ADT Command Review 2022 (formerly ADT Pulse)

ADT Command is like the VIP room of ADT’s home security options, and the price shows it

ADT
4.3 out of 5 stars
4.25
  • Check
    Lots of smart home options
  • Check
    Security camera support
  • X
    Expensive monitoring plans
Plan
Price
Monitoring type
Mobile app access
Smart home support
Details
$52.99
/mo
Professional
Icon Yes  DarkYes
Icon No  DarkNo
$58.99
/mo
Professional
Icon Yes  DarkYes
Icon No  DarkNo
$62.99
/mo
Professional
Icon Yes  DarkYes
Icon Yes  DarkYes
Mindy Woodall
Managing Editor, Home Security & Smart Home
Read More
December 10, 2021
6 min read

Is ADT Command right for you?

We’ve talked about ADT’s security system before. And you’ve no doubt heard the name “ADT.” But have you heard about ADT Command? (Hint: It used to be called ADT Pulse.)

The short answer is that ADT Command is ADT’s fanciest security offering. You can automate your home, put up security cameras, and maybe even stop your calico from causing chaos. (We said “maybe.”) The only downside is the price.

Pros
  • Mobile app access
  • Lots of smart home options
  • Security camera support
Cons
  • Smart home access with top-tier plan only
  • Expensive monitoring plans
ADT Command monitoring plan comparison
Monitoring planADT Command Tier I Remote Access ADT Command Tier II Video Security ADT Command Tier III Video Security + Home Automation
Price
$52.99
/mo
$58.99
/mo
$62.99
/mo
24/7 professional monitoring
Icon Yes  DarkYes
Icon Yes  DarkYes
Icon Yes  DarkYes
Mobile app access
Icon Yes  DarkYes
Icon Yes  DarkYes
Icon Yes  DarkYes
Smart home integrations
Icon No  DarkNo
Icon No  DarkNo
Icon Yes  DarkYes
Text or email alerts
Icon Yes  DarkYes
Icon Yes  DarkYes
Icon Yes  DarkYes
Environmental monitoring (smoke, flood, etc.)
Icon No  DarkNo
Icon No  DarkNo
Icon Yes  DarkYes
Details

Data effective 12/09/2021. Offers subject to change.

We recommend the top-tier ADT Command plan

If you’ve read a lot of our ADT content, you’re probably sick of hearing this, but if you’re going to drop some serious dollars on ADT Command, go all the way. Get every whistle and bell you can so you can get the most from your money with ADT Command Tier III.

ADT Command pricing and monitoring

Get a $100 Visa gift card
Deals

ADT SafeStreets is offering a $100 Visa gift card. $99 installation charge and new monitoring agreement required. Early termination fee applies. Check out the offer details.

ADT has super-reliable professional monitoring, but the prices for ADT might give you some sticker shock.

ADT’s monitoring is one of its best features. Monitoring means the professionals are constantly keeping an eye on your system, so if any intruders make their way into your house, ADT will know about it and call the cops for you.

Plus, ADT has multiple monitoring centers scattered around the country, so even if one is taken out by a hurricane and another gets swamped in a flood, someone is still there in case something happens.

ADT Command monitoring plans
Plan
Price
Mobile app access
Smart home support
Learn more

ADT Command Tier I Remote Access

$52.99
/mo
Icon Yes  DarkYes
Icon No  Dark

No

ADT Command Tier II Video Security

$58.99
/mo
Icon Yes  DarkYes
Icon No  DarkNo

ADT Command Tier III Video Security + Home Automation

$62.99
/mo
Icon Yes  DarkYes
Icon Yes  Dark

Yes

Data effective 12/09/2021. Offers subject to change.

If you’ve shopped around and seen how much other security companies (like Vivint or Frontpoint) charge for their monitoring plans, then you might think the ADT Command prices look a bit steep. Because they are. But ADT’s well-known name and smart home features make up for it, at least a little.

Want to know more about ADT pricing?
Money

Learn more about contracts and installation fees on our full ADT system review.

ADT Command security equipment

ADT Command uses standard equipment but can help you turn your house into a smart home.

If you got a system from some other security company out there, like Link Interactive or Protect America, your equipment won't look all that different from what you’ll get with your ADT Command system.

That’s because most traditional security companies, including ADT, use third-party equipment from companies like Honeywell, GE, and 2GIG.

adt-touchscreen-control-panel-on-table

Source: ADT

Even if it’s standard, the equipment is pretty cool. The touchscreen panel lets you control everything from your thermostat to your door locks. Plus, all the wireless sensors communicate with both the panel and the ADT Control mobile app so you can turn on the lights and fire up the A/C before you even get home.

ADT Command equipment also comes with cellular backup. That means if your power goes out or your Wi-Fi goes down, your security system will still stay up and running. (Pretty important if you live in a stormy area.)

ADT Command system features:

  • Works with Amazon Alexa and Google Assistant
  • Works with Z-wave smart home devices
ADT Command equipment package comparison
Package
Price
Mobile app access
Learn more

ADT Command Tier I Remote Access

$52.99
/mo
7

ADT Command Tier II Video Security

$58.99
/mo
7

ADT Command Tier III Video Security + Home Automation

$62.99
/mo
8 to 10

Data effective 12/09/2021. Offers subject to change.

