn’t get a 5/5 for dollar value? The main downside is in the fine print. You have to pay a $25 one-time activation fee for each line on your plan. Plus, you end up paying an extra $5 for the first month of service because you can’t enroll in auto-pay (which gets you a $5/mo. discount) until your second billing cycle.
Perks and add-ons
Metro by T-Mobile has a lot of perks, especially when you compare it to other MVNO carriers. Here’s a breakdown of what you can get when you sign up.
T-Mobile Tuesdays
All of Metro by T-Mobile’s plans get you access to T-Mobile Tuesdays. This program gives you weekly discounts and freebies for popular restaurants, entertainment events, and products.
Google One membership
If you sign up for the $50 or $60 unlimited plans from Metro, you’ll also get a 100GB Google One membership. This allows you to store tons of data—like photos, music, and other files—on the cloud.
Amazon Prime membership
Those who opt for Metro’s top-tier $60 plan will also get an Amazon Prime membership for free ($14.99/mo. value).
Unlimited international texting to 210+ countries and destinations
The $60 unlimited plan also comes with free international texting. You can see a list of eligible countries here.
Phone Deals
If you’re looking to upgrade your phone when you switch to Metro by T-Mobile, you’re in luck. The company offers decent deals on new and used devices, including phones, tablets, and watches. You can even score certain phones for free if you meet certain criteria.

On Metro by T-Mobile’s website, you can browse phones by brand, compare promotional pricing, and filter results by operating system or network. Image from Metro by T-Mobile.
The biggest drawback to getting a device through Metro by T-Mobile is that the company doesn’t always have the latest and most powerful phones, like the Apple iPhone 17 or the Pixel 10.
My expert take
- Brenna Elieson, Reviews.org
Share your experience and rate your mobile carrier
Your feedback helps others find the right cell phone plan. Whether your experience was great, frustrating, or somewhere in between, we want to hear about it.
Network coverage
4/5
As the name indicates, Metro by T-Mobile gets you on T-Mobile’s nationwide 4G/5G network. For most people, this should be a huge selling point.
T-Mobile has managed to majorly expand its 5G coverage in recent years. In fact, in the OpenSignal Mobile Experience Awards, T-Mobile won out in 10 out of 16 categories, including 5G coverage experience and 5G availability. This means that if you live in a metropolitan area, you’ll be able to stay consistently connected to T-Mobile 5G.
The biggest downside to T-Mobile’s network coverage is the rural coverage. There are swaths of the country—especially in the west and southwest—where T-Mobile has coverage gaps. For the best rural coverage, we recommend Verizon Wireless or a prepaid Verizon company, like Visible.
Probably. Most modern smartphones, including iPhones, Samsung Galaxys, Pixels, and other Android devices, are compatible with Metro. You just need to make sure your phone is unlocked.
Data performance
4/5
T-Mobile’s network hasn’t just expanded its 5G footprint. It also made strides to become the fastest network in the country. The network recently outscored both AT&T and Verizon in Ookla’s Speedtest Connectivity Score.

Speedtest Connectivity Scores for the United States (January–June 2025) show T-Mobile leading with 79.95, followed by Verizon at 75.49 and AT&T at 72.47. Image from www.ookla.com
In short, Metro by T-Mobile customers will be on the nation’s fastest mobile network. So, why doesn’t Metro get a 5/5 here? It all comes down to data deprioritization and data throttling.
Most networks prioritize the data speeds of their own customers above those of customers who are on prepaid plans, like those offered by Metro. This is especially true for those on Metro’s $40 plan. The company states that the typical download speeds on this plan (when you’re connected to 5G) are 79–357Mbps, while you’ll see 127–455Mbps (5G) on Metro’s more expensive plans.
Also, on top of this deprioritization, you’ll have to worry about data throttling if you go over your monthly data cap (25, 50, or 70GB, depending on your plan).
Customer service
4/5
Metro makes it easy to sign up, monitor your plan, and access all of your perks. Almost everything can be done from the myMetro app, which maintains a 4.7/5 star rating on both the Apple and Google Play stores.
The only hiccup in Metro’s customer service is that you cannot totally cancel your plan online. You can turn off auto-pay, which means you won’t be charged for service. But to delete your service and account, you have to call.
Need to contact Metro by T-Mobile?
- Call 888-8-METRO-8 to talk with a representative
- Or, visit the online support page
- Or, download the myMetro app on your device
Quality of Metro by T-Mobile customer service
Chat service: There is no online chat feature for Metro. You have to either navigate the sign-up/service issues using support pages or call.
Calling customer service at 888-8-METRO-8: The automated chat service was relatively easy for me to navigate when I called. However, I did experience one random hang-up and had to call back.
Final take: Is Metro by T-Mobile worth your money?
Dollar value
4/5
Network coverage
4/5
Data performance
4/5
Customer service
4/5
Overall quality
4/5
Metro by T-Mobile offers a cheaper way to get on the nation’s fastest network. While the higher-tier plans from Metro are, in my expert opinion, not quite worth the money, the $40/month unlimited data plan is. It’s an especially good deal (half off!) if you pay for 6 months upfront or bundle up in a family plan.
Rating a cell phone carrier is about more than just comparing the numbers. It requires a human element. In researching Metro by T-Mobile, I went deep.
- I surveyed third-party data from other experts, like those at OpenSignal and Ookla.
- I read the fine print of every plan, looking for extra fees and loopholes.
- I read reviews from real customers on several different sites, including Reddit.
- I scoured the network maps from the three major carriers, comparing T-Mobile’s coverage to the competition.
For more information on how we test, check out Our Methodology.
Still not convinced? These cell phone carriers are also great
Of course, Metro by T-Mobile might not be the perfect fit for everyone. If you’re still not sure, I would suggest checking out T-Mobile (for better perks), Mint Mobile (for lower prices), or Visible Wireless (for better rural coverage).
Other cell phone carriers
Metro by T-Mobile FAQ
No, since Metro is a prepaid carrier, there are no credit checks, but you must pay your bill before you receive service each month.
Yes, when you sign up for Metro, you can bring your own device (as long as it’s unlocked).
Metro Flex was what Metro used to call its plan lineup, but the company has rebranded and now offers the plans that we’ve outlined in the article above.
Related Articles
