Verizon Fios vs. Optimum

Verizon’s fast and reliable, but Optimum may be better if you’re on a budget.
Best for most
Verizon
Monthly price
$39.99$79.99
Download speeds
100Up to 940 Mbps
Learn more
Best for budget
Optimum
Monthly price
$44.99$64.99
Download speeds
200400 Mbps
Learn more

Overview

There’s nothing fun about doing taxes, going to the DMV, or choosing a new internet service provider (ISP). But sometimes these unglamorous tasks just need to get done, so you might as well do them right.

If you’re trying to decide whether Verizon Fios or Optimum is better for you, then we’re here to help. Spoiler alert: it really comes down to Verizon’s speed and reliability vs. Optimum’s simple month-to-month packages.

Verizon Fios vs. Optimum internet comparison
ProviderMonthly priceDownload speedsData capLearn more
Verizon Fios$39.99$79.99*100Up to 940 MbpsNot AvailableView Plans
Optimum Internet$44.99$64.99200400 MbpsUnlimitedView Plans
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
* With autopay for 1 yr, plus taxes, equip. charges & other fees
For the first 12 months.

Advertised price is monthly. Does not include taxes or equipment charges.

Verizon Fios vs. Optimum internet price comparison

Optimum offers no-frills pricing and contracts—but Verizon offers more bang for your buck overall.

Verizon Fios has the cheapest internet-only package between the two ISPs, but if you want more than 100 Mbps speed, the price of Verizon Fios gets steep from there. (Not sure how many Mbps you need? Learn about it here.)

But Verizon justifies their higher prices by offering a state-of-the-art fiber-optic network, with speeds reaching nearly a gigabit per second. If you’re buying a bundle then they also have flexible contracts, like month-to-month options, for people who don’t want to sign up for a whole year, and some no-contract options are available as well.

Verizon Fios prices and plans
PlanPriceDownload speedDetails
Fios Internet 100/100$39.99/mo.100 MbpsView Plan
Fios Internet 300/300$59.99/mo.^300 MbpsView Plans
Fios Gigabit Connection$79.99/mo.°Up to 940 MbpsView Plan
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
With Auto Pay for 1 year plus taxes, equipment charges, & other fees.
^ w/ Auto Pay + taxes, equip. charges & other fees.
° w/Auto Pay + taxes, & other fees.

If Verizon is the fine dining of internet service providers, then Optimum is the casual burger joint. They offer straightforward, no-frills plans that will get you relatively fast internet for a relatively cheap price.

Optimum also has no contracts, so everything is month-to-month. Right now they’re even running a bonus—you get a $100 American Express Gift Card if you sign up for Optimum 400.

Optimum internet prices and plans
PlanPriceDownload speedDetails
Optimum 200$44.99/mo.200 MbpsView Plans
Optimum 300$54.99/mo.300 MbpsView Plans
Optimum 400$64.99/mo.400 MbpsView Plans
Data effective 11/19/18. Offers and availability vary by location and are subject to change.
For the first 12 months.

If you’re constantly on the move like we are, then you might also be wondering about network availability. Optimum has one of the smallest “footprints” of any ISP, since they‘re only available in parts of the northeast US. That means if you pick up to move to Atlanta or Vermont on a whim, you won’t be able to transfer your service. (At least you won’t have to worry about cancellation fees).

As for Verizon, their footprint is a little bit larger, but it’s still not nationwide. If you live in the West, you’re out of luck with either service.

How do these ISP prices compare?

When you really sit down and compare the costs, these two ISPs are actually not so far apart, which makes it hard to choose on price alone. Some people might be really drawn to the simplicity of Optimum’s cheap, month-to-month contracts, but for everyone else, Verizon’s bigger, higher-quality network offers more value for the price.

Verizon Fios vs. Optimum internet speed comparison

Optimum starts out strong—but Verizon’s speed and reliability wins the day.

When it comes to my home internet, I have a need for speed. I can check my email and social media accounts on my phone easily enough, but I need more bandwidth for streaming, gaming, and work. The last thing I want is a lag when I’m on a video call with my boss.

Both Verizon Fios and Optimum are fast, but Verizon has our final vote in this category. They have a 100% fiber-optic network, which allows them to offer download speeds up to 940 Mbps. Fiber networks are especially reliable, and they allow much faster upload speeds (which is why we’ve ranked Verizon Fios the best ISP for fiber).

Netflix ISP leaderboard
BrandVerizon FiosOptimum
Sept. 2018 Netflix ranking2nd5th

Still, Optimum’s speed is nothing to scoff at. Even though Verizon Fios ranks second overall on Netflix’s ISP leaderboard¹, Optimum rolls in not far behind, at fifth place. When you compare the actual speed of the two providers, as recorded by Netflix, there’s only a difference of .04 Mbps.