What equipment ADT Command offers

ADT Command packages mostly come with the same equipment as non-Command packages. That includes the following:

  • Keypad/alarm
  • Entryway contacts
  • Motion detector
  • Keychain remote
  • Signs
  • Decals
  • Cellguard

But with the Command video packages, you can add security cameras, and the Tier II package comes with lighting control. And you can add a smart thermostat and garage door control to your Tier III package, too.

ADT Command equipment security features

With ADT Command, you get mobile access in all three tiers. In Tiers II and II, you get video storage with 24/7 video monitoring, and in Tier III, you get smart home compatibility.

ADT Command cameras

ADT Command has three cameras:

  • Indoor
  • Outdoor
  • Doorbell

ADT Command offers both indoor and outdoor cameras. It even has a doorbell camera so you can make sure no one steals your latest Amazon shipment.

White ADT outdoor camera mounted on a white brick wall

Source: ADT

All the ADT cameras except one record in 720p (which is high definition), and you can get indoor and outdoor models alongside that snazzy new doorbell cam. But we’d still say these aren’t the best cameras we’ve seen.

If you want some really nice security cameras you can show off to the neighbors, we think there are better indoor, outdoor, and even doorbell options out there. We’d say ADT’s cameras are more like bonus add-ons to your whole home security system.

ADT Command home automation

Now this is where it gets fun. ADT Command gives you a foot in the door to all sorts of home automation options. You want smart locks? Smart lights? Smart outlets? What about a smart garage door opener? With ADT Command, you got it.

Plus, all that smart stuff connects to the ADT Control mobile app so you can monitor and control everything from your phone.

ADT Command home automation integrations

  • Lights
  • Garage door
  • Thermostats
  • Locks
  • Electrical plugs and switches
  • Cameras (including doorbell cameras)
  • Smoke and CO sensors
  • Entry sensors
  • Flood sensors

With the control panel or the mobile app, you can also set rules for your smart home gadgets. Let’s say you want your lights to turn on and your thermostat to readjust every morning at eight o’clock—ADT Command can do that for you.

You can get some of this equipment from ADT itself, but you’ll have to buy some of it from third parties for a real smart home experience.

ADT Command mobile app

The mobile app gives you a livestream view of your cameras. You can also use the app to arm and disarm your system, see which doors are open or shut, and even see what the weather’s like.

The app will also show you what’s happened in your house over the last day, week, or month. If you wanna see when exactly it was the babysitter brought the kids home from the park last week, you can check in the app.

ADT Command installation

If you’re looking for a DIY kind of deal, then ADT Command isn’t it. ADT professionally installs all its regular systems, which is nice if you want to make sure that everything is in place and ready to go before you trust the system with your safety.

On the flip side, professional installation does come with a fee, and it’ll take a few hours out of your day.

ADT Command installation fee: $99–$199

The installation tech will go over your system and equipment with you before you sign on the dotted line. If you want to add an extra sensor or you decide you actually don’t need that indoor camera in your garage, then you can settle all that on installation day.

Recap: Is ADT Command a good monitoring option?

ADT Command is a pricey security option, but the reliable name behind it might make it worth it.

ADT Command is not the cheapest system on the market, but it’s a huge upgrade over the standard ADT system. ADT Command gives you tons of smart home integration options and security camera support that’ll make your life easier and keep your home safer.

  • Pricing: ADT Command monitoring is some of the most expensive out there, but it’s also some of the most reliable out there. It has multiple monitoring centers around the country, so someone’s always watching your system.
  • Equipment: ADT Command equipment is all wireless, and it lets you control everything from lights to locks right from the control panel, your smartphone, or your smartwatch. And ADT’s cameras are a bit middle-of-the-road, but they do offer high-definition recording, and you can view clips and your camera’s livestream in the ADT Command app.
  • Home automation: ADT Command supports all kinds of smart home integrations, like lights, locks, and thermostats. You can automate as much or as little of your home as you like.
  • Installation: ADT systems are all professionally installed, so a technician will come to your house and do the work for you.

ADT Command FAQ

How do I get ADT Command?

The ADT third-party dealer system can get complicated, and not every dealer has ADT Command. First you need a dealer with ADT Command (we recommend SafeStreets).

Then you’ll call in and arrange a consultation to decide if an ADT Command system and plan will fit in your home.

What’s the difference between ADT Command and ADT home security?

ADT Command is a specific type of plan you can get with your ADT home security. If you want access to the ADT control app and/or any smart devices with your ADT security system, you should go with a Command-tier plan.

What about the ADT Pulse app?

The new ADT Command app is a replacement for ADT Pulse.

What kind of customer service do you get with ADT Command?

Since ADT Command is a sub-offering of ADT, you should get the same customer service experience as any other ADT customer.

Methodology

We broke down each ADT plan price, equipment, and features to determine how ADT Command compares to the other ADT plans.

Mindy Woodall
Written by
Mindy Woodall
Mindy has been writing about technology for seven years. She covers all things smart home for Reviews.org, and keeps track of the latest robot gadgets. Mindy attended the University of Utah and her work has been featured on the likes of Parents.com, Digital Care, Hostfully, and more.

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