Optimum offers internet download speeds up to 400 Mbps, which is more than enough for any casual internet user. However, if you work from home and have to upload big files, or if you’re a hardcore gamer, you’ll want the upload speed and reliability of Verizon’s fully fiber network.

Verizon Fios vs. Optimum internet bundles comparison

Optimum bundles are far from optim . . . al—while Verizon offers lightning-fast speed for a great price.

So far, Verizon and Optimum have been pretty closely matched. When it comes to TV and internet bundles, however, Verizon really outshines the competition.

You can bundle Verizon Fios Gigabit connection with any Fios TV offering. While not everyone needs that much bandwidth, it does mean that you’ll worry less about too many people streaming in your house at once. It also makes their bundle pricing simple.

Verizon Fios bundle prices
PlanPriceDownload speedChannelsLearn more
Custom TV + Fios Gigabit Connection$79.99/mo*Up to 940 MbpsVariesView Plan
Preferred TV + Fios Gigabit Connection$94.99/mo*Up to 940 Mbps295+View Plan
Extreme TV + Fios Gigabit Connection$109.99/mo*Up to 940 Mbps365+View Plan

Data effective 11/01/2018. Offers and availability may vary by location and are subject to change.
* with Auto Pay for 1 year, plus taxes, equipment charges, and other fees

Verizon offers three simple bundles. Their cheapest, Custom TV, lets you choose the types of channels you want. The Preferred and Extreme TV bundles offer a wide variety of HD channels. Premium channels are available at an additional cost.

Remember how one of the major benefits of Optimum internet is its straightforward pricing? Well, unfortunately, they don’t apply the same simplicity to their bundles.

Optimum’s TV and internet bundles are confusing. Optimum offers all kinds of different internet speeds with their TV packages, which means that they have nine bundles in total. It’s difficult to navigate so many options (which is why we’ve only included the bundles with 400 Mbps internet below).

Optimum’s price structure also seems a bit out of whack. For example, their premier bundle is double the price of their most expensive internet-only plan. The one consolation prize with Optimum’s packages is that they throw in a $100 American Express Gift Card when you sign up.

Optimum bundle prices
PlanPriceSpeedChannelsLearn more
Optimum Core TV & Optimum 400$89.99/mo*400 Mbps220+View Plan
Optimum Select TV & Optimum 400$99.99/mo*400 Mbps340+View Plan
Optimum Premier TV & Optimum 400$119.99/mo*400 Mbps420+View Plan

Data effective 11/01/2018. Offers and availability may vary by location and are subject to change.
*For the first 12 months.

So how do these bundles compare?

Not only do Verizon’s bundles outperform Optimum when it comes to speed and simplicity, but they are cheaper to boot. While some of the lower-speed TV and internet bundles from Optimum might attract the budget-conscious person, we declare Verizon the clear winner.

Verizon Fios vs. Optimum customer service

Verizon is at at the top of the class, but Optimum isn’t too far behind

We all have nightmarish memories of 80’s one-hit-wonders playing on repeat while we wait on hold to report an internet outage. ISPs are notoriously unreliable when it comes to customer service. Thankfully, these two companies aren’t among the worst offenders.

From our experience, both Verizon Fios and Optimum impressed. Yes, there was some waiting on hold with both providers (Optimum took a minute longer than Verizon) when we called, but things went smoothly from there. Representatives were friendly and helpful, rather than aggressively trying to sell us on anything like some other providers like to do.

If you have an issue with your internet connection, you should feel confident calling either customer service center. Just expect to wait a little longer to get through with Optimum.

Recap—Verizon Fios vs. Optimum

Optimum offers a decent service, but Verizon’s quality is unmatched.

Here’s a quick recap of how these two ISPs compare:

  • Pricing: Verizon Fios isn’t always cheaper than Optimum, but the two are never far apart on price. Since Verizon has a larger, stronger network, it will get you the most bang for your buck. Some might still prefer the simplicity of Optimum’s basic packages, though.
  • TV and internet bundles: Optimum’s TV and internet bundles are confusing, expensive, and slower than those offered by Verizon. Verizon Fios has Fios Gigabit Connection with download speeds up to 940 Mbps, simple bundle pricing, and a few great perks when you sign up.
  • Speed: While Optimum’s speed is respectable for most casual users, Verizon Fios is both the tortoise and the hare in this race. Its fiber network is as dependable as a tortoise shell and its faster top speed will bound past the competition.
  • Customer service: Verizon Fios once again comes out on top when it comes to customer service. Optimum gets a passing score, but nothing to write home about.

We recommend Verizon Fios as the best choice for most people. But if you want to do some more digging, we broke down Verizon Fios and Optimum to give you an even more in-depth look. Check ‘em out.

Sources

1. Netflix, “ISP Leaderboard – September 2018